The absolute worst customer service I've ever experienced in my entire life. I placed an order on…read moreMay 19th. It was a gift for my Daughter. She still hadn't received the shoes in July! She obviously needed them so she had to go out and buy some other shoes. I contacted SOLS through the Shop app and asked what was going on and they never answered me so I requested a refund and repo the charge on my cc They finally contacted me, but refused to refund me even though they had never started on my order and it was their error. Bad business. Very unprofessional. They don't care about customer satisfaction or customer service at all. I have NEVER encountered such bad ownera.

Worst customer service ever. I sent back original sandals to get a half size smaller. It has been…read morealmost 6 weeks, and I still have not received replacement. I have messaged the company via email, website form, Instagram, facebook....probably 50 times. Not a single reply. Not sure if this is a scam or what....but don't buy from this company.

Great selection and service. They had the shoes I was looking for in stock. The sales staff were…read moreinformative about HOKA shoes and a larger toe box.

A little barebones. Could have more. Only a little apparel, I would've liked to have bought a…read morerunning tank. Only hokas, new balance, mizuno, asics, and brooks. Nice service that checked in on us.

The young girl who was working was so helpful when it came to finding the right shoes for our…read moredaughter. She was so kind and knowledgeable. They had a wide variety of sizes and colors when it came to the clothes as well.

I have bought leotards (they have great sales and my daughter is hard to fit.) and Pointe shoes…read morefrom The Glass Slipper. My daughter is "hard to fit". She blames her father for her feet. I learned more about feet, fitting and spacers in the time it took to finally fit my girl. Thank Yoy Glass Slipper and your clerks were epic! (I didn't know anything about spacers, toe shields and box shape differences from Freed, Capezio or Bloche or the other various names they have tucked around in cubbies.) After several hours (7) over a couple of weeks testing shoes, we determined it was a size they were out of.. Glass Slipper ordered the shoe we tgought would fit, and gave the ballet teacher a choice between two shoe sizes to determine fit. The one that we had to order was the right size. If I had continued making the shoe choices I had prior to Glass Slipper I have no doubt my daughter was well on her way to bunions. If the shoe doesn't feel right, leave and return because feet change through the day and getting the best fit is/was a huge difference. The historic craftsman repurposed to a dance clothing store is charming. Every time I go there I spend extra time looking at the beautiful items and even took my husband for a tour.

Honestly, I almost don't want to review this place. I would hate for everyone to swarm my favorite…read morespot! :) but, they're for a good cause, and so I'll share (I guess.) Employees and volunteers are super helpful, kind, and funny. They have a ton of cute and fun items and knick knacks. Their prices are literally unbeatable. My kids also love this store, and request to come here instead of any big box stores. Absolutely, wholeheartedly recommend.

Fill a bag for $20! Discounts for single moms! Lots to choose from! great shoes, sweaters, toys,…read moreHomeGoods, a lot of baby items, including strollers, and some big finds!!

Aimee is a sweet person but while she knows plenty about shoes she doesn't know how to order shoes…read moreto your house. If you ever go to this store and something doesn't fit you will get no help as it's a dealer discount store meaning they do what they want. We left and called this store to order some boots that liked online that ended up being the wrong size. We were offered the opportunity to return them initially or go to another red wing store. No red wing store had them in stock so we called Orem to ask if we could order the right pair. We were told we would get a call back from Aimee in 30 minutes when she got to work but it ended being 4 days later. To our surprise it was the manager of whom we had never spoken to outside of just seeing him at Orem who called and refused to help. He stated that we knew it was a discount store and that all sales are final. We told him that although they are a discount store, we called in to give Aimee the commission on creating an order for us on a style we viewed online and that they were the wrong size. We told him that we needed to hurry and get a solution to this situation but he refused and started to give us a number for customers care then hung up. We called back and got no answer.Now we are stuck with a pair of boots that don't fit. If you go here and see a guy with a long beard with an attitude. Walk out. This Red Wing franchise doesn't deserve to be associated with such a good boot maker. Update: no thanks to Orem customer care helped and sent the right boots and a return label for the ones that don't fit. To my surprise, the conversation was less than 5 minutes. Orem definitely could've done better, they just chose not to.

Redwing sales rep said I had 6 weeks even if I wore the boot they would help replace the boot if it…read moredid not fit. They do not so spend you money somewhere else. Only wore boots for a total of 10 hours. They will not replace them.

Came back for another Amazon return and the clerk was friendly, no lines thankfully. Store had tons…read moreof winter clothing and Christmas decor on sale. Found several long sleeve shirts for my daughter on the clearance rack. I browsed thru the women's clothing and workout clothing but not a single item fit my style. Checkout gal was also friendly,

I love the deals here but even more so love the cashier Diane..she is so welcoming, bubbly and…read moresweet. She takes the time to warmly greet you and every time I'm in her line to check out I get a bit excited lol. Thanks Diane for making khols a more welcoming place

This was my first time here. I brought two large bags full of clothes in excellent condition, many…read moreof them still with the original tags because I had never worn them. I waited 40 minutes only to be told that they were not going to buy anything. They should clearly explain in advance what types of clothing or brands they are looking for so customers don't waste their time. My clothes were in much better condition and much newer than many of the items they had for sale in the store.

The selling process here is always smooth and they look through your items in a timely manner. I…read moreappreciate that they offer more cash than the competitor. It's an easy way to sell my clothes when I don't have time to post them on Facebook!

This store is clean, bright and stocked. The employees were helpful with pickleball paddles and…read morekids baseball equipment. Pricing seems a bit high verses online.

Really disappointed in the customer service here. Had one associate that was very helpful in…read moregetting some shoes that I was looking for, but then was left with another associate (not sure of his name, but he has a more muscular build, with a buzz cut and earrings) who left for twenty five minutes and never came back. He passed me a couple of times with a box of shoes, but avoided eye contact, and we eventually left. I'm not angry or anything, and I don't mean to be a Karen, but just disappointed that customer service associates don't have just a little bit more training before going out on the floor. Bummer!