Everyone that works at the store is so helpful!! They have been supportive of my pickey eating and…read moresick kitties. They always recommend things to try and if something doesn't work out, I'm able to exchange it for something that does. They care about their customers.

what an absolute horrible business! They overcharge you & when you call them out on it they call…read moreyou a liar & yell at you & demand you never shop there again. Sorry, but when we come in WEEKLY and buy the exact same items, yet get charged a different amount every single time & then when we finally ask for a receipt for once to discover you over charged us you want to claim we somehow hid the "extra item". You searched your database to find my personal phone number to call to yelling at us & refusing to even allow us to speak. The second we'd try to say anything you'd hang up like a child. Your manager needs some serious training on proper customer service & how to actually talk AND listen to people. Also, learn to properly label your animals. just like the bamboo I called you out on before, that "banana spider" you have in there does not carry the spider morph. it is just a plain, single gene banana. When we pointed it out to one of your associates last week when we were in, he told us "yeah, we know, but we think it has a "wobble" so we labeled it as spider too. That's not how that works! Stop ripping people off & then yelling at them when your called out on it. Your manager needs to put her narcissism to the side, as someone who has worked retail management for over 10 years myself, I could never imagine telling a loyal customer who shops at my establishment multiple times a month, every month, for over 5 years now to never return rather than just accept that maybe my sales associate made a mistake. You are a grown, beyond middle aged woman, who acted like a toddler. Learn proper customer resolution skills!

The store was clean and organized. The store was well stocked. The employees were nice and…read morehelpful.

Our elderly dog took a turn for the worse on Saturday evening. She was terminally ill. Of course…read morenothing would be open until Monday and we didn't want her to suffer that long. We called ahead and we were taken inside promptly. Every person we spoke with treated us with compassion and empathy. It was a sad moment for all of us but they explained everything clearly and took care of her with great care and kindness.

Great store. They really care about your pet and they have a great selection of high quality and…read morehard to find products.

The staff is very helpful and prices are good. Like to get good dog food for my fur baby!read more

Love this place. The place is a cute little shop. They have lots of pet treats, food and chews. The…read moreStaff is awesome and knowledgeable. They go above and beyond to make sure you have what you need. All the food is good quality as well. Just a great place to get your pets needs.

We are from out of town and stopped in before grabbing our Starbucks. What a cool little store!…read more We found some of our dog's favorite treats, that are hard to find at home, and then some new ones that I'm excited for him to try. Really friendly staff. I wish we lived closer!

Been bringing my dog here for the last couple years. They do a great job with grooming him. They…read moreare Patient with difficult dogs :)

This is a great little place to get some gifts for your fur babies and some tips on their care…read more They also do grooming. Nice to see a local business do well.

i will never step foot in this store again i took my small dog in for a bath because her skin is…read moreitchy the rude groomer tells me the itchy dog upgrade is 28 bucks so i say fine then she tells me this will cost me 67 bucks after the shock i said just a bath with an oatmeal soap thats 44 bucks so i went from 28 to 67 to 44 for a very small dog bath to B.S.the greedy grooming salon there web site prices do not match up the groomer got real snooty and i walked out i will never do business at this greedy store again

I booked a grooming appt over two weeks ago. They called and confirmed the appt with me two days…read morebefore, received numerous texts confirming the appt. I get a call an hour before the appt saying they don't groom senior dogs. That wasn't caught in the two weeks between the appt being booked and the appt? Now I have to wait another two weeks to get my dog into another groomer.

From the moment you walk in, you are greeted by friendly smiles, and they are eager to help with…read moreyour animal. Very knowledgeable, timely service and organized. Also very clean! Would highly recommend!

I brought my 2 year old pit bull to this clinic today with concerns about her ladyparts- she's…read morelethargic. they ask is she eating drinking pee poo? yes. did she throw up? no not at all. ok well it sounds like a FATAL CONDITION but shes wating drinking pee and poo usually they don't plus other symptoms she DOESNT have. here's a $1,000 estimate just to check if she has it. she needs a $6,000 surgery or to be put down. then. my 4 year old walks behind her and she makes a growling noise. she is the MOST vocal dog I've ever heard. talks but sounds like a growl- maybe. she whines, howls talks "revs" sounds like an engine. very deep voice. they said I'd never bring her home with my kid! that's dangerous pits are never safe when they growl. I KNOW MY DOG. SO we go to Mayfair vet hospital. NOT PYOMETRA. they didn't even get why they'd tell us that. a simple uti OH! And the vet tech said SHE TALKS SO MUCH! I said is that aggressive?? She laughed and said no she just thinks she can talk. the people at beechwood did nothing but worry me, make me feel like an idiot cuz I might be endangering my kids because perhaps I missed something. and then when we said we didn't have $600 to just check to see they acted like we were trash. UNTIL we said we bought a house 2 months ago. then the attitude changed. I felt judged. I feel taken advantage of because they ordered hundreds of dollars of tests for a condition she didn't even have more than one symptom of. I cried and cried cuz I thoyght my dog was dying. assholes. don't go here especially with a pitty. they don't do surgery on "anything" ( they called my dog a thing too) over 45 pounds.