Kenneth was friendly and got our ac up and running quickly. Explained the invoice and gave us info…read moreon services offered by the company. Would recommend him to anyone looking for ac services.

Quality and service can't be beat. They are responsive and aren't out to just take your money.read more

We had such a dehumanizing experience with this company concerning our AC unit. First, they make us…read morewait over a week for an assessment without AC. They didn't offer to provide a temporary solution. I spoke to Erikka today who said they have portable ACs yet no one offered it over a week ago. Instead they took hundreds of dollars to put freon that didn't last very wrong as we had a leak. The house reached 87 degrees most days. We had to put our dog in a hotel because she couldn't stand the heat. We also have 5 minors in the house who had to live so uncomfortably for over a week. Back to 9/20 when my spouse spoke with Erikka who said they wanted to get the best to come out and assess/fix the situation. I found it odd that only 1 HVAC technician within the entire company was competent enough to do their job. Unfortunately, no one called so my spouse called again. This time, an agent came out and just added freon as a temporary fix (as stated above), again never offered the portable AC. We call in this past Saturday asking for some sort of solution as the heat was unbearable. We were told someone would call right back. We never received a call. Fast forward to today when Jimmy shows up and says we need a coil. Then goes to say he doesn't have one and it would be another 3-5 days. Jimmy went as far to say we can call other companies and they will all tell you we don't have coils in hand. My spouse and I were dumfounded by this statement. How are you a company that fixes ACs but not have the necessary parts!? Even worse is you were the initial company who installed the AC!! I call the office while Jimmy is of course waiting for payment and speak with Erikka who says they should have offered a portable AC. (She was the nicest person we spoke to from the company). I ask for a call back and Barry calls 5 hours later. I inform him and ask that we come to a reasonable solution for all of the mishaps and the overall disregard for our well being. He said no, and offered a 2 follow ups. Why would we want follow ups if you couldn't do the initial job in a timely manner (or at all in this instance)? I asked Barry to refund our money for the freon. I also asked for some sort of assistance paying my pet's hotel visit as it could have been avoided if they would have followed up in timely manner or offered the portable AC. Barry said no and basically told me my concerns are mere opinions. Your company needs to learn how to treat individuals like humans. Show empathy. You all got to go home to a cold house with a working AC. We suffered in our puddles of sweat for over a week in 92 degree weather. This was by far one of the worst experiences I've ever encountered! Do yourselves a favor and stay far from this company. Jack Frost came today within two hours of Jimmy leaving and fixed the AC same day. Funny how the part "wasn't" available when Jimmy looked.

Purchased a new unit, my second one in 15 years from Eric at FLcooling. There was a recurring issue…read morewith compressor Within a period of 3 weeks. Each time Eric showed up or took a call, he did so with respect, professionalism, and urgency. In my case it was due to a failed ac compressor, despite it being new. Short story long....watching Eric methodically trouble shoot, analyze, and act was impressive. Equipment comes in a box, but professionalism shows up in person! Every call informing system failures, Eric stopped what he was doing, cleared his calendar and made every effort to fix the issue. In my case the compressor was simply bad...and he replaced it for zero charge! Eric is the real deal, authentic, professional, and a consummate AC EXPERT! We are lucky to have him near by when an AC issue arises-- The best, 360!!

We live in Florida and early September is still very much in the throes of summer. So, you can…read moreimagine our distress and discomfort when our A/C died. We can't say it was sudden, since our unit was 20+ years old. We bought this house 13 years ago this week and had been having issues with it the last few years. We had the inside capacitor replaced a month ago, a cord had gotten unplugged inadvertently by our lawn guy, my husband had replaced the outside capacitor, we had the outside unit fan replaced, and then finally we had a leak that caused all the refrigerant to leak out and that is how we ended up with a dead A/C. We called our usual company whose representative is wonderful, friendly, personable but his company is expensive. When he gave us the quote for a new A/C my jaw hit the floor. I looked for financing but could not get the exact amount we needed, so I posted on social media to find a second opinion. Enter Eric from Florida Cooling Store. He was highly recommended by a close and long-term friend, so I knew he was someone we could trust. First, I checked out his website and was surprised and impressed that the prices of air conditioners were posted right there! Eric came the very next day (on a Saturday!) looked, and then quoted a price for a new A/C. His price saved us $3000+ compared to the quote from our usual company! He arrived five minutes earlier than he said, set to immediate work, and had us up and running by 2 PM! We spent four sweaty nights trying to sleep without A/C. Eric was our hero! The unit is working perfectly, and my house feels so incredibly comfortable. Eric is efficient, affordable, personable, and professional. I think we have a new A/C guy, and I will recommend him to everyone we meet!

When I needed my two A/C systems relocated and up and running, Matt was the Right person to due the…read morejob. Matt will always do the right thing for you, Always!! Excellent service, pricing and an excellent a/c and heating mechanic. If you are having any a/c or heating issues call Matt you won't be disappointed.

Matt did an amazing job!!! He was polite respectful no nonsense kind of guy! I was a little…read moreconcerned at first, He was much lower than the Big companies, I got a top of the Line Trane system For 1500 less than the competitors Goodman system. Definitely recommend

I was in need of a compressor replacement. I called for a quote, set a time and he showed up on…read moretime, very curtious, respectful, very reasonably priced he is the BEST hands down. I Highly Recommend Calling Odin For All Your AC Needs

If I could give this company a negative review, I would. We have been sitting without air for four…read moredays. The tech assigned to us will not answer calls or texts. The people answering the phones at the business are incredibly rude and unprofessional. I strongly encourage anyone considering this company to run fast and far! They are absolutely HORRIBLE! It made me select at least one star. Trust me. They deserve NO STARS!

Vet Air continues to be the only place I go for AC service and replacement. They recently replaced…read moreAC systems in two of our homes. Cost was $1000 less per unit from the next higher bidder and they installed quality, high seer carrier systems. Even in the heat we are saving $20-$50 per month at these homes. Bryan is the owner and if you have work done by this company, you will more than likely meet him.

The absolute best in the business! Brian not only designed…read moreour entire custom systems at our high end equestrian facility, he and his company maintain our HVAC to perfection and always answers promptly and comes out in a timely manner no matter the day. We could not operate our business without VetAir!

Great, honest company in a world full of con artist HVAC companies. I have used B Cool several…read moretimes and they are always making themselves available in a pinch, doing their due diligence on diagnosis, and providing fair pricing. Awesome local company that doesn't have to advertise too much because their reputation is that good.

Do not use this company, these people are conniving scumbags. I had an a/c installed by this…read morecompany. After all was said and done, I find out a few days later that my dryer does not work. I didn't immediately blame the company because I was not sure what happened. I mentioned it to the guy that came to do the inspection a week after installation, he checked out my circuit breaker box and my dryer and says "it's some other problem, I don't know". Later I get an electrician to come check it out, and I find out that these aholes removed my dryer from the circuit breaker box and hid the cables, then lied about it when I brought it up. The funny thing is that if they had told me when they did, I would have been perfectly fine with it. I mentioned this to them after they texted me reminding me on my yearly inspection, and they say "I will run this by our people", a month later still nothing. These people are low class and very unprofessional.

They have been taking care of our AC for years, always great service! Rasheed always goes the extra…read moremile to make sure our AC is running perfect.

High quality and professional service at a reasonable price!!!...Rasheed did an excellent job…read moregetting my AC unit up and running! I would highly recommend them if your AC is down. A+++