I love almost everything about NNMC with one major thing - their call center! I had a procedure…read moredone in December and a few days ago I received a bill for what I was responsible for. The bill read: "Need to set up a payment plan? Call customer service at..." Hoping to do just that, I called the 800 number shown on the bill. I was on hold for 35 frustrating minutes until I got connected with a representative who's command of English is "not exemplary", requiring me to ask her several times to repeat things she said so I could understand her. Despite the bill stating that payment in full was due "yesterday" (Sunday 2/22/26), I was told my bill was not "finalized" yet and that she could not set up a payment plan until it was. I asked when that would happen and she suggested I "call back in a week or two" (meaning: she didn't know). Extremely frustrating!!

5/14/25- Dh was able…read moreto get a follow up appt. after being seen at Er Damonte.. Appt. was with AGACNP-Preston Peterson.. For me to give a five star review- you know he thoroughly impressed me with his knowledge and bedside manners-.. Very easy to speak with, very compassionate and answered all my questions. Next appt. Is six weeks and feel very fortunate to have such great medical support. The Medical Assistant was awesome too.

I had lunch the other day in the cafeteria. Everything is a fair price. You mostly pay for suff by…read moreweight. However, I got the club sandwich and I think it was just a little over six dollars. I can't find their menu posted anywhere in line, but it changes daily. There's also a really good little coffee cart. Rene makes the best coffee! #lunch #cafeteria #price #staff #sandwich #menu #coffee #cart #rene

As far as gyms go this one is perfect for us. It is very laid back with mostly older people. With 3…read morefloors in total, there's something for everyone. On the 1st floor is the main lobby, a kids center, salt water pool and changing rooms. They also have seperate mens and womens saunas and hot tubs in the changing rooms. The 2nd floor is where you'll find all the free weights, weight lifting machines, all the different cardio machines and a huge running/walking track. All your classes like yoga, spinning, Tai Chi and HIIT training are on the 3rd floor. There's a 7 level parking structure with minimal walking and badge access on the door. Fees vary by type of membership. With our employee discount the monthly fees are around $40 per person. A small eatery with pretty good eats is available and incredible staff awaits you.

A very nice place to work the security officers make sure the patients are safe. I would definitely…read morego back here for health care

Shelby in the intermediate care unit is absolutely amazing, she is the most compassionate and…read morecaring nurse we've ever had. Extremely grateful for her the week that we were there with my aunt. Thank you Shelby, hi to Kai & Basil!

To my heart surgery medical team and facilities. I am amazed at the number of people, surgical…read morecenters and facilities to provide my immediate medical needs. Thank you for the care, skill, and compassion your associates have shown as I've navigated my heart‑health challenges. Their dedication has given me something truly priceless: more time, the opportunity for new memories, to also be cherished, with the additional days to live fully with the people I love. My brothers and sister, children, grandchildren. I am profoundly grateful for the work you do and the humanity with which you do it. Numerous hospital staff providers who personally serviced my needs: Nurse- Emma Jongsma RN CNA- Landry Super- Amanda Surgery center Cardiologist: Dr. BIDART heart surgeon Anesthesiologist- Dr Nicolist Asast Nurse- Angelica PRN Night nurse- Joice, Jeromy PS: Nurse Emma was outstanding. With her big smile and friendly demeanor she made the healing time speed by easily. The cost was alot, but thank goodness for insurance.

From the moment we checked in at the ER to triage to care given every person was compassionate and…read morekind.

The best care I have received at any hospital I have been at, and there are many in multiple…read morestates. Compassion, friendliness- Western style, of course, empathy, full information, and full responses so you understand what is going on, or answers to specific questions, I would rather not go anywhere else. The best care I have received at any hospital I have been at, and there are many in multiple states.

This ER was recommended by the paramedics taking me as a medical emergency, after being prematurely…read moredischarged by Northern Nevada Medical Center's Emergency Department. That review and update can be found here: https://www.google.com/search?sca_esv=7059b957e07c44b7&si=AMgyJEtREmoPL4P1I5IDCfuA8gybfVI2d5Uj7QMwYCZHKDZ-E4r_9Gt1crzzTCJckVWby8JzuqctMqNxza7iOfVcNqNnVxpWezKAuTr3EP5MCodYtqJRaIbbk8Oj_4UmzwjvHJ0oYUFa-tJ38VdOCD71ir5hDetIbQ%3D%3D&q=ER+at+McCarran+NW+Reviews&sa=X&ved=2ahUKEwiJ7ZrN6caRAxU0LEQIHf5hN5MQ0bkNegQINBAE&biw=1152&bih=585&dpr=2.5 I presented to Saint Mary's ED as a consequence of the illegal care administered at Northern Nevada Medical Center's Emergency Department with severe abdominal pain persisting for two weeks (that had been meticulously tracked with a Medical Assistant Software my partner created, that was and has been tracking these incidents minute-to-minute ). What followed was not the provision of medical care consistent with Nevada law or accepted standards of practice, but a sequence of dismissals, misrepresentations, and dangerous prescribing decisions (AGAIN) that placed me, the patient, at risk and violated my rights. 1. Clinical Analysis of the Discharge Record Even though the staff verbally "scoffed" and suggested it was just a 'kidney stone', the After Visit Summary tells a different story: Official Diagnosis: They have officially documented Ureteropelvic junction (UPJ) obstruction as a primary diagnosis. This is not a "simple kidney stone"; it is the exact pathology identified at the first ER. Abnormal Lab Results: My urinalysis showed Trace Protein and 1+ Ketones, which indicates my kidneys are under stress. Medication: They administered Ketorolac (Toradol) at 6:32 PM. Toradol is an NSAID that can be hard on the kidneys; given my history of kidney failure, this needs to be monitored closely. Breach of the Standard of Care: This occurs when a provider fails to provide the level of care a competent professional would. (e.g., dismissing an acute UPJ obstruction as "chronic pain" without new imaging). Failure to Diagnose / Delay in Diagnosis: The refusal by SMRMC to perform a new CT or MRI despite worsening lab markers (Protein/Ketones) and a 1.9 cm lesion. Patient Abandonment/Violation of Rights: Repeated requests for a Patient Advocate were denied, and call buttons were ignored. I WILL ADD THIS TO MY ON-GOING CASE, PICTURED BELOW AND THE COMPARISONS OF BOTH EMERGENCY DEPARTMENT FALIURES.

Located in the Dessert Highlands Subdivision in Sparks is this Business Center. Just off of Los…read moreAltos. The majority of businesses here are of a medical nature. However, I did notice in the directory a general contractor. The problem with this business center is that the names of businesses are not easily seen. Making it hard to locate the business you are looking for the first time. Located here are dental, eye care, medical centers, Dialysis, physical therapy, and more.

NICU (Neonatal Intensive Care Unit)…read more I now have experience with almost two dozen families that have expanded or began their brood at Saint Mary's labour and delivery department. Amazingly, they all sing praises to the doctors and RN's on that floor. I also know that the more complicated obstetrics cases are sent here. Sometimes via helicopter, if necessary!!! Wow! Sometimes things don't always turn out as easy as ABC. Due to pre-existing conditions or complications some babies need a little help after they're born. Enter the Neonatal Intensive Care team at Saint Mary's. The knowledgeable doctors and incredibly caring nurses at Saint Mary's are the best when baby is in duress. There is picture after picture on the walls of many of these babies and how big and healthy they are today. Miracle workers might be too strong a word. I don't think so. I recommended a neighbor use Saint Mary doctors and facilities. Her little girl ended up 6 weeks premature and so sickly they didn't expect her to live. I can't tell you what these women did, but right now that same little girl is turning cartwheels in the park by my house! I'm sold.

My daughter recently gave birth at St. Mary's and the experience was EXCELLENT! This hospital is…read moreso quiet and calming, from the location at the end of Arlington, there is basically NO street traffic and then once inside, the atmosphere is VERY calm and serene ~ just what new mom's and their families need! The nurses are sooo tenured, enformed and patient ~ Rebecca (30 years), Leann (15 years) and Mita (15 years) will ALWAYS have a place in our hearts! Thank you ladies for making this new chapter in our lives a VERY pleasant one!

The care my dad received from the VA ER was truly above and beyond. Dr. Davis was incredibly…read morethorough, compassionate, and took the time to convince my dad to stay so he could receive the care he needed. His professionalism and genuine concern made a difficult situation much easier for our family. Nurse Breanna was absolutely amazing. She was so kind, patient, and sweet with my dad during his entire visit. What touched me most was when she came outside on her lunch break just to comfort me while I was crying. Her compassion meant more than words can express. We are deeply grateful for the care, empathy, and support we received from all of the nurses and doctors during such a stressful time. Thank you for treating my dad -- and our family -- with such kindness and respect.

Unfortunately I've had a lot of reasons to frequent the VA hospital here in Reno. Fortunately, this…read moreVA is amazing. There's always vets sitting at the front t door foyer simply there to greet you as you come through the front door. Nothing but kindness and wonderful people ready with a kind word and ready to assist. I've told numerous med professionals and admin folks that they are my hero's I've heard the VA hospitals are the best in the country. Thankful to those that have served, my husband being one of them. . All of the specialists we've seen have been quite impressive and seemingly top notch. I'm so grateful for this VA in Reno, Nevada. The care that we have received has been wonderful!!!

Convenient... easy access. They are not just an ER. They do…read moreall lab work and imagining as well. Just bring in your prescription during "normal" business hours. Appointments are not needed. As an ER... Have had to use them twice. Both at night. VERY efficient and professional. Had to have imaging done and they were able to bring someone over to do it here. Comfortable and qualified doctor and nurses. All paperwork was done bedside and submitted correctly. The only thing this ER does not offer that a hospital does is a pharmacy in house. They do send your prescriptions out.

I love to come here to get my blood drawn it usually doesn't take as long as it did today but I did…read morego on my lunch hour and there was a little bit more people in there like about six but I was in and out of there within an hour everybody's always so nice

I was a patient of Dr John Watson, at the South Reno location. The staff were amazing. Dr Watson,…read moreon the other hand is a waste of a medical degree. He changes meds/stops prescriptions , without discussion, and is arrogant and flippant when asked about it. I found another patients paperwork in my online charts, and when I couldnt afford to see referrals due to crap insurance he basically said I could do the referral of find another provider. I wish I had seen how many terrible reviews this practice had before I learned first hand how awful Dr Watson is.

Their service, their compassion, their willingness to treat patients not as a number, but as a…read morehuman being