Easy to schedule an appointment. Very professional staff…read more They never attempt to push or force dental services on you. A very clean and professional environment. I have been a customer for 5 years.

If I could've given zero stars, I would have done so. This office is in Mechanicsburg, PA. I went…read morein today and was told that I WOULD NOT BE CHARGED FOR AN X-RAY. I wanted to re-verify that information and the technician took me back to talk to the women at the front desk. They, again, verified that I definitely would not be charged. But, later, after the x-ray and the cleaning, A RECEIPT WAS SHOVED UNDER MY NOSE AND I WAS BILLED A FEE (I have insurance). So, it was simply lies atop another lie from the time that I walked in the door. Their office manager was rude when I later called to discuss the bill. She obviously had a problem admitting the LIE. I might have casually accepted the "fee" but I cannot accept LIES. I WILL NOT RETURN HERE AND I CAUTION YOU TO FIND A DIFFERENT PROVIDER.

Recently was forced to switch dentists when my insurance changed, this was the closest practice to…read moremy location so I decided to have my records transferred, well in advance of my actual appointment. I corresponded with the office staff via phone and email to accomplish the transfer. They were very professional and efficient. When my appointment finally arrived a few months later, I was reminded over and over via text to the point that it was borderline harressment. One reminder is fine, especially when I confirmed, but the repeated texts were a tad overkill. When I arrived I was greetly warmly to a very clean and beautiful office. I've never been to a professional health care provider that was decorated as homey as here. It was nice, without being too much. My dental hygenist was running late, as I wasn't called back till 30 minutes after my appointment time. No one informed me of that. Than it took her longer to actually build my chart, and get the front desk to pull and download my previous xrays from my old provider, all while I sat in the chair and waited. I feel all of that should have been done prior to my appt. To be honest I was very annoyed at how long I was there. The cleaning was good, and they provided a courtesy scan of my mouth. Dr Scott was charming and easy on the eyes. He answered my questions in an easy to understand manner. The welcome goodie bag was a nice surprise, with merch I will actually use. Obviously I'll be back, I hope the running that behind is an isolated incident. I also opted out of the text messages, so moving forward I hope to give them an additional star.

I went in to have a tooth pulled. They pulled the tooth & checked a couple of other things. They…read morehit me with a plan that would cost several thousand dollars. I declined their treatment plan. Later, I scheduled a standard cleaning. Only to be told they will not perform the standard cleaning WITHOUT the expensive treatment plan. So... I'm being denied treatment because I won't pay them thousands of dollars for something I don't want.

We've been coming to this practice for years now, and it's been everything you'd hope for when…read moregoing to the dentist - predictable, no crazy wait times, friendly staff, and honest feedback about your dental health. Dr Noll is very personable, and both he and the hygienists I've experienced are all willing to answer my questions clearly (and without making me feel silly for asking). At my last visit, I learned all about what a cingulum is, and thanks to their feedback, I've started using an electronic tooth brush and remineralizing mouthwash. I say that because they actually managed to convince me to change my habits through the thoughtful and direct conversations we've had together. I trust Noll Family Dentistry for my own health needs, and for those of my kids as well - the staff are great with children! Going to the dentist can be a big thing for little kids, and my children have all felt comfortable every time they've come!

I haven't been there in a few years because my insurance changed and they no longer accepted that…read moreinsurance finally got insurance after five years that they do except was excited to go back, set up an appointment for a cleaning and asked them to make sure that they accept this insurance before I got there called three times before my appointment to make sure they got things straightened out they said just come in everything's fine I get there. The waiting room is full. They're embarrassing. The crap out of me telling me I have no insurance, which I did after sitting there for 20 minutes. Flustered don't even know what I filled out on the papers that they gave me because they kept calling me up to the desk how embarrassing to me you need to reschedule after you get your insurance straightened out come to find out they wrote down the wrong birthdate of my husband, which is why I was showing I had no insurance so I rescheduled where they gave me like six different times that they kept changing. Finally, they settled for two said I needed two appointments. I said you know you had me so confused that I hope you have me on the list the day before my appointment no problems. I have it in your notes. We will be calling you before your appointment for a reminder that never happened and that day it snowed so I shoveled snow all morning to come into the house to find out that they were open for three hours at my appointment happen to be in the middle of those three hours that I have now missed so I went to reschedule and was told by Tori that their policy is once you miss an appointment you're wasting the doctors time so we will no longer be able to see you how nice so I called to talk to Hannah took me six times. I had to pretend I was somebody else to get through to her because Tori and Hannah seem to be best friends and work well together as keeping track of phone calls so you can't get through the only thing they could tell me was you need to find another dentist that we will no longer see you okayed to waste my time but not OK to waste the doctors time OK to promise me I will get a call before my appointment as a reminder that never happened. Yes I'm highly upset. All I have learned from this dentistry. Is they like to teach people a lesson. And punish you to no end. They have no room for forgiveness, which makes me feel that they don't even really care.

What an outstanding dental practice!!! I was introduced to…read morethis practice by a friend who said it was the best dentist he had ever been to. Boy was he right! Dr Strause is just awesome, absolutely pain free dentistry. A staff that is so wonderful and friendly. They use state of the art technology and they are reasonably priced. I have had very bad experiences in the past with dentists in CT who would charge an arm and a leg for the most basic of services. Not here. I can't say enough nice things about this practice.

Quality dental care from friendly people. Appointment was on time. The office was clean and the…read morewaiting room was comfortable.

My dentist had retired thus i needed to establish contact with a new one and am most happy with my…read moreselection at Dental Arts of Gettysburg. I was particularly pleased that i was able to get an appointment in a reasonable amount of time on a day and hour that worked with my schedule. Conveniently located several miles north of town, the office has decent parking spots, a competent front office people, and great dental hygienists ( I have Beth). My experience with 2 different dentists has been quite good as well. I filled out an online questionnaire prior to my initial visit approximately 18 months ago and saw questions such as "on a scale of 1 to 10, how happy are you with your smile?". TBH, I was concerned that I'd been encouraged to get braces, veneers, and caps, however bone of that happened and there was no pressure to do anything. I did have a cracked tooth which required attention and am pleased with the results. Overall, a great place to receive dental care! 5 stars!

They triple billed me for dental work, scammed my credit card twice, n refused to refund cost after…read morebeing paid by insurance. Unethicl dental office ​​

If it wasnt for this one particular lady that works there my review would have gotten 5 stars.i…read morebeleive she is racist,she "never" acknowleges me never says hello like i think you should greet a patient ,she just opens the waiting room door and pretty much stands there,like if you didnt look up to see her you wouldnt know it was your turn,then she has this obviouse lok of disdain on her face ,towards me,like you know its hard to explain but you feel it and see it .the time that she has spoken its not pleasent,its forced and very short,where the girl that put the dental bib on me before asked if she could ,this one didnt,shes just kinda mean to be honest, then when i was talking with the dentist she just snatched it off,i think its racism ,and i would complain to the office but,i have seen even the nicest white owned and staffed places close ranks behind being called out ,i know this is america ,and i know theres probably 90 % indoctrinated racist mindsets ,in this clinic itself ,but they hide it very well,this particular woman doesnt,she makes it known to me she doesnt like me at all,which honestly i dont care ,but what i do care about is spending my money at a place that would allow this reatment towards a patient,up until her my treatment was pretty ok,but seriously its enuff to make me want yo find another dentist ,anyway ,its for these reasons ,my rating is a 3 star

The offices have been recently renovated. It location is very accommodating just off 230 north &…read moreMohn St. . The parking lot is easy. NO STEPS! The front desk service (Beth & Veda) is consistent and patient. The facilities are easily accessible. The hygienist Samantha is a beauttiful person. She is personable, gentle, and definitely committed to individual care with a conviction for patient care. Dr. Gao showed personal interest and provide individual patient feedback. We will be looking forward to making Steelton Family Dentistry our 'dentist'! Thank you!

I can't say I've had a bad experience here! Staff is polite and very welcoming. Reception calls to…read moreremind you of your appointments, very flexible with scheduling if you must cancel, and even puts you on a call back list if you're looking for an earlier appointment. Every time I visit, my hygienist/dentist is personable and carries a good conversation with me. I've always felt comfortable and every service has been explained clearly to me. Everything room seems very clean and well maintained, even their restroom! Four stars because I seem to wait forever to see the dentist...but it could be because he's so dang thorough with people.

My insurance referred me to this office.For both appointments my service started 30 mins after the…read morescheduled time and staff don't have adequate chair-side etiquette.The dentist & hygienist rushed through the service.I had concerns with the mouthwash and the dentist said there's a lot of them you can just try another one.

I appreciate the time and attention Dr A gives to speak with patients. Ken does an awesome job…read morecleaning with a gentle touch and good humor. The place is clean and appears to be well managed. I would recommend it for new patients who truly hate dentist time ...

Attempted to get on the schedule for a cleaning after dealing with some changes in insurance…read more Called July 17th and was told I needed to call back in January to even get on the schedule. I asked about being on a waitlist if someone cancelled last minute and the receptionist acted like I was crazy. Oddly enough they had no problem scheduling an appointment for a more urgent issue (which will, of course, be more lucrative). Interestingly enough, I had an issue in the past where a hygienist berated me for not getting frequent enough cleanings. If you are looking for complete dental care options and not just emergency availability, I do not recommend this office.