Booked a stay on the Motel 6 app. The site clearly states up to two pets stay free. We drive 7…read morehours to get there, to just be told they dont allow cats. I guess cats don't count as pets here. The lady canceled our reservation and left us without a place to stay at 9pm at night. Thanks for nothing Motel 6. Update your site to include what is allowed and what isn't allowed. Don't waste people's time like that.

THIS location does not allow cats and only allows one dog. We've been traveling with our cat and…read moredog at other motel 6 locations with no problem, and we went to one 38 mins away from this one with no problem. After traveling for 19 hours, the last thing you want to do is arrive at a motel 6 that does not follow the same policies as advertised across the nation. In addition, at 11:00pm, we had to wait 30 mins for a manager to arrive so we could get a refund since they did not teach the front desk how to do that. So, thumbs down to terrible service and a stuck up branch manager who made their own rules.

We requested an early check in since we were arriving earlier than 4. We were able to for a small…read morefee, 3 hrs early. The hotel was clean and they had maid service available every day if you needed it. The continental breakfast was very good and had great options besides yogurt n cereal n bagels. They had hot food. The location was perfect for restaurants, gas, and places to visit in the Amish countryside. It was perfect area for Ll the surrounding towns as well. The staff was great. The pool area was clean as well as the rooms and all areas. I would go back there again.

I've stayed at this hotel numerous times since its opening and I'll never stay here again. The bed…read morewas old, hard and lumpy. The TV was busted and hanging by a screw, very safe. The ceilings hd water damage and the start of mold, both in the room and the lobby. There's a feral cat home in the back of the hotel, nearest the parking lot, so the whole lot smells like ammonia and cat urine. The hotel is understaffed and it shows. The continental breakfast is a joke and the front desk staff showed me how to turn the juice dispenser on and off so that I could get water and said "Sorry to put yo to work." For $267 a night, I don't want to work or breathe in mold and I'd like to watch TV, and I'd like to be able to connect to WiFi.

What a wonderful quaint and charming inn. My mom and I had such a pleasant stay here. Room was…read moreclean and tasteful. The fresh, hot breakfast was delicious. The beds were comfortable and the bathroom was large. Plenty of parking. Very close to many attractions and stores. Beautiful interior in this historic inn. And the owner (manager?) and staff were just the icing (or should I say ice cream) on the cake. They were so kind, hospitable, and accommodating. We loved the area and this will definitely be an inn we return to.

Love the atmosphere. Old style building lovely appointed room. Updated bathrooms. Very clean…read more Breakfast is basic fare served in the ice cream shop. Hostess was friendly and hard working. This location is perfect close to everything.

Country Squire Inn and Suites in New Holland is a minimalist, musty road motel that in the best of…read moresituations provides an enclosed room with a shower. Beds are a steel platform single mattress with shower curtains as bed sheets. The miniature bar of soap reflected the value for the money in this motel. The air conditioning is difficult to understand and control. There is no in-room coffee dripper. The wifi password does not have an associated wifi address, so the visitor must use a link to a cell phone to get internet. This motel is perfect for a thick-skinned weary motorist passing through with nowhere else to sleep for the night. The worst feature of a stay here is the coffee shop. The 2025 economy hit this town hard. The motel advertises a "full breakfast included" which is totally untrue. A coupon caps the breakfast to $12.00, and items on the menu, like coffee and a plate of food, add up to more than $12.00. The guest must go along with the ruse. Coffee at $2.50 per cup is watery at best. Muffins at $4.50 are days old reheated in a microwave. Hash brown potatoes, toast, and eggs at $9.50 are unevenly heated and taste stale. The motorist gets a $12 voucher from Country Squire and must sit and calculate how to fit in a cup of coffee and a breakfast for under $12. It's a mental exercise for food that is mediocre. One must eat here as an emergency rather than as a pleasure. An incident occurred where a desk keeper asked about our stay as we checked out. We responded by asking why did our bed have a polyester shower curtain instead of a cotton bed sheet. The desk keeper heard our accent and said, "Go back to Russia." This means if the weary motorist wants to be personally insulted and ethnically abused, this is the right motel for the motorist. However, at the check in at the start of the stay, another desk keeper chatted with another patron, likely a close friend, and ignored us until she was done chatting. All told, this are not an 'Inn and Suites' and its ratings are likely fakes. At $135 plus tax per night, this motel is worth $30 per night as it is nothing more than a hole in the wall to sleep off a long drive. This dive provides little to nothing for an elevated price in 2025. Perhaps a motorist had better plan a trip away from New Holland to get far better road side accommodations and save himself the ethnic insults.

We loved the staff! They were super friendly! Even offered to help us with our bags! Thanksread more

This is by far the worst hotel in Lancaster county. The front desk is useless and will never answer…read morethe phone or assist in refunding a room when you need to cancel. You will need to get your credit card issuer to issue you a refund. In speaking to others and seeing these reviews, this is a common issue as well as dirty and outdated rooms. This hotel should get better management as it's a disgrace to Lancaster county!

I didn't take any pictures of our room, mainly because we were with our grandsons and we were busy…read moretaking them here and there over the two days of our stay. Rooms were very clean upon arrival and well appointed with everything we needed. I asked for a room on the back of the property as in reading reviews, I heard a lot about truck traffic being noisy. Our one grandchild is ADHD and I didn't relish the idea of being awake at 3 AM because he couldn't sleep. It was for the most part very quiet, even though we were on the first floor. There were plenty of towels and so forth for the day. Pool was a hit with the kids, although someone had yakked in it the first night, so grandson was very unhappy as we had promised them they could get in. They made up for lost time the next day though. We could have saved a lot of cash and just stayed at the hotel because they were that happy with the pool! Beds were comfortable, although I do wish that Comfort Inn would use some normal sized pillows. They do have full cable service though and internet. Boys were happy! Breakfast is ok....if you are diabetic like I am, there isn't a lot of choices, so I just did my best, but the boys loved the sausage, the lemonade and the cereal. More breakfast sort of *doughnuts* would have been nice. The chocolate *yodels* were an odd selection, but all of us were able to find something. Hubby had a bagel sandwich he made. I didn't give it 5 stars because in the past, rooms have been made up after we have left and we were sort of expecting it to be done. I don't know if this is something new or what it is, however we ended up getting new towels and washcloths at the desk. I tipped as we left, but it did reflect the lack of the room being refreshed. There seemed to be plenty of staff, but our room was not done. Even with that, we would stay again.

Room booked: Single Queen Check-in/out: Seamless…read more ‍Customer service: Exceptional Highlights: -Free breakfast -Free coffee and tea 24/7 -Complimentary board and card games -Work Pods -Gym/pool -Free parking I hope you enjoy!

10/23/25 Stayed over…read morefor a couple of nights while visiting family. While it was a bit far from Lancaster it was still a nice hotel to stay at. I thought this was a brand new hotel but turned out they been open for 5-6 years. Very well mantained! Staff was friendly and helpful. Will stay again.

My family and I stayed at this hotel recently, and we were very pleased. The rooms were both very…read moreclean and the beds were very comfortable. The windows have both a lighter shade and a darkening shade which definitely worked! There was a freezer and refrigerator, but -- as we were told beforehand -- there was neither a microwave nor a coffeemaker. A note for people with mobility issues who may need a wheelchair accessible room: The hotel only has four sets rooms, but they are well done. In fact, my bathroom had an actual, freestanding bath seat, which I'm unsure I've ever seen before. I was so impressed, I took a photo (included here)! The hotel is next to a working farm, and we were given a notice that we might detect an... odor coming from the farm. I detected a manure smell when we exited the car upon our arrival, but nothing inside the building nor even outside the next day. The included breakfast is your basic non-restaurant breakfast (serve yourself from a catering container of scrambled eggs, breakfast potatoes, yogurt, etc.) with one toaster for everyone, somewhat limited seating If you like luxurious breakfast, you'll want to go elsewhere. If you like a quick breakfast included with the price of the hotel, this is perfect. It's not a luxury hotel, but it doesn't claim to be.

I'm a little surprised this hotel has 3 1/2 stars. I have stayed here 3 times. First time around…read moreI gave it 4 stars but had to move it up to 5 since I have grown to really appreciate it. Rooms are very clean. It's quiet, staff is really friendly. Great location with everything my family & I needed a short ride away. All the major attractions are less than 15 minutes away. The breakfast is still tastier than other hotels. The gym is not the biggest but clean with everything I personally need for a nice workout. Negatives are still the same. Room can be a little bigger. Needs more storage space. Pool seems always busy. I wish breakfast would last until 10am. For the price, location, friendliness, cleanliness, complimentary breakfast & gym...it's an easy 5-star FOR WHAT IT IS. Their strong areas overshadow the negatives, I'd go back in a heartbeat. 24/7 coffee station with decent tasting coffee.

Positives: -Spacious rooms…read more -Free hot breakfast -Rooms have full kitchen. -Good location, close to everything. Negatives: -Pool is small and no hot tub. -Weak water pressure in shower.

Stayed here for a business trip. Couple thing to know - gps tries to take you you to the back of…read morethe building. If you go down one more set of lights it's the front door. There is a walking path out front to the shopping plaza /grocery store but if you go through the plaza and cross the street there is a beautiful park! The round trip walk is about 1.5 miles. Now the hotel itself my room was spacious and clean. The staff friendly. Breakfast every day was lovely! Overall good value for the money!