Their indoor center isn't open anymore but they still do the rental side. Great selection with great pricing. Our inflatable arrived early, super clean and they picked it up the next day. Staff was super nice too. Pricing was great too compared to other companies. read more

Having been to bouncy places across the country now, this one is a little above average. I'll give a quick review about the last time I was there and of course your experience may vary. Noon Year's Eve - an event in which at noon they dropped balloons. Place started out not particularly busy but as noon drew nearer it became a sardine situation. Mostly this was not their fault, I think there was space just the parents and kids managed to really incorrectly utilize the side areas. My one year old had to pay to get in which annoyed me, there was no space that was safe for her to play in for most of the time I was there. Near the end I just climbed in a bouncy house and provided a body shield for her when the screaming hordes of sugar fueled 5 years olds inevitably shot through. Potential solution if they're going to charge for 1 year olds - small baby fight pit. Shoe and coat cubes were located in the hallway of the only entrance - this meant there were always people trying to put their shoes on in the entrance most of us had come in. Not a huge deal as they had fire exits elsewhere, but tripping hazard as kids like to put their shoes on where their shoes were. Perhaps move it around the corner. No big. Multi-hop bouncy mushroom blowup - they had two people working to help the kids hop across the three things (mushrooms?) - good. The guy who was helping at first hop would not touch the little girls in any fashion whatsoever - my assumption an attempt to protect himself from a molestation accusation by any parents. What this meant was little girls were not getting help on the first hop, boys were. If girls made it to the second hop there was a woman helping them to the third and on. This sort of sucked for my 3yo girl who could not get any help on that first jump. Really not sure what the solution is going to be here except if they're worried about a male assistant being accused of touching a kid while helping them up, perhaps just invest a couple hundred bucks in an IP cam so they can show there was no intent. After the balloon drop we were informed there was a party coming up and that the place was closing down for it but that people could come back later if they wanted. Having had enough bouncing at this point this was not an issue for us, however had I showed up closer to noon I think this might have been. I saw no signage that the place was closing at one. May have been my bad. Solution is a big ol' sign. Overall it's been an OK time - not charging for one year olds and making sure whatever your child's sex they get help on a hop challenge would go a long way. read more

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Only bounce play place in Hendersonville and they charge for it. Great place to play however please do not advertise that one year olds are free with laying sibling and still charge for them. I was disappointed that the staff made a direct insulting comment right in front of me. Definitely makes me not feel like a welcomed customer. UPDATE: It's unfortunate that it took the owner 17 days to respond to a poor review. Furthermore quite ridiculous that you updated your site to reflect your comment regarding "under one". It's quite obvious that the owner was quite defensive and less apologetic in her message to me. Saying all this use your judgment going here. The last thing a tired/stressed momma wants to do is to take her kids to a place to have fun (for everyone) and to be treated poorly by the employees and a poor response from an owner. read more

Visit the place often. Sometime I have to ask them to turn the music down but that's about the only down to this place. Oh and I don't like that you can't bring your own food in. They don't have much healthy there. Worth the visit. read more

would have been 5 stars. employees must wear rubber gloves to serve cake. please! owners: this is on you to make happen every time.

This complaint has nothing to do with the quality of the bounce equipment. Just the quality of the service. We came with my 2 boys (5 and 6) and paid the normal 20$ for 2 kids. As soon as we got there, and i mean within 10 minutes, my oldest got sick. I had time to set my jacket down, go to the restroom and return, and we have to leave. I asked if we could possibly get a raincheck or a refund and we were told no. I felt this was a little shady, we were there less than 10 minutes. My kids played on 1 thing. I understand if a company has a no refund policy, but I personally feel like this was heartless and shady. Congrats you made 20$ off of us for 10 minutes. But now you lost the numerous visits we would have given you. We had been many times in the past. Now Jump Street will get our time and money. Bad business practice imo. read more

Definitely will not be having any more birthday parties at this establishment. Over priced for what you get. $250 for 1.25 hours in the actual jump/inflatable room. Then after your time is up they come in and essentially force you out and tell you that you can not come back to the room because they are moving you to the party room. Then you get to spend the next 45 minutes in a "Party" room wich is really just a room with bench table seating. The food/pizza that comes with the package was not very good, digiorno pizza would have tasted a lot better. Needless to say we did not spend the entire 45 minutes in the party room and left shortly after some of the kids had ate a little bit. Lets also not forget you will be asked if you would like to leave a tip for your "party assistant" who did a whole lot of nothing really. In the end Hoppity Hop Inflatables fails to deliver an over the top experience for your kids birthday parties. read more