Excellent service, at reasonable prices, from a very friendly staff…read more My one hour estimated windshield replacement took only half an hour. I couldn't be happier about my experience with Integrity. They live up to their name!

We managed to chip both our cars' windshields in the past few days. Each chip was pretty nasty, so…read moreI wasn't sure if they would be repairable. If they were fixable, time is of the essence--late October temperature swings will presumably cause more damage to the glass. Brent was able to assess and seal both cars' chips, as well as cleaning up a previous repair from another company. He saved a special windshield that costs an eye-watering $1,600 just for the glass, not to mention the complexity involved in replacing it with all the sensor suites mounted behind it! I appreciate being able to walk in, have the repairs done, and leave within minutes. I'm sure Brent had more important work to accomplish this morning (all the repair crews were off doing appointments), but you definitely feel valued as a customer when the owner is willing to stop what he's doing and spend the time to get you back on your way.

Prompt, efficient, friendly, competent service, all at a good price. Thanks, you "monkeys"!read more

A few weeks ago, a big truck hauling rocks and gravel that did not have its load tied down, broke…read moremy windshield. After doing some research and reading a lot of reviews, I decided to have my windshield replaced by Glass Monkey, which is conveniently located near the Boise Costco. Never having had as much as a rock chip repair, I had all kinds of questions about the process. Nicole went above and beyond in answering them, as well as scheduling my service. Originally, I wanted OEM glass, but due to a cyber attack on June 19, the ability to order parts via dealerships with an ETA came to a standstill. Because the crack was significant and in my line of vision, I was not comfortable with the idea of waiting up to 6 months or longer to have my windshield replaced. So, I went with OEE. Nicole assured me that my new windshield would be every bit as good as the original. I took her at her word, but I was nervous because I had read online reviews about people getting windshield replacements at other businesses which were not up to par with the original. I also know visual distortions can put you at risk for accidents while driving. I'm Type A when it comes to my vision. That includes my ability to see clearly through my windshield. I drive around with a roll of paper towels and a full can of Sprayway Glass Cleaner in my trunk. If anyone can tell the difference between an OEM and an OEE windshield, it will be me. You can bet I researched Fuyao, the manufacturer of the OEE glass! There are 5 top windshield brands in the world. Fuyao is one of them. Fuyao is the world's largest automotive glass supplier, with its products recognized and purchased by the world's top automobile manufacturers and major OEMs, such as Bentley, Mercedes-Benz, BMW, Audi, GM, Toyota, Volkswagen, Ford, and Chrysler. Knowing that made me feel good about my decision to go with OEE. The installation process couldn't have been easier. Glass Monkey has FREE mobile service, but I chose to drive to the shop because of its proximity to Costco. My windshield was replaced by Kevin, who has years of experience. Kevin did a great job! I was in and out quickly. Over the course of the past three weeks, I have done a combination of city and highway. Nicole was right!!! I can tell no difference between my OEM windshield and my new OEE windshield. I couldn't be happier with the service I received at Glass Monkey. Whether you're looking for rock chip repair or need a windshield replacement, put Glass Monkey at the top of your list! I guarantee you will one happy little monkey! Highly Recommended!!!

Peak Auto Glass are awesome. I was in need of a back window replacement, came across Peak Auto…read moreGlass.. ironically here on Yelp. Along with a few others. So I made up my mind and went with Peak Auto Glass. Mr. Frank , was very pleasant and communicated what was going to take place, came out to my home and got to work. I appreciate his service and his great work, highly recommend Peak Auto Glass for your vehicle window replacement or repair.

Frank was prompt and easy to work with. Helped me negotiate the ins and outs of my insurance and…read moreworked hard to get me the best deal. Highly recommended!

Requested quote for windshield replacement; after 5 days with no acknowledgment or response I hired…read moreanother company. The other company responded within minutes. Not a great way to operate a business.

Tyler was great. Got back to me quickly. Came to my place of work to ensure my windshield got fixed…read moreprior to me leaving town. High recommend.

We needed our car windshield replaced after one too many commercial vehicles kicked up rocks as we…read moredrove back and forth to Bend for the last year to see and then care for an ill loved one. Our comprehensive auto insurance has a $50 deductible that covers windshield replacement and our excellent insurance agent recommended Cascade Auto Glass for that work. From calling Cascade to make the appointment to the guys arriving at our home right on schedule to replace the windshield to their spiffy clean up all was easy for us. Excellent work and customer care. Just as we would expect given they were referred by our excellent insurance agent and my finding in life's travels is excellent businesses know other excellent businesses. And as aside, if you are looking for great coverage of all kinds - home, auto, umbrella - and top notch agent let me know and I'll provide her name and contact info. My husband and I have been dealing with insurance agents for over 40 years in different parts of the country as we have moved about and she is the most professional of all.

Excellent, speedy, quality service! Cascade was recommended by my State Farm agent. I got lucky…read morewhen I called and they had an opening in 30 minutes. They finished fixing my front window chip in like 15 minutes. Bonus was a nice waiting room. Thanks, Cascade.

Summit Auto Glass does really good work..! Friendly service, good prices that are affordable! I had…read morebeen driving with a very large crack across the windshield of my Ram 1500 truck for many years. After Summit replaced the windshield, my drive home was like a whole new good experience..! I highly recommend doing business with Summit Auto Glass..!! Rich: From Idaho City, ID

Great customer service while navigating the insurance process…read more The gentlemen that replaced my windshield were very communicative, showed up at the scheduled time and were very professional. Overall very pleased with their work and will use them again if needed.

With all the rocks on the road (we live out in the country) a chip was inevitable--and ours turned…read moreinto an end-to-end horizontal crack across the windshield of our commuter car. He was very responsive, showed up when he said he would, replaced it quickly, and charged a fair price. Exactly the kind of service you hope for!

After getting a chip in my windshield late Tuesday evening I came across Clear Vibes Auto Glass on…read moreYelp and received a response with a quote within 3 minutes! They were able to come out the next day and really went above and beyond in making sure that my windshield was taken care of. They did an amazing job for a very reasonable price. I can't recommend this company enough and will definitely be using them again for all of my future windshield needs.

Very competent young couple. Price was lower than most and final product was excellent. I…read morerecommend this business highly.

Quick response time, excellent price, and fast service. They replaced my windshield the very next…read moreday and even offered convenient mobile service. Communication was great throughout the whole process. Easy online payment. Highly recommend!

Requested a quote for the full replacement of the windshield on my vehicle and price seemed…read moreacceptable, when I went to schedule there was an added $40 fee for "disposal" of the windshield. When asked if it could be removed (I was willing to dispose of it) customer service on the website refused, acting as if it was some sort of environmental threat to leave the windshield in my possession, its just glass. If the fee is mandatory it needs to be included in the quote for service.

If I could leave 0 stars, I would but I'm forced to leave one…read more My rearview mirror fell out of the windshield while I was driving, which is obviously a huge safety hazard. This happened on Saturday, and I was told the warranty department was closed until Monday. That meant I had to go two days without being able to safely drive my car. When I called on Monday, the representative explained that the warranty is "lifetime" as long as you own the car and that it covers things like rain damage, faulty glass, and installation errors, etc. Based on that conversation, it sounded like the issue would likely be covered. However, they couldn't send someone out until Tuesday leaving me without my car for four days. When the technicians finally came out on Tuesday, they took photos and said their manager would review everything and call me back. I was still left with a vehicle I couldn't safely drive. A few hours later the manager called and claimed the issue was caused by "external damage," even though no external damage occurred. As a mom with kids who need to get to school and activities, being left without a safe vehicle for days was extremely stressful and inconvenient. I used to highly recommend Safelite to my friends and family, but after this experience I absolutely will not be doing that anymore. Being left without a drivable vehicle for days and then having a legitimate issue dismissed like this is extremely frustrating. Extremely disappointed with how this situation was handled.

Krax is based in Boise, but I dealt with Edwin Valentine who was soliciting business in RV parks in…read moreArizona. Not sure about dealing with someone in a campground, but he sounded genuine, listened to what I had to say, and didn't try to push business on me, so I arranged for him to replace a cracked windshield on my Dutch Star; he also said he would reseat the other windshield as part of the deal and the price was reasonable. He and his helper arrived on time, worked steadily and competently, and spent considerable time making sure the fit and sealing were done thoroughly, I really appreciated that, and also being kept abreast of what was being done. The job looks very professional; I am most pleased with the work done and the attitude of both men. I know nothing about the Krax operations in Boise, but if Edwin was any indicator you can certainly rely on a first class job being done there.

Very professional service- Edwin did a great job and really knew his stuff. Re-installed my…read moreMotorhome passenger windshield that had popped out. Explained the process and made me feel very confident in his workmanship. Wouldn't hesitate to use him again!