Awesome car buying experience. My sales person, Clay, was helpful and great at communicating. Will…read moredefinitely use them the next time I need a car. Great price for the used car as well.

Sand Mountain was awesome. More importantly David and Joey were awesome as well as any other staff…read moreI interacted with. My girlfriend and I had an AWFUL experience with the local dealer (Bill Penney Toyota) and an awful experience when we bought my girlfriends RAV4 at Charles Maund Toyota in Austin, Tx so we drove about an hour to get the truck. From the day we ordered it to the day we picked it up there was a great line of communication and I never felt pressured. I am big on customer service so I feel like I'm often hard to please in that way but David and Joey blew me away. I will refer any and everybody I can to Sand Mountain. I was going to try to find a dealer closer to me for service but I honestly think I'll just have to take the drive because Sand Mountain seems to be run so much better than any dealer I have been to. (Including when I worked in the parts department for a Ford dealer) I would like for the whole dealer to get some recognition. You have a customer for life.

Best car buying experience ever. Staff was professional , honest and very accommodating…read more Straightforward .if you are in the market. This is the place to purchase

New dealership with lots of growing potential. Came to visit Albertville from Athens to see what…read morethey had to offer and this smaller dealership was like a hidden gem compared to the rest in its area. Bryan first came out and greeted us, I didn't feel pushed or pressured to do anything but I was curious about a vehicle they had. I got to test drive it and inspect it, guy was honest and laid back. Decided to purchase the vehicle and the financing guy, Logan, was just the same way. Chill, laid back, and didn't try selling me any unnecessary stuff. I was also promised a window replacement for the car and a minor code fix from the engine light. Both were fixed the following week as promised with no extra cost to me, as promised. All in all, good dealership, they kept their promise, and I just wished I got to meet the owner that day to thank him for the great experience. I'm now a proud owner of a mustang GT 5.0. Wish more dealerships were like this one!

I would not buy from them.. They sold me a truck that we not fully serviced. I have had a oil leak…read more.. Fixed it and now have another one.. My fuel filters were loose and leaked.. Had to put new headlights on the Truck... I pd too much for the truck and that is on me. They did not show me how to work everything on the truck Really don't think he new.. Not happy with the truck and will NOT own another ram or buy anything from this dealer... This ram was not fully checked out by this dealer like they said... They saw a sucker and jumped on it...would not buy anything new or used by them

Very friendly and courteous service. I had a couple of recalls to get taken care of and they…read moretreated me like I had bought my truck there. Great service should be a universal goal at all businesses, I went there for one reason but I might be back soon for another when I need a new Diesel!

Purchased a new vehicle from this team last week. It was an unexpected decision yet the team…read morelistened to my wants/needs and got me the car I had been hoping for! Mr Randy took the time to learn about my needs in a vehicle and was also open to sharing about his family and his passion behind finding that right fit for his customers. I appreciate the relationship created with the customer! Bill was a wonderful added support with the addition of programming my smart technology and assisting along the way! He was courteous and very professional. The finance manager (John?) was clear in explaining all of the offerings and getting me the best package for my business. He was honest and very efficient for timing. Very excited to have my new ride!! Thank you Ford Team!!

Everyone was extremely personable and very helpful. I feel like we got a great deal on a fantastic…read moretruck. Thanks to our salesman Jeremy, finance Jim and Mr Baugh for making it a very smooth transaction.

I purchased a 2013 f250 from them on 04/10/2026. Salesman i was using couldn't have cared less…read moreabout the sale. He has stuff going on that day and the older gentleman ended up taking over and helping me. I tried finding out everything about the truck before hand bc it was a pretty good drive for me to get this truck. The younger guy that was initially selling me the truck helped to an extent and did do a few things i asked of him but he left out several things wrong with the truck. Was never in the ad, and when asked was the ANYTHING else wrong or broken on the truck, i was told there wasnt. Fast forward, i made the drive on a Friday evening bc this was the only day i could have done the deal. i kept in contact with them and let them know i was going to be late. Now i was already driving that way bc i was committed to the truck. The closer i got the less and less was said. Neither one if them was able to stay and wait on me. So i ended up purchasing the truck sight unseen over the phone and sending payment electronically. When i got there, i wasnt not happy at all. Busted mirror, back glass and sun roof was inoperable, they had supposedly replaced/resurfaced rotors with new pads, but when i took it on a test drive the entire truck shook when stopping. AND they removed the 5th wheel hitch from the bed even though it was in the ad with the truck and since that day, the kid that was supposed to be head of this sale has yet to contact me even after me trying to reach out multiple times about the 5th wheel hitch. I have screenshots to prove it. Im beyond pissed with the younger salesman. Sloppy work and devious intent. the truck itself is awesome. But i will NEVER do business with this establishment ever again. The younger salesman couldnt care less about whats going on. Or what you as a buyer says.

I wouldn't buy them again if someone paid me. I bought my…read moretruck cash from them 1/14/2025. I paid in cash with the promise of the title being to me within 2-3 weeks. Fast forward it is4/9/2025, I still don't have the title to my truck that I bought 100% outright in cash. They have told me multiple times, it's out of our hands and they are still waiting. Why would you sell a vehicle in which you are unable to provide documentation for it. I have bought many vehicles from multiple dealerships and never had to wait over 3 weeks. This is unprofessional and just plain incompetent. I'm still waiting on title and it's still on HOLD awaiting there documents. I did everything on my side day 1. So before you buy from them. Just go somewhere else and find a better deal... along side honesty. My truck also had issues they failed to mention anywhere and wouldn't budget a dollar. I bought it just for the truck and that's it. Also your deposit is useless, 2 days hold but they don't tell you that till after you place it. I had to drive all the way out on a weekday at 8pm...

Carson helped us get one very easy an round our price he's a great salesman and nice guyread more

Still trying to get the key fob and book as promised , called 27 times still no key fob or book…read more just get the bs runaround ,. But they got there money .

My wife and I purchased a 2026 Murano here, and our experience was exceptional. Our sales…read moreassociate, Ron Hammon, was friendly, honest, and extremely helpful--never once pushy. He thoroughly explained the vehicle's features and options, making the process easy and transparent. We received a fair offer on our trade‑in and a fair price on the new vehicle. After years of avoiding dealerships due to high‑pressure tactics and post‑purchase regret, this experience was a welcome change. We left with exactly the car we wanted and complete confidence in our decision.

A1 dealer makes you feel at home. Wonderful, quick experience. Buying our new Pathfinder. They…read moredidn't have what we wanted, but they got it the next day. Beautiful two-tone white. Thanks Jason for everything you guys done . . Ron and Fran.