Great service, staff is always happy to see us. Food is delicious and even crub side is going great. Safety is priority.

For a chain restaurant I love this place. The food isnt great but not bad. However with a toddler you will not get a more welcoming restaurant and staff. We have been a handful of times and we have had the BEST service each time. After serving 7 years myself I am continually impressed. Dining with a two year old is tough enough, so happy there is a place we can all get out and enjoy dinner together. read more

I love this place, honestly, good happy hour, good beer, but, the food ehhhh....I've tried many things that are on the menu including specials, none of them are worth talking about I hope they come up with some type of signature food, cause they are all over the place with their food read more

My son's 18U baseball team was playing a tournament at Ravensdale Park and we descended on Hop Jacks to fuel up between games (15 boys and their parents). The staff happily rearranged tables so that all the boys could sit together while the parents took a couple of six top tables in the bar. The staff was had no issue with separating the checks by player number to provide to each boy's parents - an additional burden that they accomplished without hesitation and with reasonable speed. Our table had every thing from edamame to bacon wrapped jalapenos. I had the jalapeno burger (minus cheese and bun per my request happily accommodated) and my wife had the avocado chicken salad. Everyone enjoyed their meals. One complaint from the ladies? Tables should have "purse hooks".:-) read more

More than met expectations! Host and server were very friendly and helpful. Food was excellent with minimal wait time. Dessert of Lindsey's donuts was Devine!! Definitely a must visit and will plan on going back. read more

Had the pull pork burger. Burgers are small and pull pork was just ok. Nothing jumped out in flavor same with the coleslaw. I ordered tater tots and got fries. For the price and flavor nothing special about this place. Wife had french onion soup and dam can you say "SALTY"! Fries were ok. read more

I really wasn't impressed with this place. Food and service was average. Great place to watch sports on the TVs. It does get crowded on weekends though. read more

My waitress was very nice. We ordered western burger with side dish fruit and jalapeno burger with French fries. So good. I would come back. read more

Been here about 5 times and it depends what you order on whether it's going to be good. I'd really like for this place to be successful but the food is bordering on mediocre for me. Prime rib dip. -- prime rib was stringy and full of fat. The bun was bland and they give no melted cheese so it missed my expectations. For my benchmark, Finaughty's pub in Snoqualmie actually makes a great beef dip with crunchy fries. On this Hopjacks visit, the staff gave my friends mushroom burger to the other patrons at the bar and vice versa. Both parties had to flag them down to correct the mixup. The other party ordered their food before us and that explained why we were eating first, they gave us part of their food order. So some in both parties had to wait for the supplement portions. Flat iron steak salad with blue cheese crumbles. -- Again missed the mark, had oil/vinegar on the lettuce combined with the blue cheese crumbles which made the lettuce a bit soggy. It wasn't a great match as far as flavor goes. It came with stale pita slices. The steak, i specifically asked for done (no pink). It came out pink anyway and it didn't have much flavor or grilling to it, one piece had a unappetizing long grain of gristle in it. It's served in this awkward lopsided bowl and because they didn't cut up the 6" pieces to be edible pieces of steak it made it awkward to slice without rolling the salad bowl into your lap. The steak meat had a metallic smell that made me a bit queasy. I questioned the quality of it. I asked for blue cheese dressing which improved the flavor. This being my 3rd trip, noticing a trend where you have to doctor up the food to make it pop or to be acceptable. chicken tacos -- bland flat grill chicken (no seasoning), wrapped in a cold tortilla. Wasn't inspired by this feature item. I was basically eating a glorified chicken wrap. Chicken club wrap -- I actually like this one that I've had it twice. I chose the homemade chips. the chips are a bit bland and could use some sea salt - perhaps some garlic or parmesan when they come hot off the oil. bbq chicken quesadilla -- glanced at and commented on my other guest's selection, so I didn't personally sample it. What I did notice is that the outside is drenched with sour cream and bbq sauce which didnt make it such a finger friendly food. We surmised that it would have been better to lay off the sauce (haha), since the inside of the tortilla was already swimming in both sauces. read more

I used to live in auburn and we had a Hop Jacks there and absolutely LOVED it there. The staff was friendly and their food/drinks were so good. So I was excited that there was one 15mins from where I live now. After trying this place a few times, it is definitely a different atmosphere than Auburn's. The staff here aren't as happy or friendly. And their lemonades here aren't as good as Auburn's which was such a disappointment! But the food is good as always. Came out in a timely manner. read more

Not that great of a Place, but in Maple Valley ,What do you expect ? The menu is boring , we waited cause I wanted the hype to die down ... Have no desire to go back ... Service was slow , food was heat and eat .. Very processed read more

Hop jacks is just your average spot Nothing to be excited about Except they did have a basket of tampons in the women's rest room for free that's a nice gesture for the ladies read more

Went here during happy hour (9-close). It took us about 10 mins to get seated due to the lack of faces as we entered the establishment. We were also the only ones waiting there, but the service got better once we got seated. We ordered their flat iron steak and onion rings from their happy hour menu. I thought these two items were really tasty! The special sauce that came with the onion rings went really good with it. This was my first time at a Hop Jacks and other than the odd wait in the beginning, I'll be back to try other things on their menu. read more

I've come here multiple times (HH, Lunch & Dinner) and overall, the service is inconsistent. Today, it's a Sunday late lunch/early dinner time and the server didn't seem to care about anything else except being fast. My friend and I decided that we would have to come on a busier time to get better and more attentive service. There was no hostess at the front to greet when entering and/or thank when leaving. The food I ordered was a tomato basil grilled cheese with a side of a cup of clam chowder. The grilled cheese was average while the clam chowder looked good from the eye but was more on the bland side of things. Also, where was the clams? Minced to almost nothing. The prices are pretty decent though. I recommend coming during HH and/or choosing their burgers for better food with one of the drinks that is in the ice glass! read more

My boyfriend and I love coming to hop jacks. we have always had exceptional service, and last night, Kari was truly one of the best servers we've ever had! She was attentive, we never had an empty glass! The food here is always delicious!! We love the patio! Keep up the great work hop jacks! read more

What is it with the burbs and bland food? Does everything not in the city have to be Applebeesified? You won't find anything offensive on the menu here and you won't find anything great either. It's typical "American" type fare, something you'll find at your local Shennanigan's. Be sure to wear your 20 pieces of flare. read more

Good service and nice place to have lunch except I ordered cod and chips the cod was very greasy and the fries had so much salt on them I could not eat them I did not have anything except water and my lunch cost me $16.24 that is crazy and not good enough to eat I was disapointed read more

Service was acceptable, but we ordered an appetizer and then got the wrong thing. My dining partner and I weren't thrilled with the food. He got a cobb salad and I got a clam chowder. The cobb salad was good, nothing spectacular, but the clam chowder was pretty lame. It didn't have much flavor, had way too many potatoes and had either ham or bacon in it. The problem with the ham or bacon (I couldn't tell) is that it wasn't much meat, but fat chunks. I had to fish them out of my soup. read more

Well being a lifelong Maple Valley resident. I had to give this place a second shot well the service was great, but the food is subpar I had the pattie melt with the tater tots, tater tots were over cooked in old oil and the sandwich was as dry as could be no flavor, I also had a cup of overpriced chicken noodle soup. Soup was the best part of dinner I can say It had enough salt in it for a week's worth of sodium.. I will not be going back to this establishment the price for cup of soup being 4.75 is outrageous. And had better pattie melt at a bowling alley for 1/2 the cost... read more

Gimmicky and not very good. I really looked forward to this place, and I tried to like it and gave it several second chance return visits, but for me it just falls down in all areas. The restaurant tables line the walls and the bar area is open and dominates most of the floor space. It feels likes a bar with some restaurant seating, rather than a restaurant with a bar. The bar element is prominent, as the restaurant heavily promotes its micro-brews, fruit-infused vodkas, silly little "icy cups," etc. Their listed cocktails are all juvenile and unappealing. The menu descriptions are loaded with hyperbole ("the BEST fish tacos you will EVER eat"..."made with REAL pineapple"...), and further gimmicks like the house made potato chips that turn out to be really ordinary. The food disappoints. Said tacos are formless and bland, the flat iron steak (that appears all over the menu under different guises) is bland and under-seasoned, and the burgers are mediocre. You'll get better quality everything, and pay a little less, by driving a couple miles to Red Robin. Worse then meh. read more

I will never step foot in the Lakeland hills location again. For personal reasons. However the staff and service in the maple valley location regained a customer. The staff is awesome. The cooks are great. So a second chance payed off. Still wont go back to Lakeland hill due to one staff member and their attitude towards customers read more

The food is usually good and the staff is friendly. However, I quit going there after my last experience. I have been over charged twice on the number of drinks I ordered. read more

First time here since name change. Myself and friend got the Alaskan cod fish and chips. Still do good. Light and crispy batter. The fries I think are better then before. They would have gotten 4 stars from me but the service was slow. We must have waited at least 20 minutes before our entrees came. The staff were friendly. I am sure I will be back. read more

If you like getting your meals comp'ed for extremely poor service then this is the place for you! I've been to the Maple Valley location twice. The first time it took 1/2 hr to get drinks and another hour to get food. We heard from the manager how sorry they were at least twenty times. They ran out of glasses, got slammed earlier so the kitchen was backed up, didn't expect so many patrons (the place was dead), were short-staffed and on and on. So they comp'ed half of our meals. I can understand having an off day. It happens. So I thought we'd try it again on Father's Day. It felt like Groundhog's Day. Same experience, same excuses but this time they comp'ed ALL of our meals. The place was not "busy" and I saw the managers comp several meals while we were there. They ran out of glasses so none of us even got water for 1/2 hour. Coffee took an additional half hour. Food? One hour later! They were SO SORRY! Lack of staff, didn't expect to be slammed (What? They weren't even full!), the kitchen was backed up, short-staffed, our waitress was more interested in chatting it up away from the customers and 20 other excuses. BUT they were really, really sorry. I'm beginning to believe that Hop Jacks is a sorry place to visit. Just go there and they'll seat you with "Thanks for coming to Hop Jacks. Were so sorry." The food is marginal. Not at all what I had hoped for, both times. How hard is it to make a breakfast? Apparently they had someone squeezing chickens to get more eggs and flying to Florida for more orange juice. I have to say though, the young guy that seated us was the only one who actually worked. It appeared that he was trying desperately to pick up the slack for everyone else. I just wonder how they can stay in business when they comp every other meal. Needless to say, I won't return. I'd rather pay a premium price for outstanding service. Heck, I'd even pay a premium price for OK service as long as I could get food and drinks in a reasonable time. If you're a local who knows the wait-staff you'll probably get great service at the bar, based on the other reviews and inside info. Yes I know a few people. read more

First time there yesterday. The service was awesome! Our server, Cara, was very nice & friendly & gave us time to browse the menu. We ordered the Morning burger, the Jalapeño burger & their trial Buffalo Bacon Mac & Cheese. Everything was so delicious! The mac & cheese came with warm & soft pita breads. Sooo yummy! I added a fried egg to my Jalapeño burger which made the burger even better! I'm not a chip person, but I did get the side just to try it. It came with a tasty garlic ranch dip! I think next time I'll get the tatter tots instead like my husband had as his side. We would come back & bring a group of friends with us! read more

They have solid burgers for the money I especially like the creamy garlic dip that comes with the kettle chips. What really shines here is the service the people genuinely enjoy working there and they frequently serve hundreds of freshly cooked dinners to seniors and local homeless people here in Issaquah. I'm not out in North Bend often but I feel great about supporting them when I am. read more

I love their burgers I always get them lettuce wrapped and they are amazing!!!! Great place for kids they have a fast and friendly staff. I did go there once for a dinner rush and it wasn't as good. But this place beats red robin hands down!!!!! read more

Went there on Friday. Had the French dip. Little overpriced. Average taste. That was my first time eating there . Wasn't impressed. Clean place . Friendly staff. Have to go back and try something else. read more

Food is what you'd expect from a bar. Nothing fancy, but not bad. Decor/ambiance leaves something to be desired. Service was good and fast. Family friendly with large menu and good drink selection. It's just sort of the same boring thing as the rest of Maple Valley, though. read more

Stopped in for a beer and a snack. Prompt service, clean area, hot food and tasty local beer. In my opinion, craft beer should not be that cold. Service was nice and concise. read more

After hearing the buzz, a friend and I went for dinner last night. The service was great but the food disappointing and the prices were high. I had a bbq chicken salad and the avocado was so green it was crunchy and the chicken was just a piece of breast with bbq sauce drizzled on it. I would not go back for dinner, but heard the happpy hour menu and prices were great and they honor that in the dining room as well. As far as a regular meal, I would go somewhere else. read more

We meet some family members at H/J.. I was impressed that there may be another place to have a good meal. I had the "Monster French Dip" Regular size ciabatta bread, nothing special here. The meat was cold and the bread was mediocre. Oh wow you can mess up a French Dip.. I may go back because my other half liked the chicken noodle soup. That's not a bad thing! I would probably try a burger as the one my bro in law had looked pretty good. If I do I will update my post. read more

So sad, I have had good food here, but not today. The onions in my French Onion soup were crunchy and the broth wasn't as hot as it should have been. The mixed greens in my mixed green salad was iceberg and romaine. read more

Good food! However.... Don't ever order a double on your drinks!! Hop jacks charges you for 2 drinks!! So Moscow Mule is 8.50 plus bucks order a double, meaning double vodka it's another 8 plus bucks so 17 plus bucks for one drink?? 34 bucks for 2 drinks??? Never again! read more

We were both Disappointed on our first visit, but we typically give businesses two opportunities before we walk away.

Good, friendly service. Average priced ( for MV area ) drinks and bar-food. Clean overall. Nothing remarkable or unique that sets it apart from the rest however. read more

Great place for a good cocktail! I enjoyed the Mac 'n Cheese and the French Dip. We have tried the breakfast which was good, nothing outstanding. Pricey to bring the little kids considering they don't eat much. Better spot to go with friends and hang out. Usually very busy on the weekends, long wait times considering it's a pretty small location when the patio seating is closed. read more

Good fries nice seating. Lemonade and the kids macaroni aren't that good though. I always get the fries on the side because it's the only thing I end up eating. read more

Happy Hour is consistently good and the staff is very friendly. Good food for great prices. Gummy bear drink comes in a glass made of ice! Burger is pretty good for the area. Homemade donuts are just delicious!!! read more

Good food. First time, very slow service, second time, didn't sit in the bar and the service was much better. However, it's pricey! Patty Melt, grilled cheese (fancy) sandwich, mango lemonade, and one 22oz HopJacks IPA, total bill $36.27. read more