I've been using ADCO for 10+ yrs . I trust them for both my personal home and for various rental…read moreproperties. ADCO has always been prompt, professional and very reasonable costs. They are HVAC experts and will quickly diagnose your issue ....provide an affordable repair and (when needed) a reliable replacement. I've had them install high velocity AC units, standard AC units, Gas furnaces with great results in all cases. I highly recommend them to anyone in need of heating /cooling repair and maintenance. ADCO has integrity and that is why I always call ADCO Heating & Air !

Matt came out to our property in July to give us a quote for some work. The price was reasonable…read moreand we had received positive reviews from our local plumber. He said he would call back after the holiday weekend to schedule a time to come out and complete the work. We never heard back. I followed up with the office on at least 4 separate occasions (waiting at least 2 weeks in between each call) asking for a call back to schedule a time to have the work completed, because I assumed like many business they had a lot of work. I have still never heard back even after letting the secretary know that this was an issue. It's October and time to move on to another company. I don't know they just feel it's not worth their time unless a customer is getting a new furnace, but I would say don't bother with this company.

Professional and backs up their work. Had a new ac unit put in last fall. When started up for this…read moresummer there were issues with the unit. Issue was a manufacturer issue and not an install issue. Jonle came out immediately, analyzed the issue. Unit was defective from factory. No questions asked. They replaced the unit with a new one and it runs great. No charge for new unit or labor. Great company to work with. Highly recommend.

AC wasn't working. The technician arrived promptly. Worked on it and got it working. It now…read moreworking fine.

Had an AC issue overnight. Called when the office opened. Kelly found an available technician,…read morewho was here within one and a half hours of my initial call; diagnosed the problem; fixed it; and, was finished in 30 minutes. We've been Rusk clients for more than 40 years; and, their responsiveness and service simply cannot be matched. Can't imagine ever using another HVAC company.

We had interactions with several people over the course of a couple of weeks. Overall, a very good…read moreexperience. We'd recommend them for their professionalism, timeliness, and craftsmanship. Our Story... Our central air wasn't working so we called Rusk hoping to get a technician out to fix our issue.  Judy scheduled our appointment for the next day but called us back and advised that she could get us in that day if we were available.  We welcomed the earlier appointment.   They sent Brock (we think that was his name). He was very professional and pleasantly explained that we likely needed a new unit.  He was empathetic and set the tone for a positive experience.  Enter Steve Morrison.. Steve was extremely knowledgeable, personable, and went the extra mile in surveying our entire home (how many windows, how tall the ceilings are, etc.) to determine the best system for us.  His quote arrived shortly after our interaction and when we posed questions, he responded almost immediately.  We landed on agreeable terms and Steve advised that he'd get our equipment ordered and someone would call us to schedule. Three days later we got a call to begin our installation on the next day.  We were in the midst of a string of hot humid days so we were pleased that they worked us in so quickly during a time of peak demand.  Steve #2 arrived at 7:30 on Friday morning.  He worked quickly and methodically.  He ran into road blocks, and worked his way through.  He provided helpful updates, and answered questions with ease.  Steve went above and beyond to care for our home in a way that we admired. Shoe covers, tarps, all without prompting. We really appreciated his diligence in this area. When it was apparent that he might not complete the job by the end of day, Steve pushed through to make sure our weekend would not be miserably hot and sticky.  As he prepared to leave he provided instructions for the operation of the unit until Monday, outlined the tasks he planned to complete on Monday, and asked if 7:30 was a good start time.  We expected to see him on Monday at 7:30.  We had a great weekend in our newly cooled home.  We prepared to welcome Steve at 7:30 on Monday... our workdays began to ramp up and we lost track of time.  We got a call just after 1:00pm and the scheduler asked if he could send someone over at that time.  I explained that we were expecting Steve that morning and he advised that Steve likely didn't know his schedule... this was the first interaction that was contrary to our expectations. Nick arrived shortly after.  Like everyone we'd interacted with, Nick was very pleasant.  My husband asked questions about the tasks Steve identified on Friday.  Nick was eager to continue the installation to our satisfaction, but there were a couple of notes missing in the transition.  He didn't know to secure the unit to the brackets, which was pretty important in our opinion and left fewer filters than previously expressed. We called the office to inquire about the transition and Steve Morrison came back out to ensure that everything was done correctly, and according to Rusk standard. We really appreciated the reassurance. Nobody likes to pay handsomely for unexpected replacement costs, but we feel good about our experience, and the new relationship we've formed with Rusk.

Great company, very transparent and informative during all the work they performed. Crew was…read moreprofessional and clearly knowledgeable, incredibly satisfied and very fair price. the only plumbing company I will call going forward!

I am just sick with this company. Asked them to look at a clogged drain at a rental. I wasn't able…read moreto meet them and supervise. After two hours of work, they said they couldn't get it unclogged, would have to cut a hole in the wall (not work through the unfinished basement) to access the pipes and replace them. Quote of $1400!!! I had only called them because my regular guy. LIPSCOMB PLUMBING, was too busy. Lipscomb was available the next day, went out, took apart the t-connection, snaked it with no issue, replaced a leaky trap and was done in an hour. For WAY less money. I paid Gardner for the "work" they did the first time, but this will be the LAST time I ever call them. With multiple rentals and a network of landlords, they could have made some good money off of referrals and repeat business. Instead, they tried to gauge me and take advantage and now they will get nothing. Beware of this company!

Dawson put my furnace in 2019 I told them i smell gas they came back and said no gas leak. fast…read moreforward 2024 I had Dawson do inspection In one min told me it was good. A few days later a house roofer worker came in my back door and said I smell gas do you have windex he found a big leak in the shutoff valve right next to furnace and when fixing it, all the gas piping inside the furnace came apart. The house worker said that would have blown your home and the neighbors home sky hi you would have been a dead man. luckily gas was off. My name is Jon. I would never have these people come anywhere near your house. And i had to get a quadruple bypass maybe from breathing natural gas for six years. I should sue them.

ItFeels great have air. I can breathe again. This company is #1 in professionalism, courtesy, and…read moreknowledgeable. I certainly recommend Dawson, to anyone that needs Heating and Air They really go beyond any company that I've ever see. Thank You Soooo much. You can't imagine what it means. God Bless you all.

Never received an estimate or quote after after a few weeks from when the guy came out and looked…read moreat our basement. I finally called and was told it is a siding problem - our house is brick cape cod. The guy said oh let ck again and get back to you. Nothing and it has been almost a week. Nope I will not use when thru cannot get an estimate to me.

Did an excellent job. On time and very professional. They did a thorough job and was very clear in…read morewhat needed to be done

Very professional and ethical. Sold me what I needed and no more. Great support team that stands by…read moretheir work and products.

I first wish to commend Reupert HVAC and especially Chris M. For being a reputable business. I had…read moremy furnace serviced by ANOTHER COMPANY (rhymes with Sun Flower) and was told that my heat exchanger "had a breech and was unsafe to use". I was given quotes for a replacement system that seemed to be very high. I got quotes from several other companies that were significantly lower. However the tech from Reupert wanted to re-evaluate the system and the heat exchanger does NOT need to be replaced and Chris made several adjustment to allow the unit to run better. I will now use this company for routine service and for when I do need a replacement Reupert will be getting my business.

Just an update to the review posted about 18 mos. ago. In the thousands of dollars I spent with…read moreTarvin to have our plumbing issues resolved, we paid to have the plumbing beneath the sink repaired due to a leak. Needless to say, their repair hasn't held. The pvc piping they installed won't even stay together. It only held for a few months and then just came apart-- leaving us with having to have a bucket beneath the sink. I'm just frustrated enough to write this updated review now because I have to pay to have another plumber come out to fix their work. These people are predatory and unprofessional. Would not recommend. What would've been nice is if the owner of this plumbing company saw the invoice number on my receipt in the last post and tried to reach out-- but he didn't. Instead he implied that we didn't even have his company service my mother's home. Having integrity in your business -- owning a job and its result means something.

I woke up this morning, ( Jan 21 2025) and had no hot water coming from my sink faucet ... No water…read moreon the hot side at all. The overnight temps were below zero, the water supply is on the outside wall = frozen pipes. I called a number of local plumbers, and no one had anyone that could get to me quickly. Tarvin initially told me I would have to be a work in, understandably, I was not the first call for frozen pipes! Maybe 20 mins later, I received a call back from Tarvin and they told me a tech could meet me at my house in 45 mins. When the tech arrived (cannot remember his name), he told me they pulled him from his office duties for the day to take care of my issue. He was polite, friendly and got right to work. Within 15 mins he had the frozen line thawed, with no apparent leaks (fingers crossed). Polite, professional and reasonably priced. They also recommended a permanent fix for the freezing issue. Tarvin will be my 1st call for any future plumbing issues! Jeff H