I'm very disappointed with my experience at this tailoring shop. I brought in two pairs of jeans to…read morebe resized at the waist and a top to have the straps adjusted. Although the waist size itself was reduced, the way it was done was simply by folding and sewing the waistband, which created a noticeable bump right on my hip bone and made the jeans uncomfortable to wear. Because of this, I had to bring the jeans back to be redone. When I returned, the lady at the counter insisted that I had not paid for the service, even though I had already paid $59.12 for the jeans alterations. I had to search through my credit card charges to prove that the payment had already been made. Unfortunately, the top also had to be redone because the straps were not adjusted properly the first time. Throughout the process, I felt that my concerns were not really listened to. What was most upsetting was being spoken to very aggressively and even yelled at in front of my child while trying to resolve the situation. I understand that mistakes can happen, but the quality of the work and the way the situation was handled left me very disappointed.

Absolutely!!! They are the best and professionals.... recommend them 100%%%…read more My comforter came back looking like it was brand-new and it smelt fantastic!!

Good cleaners and fair prices. We have been going here for years. I would definitely recommend it…read morefor dry cleaning. The alterations we have had done have been very good.

One price? They wanted to charge me $10 an item extra for a rush fee. Four days was "rushed"…read moreThen they switched it to $5 a item and charged me for the steamed items which was more than the amount of items needed altered I will never go back And charged me extra for using a card. Fraudulent business

10-14 day turnaround time for items is a little too long for the prices , they do get the job done…read morebut there's better prices out there that are faster

Rachel is an incredible asset to this company, I exclusively work through her to for my cleaning…read moreand alterations needs. They have shaved some incredible sweaters and cardigans as well as cleaned them for me. They are also extremely affordable and send great deals via text which I love. They recently cleaned all of my down pillows and duvet and fluffed them too for me and they look so much better. La Mer Dry Cleaners also has been able to get things done quickly for me which is truly appreciated. They have only shown me honesty, transparency, and true customer service. I have never had an issue with them and I work in luxury retail so I can truly say that with integrity, Rachel and La Mer Dry Cleaners has me as a lifetime client.

Staff is very friendly and helpful. Clothes are always clean and well pressed. They have a great…read moreseamstress.

Update to My Previous Review…read more This is an update to my original review. Adding insult to injury, the owner's public response confirmed exactly why I chose not to return. Rather than acknowledging that customers can have legitimate concerns, his response was dismissive, defensive, and, in my opinion, unnecessarily demeaning. To address one point specifically: the owner states they "certainly cannot shrink a shirt because we do not put shirts in a dryer." That completely misses what I described. My shirts came back uneven after cleaning and pressing, with one side noticeably shorter than the other. Garments can become distorted during the dry-cleaning and finishing process through heat, chemicals, pressing, or handling--not just by being put in a dryer. The issue wasn't simply "shrinkage"; it was that the shirts no longer fit or hung correctly after being serviced. Instead of considering that something may have gone wrong, the owner chose to suggest that I was mistaken or confusing his business with another cleaner. That response speaks volumes about how customer concerns are handled. No business is perfect. Mistakes happen. What separates great businesses from average ones is how they respond when a customer raises a concern. A simple acknowledgment or willingness to investigate would have gone much further than attempting to discredit my experience. With so many excellent dry cleaners in the area, customer service matters as much as the quality of the cleaning. Based on both my experience and the owner's response, I cannot recommend this business.

THE BEST by far! Linda and Taron take a personal interest in their work and it is evident through…read morethe results! Linda took my designer dress over the top for my 50-year high school reunion!

I needed a quick turnaround pant hem for a wedding weekend; they delivered a perfect hem and the…read moreservice was great! Would definitely recommend...