So far they have been to my cabin in Willisburg 3 times, once to install a heat pump and twice to…read morerepair another "expert's" mistakes. They are now working on getting the thermostat so that it does not run basically all the time and not heat the place well. Set on 72 and temp 66. I have been told by Chris a few days ago the stat should have a setting for emergency heat. The reason this is not a 5 star review is the advertisement stating 24/7. First, contacted the day after service that the heat was still not running properly. The fellow (Jake?) called me back to say he had reached out to sevicemen but none had returned his call. This was Saturday. The problem would be dealt with, apparently, the "first of the week." I called today, Sunday, to give them further information and got an answering service, who obviously knew nothing about what I was saying, but would give them the message." I'm not sure these two incidents truly represent 24/7 service. You can contact the company, but I think service on the problem is implied when 24/7 is advertised. I'll be happy to edit my review when the heat problem is ironed out.

We needed our AC unit serviced at home and Arronco was able to come out the very next morning…read more Shaun and his trainee were both very kind, knowledgeable, and professional. These guys offered up different options to take care of our issue and seemed very knowledgeable on everything. They definitely met our expectations and we will return to Arronco when we need HVAC help in the future. The price for the service and parts seemed pretty fair. Sometimes you just have to hire and expert and trust their work.

Mitchell and his Dad came to my house last week to add a return air duct and a humidifier to our…read morefurnace. Mitchell was very knowledgeable and I couldn't have been happier with everything he did. It started with the moment that I saw they wore booties when they came in my house, and took them off before they went outside. (Unfortunately, so many people think it is okay to wear booties outside and then come back in your house ~ not sure what they are thinking)? Mitchell did a wonderful job on everything and he and his Dad were incredibly neat. There was no sign of them doing any work. Everything had been cleaned vacuumed perfectly. I highly recommend Knock Knock for any HVAC work you need to have done. I don't say that easily. My husband owns a remodeling company and I have seen many shady people in this industry. Mitchell truly stands out and is a very genuine person.

I contacted Birkley despite the previous one-star review (after all, if you don't like a company,…read moreyou don't continue to use them for 2 years). I was not disappointed. Joe, my service technician, arrived right at 9:30 a.m., the front end of his estimated time frame of 9:30 to 10 a.m. (He could give my cable guy a lesson in timeliness!) Joe was courteous, and went right to work. He didn't try to up-sale me on any "premium services" like other companies I have used. He also didn't try to sell me parts I didn't need - like the last company that serviced my HVAC unit. At the end of my appointment, all I needed was a new air filter. Joe thanked me, talked about his family business, and hurried on his way with a handshake and a smile. I will definitely be calling Birkley for my next service appointment!

Over the weekend while out of town on business, my heating unit stopped working. My Nest thermostat…read morewas set to 62F and when I returned, my house was a chilly 54F. Not good, I thought. After doing some basic troubleshooting - making sure the connections were fine and then swapping out Nest for my old thermostat, and seeing no improvement, I called for Birkley. They were able to come out to the house within a few hours, and gave me a courtesy call of 15 minutes prior to arrival so I could drive home. The technician went downstairs to do some troubleshooting, and while he was at it, he checked out the heating unit from top-to-bottom and gave it a good cleaning. Long story short, it ended up being that the neighbor had blocked the input/output pipes that led to the HE furnace. Once those were removed, the heating unit worked fine and now I have heat! Great, professional service. Allowed me to be inquisitive and showed me some of the workings of the furnace. At least now I know how some of it works!

I was referred to Sam through friends. He was very responsive and came the next morning to look at…read moremy furnace. He changed my filter and was able to identify it could be two things. He checked and was able to see the problem immediately. He got the furnace to work temporarily and came back after the part came in and fixed it in 30 minutes. His service fee was very reasonable and the repair as well. He was so friendly and patient with me. He was very responsive via text on when he would arrive. I have a very OLD furnace so he did provide me with both a quote to repair and to replace the furnace but he never pushed or pressured me to replace. When I do replace the furnace I will definitely call him. I have set up a reminder to have him come back in the spring to check my AC unit before summer. I have already recommended him to someone else and would highly recommend him.

I first contacted Sam through a friends strong recommendation. He replied quickly via text. We set…read moreup a time for him to stop by our home to look at our HVAC unit. He was punctual, explained what was going on with our AC. Sam explained what to do and how to take care of the system moving forward. He's the first contractor who has replied and arrived on time in a long time. I recently needed a plumber and reached back out to Sam for a name. Trust goes a long way. I will be contacting him again for a future repair or install for our home HVAC system. I would rather support a local business than a chain. In the long run local is usually better.

I can't remember our serviceman's name, but he was awesome and taught us some things. I would…read moredefinitely recommend him. Terri

Used them for years before moving from Cincinnati. They are full service and very reliable.read more

McNess Heating & Air fixed a job that was botched by another company (let's call them R&B). After…read more1 year and 1 month, my furnace went out. McNess came the next day, identified the problem and FIXED IT the same day. He was professional and very respectful. He also informed me that the other company set up a single stage thermostat that would never allow us to use both stages of our heat. So glad he came out and we're having him back to install the correct thermostat.

Saved me when my aC went out and was blowing warm air. Identified the problem and fixed it…read more Didn't try to sell me anything I didn't tend. Friendly, fair and reasonable price. Will use again for future hvac needs.

If I could give this gentleman ten stars I would. He came…read moreand took a look at our system and was honest and upfront about everything that needed replaced to function normally. His communication was phenomenal and was here when he said he would be. Excellent customer service!! I would recommend Michael HVAC wise to anyone who needs this service moving forward. Thank you again.

I had a great experience with this HVAC company! Michael was the technician who came out to repair…read moreour furnace--he was professional, knowledgeable, and took the time to explain everything he was doing. The service was quick, and our furnace is running perfectly again. Rhiannon provided excellent customer service from start to finish. She was friendly, responsive, and made scheduling super easy. It's nice to work with a company that truly cares about their customers. Highly recommend them for any heating or cooling needs!

We have had Kings service our furance and air conditioning for the past 3 years. It is a great…read morevalue ! Chris does an excellent job and explains the systems to us and what to do for the best performance. I highly recommend Kings Heating and Air for all of you HVAC needs.

I was having problems with my furnace and lack of heat in my condo. Chris was very responsive,…read moreproviding a quote immediately and scheduling an appointment the next day. He did a thorough job, his prices were reasonable and Kings Heating is now my annual maintenance provider. It's great to work with an owner/operator who takes pride in his work and company.