I've been going to Today's Dental since it opened and always find the staff to be polite friendly,…read moreand helpful. They have had the same people working in the office for many years, and they always get me in and out without any long waiting, making for a pleasant overall experience.

I saw dr. Keller and he recommended a root canal on the tooth he said was the problem. I repeatedly…read moretried to tell him this was not the tooth that was causing me so much pain and it was the one next to it. After one round of antibiotics I was still in terrible pain as well and he gave me another round to stop "infection." He then told me since I was demanding because I insisted it wasn't the tooth he said it was he could not treat me. I went to another dentist that day and found out that guess what, it was the tooth next to the one he was going to do a root canal on. And you know what was wrong with it? One X-ray showed it was broken below the gum line!!! S antibiotics were never going to help the "infection" I had. I would never recommend dr. Keller as he is not about the patients comfort and does not listen to how they feel. If he had done a root canal on the one next to my broken tooth I still would have been in pain and had to pay wasted money.

No one likes going to the dentist, but they made it a better experience by showing that little bit…read moreextra that you don't get from chain type dental places. For example the dentist personally called a couple days after my difficult extraction to check in. That's above and beyond. It's a nice, clean office and the people there are all local. You don't have to worry about communication issues, which is a rarity these days. I see lots of complaining about wait times. I was there 3 times in 2 weeks. I showed up a little early for each appointment and they saw me a little early too. The dentist I dealt with, Joshua got the job done and he did it well. Kudos

Well hope you don't need to be seen for at least six months. I called in OCTOBER and set up…read moreAppointments for my kids. Just got a call that they are cancelling and can't get them in until JULY. Never have I had this happen. I would not suggest this place to anyone if you actually need to see a dentist I just wasted a day off work for nothing beyond disappointed in this place.

In December, I called to confirm an upcoming appointment only to be told that I had been marked as…read morea "no call/no show" and that the appointment was canceled. This was surprising, as I have always communicated with the office when rescheduling. In September, I proactively rescheduled my Motto aligner checkup because I was traveling to California for my father's 70th birthday celebration. That call was handled without issue. Unexpectedly, my trip resulted in my family and me contracting COVID-19. We were quarantined for over a week and unable to attend the scheduled celebration. Upon returning home, I notified the office that I was still ill and could not attend the appointment. Again, I was told there was no problem and that I could call later to reschedule. However, when I contacted the office in late November, I encountered extremely rude service, was informed that I had been added to a "do not schedule" list, and was accused of missing multiple appointments, including alleged "no call/no shows." This was incorrect, and despite my attempts to clarify the situation and explain that I rescheduled responsibly, I was dismissed and told I could only request same-day appointments. Today, January 13th, I called to confirm a 7:00 AM appointment, as I never received a reminder. I was informed that it had once again been canceled for the same inaccurate reason. When I asked what missed appointments were being counted against me, the responses were inconsistent and unprofessional. I was told first that I had missed five appointments, then "several," and then six -- in a condescending tone. When I pressed for clarification, the branch manager hung up on me. I want to be clear: * I have never missed or rescheduled any of my gum-treatment appointments, all of which were scheduled at 7:00 AM. * The only appointments ever rescheduled were Motto aligner checkups -- and I always called in advance. * It is impossible to have six no-call/no-show events when I have not even had six total Motto appointments at this location. * The office has canceled my appointments without notifying me and has now blocked me from continuing care due to inaccurate records. I am currently dealing with gum issues that require ongoing treatment, and I have completed my Motto aligners. I now need follow-up care and information regarding next steps, including retainers. It is unacceptable that my dental health has been jeopardized due to inaccurate scheduling records, improper documentation, and disrespectful treatment by office staff and management.

They called and said I would receive the refund balance now that the insurance paid out. I received…read more$19 of the original $29 which was posted to my card. I can't say that this is the way that all others who are in network with my insurance handle payments at all.

Yesterday, I went to Gateway Dental Care in Beloit across from the Walmart. I haven't had help from…read moreBre before, but frankly I was pleasantly surprised on how enthusiastic as a person and as a hygienist she is. She answered all of my questions did a great job. Probably the best dental experience I have ever had. Felt very comfortable and will be staying especially if Bre is still there.

I am terrified of dentists because of my past experiences. However, since I became a client with…read morethem they have made me feel completely comfortable, always ask me if I'm okay and do everything in their power to make sure I'm okay and comfortable. They listen to all my questions and conconcerns. They also go out if their way to make sure I'm well taken care of and soothe my anxiety. I highly recommend them for your dental needs. They are so sweet, caring and amazing. I've never felt more seen and taken care of since becoming a patient at their office. They truly care for their patients. ​