I've lived in a Steinmetz realty unit for 6+ years in downtown Fullerton and it's been a nice and…read moreenjoyable place to live. I've had my requests met timely and in a nice manner especially after Jon joined the team.

I used Steinmetz property management to take care of my previous home, now a rental, for over 20…read moreyears, and it has not been a great experience. I live close enough to drive by, but sort of put my trust in Donna, and that was a mistake. When I did drive by I noticed glaring issues with landscaping, overgrown unruly bushes, Christmas lights up all year 'round, hanging electrical cords dangling above the garage door, two palm trees allowed to root and grow to over 20', destroying pool plumbing in back and causing sprinkler issues in front, a front walkway lantern broken and hanging by the electrical cord. After she was gone, I was shocked to actually enter the house to discover damaged drywall, broken closet doors and light fixtures...very heartbreaking. Torn window screens, pictures drawn on interior walls, filthy bathrooms, paint overspray on patio cement and block pillars. There was a water leak in the kitchen ceiling which ruined the drywall, so some drywall mud was simply smeared over it. There was obvious dry rotted wood throughout, I was never made aware. A side wooden gate was replaced with a gate that was poorly constructed, as well as a 26' long wooden fence that anyone can see was constructed by the worst handyman ever. Even a replacement interior garage side door was installed backwards! It was apparent that periodic walk-throughs were never done and when a handyman was called for repairs, he was completely incompetent. When the pool plumbing was damaged by the palm tree, a proper repair wasn't performed, you can see by the pictures that a pvc skimmer line was simply run on the surface and dropped into the pool. I would have never authorized this shabby fix...I would have paid for the proper repair. A neighbor also informed me that a previous tenant really wanted to buy the property and was heartbroken when Donna told him the owner didn't want to sell it. That's funny, I was NEVER told this, which is understandable, because if I sold the property, Steinmetz would stop collecting management fees for doing NOTHING. Needless to say I fired Steinmetz asap and have since spent tens of thousands of dollars to clean up and refurbish the house, a large part of it due to the negligence and incompetence by the worst property management ever. It really pains me that neighbors I used to know had to live next door to the biggest eyesore in the neighborhood for years, and all the while I was paying Steinmetz to take care of it.

EXTREMELY happy with them. We rented out our house for the first time so we knew absolutely nothing…read moreabout the process. They helped my wife and i find a renter for our house and they took care of everything, interviews, background checks, everything! and then sent a very comprehensive list of all the information and walked us through the process of what to look for and gave us very helpful tips along the way. I would definitely recommend them for you and we plan on using them again very soon :).

As first time home buyers we were very nervous about the whole process. But from our first meeting…read morewith Jen we knew we were in great hands. All of the knowledge and advice Jen and Sunny have given us throughout our home search was priceless and we're grateful to be clients of theirs. They both took such great care of us -- working with us every day until our questions and concerns were answered. All of their connections in the area paid off in a huge way! There wasn't one house we went to where they didn't know the realtor. They were always on time and responded quickly. After going into escrow we really found out how having a good realtor means all the difference! From negotiating to setting up inspections they were always professional, kind and had our backs. We would 100% recommend them and if/when we sell or look for another property we know exactly who we'll be working with. Thanks Jen and Sunny!

Good Experience overall. I had them lease out my 2000 square-foot condo and they found me a tenant…read morewhich I'm still very happy with. The process was explained thoroughly and I could not have asked for more. Frank was the main guy I dealt with. He was professional and he got me what I hired them for. It took about 40 days for the process to finalize. Not bad. I would use The leasing specialist again for a vacancy.

I am currently renting a property managed by The Leasing Specialists. I contacted Frank after…read moreseeing an ad for a property for rent. I was able to schedule a showing within a couple days after contact and fell in love with the place and location. I applied, got approved and signed a lease. Everything was done online and very fast and EASY! Fast forward 1 month when it was time to move in; Frank assisted with the move-in process. Within the first week of move in, I ran into some issues during my staying. I discovered that the dryer and dishwasher weren't working properly. I called Frank and someone was out here a couple of days later to make the repairs. He was SUPER helpful! He was able to contact the property owners and get the approvals needed to make the necessary repairs. He also provided me with updates every step of the way. Frank went above and beyond to make sure that all the problems I encountered were resolved. Well done!

As a first-time home buyer, Sheryl helped guide me effortlessly through the home buying process…read more Every step of the way I was taken care of. Sheryl is professional, trustworthy and highly knowledgeable in her field. She is very much on top of things!! She handled everything with a friendly professional manner and because of this she has become a good friend.

Sheryl is the absolute best. She found us our dream home and got it for us at an absolute amazing…read moreprice. We are going to do great on this property. She walked us though every aspect of the purchase and put us in touch with excellent referrals from inspectors to the home loan agent. The quality of the transaction from this Agents experience shines though. Do yourself a favor and use Sheryl Thornton for your next home transaction.

Marissa is a knowledgeable Realtor who provides excellent service. Because she has invested bought…read moreand sold homes herself she understands what the customer process involves. She is a professional, answers her phone and return calls promptly. With the local area expertise I trust Marissa with assessing home values and days on market. She also provides professional photography to market our home. This attracts many buyers and showing traffic. I highly recommend working with Marissa who answers her phone and provide up-to-date market trends. The do's and don't in selling or buying a home is important information to have from Marissa.

Marissa was an exceptional realtor and helped us find the perfect place in a very short amount of…read moretime. We had just begun the process of looking for a new rental, a single family house with a yard that was larger than our 2-bedroom condo. We found a few places on our own but were also matched with Marissa through Realtor.com. We viewed one house that had high expectations to even view the property and Marissa helped us get all of our documents in order. That house was not exactly what we were looking for so Marissa sent additional properties to us that fit our criteria (location, size, amenities, price, etc.). In the first list, we found the perfect place. We also viewed a few other houses just to be sure, but had our heart set on one. This perfect place had 200 inquiries so we were a little worried that our application not be accepted. Marissa helped us submit our application the very next day after the open showing and we were selected out of 12 other applications that were submitted in the two-day span. She also helped us with signing all the documents for rental (going as far as sending us digital copies for us to sign when we were on a family trip to the Grand Canyon) and even helped with the final walkthrough, identifying scuff marks and unfinished items so we would not be charged upon move-out. You can't go wrong with selecting Marissa as your realtor, she really goes the extra mile and works hard to help you get the perfect place.

Marije was and continues to be the best real estate agent in Los Angeles. We recently purchased…read moreour townhome in Tarzana and Marije was everything we could have asked for in an agent and more! We put in our offer and closed escrow in 20 something days. Throughout those days Marije stayed in constant contact with us, the seller's agent, the escrow company, lender, and our new HOA. She is a sweet person but don't let that fool you... she is a tough negotiator and will fight for her clients! She was able to get us thousands in credits off closing costs and even hooked us a up with a home warranty company. There is nothing Marije can't do in real estate and you will not be disappointed when you select her as your agent.

Marije is professional, responsive, kind and extremely knowledgeable on her market. I have full…read moreconfidence that she is one of the best in the business and truly cares for her clients.

If I could give Victory twenty stars, I would. As a landlord, I've hired her multiple times for…read morevarious properties, because she's simply the best and I know she'll deliver. Most recently, I brought her a vacant property during the peak covid shutdown, asking her to do her best but telling her I totally understood if it was hard to find someone given the conditions. The result? She found me multiple highly qualified offers after two weeks -- literally two months before the property even became vacant. I had my pick of tenants, and ended up finding someone, with her help, who was a perfect fit. She'll make the process easy for you, she'll guide you every step of the way, and she'll get you fantastic tenants faster than anyone else. She's absolutely worth it, and I'd follow her to any brokerage she chooses to work at.

It took trying to work with another agent first to truly appreciate how good Lindsay was. Her…read morepartner Sara and Lindsay were like a well oiled machine, systematic in their approach with clear and consistent daily showings at set times, providing me with updates of their showings and feedbacks they got from potential renters.  Lindsay came up with various strategies trying to find very specific tenants I was looking for and was very patient with me.  She did very thorough background checks, talking to last two previous landlords and personal references for each candidate then produced excellent concise summaries to make it very easy to understand along with detailed reports. She is a true professional and worth every penny!

Tricia is extremely aware of all necessary Aspects of the…read morepurchasing and rental transaction. She has helped us with renting and purchasing property. Tricia is very aware of the market and highly attentive to our family needs, wants, and budget as well. She's super organized, very liable, and very determined to help us with our transaction from Townhouse to house.

We honestly couldn't have asked for a better agent than Tricia. She was super patient with us while…read morewe tried to figure out what we actually wanted in our first home. No matter how many questions we had or how many places we wanted to see, she always worked around our schedule and took us on these really detailed tours. What we loved most is how honest she was--if we liked a place, she'd tell us straight up what didn't work or what might be a challenge, which really helped us make the right decision. When it came time to put in our first offer, Tricia made us feel confident and supported the whole way through. She was always easy to reach, super resourceful, and genuinely felt like our guide through the whole process. We're so happy with our new place, and we have Tricia to thank for it!