The Home is still very clean & all the staff contribute to that enormous effort. Lately, the last…read more2-3 month, staffing if quite noticeably sparse & the dedicated staff who do come in try to force a smile & gladly give their hugs to their guests. But staff morale is worn down & they are physically & mentally exhausted. Doing the work of 3 with only 2 aides almost everyday. One person in administration should have their job reevaluate. I cannot believe the advice she has given other members of the family & I just finished a phone call where they suggested my mother was probably making it up bc "no one on staff reported her fall today. I checked the log myself." I had to correct them that it had actually happened yesterday. And no staff was their to help her. It was further explained to me that because she has memory problems, I shouldn't listen if she complains!! I wonder if there are other patient complaints being unheard based on that administrators advice?

I just returned home after spending the last 5-weeks at Grace Barker Health for short-term post-op…read morerehabilitation. The staff was very welcoming, friendly, caring, accessible and attentive to my medical needs. They were in constant communication with my family; providing updates on my care, milestones and goals. The physical and occupational therapists were skilled, engaging and extremely encouraging which helped me stay motivated and on track. The facility was immaculate, the food was good and the environment was very pleasant. The Administrator was always visible in the hallways, engaging with the residence and staff. The experience was much nicer than I could have ever imagined. It truly takes a village! God bless and thank you all again!

Please I beg of you DO NOT send your family to this place. Every single day all day for months I…read morewas there with my father and his care was still so poor. He was so depressed being there that he stopped eating and starved himself to death. He had a stroke and he was almost non verbal but I understood him. so prior to not eating he was in a private room and without telling us or even explaining to my father what was happening they came in, collected his belongings and wheeled him down the hall to a shared room as he's saying "this isn't fair this isn't fair!" (he couldnt get any other words out). He stopped eating that day realizing that all of his rights and dignity were gone. This place left irreversible scars on my family. As he's dying we had to beg for him to get into a hospice room and all they would say was no..with zero reasoning. One day a nurse came in and said in front of my father that we could take him to the hospice room so he could die with dignity and we could mourn our father in peace. We cried we were so happy he finally was going to be able to be in a room that the neighbor didn't have the tv blaring and joyous laughter and conversation while he's literally dying. his roommates family was walking into our side of the room to use the bathroom all day. 5 minutes later administration comes over and says "we can't do that you were misinformed". Again, no explanation and again my father had no rights. This one lady didn't like my mom because she called her out for The poor care he was receiving and she called the shots so she took it out on my family, my father in particular. I walked in on a Wednesday. he was practically fallen out of his chair, I asked for him to be put in bed and that would be the last time his feet touched the ground. Our hospice nurse ordered meds which no nurse at the facility followed up on. We did. He needed comfort meds he was in horrible pain. He FINALY got his first dose and how relieved we were that this beautiful man was finally out of pain...they skipped his next dose "oh I thought he got it"-how dare you. He woke up from sedation in writhing pain. I watched helpless as I never left his side except to sleep. Admin knows exactly who I am and I never left his side. He died in my arms within two days in a room only a curtain away from a stranger with a tv blaring next to us. He deserved so much more. SHAME ON YOU ADMINISTRATORS. You know who my family is and you should be truly ashamed to even be in the business of caregiving because that is not what you do and that is not what you did. I hope you're haunted by the deaths you've so deeply aided in. There is so much more and most of it people wouldn't even believe, but I can't relive all of these events I only hope to help someone else. Spare your loved ones the pain of this. His entire life lead up to that one moment and you didn't even let us have that. You should be so ashamed of yourselves. Kristen HUTTON, the daughter of our beloved father Thomas Hutton

Nice Than Most…read more Sadly, I had to move my mother into this facility. Seeing that she has been in and out of several assisted living facilities in the past year, I have to say this is the nicest of them all. Clean, decent food, bright colors, and modern. They could have a couple more CNA's on per shift but for the most part they do a decent job. It's the best alternative for a bad situation. Thanks

I'm really happy that a loved one was placed here for rehabilitation after a major surgery. They…read morewere in a subacute unit that was so beautiful. The staff was kind, knowledgeable and empathetic. I would recommend Cedar Crest to anyone.

My grandfather was housed here during the start of covid for rehabilitation after breaking his leg…read more He had great nurses and therapist while here. At the time they wouldn't let visitors in but we were able to pick up and drop-off laundry and other personal items. He had no complaints once he was discharged.

My husband was there for rehab from the hospital after falling at home. The nursing and CNAs were…read moregood but as far as communication goes not great. I was told of appointments and tests done after the fact. When I asked about this did not get a definitive answer. Would not recommend this place at all. The place is beautiful but looks can be deceiving.

Halloween Spooktacular . My mother-in-law has been at Saint Elizabeth's since 2017 & I can not say…read morehow blessed my husband and I are for this. Besides the visual appeal Saint Elizabeth's excudes, because it is beautiful it's really the care that my mother in law receives that is beyond comprehension. We have worked with many staff members over the years and every one of them has been passionate about the work they do. We are completely confident that she is receiving the best care available. These pics are of just one of many events Saint Elizabeth's put on. There were so many decorated pumpkins to see and it was all due to the residents, staff and visitors who took the time to provide them. My mother in law has Alzheimer's so we live in the moment, and she had such a wonderful time going through the rows of pumpkins, it was such a wonderful time had by all.

As a guardian/conservator, durable power of attorney, friend, niece, and daughter, over the last 20…read moreyears, I have had loved ones who have been cared for at Sunnyview Nursing Home and Apartments. I recommend it highly as a resident-centered care facility that truly tries to make it as close to home as possible for each resident. Especially in the last five years I have felt that my concerns for all of my "people" that I entrusted to the care of Sunnyview Apartments and Sunnyview Nursing Home have been heard and heeded. I especially recommend the Apartments as a marvelous experience to transition from a long-standing personal home to being cared for in a loving environment. ***** Phyllis J.

My sister is currently in Sunny View Nursing Home. Don't leave anything there that you don't…read more want stolen. I left new clothes there and someone stole them along with her purse . Brand new clothes. Also the nurses are rude and abrupt. They do not care at all about your loved on. Crummy place. Lousy care. I'd rather die than go into this place.

My mom recently was here for 2 weeks. The place is brand new and is definitely one of the best…read morerehab facilities in southeast Mass/RI. The nurses here are superb and very supportive. The care they give is truly what is needed. The PT and OT were spot on and definitely what we expected. I highly recommend this location even if you have to drive 30 minutes, etc.

OUTSTANDING REHAB! Best in Rhode Island. Great staff, good food, fairly new,clean facility, large…read moreprivate rooms, friendly atmosphere. everything you need as you recoup.. I've been to several rehabs in the past and this is your best choice! A+++++

My mother has been a resident here in the skilled nursing section for about five months now, so I…read morefeel like I can make an accurate assessment of this place. She is in the advanced stages of ALS and requires a fair amount of attention -- she cannot feed or dress herself, and she is difficult to understand because the disease affects speech. But she is usually pleasant despite all of this, and I think the staff appreciates that. The caregivers are mostly very good, kind, and attentive people (a few aren't -- mostly the night crew, but I guess that's not surprising as not a lot of people want to work the night shift). But trying to get cooperation from the kitchen is just flat out impossible. I could actually give North Bay four stars if not for the really poor kitchen situation. The kitchen says it will take special orders and it does. But strangely, it's standard operating procedures that seem to throw the kitchen for a loop. For instance: - They asked my mother what she likes and doesn't like. One of the items she dislikes are mashed potatoes. The little card that comes on her tray says she doesn't want mashed potatoes and yet at EVERY DINNER for the past five months, she receives mashed potatoes - They sometimes forget to bring her a meal. I mean, really. How hard is this? There's a finite number of rooms requiring meal service and those rooms need to be serviced every day. Yet there doesn't seem to be a delivery plan. - Variety is completely lacking. Because my mother is in the advanced stages of her disease, swallowing is difficult so her food must be pureed. Lots of things can be pureed and yet they bring her some tasteless chicken (and by the way, they never identify what they are serving her) at 90% of her meals. - For weeks, she indicated she could not have milk products. They continued to bring her milk for many weeks. They still continue to bring her desserts such as puddings that are milk-based. - It is imperative that she has soup to help moisten even the pureed food. Yet the kitchen forgets to include soup in her meal about half the time. Asking for it once the tray is delivered takes about 40 minutes. Completely UNACCEPTABLE! My family has complained repeatedly about how poor the food service is here but nothing changes. I don't know why. If your loved one is particular about meals or needs special accomodations, I would strongly urge you to look for a different retirement facility. This one is untrainable.

My mother was a resident there on the third floor for about a year. She was on the locked…read moreAlzheimer's/dementia floor. I must say that the staff on the floor; the nurses, CNAs and activities staff were wonderful. I could leave feeling she was safe and well cared for, which was so important to myself and our family I would have given them five stars if not for the financial/management people who are another story. I could name names here but I won't. Suffice it to say that they don't return calls or fill out paperwork in a timely manner or correctly. I also had a situation where they wanted to put my Mother into the rehab unit at one point which really was not warranted. They were trying to get approval from Blue Cross. I asked to be called back on the Insurance status before she was transferred as I did not approve of this transfer without coverage. They never called me back. She was transferred. I went in to sign the code status papers to find out that they wanted me to sign other paperwork because they did not get approval. I was furious to find this out and that they wanted me to sign these papers. After speaking to someone there I was assured that I would in no way be responsible for the nearly $300. per day. It was not my debt. Needless to say I got billed for it. The bill came in my name. It took many phone calls to get them to stop billing me. Then they started billing me for back rent even though they were well aware that she had been approved retroactively for Medicaid. It took many more phone calls and letters. Hopefully this has been resolved. Time will tell.

My dad was admitted there as he was beginning to show signs of Alzheimer's . He lived there for…read moreabout a year until he passed away from Alzheimer's disease. He really enjoyed being there and he also looked good whenever we visited him. We were happy that he was there. I believe that it is more of a nursing home than an assisted living facility as everyone seems to get a one to two or three ratio resident vs nurse. They took good care of him and when it came close to his end of life the family was summoned and they brought him to a private room as we surrounded his bed and said our goodbyes. We were all there to see him take his last breath. The staff took care of everything.

I wasn't a staff member of the Holiday Retirement; I was an agency nurse covering the shifts there…read moreas needed. In my opinion, it's a place that provides a home-life atmosphere for the residents. The nurses, med techs and, especially, the CNAs are caring and dedicated to their patients. The place itself is clean. The software is highly ergonomic and time efficient. I definitely will recommend this place to anyone!