These people have little concept for human decency. They serviced my neighbor's house and placed the outhouse next to my bedroom window! I called the company and they said they would remove it. Never happened. My neighbor asked them to do so and they refused. When the worker came to service I had to discuss it with their worker and he and my neighbor moved it. I will not use this company or allow any contractor I hire to use them. read more

This is my second time contracting this service. Honey Bucket is efficient and has quick turn over when you need it. I use this service for youth programs to make them more accessible. Thank you, Honey Bucket for being there in our 11th hour. read more

Honey Bucket is the company you want to call if you are in need of a reliable sanitation service company. They are very reliable, their equipment is always clean and tidy. The customer service is top notch. When you call for service they are there exactly when they say they are going to be. We have used Honey Bucket for all our construction jobs and are very pleased with the service that they provide. read more

Honey Bucket is our "Go To" company for sanitation services for our annual senior sporting events. Over the years, we've learned the best way to work together and have an excellent system in place. I know my drivers and they know our events. The equipment always arrives clean and the follow-up cleaning services are always done timely. When traffic backed up a delivery to one of my sites last year, an off-duty manager came into the office, loaded up a truck, and made sure our portables and sinks got exactly where they needed to be. read more

Honey Bucket has a variety of Restrooms for any type of event. Their 25ft Trailers are excellent for larger events. They work with me on delivery time and pickup times. Their drivers are knowledgeable and will go the extra mile to place the equipment exactly where we want it. read more

These people are the worst! I put a lock on the Porta potty that I rented I gave them a key.. and they lost it.. and then they told me I needed to get them a new one... I went down and bought a combination lock. They couldn't figure out how to open it... I asked them if they could service on Fridays so that way the Porta potty doesn't stink all weekend at the high-end apartment complex we are working on!! Management told me on the phone they couldn't do that even though they had already scheduled to do it... I guess I will be paying a little more for my services elsewhere! read more

Let me start out with saying we have been customers of Honey Bucket for over three years, that is over 36 billing cycles of patronage. This last time, will be our last with them. I ordered two standard port-a-potties for a one week period (actually less). Drop-off on a Wednesday and pick-up on a Tuesday. I understand that servicing to the units is required, but the sales associate intentionally set me up for a weekly servicing (although we did not need four, monthly servicing) in an attempt to uncharge the account. So for two units, less than a week = $315. Then, when they pick up the units and on the way out, they take out our mailbox which is set in 3 feet of concrete and a galvanized steel pole. No call, no note, nothing. Just drives away. Apparently Hector is too busy with other pressing matters to return a phone call for a customer service issue regarding an employee damaging private property. I tried setting the mail box back on its post, but to no avail. You can't move 3 feet of cement. Thanks guys. UPDATE*** Had to cancel the credit card that the administrative office kept on file, nearly one month after I had been billed in full and not received any further service or good, they continue to make unauthorized charges. After 3+ years of loyal patronage to HoneyBucket and always autopaying my account, I will never use them again. And not like Dan Synder's "NEVER", I mean I'd rather not have a pot to piss in, rather than enlists their services. read more

Honey Bucket - Honey Bucket's damage to customer property and just drives off. - Party Equipment Rentals Near Me - Santa Rosa, California

I'm a contractor, and last Monday I rented a bathroom from these people, and on Wednesday I asked them to remove the bathroom. they told me that on thursday they would pick it up they never showed up my client was super dissatisfied with me because of them. I had to pay rent on a van to move the bathroom. I definitely do not recommend this company to anyone. has no respect for the customer. no matter your problems caused by them, a horror I will never work with you again. read more

Zero starts if I could. Customer service and business practices are horrible. We rented for business purposes. If your site is closed on a holiday and it falls on your cleaning day, they will not reschedule the visit without an additional charge, as well as the charge for the cleaning that you are not receiving because you are closed. They showed up after business hours and charged us for a cleaning that we did not receive because...closed. I would never work with this company again. Found a new one to work with that is much for flexible, better to work with and all around friendlier customer service. read more

TERRIBLE customer service and all around company. Had portables delivered for a small business market over the weekend and had rented pad locks for the units to stay locked up until the event on Saturday. I was told the keys would be zip tied to the unit to unlock them. Come Saturday morning I can not find the keys ANYWHERE. I had at least 6 of us looking around for the keys and couldn't find them anywhere. was legir on my hands and knees trying to find the keys. Ended up having to spend almost $100 on a lock cutter to open the bathrooms we paid $400 for, because we had vendors needing to use the bathroom. I request a refund and an gas light and told the keys were on the unit the entire time. I asked for a video of where they were because I had video of both of the units with out keys attached anywhere. 10/10 do NOT recommend honey bucket. Find another company!!!! read more

We used Honeybucket in Santa Rosa for an anniversary party. The quality of the service provided was pretty good. Randy and team were responsive and arrived on time for the drop off and pick-up. For this, I would give a 4 star review. The toilets themselves, however, are what reduce the score to 3-stars. We ordered two fresh water flush toilets for our relatively low-key crowd. We were a bit shocked, therefore, when partway through the night the toilets plugged and didn't flush! These were fresh water flush units, supposedly a step up from the typical port-a-potty.... what the heck? Anyway, after some creative plumbing efforts, we were able to get them working again. Unfortunately, they just weren't quite the quality that they were cracked up to be. Lastly a couple of suggestions if you get the fresh water flush units (which, just to be clear, we don't recommend): 1) have a trash can outside the unit; 2) provide your own lighting if you are using these at night; 3) consider getting an outdoor sink instead of relying on the ones inside. read more

Thanks for the 6am wake up as you service the units that are still in my neighborhood. Maybe you should adjust your schedule now that homeowners have been living here not that a year... makes me hate your company... read more

DONT USE!! THEY STINK !! They will charge you more than They tell you and give you the run around trying to explain a $200 overcharge. I ended up disputing the charge to my credit card company and they canceled the whole charge. HA ! You've been warned stay away!! read more

I was quite shocked when I was advised that we would need to rent portable restrooms for our wedding, as the private property where it was being held would not have sufficient facilities to service all our guests!! My idea of a porta potty was one of those blue sheds that you have to use at concerts and outdoor events, where I'd rather dig a hole than go inside and use these contraptions!! Little did I know how fancy they could get! Did my research and discovered there are basically two companies in the area that are used by most party / event planners - North Bay Portables - being one of them. After a few emails to Thomas Paine, who works there, I had decided that he was not only more professional and cordial to deal with, but super responsive and friendly. The cost was pretty much the same, but I think the service is definitely better with these guys! We chose the Prestige VIP, which sounds grand but it's the average style when it comes to the fancy restrooms. You can even get ones that look like real restrooms, with mirrors and wooden panels!! Ours had carpeting, exhaust fans, self contained water tanks and was delivered the day before with fresh flowers in each stall. Awesome service, affordable prices and surprising quality / spacious restrooms. Very happy with the service provided and would highly recommend them for private events. read more

Horrible service. They never showed up during there drop off appointment, I took the morning off from work to stay home and wait for them. They called an hour later and said they would be there in an hour. They were 2 hours late and only deducted 20.00 from the bill. I was out 6 hours of work pay. They got all of our info wrong and had to call numerous times to confirm everything. I wouldn't use them again. read more

Ok so having a good experience renting a portable restroom sounds kind of silly but .. good service is good service right? Oh, and the reason I needed a potti rental is because my boyfriend was having a big birthday party and it made more sense to have one of these available than fifty people tracking mud throughout his parent's country home .. and it was friendlier to the septic system to boot. So, I called around to several portable toilet rental companies in Sonoma County and really hit it off with one of the gals that answered the phone. Even though they were priced a little higher than some other companies (although still very competitively), I wanted to give them my business. Brian, who I assume is the owner of the company held my hand through the process and made it very simple. He even called me after the rental had been picked up to make sure my service was up to snuff. I would not hesitate to use them for a bigger event in the future, and will recommend them to anyone looking for rentals. Top notch service! read more

Worst service ever. Were supposed to receive a call pre-delivery since it was being delivered to our wedding location and we wanted to be sure someone would be there to open the gate. They arrived at 6:45am, unannounced. Neither the porta potty or hand wash station were ready for use. There was no water in either and no plug for the hand wash station. The driver said he would be right back - never came back. It took 4 calls before someone actually placed a repair order. Once again we were supposed to receive a call as to when they would be coming - no call - service person showed up at 7:00am. Filled the porta potty and replaced the hand wash station and filled it. The hand wash station didn't work at all. Pick up was supposed to be the following Monday, 8/9 and it wasn't picked up until Thursday 8/12 - again no courtesy call given to let us know he window of time. There was zero consideration for our time and for the fact that someone had to wait around for them. I called to get credit for the hand wash station and was told I would receive a credit of approximately $190 for the unit and that it would take 7-10 days to show up. It has no been two full weeks and no credit. I feel so bad for the customer service girls who have such unreliable support from their service team. They were genuinely apologetic and felt awful for the service we didn't receive. They were the ONLY decent part of our experience with Honey Bucket Sana Rosa. If I could give zero stars I would. read more

Very unhappy!!!! They called the minute they were outside my gate, They wouldn't wait 5 minutes for me to drive up and open the gate. They dropped off the porta- potty outside my gate. I called the office and was told that we could move it with a dolly. Supper upsetting!!! Needless to say we had to drag it down my driveway!!!! Will never rent from them again!!!! read more

My family has used North Bay Portables a couple of times now. We first used them to rent a standard unit for a party at my parents' home. They delivered the unit on a Friday, and we discovered the following morning (the day of the party) that the hand wash unit had been leaking water all night. We called Brian and within a couple of hours they had a seperate hand wash station delivered to us. Absolutely no issues! We are using them again - renting the VIP units - for my brother's wedding, which will also be at my parents' home. Brian and Carrie, who I believe are the owners, are wonderful to work with. Very helpful and more than willing to answer any and all questions. I would have thought that renting a port-o-potty would be the same no matter where you rented. Not so...North Bay Portables makes the experience really easy! read more

We rented the mid range portapotties from North Bay Portables for our wedding this past summer. They were absolutely professional, sent the contract immediately, delivered and picked up exactly on schedule. We didn't even see them leave. The units look like airplane bathrooms, very clean inside with lights and mirrors and flush-able toilets. One of the units' fuses tripped when they were unloading and we didn't realize until late the night before the wedding. We called their emergency line and someone showed up within the hour - after 9pm on a Friday night, friendly as could be and fixed the problem immediately. We are super impressed with the customer service and friendly attitudes of this fully local service company! read more

During one of my deployments, my now wife was getting stressed with the wedding planning, so I decided to attempt to coordinate the portable bathrooms. She tried to contact companies, but was struggling to balance work with other wedding plans. In addition to North Bay Portables, I found 2 other companies that work in the area and I emailed all three. (I would have called, but being overseas made it difficult to make schedules line up) Nonetheless, Kerri was quick to respond and answered all my questions, while the other 2 did not and I believe we made a great choice in working with North Bay Portables. She helped make our wedding celebration a success! I really appreciate everything she did with quick responses and reliable service. Being deployed and attempting to coordinate restrooms for our wedding seemed overwhelming and she made it really easy and stress-free. North Bay Portables was very reliable and dependable and performed above every standard they set, including delivery and pickup of the units within the time windows requested. I am really glad we choose to do business with them and appreciated Kerri working with our every request. Last, but not least, we appreciate the cleanliness of the units and very happy with the service. I would be very happy to recommend their services to anyone and look back on our wedding and the planning/execution of this task was one that went smoothly and with no stress!! read more

We used North Bay Portables at our wedding. They were a great price and even better to work with. Emails were answered in a timely fashion and everything was clear. The company is based in Santa Rosa and our wedding was all the way in Los Gatos and their price still beat the competition. The bathrooms arrived on time and were super clean. They even put a vase in each one with a flower! A great company to work with, I highly recommend North Bay Portables. read more

Came to the site of the wedding venue and delivered on time. Stocked all the paper. Picked up the units on time. Easy to work with.

This review is long overdue. I worked with Kerri at North Bay portables and the experience could not have been easier. I needed a bathroom and sink for a memorial day party. She delivered everything we needed and at a great price. The delivery was prompt and on time and the pick up went very smoothly. All in all I had a great experience with North Bay and will definitely use them again in the future. read more

Awesome and totally affordable truly luxury restrooms. When I needed a restroom trailer for my outdoor wedding, I thought, "God, I cannot believe I have to spend an afternoon of my life investigating porta-potty companies," but as soon as I found North Bay Portables, I was done! Kerri made everything super easy - everything was right on schedule from credit card charges to delivery to pickup, and they take pride in really detailing their trailers (they even cleaned the wheels after it arrived!). Our guests are still raving out how they were the nicest bathrooms they'd ever been in. Professional service; got dropped off on Friday and picked up Monday, so we could use them for the brunch the next day as well, no extra charge! read more

Would not recommend to even my worst enemy. Much more efficient and professional companies out their to choose from.

As a wedding coordinator, it is important to use companies that best represent you and your ability to choose the best vendors. I will always use North Bay Portables as my "go to" for bathrooms. This past weekend they went above and beyond to help make things work out, and overcome challenges. Customer service is number one, and they have THE BEST. read more

I was happy with the service until I sat at my desk and watched the driver hit my electric gate keypad while backing out of my driveway. Upon contacting the company (all I really wanted was an apology and an understanding that the driver knowingly damaged my property and did not notify me). Instead I received a letter from their regional manager that after speaking with his driver he did not believe that I actually saw his driver hit my opener. I work from home in a trailer and my desk looks straight out the window at my gate I couldn't miss it. He insisted that it was prior damage and made this decision without ever contacting the other two witnesses I had that were working on my home in Fountaingrove that was burnt down in the fire. I tried to explain I am trying to get my house built I don't have time to make up stories about issues that don't occur. I never received an apology and I have just called to have my "Honey Bucket" removed. Can't stand a company that doesn't accept responsibility for their employees. read more

This review mostly concerns the Company's headquarters in Puyallup, WA, although the service was dispatched out of Santa Rosa, CA. As a vineyard owner outside Healdsburg, CA I had had very good service from North Bay Portables before this Company bought it. In May, 2017 I requested a portable toilet for a future construction site and was informed that I could indeed start with an on-call service and later switch to monthly when the work started in earnest. Late that month after the unit was delivered I was informed by the WA headquarters that this arrangement wasn't possible and that I would be contacted by the person who set up my account. Despite MY numerous calls to correct the problem the bills continued to pile up until September when I ordered the Company to remove the unit. It was never used, never cleaned (because I never requested a service) but the bill was nearly $600! I offered to pay the original delivery and 1 month rent - $60. but that was refused. Thinking about filing a Small Claims action against Honey Bucket! read more

I would highly recommend this company. Professional, responsible and great rates. They were a pleasure to do business with.