It was a very trying time for both Kaminer and ourselves , but they were very diligent and kept on…read moresearching for what the problem was. We are very thankful to do business with them as they are very professional and knowledgeable.. Thank you Michael and all the other techs

What went well? Everything! The work crews were punctual, efficient and courteous! The equipment…read moreappears efficient. The work was done on time as promised.

Needed a new A/C, called around and found Air Masters. Could not be happier with the quality of…read moreservice and professionalism. Susan in the office returns your call. Kevin is quick with a quote, detailed, upfront, explains all fees in writing with no hidden costs. Installation was fast and the team, was extremely knowledgeable, professional, and considerate. Air Masters is my forever HVAC company!

Our home warranty company contracted with this company to service two of our air-conditioners. The…read morefirst unit took nearly 5 months to install and they left our home in disarray without installing the duck work. We had to hire another company to finish the job. They visited our home seven times in a attempt to service our upstairs unit. They finally said they weren't able to diagnose it. Another company was sent and they diagnosed it as a bad compressor and replaced it. These folks aren't technically capable of working on sophisticated equipment and wasted months of our time . Their degree of ineptitude is astonishing and I don't have the time or patience to explain every crazy thing they did in our home. Just beware and stay away from them .

This is the HVAC company you are looking for! We replaced our 34 year-old 5-ton split system…read moreincluding all duct work in one day! Technician Jeremy T. diagnosed our dead system and assisted with our new system selection as well as getting things tweaked at the end of the job. Mr. Martinez and his crew were unbelievable workers doing excellent quality work and placing our new furnace in a much better location for service within our crawlspace, plus they do some beautiful duct work. Not one shred of fiberglass or debris was left after their cleanup. On the administrative end, Mary and Rhonda provided the best support imaginable with fast information, quotations, rebate support, and financing. In person, on the phone, or by email, they are a pleasure to work with. Thank you, E.F. Martin! Horace W.

Company tried to double-bill for service that was completed months ago and paid at the time of…read moreservice. If you use these guys, keep good records and bank copies of checks. What makes this worse is that this is the second attempt to double-bill in a six-month span. As for the service itself, it was so-so, and expensive. The problem was not corrected and another HVAC firm was called in to complete the job.

An incredible contractor especially for elderly customers. They were upfront about prices, FAST…read moreworkers, and something that I have never seen in all my years. They vacuumed and scrubbed and cleaned before they left. They removed the appliances & hot water heater, replaced the flooring, put everything back and replumbed the hot water heater and actually left the place CLEANER then when they started. And this was not a one time deal. We had them back to do other work and they insisted on vacuuming again because they tracked in dirt.

DO NOT USE this company they WILL take advantage of you…read more Do your homework and look for contractors that have great reviews and excellent customer service. There are a lot of good companies out there. Companies like this are what gives general contractors a bad name.

Service Requested: This review is based on repeated observations of company vehicles and trailers…read moreassociated with this business being staged within the ROW of Deep Cove Lane. Quality: The ongoing placement of equipment and trailers in a roadway curve area creates a noticeable visual impact and raises concerns about site management practices. The condition and storage of materials in this location contribute to an appearance that is inconsistent with a well-managed work environment. Value: The continued use of this area for staging does not reflect consideration for surrounding residents or the shared roadway environment. Vehicles and equipment positioned in this location reduce visibility and interfere with safe passage, particularly at a bend where sight lines are limited. Over an extended period, this does not appear to be temporary service activity, but ongoing storage and staging within or immediately adjacent to the roadway corridor. This raises concerns about how operational practices may impact public safety and the surrounding area. I have photos and will post them if i find a way.

I needed an honest heater repair company for my HVAC. They only had 1 review but it told me they…read morewere a good, honest company. I called them and they came right out. It took a bit of troubleshooting to fix, but I was kept well informed along the way with why, what and how much. I worked in commercial property management for years, so I know pricing. It was fair. All around good service and we were up in running in a few days, which was fine considering we had to order parts twice. Couldn't ask for better service. I am glad there are still workers out there that believe in a good, honest, hard days work.

If you have a leak and are unable to locate it please make sure they preform a leak test. No leak…read moretest done until after our floor was dug up ( our home is on a concrete slab). But once the leak test was done and the leak was detected everything went smoothly; except the fact that we have a 2k bill for floor replacement.

This company is horrible!! Their technician was rude and incompetent and totally unprofessional!!!…read moreThey came out and said duct work needed to be moved. We called an AC guy who said it could be fixed without moving. We exposed the leaking pipe and when their technician came back out he cut the water off then left without attempting to fix and didn't turn the water to the house back on. In fairness their service manager did call. the plumber we called after he left came out and said it's an easy fix without having to move ductwork. I will never use them again!!!!! if I could give them a zero I would.

We truly were pleased with the work PHRGMC performed to replace our old and hazardous deck. The…read morequote provided was reasonable. Mike and Shannon were professional and presented a copy of the signed contract from both parties. After the deposit was paid they tore down the old deck, removed the debris and finished the project in 3 days. There were some weather delays before this, but they also communicated well and responded to our requests and inquiries in a timely fashion. We found them on facebook and would highly recommend this company for deck installations at a fair price.

I am James with OneWay Electrical LLC,…read more To put this simply and I don't have a personal problem with the contractor nor the owner, they refuse to pay their sub-contractor for the work that was completed. This is sad to say because I don't want to hurt their business but if you are looking to do business with them ask them why they don't pay their subs. If he says anything negative about my company feel free to call me and I will tell you the truth.

We called Krantz Kooling and Heating to take a look at our HVAC which had been cycling on and off…read more The technician performed the complete inspection and diagnostics of the HVAC system. He diagnosed the problem and we made a plan for how to fix it. He also gave me some great suggestions for how I could get more life out of my system. Great call. Very prepared and well trained technician. Thanks Krantz!

We have had Krantz as our preventative maintenance service for almost two years now. We had a…read moreBi-annual contract set up. There were multiple times I had to call to have them come out and service as they were behind on our contract, on top of that they never walked staff through regular monthly repair information. I was told on the phone today that filters should be replaced every month, they only service the filters on the time scheduled for a bi-annual check. They do not send a reminder or share best practices for getting this done for us (not the HVAC professionals) who are supposedly just supposed to know how this is done and what is needed of 60 ton units. We pay people for their expertise for a reason. On top of that they wanted a $100 per unit that needed to be looked at (our business has 8). The unit that is currently down is our main unit which they had "checked". They left the belts out of the unit on top of the roof, and kept the motor running after sending a quote via email for just belt repair, which there was no response to due to change in ownership, which they were told after resigning our contract and sharing new ownership contact information. This caused the transformer to blow, which we now have to repair on top of replacing the belts they removed and never once reached out to us asking to confirm this information or if we wanted to be serviced for this project. They left it to deteriorate. The last time we were serviced was 6 months ago meaning we were due for a bi-annual inspection and no one was sent to take care of this. I called another company who came out today and showed me photos of each unit, and the unit at hand that had the issue, which Krantz last touched. They walked me through everything I needed to know and let me know they also do monthly preventative maintenance options if need be. It is a shame that a business who's job is specifically HVAC could be so careless to let this happen and show no form of remorse or concern when the issue was addressed being argumentative on the phone because they sent an email in December (to the wrong ownership). Funny because when we spoke in February to finish off the invoice, Unit 1 was never mentioned, or the repairs they said they sent a quote on. In the two years we have been with them we already spent 20k on repairs. Sad. Anyway look for another business especially if it is for commercial work. Otherwise you will be spending a lot of money in the long run.