I called them regarding to get my water heater replaced. Darren was set up appointment the next day…read moreto come by and take a look at it and discuss cost. He never came by during the scheduled times. I had to call to find out if they were still coming I got the feeling while talking to him that he forgot the appointment. Decided not to go through with the appointment.

It's been years since I've used Doyle, but that's not a bad thing…read more In the past few weeks, I've needed the MB sink not draining, the basement Whirlpool refrigerator (40 years old) not freezing, and the kitchen Whirlpool refrigerator freezer lower basket not opening well. Enter Kevin for the sink, and Bruce for the refrigerator. Kevin fixed the MB sink, which was corroded and needed a replacement drain. Bruce told me the 40-year-old Whirlpool refrigerator in the basement was a loss, as the freon it's using is running out, and no longer available, replaced a long time ago by another coolant. OKEY DOKEY . . . time to get another refrigerator for the basement, but this Whirlpool sure served its 40 years well!! Lastly, Bruce told me the kitchen Whirlpool refrigerator needed new gliders for the freezer basket. I could see how they were not working completely. Bruce ordered the gliders and within a couple weeks, he was here to install said new gliders. They worked perfectly. And Bruce showed me how well that freezer basket was working and actually the whole damn drawer opened . . . something I had never experienced. YIPPEE on all counts!! I still need to contemplate getting a replacement refrigerator for the basement. Nothing fancy at all. Just a plain old refrigerator. We'll see!

Very friendly and went above and beyond while at the job site.Would recommend to anyone looking for…read morethis service.

I called Jim yesterday at Noon to clean our carpets and couches since our dog had gotten into a…read morehibe of seed ticks and they were everywhere. We were also overdue to have our carpets cleaned anyway, so I asked if he could just clean everything while he was here. He arrived on time, cleaned our carpets, couches, and a rug better than any carpet cleaner ever has. I cannot recommend him highly enough!

This place is wonderful. I actually bought a new refrigerator from Lowe's about 6 months ago. The…read moreLowe's delivery guys were not able to get my old refrigerator out. They tried for about 5 minutes and said it couldn't be done. So they just left I had to return the fridge! They had also told me I would have to hook up the water supply. Well, not at Bill's! They did a perfect job! The salesman was friendly and informative and the delivery guys were amazing!! They had to work at it, but they were very smart and experienced (and funny too). They got the old refrigerator out and perfectly installed my new one plus a new dishwasher. They really know exactly what they're doing. What a relief! This is the place to go for appliances. I highly recommend! I can't say enough good things about the people there who helped me.

The team delivering the refrigerator were very helpful. They also cleaned up the shipping…read morematerials and replaced the elevator pads in the closet. I was very pleased with the service

Doug from HydroSteam did a great job on our office carpet. Only after I moved all the furniture,…read moreeither way, could I see how there was a silhouette of grime around everything. We asked Doug to use a fragrance free product and he gave us the advice that the fragrance free product might not pick up the trapped oils as well, but he did what we asked. Then he called. He felt the carpet really didn't look as good as it could, even though it started out very dirty. So he started twice as long, went through and cleaned it again with a regular cleaner that had a degreaser in it. He left the air movers over the weekend and there wasn't any odor when we opened for business. I know this carpet probably needs to be replaced, but if I can hold off doing that for another year with Doug's help that'll be great for us! Thanks for your fastidious work!

I was so tired of looking at my carpets that I was truly considering having it taken up in one of…read moremy bedrooms. OMG! Doug's team did an excellent job!!! I've never seen my carpets look so good- except when I bought them 10 years ago!!! I really like that they worked around my crazy schedule. They were very punctual, professional, knowledgeable and courteous. I will definitely use them again and will refer to my neighbors and friends. Thanks guys!

After several years of flooding in my basement and seeking assistance from multiple plumbers across…read morethe area, I finally had someone come out who took my issue seriously. Mike was my Drain Tech and he was the absolute best. Not only did he take the time to really listen to my concerns, he was empathetic as he explained to me what needed to be done. Never in my life have I been so happy about having repair work done in my home. I am really looking forward to gaining some peace of mind. Others literally just came out and did what they were asked. If I suggested something or asked what else I could do, I was always greeted with a stale response. I'm a big believer that great service comes from a persons sincerity and how they treat others. Chesterfield Service seriously passed the vibe check. I will definitely be in touch for other things.

Blake was the service technician that arrived at my home this morning to address several plumbing…read moreissues I had, faucet concerns and replacement. He was very polite and respectful while in my home, even wearing protective shoe covers. He arrived at 8:00am as scheduled and spent 2 hours completing a "Home Diagnostic Inspection" which included examining all my hot water heaters and ALL plumbing fixtures throughout my home which I was not expecting. He then presented me with a service plan at $60 per month for a maintenance plan which gave me a discount on future services (10%) and a 50% discount on the service call fee of $119.00. He also gave me a bid on replacement cost for several faucets which I felt was a little bit higher than I was willing to pay. He said I could buy my own parts but the installation charge would be higher. I told him "Thank you but no thank you". He gave me a bid for the removal and installation of the 'Insinkerator' instant hot water dispenser that I had already purchased. The bid was extremely higher than I ever expected! But, the technician was here and I wanted it done, however I only elected to have ONE faucet replaced which made the price go up! Long story short, I was charged $815.36 for the installation which took One Hour and Fifteen minutes (I provided the part). In addition to this, I was charged $119.00 for the service call fee! I paid a total of $934.36 and 2/3 of the time he was here was spent on trying to sell me a service plan for my plumbing, H-Vac system as well as my electrical needs for $60 A MONTH! Then, you get a whopping 10% discount on the service call fee! I calculated that this service call was $12.47 per minute! I contacted the company customer service representative to talk about what I thought was an extremely high charge and all she could offer was that they have to pay for gas, tools and expenses! She also reminded me that I signed and agreed to the bid (she told me this 5 times). I told her I DID agree that that was their bid and I paid it! I did not agree that it was a fair price but I did not want to confront the young technician. I called HER to discuss the issue, to see if she thought that $934.36 for 1 hour and 15 minutes labor was fair. She did! Call this company if you have money to burn but you will get your work done politely.

Had Steve out to clean our dryer vent for the first time in 30 years. He did a very thorough job of…read morecleaning our vent and dryer. He increased the air flow through our vent by 100%. His charge was very reasonable and he was extremely professional.

Great job. Showed up on time. Communicated quickly. Gave honest evaluation of repairs, costs, etc…read more for our washing machine. Highly recommend.

Griffin Brothers were friendly and professional. The duct cleaning service was fantastic ! They…read moreexplained everything they were going to do prior to their service. When finished they even provided before and after images . I was truly surprised at how clean my ductwork was when they finished. They truly help the people they serve have better health and vitality by removing the bacteria and whatever else may be lurking in their ductwork.

Really love this company. They once gave me stain removal advice over the phone and it worked!…read more Made me a customer for life! They are prompt, courteous and want to make sure you are satisfied with the job they do.