I'm no novice to computers and their challenges. Like most writers, I've exhausted tech support…read moresystems, and they've exhausted me! A recent move to Royal Oak Mi had me scrambling; I was so fortunate to find Rich Fiori's information on-line. His years of experience with technology and more, qualifed Rich, no question. But the additional value has been his reliability, his patience, and his approach to challenges. He does what he promises, and more. Today is a case in point: it had been some weeks since we had been in contact. My computer hit the dust (so to speak). Rich answered my email, and my dilemma resolved. After many years of professional work, I can and do endorse Rich Fiori as an excellent resource in this community. Sally Kope.

I was fortunate to find Rich recommended on Next Door. He responded immediately to the phone…read moremessage I left. He arrived as promised. He not only resolved my initial TV software problem, but fixed/improved several other electronic issues in my home. I was especially happy when he was able to improve my internet speed significantly. He made sure all devices were operating properly before he left. I highly recommend Rich for any electronic issues you need to resolve.

The worst rating available. The technician never showed up for the appoint. No text, email or phone…read morecall. Poor way to do business.

From the owner: Remote and On-Site PC/ laptop repair and IT services made simple and affordableread more

My experience with Cyber Protect has been awesome. Chey and his team were beyond helpful and went…read moreabove and beyond to assist me at every turn. I will definitely be recommending them to others moving forward.

From the owner: Welcome to Cyber Protect LLC, your reliable business-to-business partner for comprehensive…read morecybersecurity & IT solutions. We are a talented team of cybersecurity engineers committed to your business's security so you can focus on what matters most - running your business. We offer a broad spectrum of tailored cybersecurity consulting services, including Managed IT services, Endpoint Protection and Remediation, Backup, and Disaster Recovery. Our services are designed uniquely to encompass all your company's IT, compliance, and cybersecurity needs, irrespective of size. Feel safer with Cyber Protect. Connect with us and discover how our robust, comprehensive, and customized cybersecurity solutions can drive your business toward a secure, successful future.

If you need a great company to build a website for your business , or need some IT help, this is…read morethe company you need. Great people and awesome customer service. They where so helpful. Highly recommended.

Worldwise is an outstanding company. I have worked with them for many years. They are talented,…read morecustomer service oriented and easy to work with. I appreciate their business model for pricing. You know how much you are going to spend and it is guaranteed. This makes budgeting for a company easier. I highly recommend the Worldwise team.

Good honest people. A business you can trust to do what they say and will not take you on on false…read morepromises.

From the owner: We have been fulfilling the needs of the computer supply industry longer then anyone in Michigan,…read moreover 30 years! In that time we have been committed to providing our customers with real value and prompt courteous service in a very competitive marketplace. Our expertise in the computer and imaging supply industry will save your company time, money and frustrations. Your needs are our first priority!

Absolutely great owner and knows his stuff on machines and other various machines. I would…read morerecommend his services to anyone.

From the owner: We service all brands of copiers, printers, plotters and computers on-site! We also provide a full…read moreline up IT Services including PC repair, PC tune-ups, Virus removal and more! One call does it All! We also sell and lease copiers, printers, plotters and computers. We provide service contracts to maintain the equipment too. We also specialize in full network installs for new and existing copiers, printers & multi-function machines. Network printing, scanning, e-Mail and PC faxing. High quality OEM and compatible toner and supplies that are 40-60% less than the Super Stores! Fast prompt on site service. One Call does it All!

Andy did an amazing job on fixing my infected computer. He picked it up one afternoon and returned…read moreit the next day. I highly recommend this company honest and friendly.

Some context regarding my dilemma: I had just built a PC which was working flawlessly. I was able…read moreto play my intended game perfectly fine with no issues. Then, while gaming, my game crashed and the computer stopped responding, prompting me to force shutdown the computer. Post crash, the game was underperforming. I tried everything software-related, from verifying the integrity of the game files to clean reinstalling Windows (three separate times, mind you), but to no avail. At this point,  I'm thinking it must be hardware related, hence why I took it to the repair shop. I explained my situation to the repair shop and they took it from there. After some time, they contacted me saying that the both the graphics card and SSD (due to being at "65% health") are responsible for the horrendous performance. I went ahead and replaced said components, only to be greeted with the same horrible performance post-crash. So, I called the repair shop and they responded by saying I only "partially followed" their advice as they recommended I get a RTX 5070 instead of the RX 9070 I originally had; their argument was that the RTX 5070 is the superior card of the two and didn't have as many driver issues as AMD cards. According to them, had I gotten an RTX 5070, the PC would have been running perfectly fine like its former self. But that didn't make any sense as the PC was running fine with an RX 9070 before the crash. When I brought this point up, they started talking about how there could be problems with PCIE bifurcation, something that didn't make sense at all in explaining my horrible performance.  I decided to take it to another repair shop. The repair guy over there suspected it was the motherboard. I replaced the motherboard and lo and behold, the PC was running perfectly fine, WITH the RX 9070 card that Quick Teks claimed should have been switched out for an RTX 5070 due to "PCIE bifurcation issues." I later called Quick Teks about this and they were still adamant about the situation, stating that they had mentioned PCIE bifurcation being a potential problem in their diagnosis (which isn't true as they mentioned the PCIE issues AFTER I replaced the parts and called them about the PC still having horrible performance; never was it mentioned in their diagnosis). To top it all off, Quick Teks abruptly hung up on me and sent me a text saying, "Thank you for your business. But i'm well aware of what was wrong, and what was stated previously." Absolutely unprofessional and unacceptable service.