I would like to thank Wayne and his team for taking care of our Commander side by side and making…read moreit run better than ever. Excellent service and dealership!

A friend recommended that I take my Spyder to Malone for tires and an alignment. Malone is about…read moretwo hours away from home, so this seemed like a stretch. I got an estimate locally. I called Roberts and get an estimate for about 1/2 as much. I got to say the trip was worth the time and mileage. They had the bike for about an hour and a half. The ride home was like riding a new machine. It was like when you get new ball joints in your car, you didn't realize how loose it was until you get it fixed and the car handles like a new one. Like that, the Spyder ride home was excellent. It was well worth the two hour ride each way. And I saved money, always a good thing, well usually a good thing. When I got home I told my wife, the folks over there seemed to care about my bike and seemed to really know what they were talking about. They also seemed to only want to only do what is needed and not "upsell" services. When I need my Spyder worked on again, Roberts will hear from me.

Great service and very helpful. Let me know about future possible problems but push for immediate…read morerepairs.

Very good shop very accommodating and very honest price for repairs were very fair. Explained…read moreeverything to me showed me the old parts couldn't ask for anything more

We broke down on HWY 26. We were referred to Dykes Garage by our nephew. Got towed there. He said…read morethey were the best and they are! Had us fixed up in about an hour. If I could give them more than 5 stars I would. Highly recommend them! Thank you. You guys are the best!

We have a college student going to Clarkson. He has a vehicle he uses occasionally as some college…read morestudent students do. He got a ticket for not having a valid inspection. Being a 20-year-old kid, he called home and was OK. What do I do and we told him to get the car inspected. He ended up bringing it to Scott's, and they did him right for sure. The vehicle needed a small repair which they took care of and gave him the inspection sticker. Many auto places would have took the opportunity to club somebody, but he was treated very fairly and we could not be more happy with the service! I would recommend them if you have a kid going to school in the area.

I was way overcharged for a brake job there. This was where I bought the car, so I expected a bit…read moreof customer loyalty. Unfortunately, I had a bunch of tacked-on fees, including about $150 for "test drive". Ridiculous. Rather than build a relationship with me, they blew it. Never again.

Good service. I came in not sure what was wrong and they handled it without charging me a thing…read morebecause they kept themselves hon that they didn't do anything and the light went off.

Had a flat tire while visiting in the area. BOB had my tire fixed and me back on the road in no…read moretime at all, at a reasonable price, and with a pleasant and friendly attitude. Thank you so much. Highly recommend this business.

I took my Mercedes Benz convertible to Bill's after being told by several other shops that my…read moreproblem with my convertible top could not be fixed and to take it to the Benz dealer in Syracuse. Bill and his knowledgeable and talented staff were able to fix it without an issue! I highly recommend you bring all your vehicle needs to Bill's for service!

First time there and didn't know what to expect. Had a trailer brake controller installed. They…read moretook longer than expected but were sociable and polite which is always a huge plus for me. They were fair with the price and I would recommend them to anyone. They mentioned they are looking for a quality mechanic so if you know someone looking.

Justin and his crew took care of me. Passing through the area i discovered my tire blew. After…read morecalling every tire place in the area, I called Potsdam Tire where Justin, manager who said just come in gene and we'll get ya sorted out. Do yourself a favor and give Justin a raise! I can't thank him enough! Thanks Justin. Gene Bowen

One star is about 5 stars too many for this place…read more I should have listened to my instincts when I first arrived here. The guy at the counter (store manager Mike Kearing) printed off my work order and told me to take it out into the shop (watch my step) and give it to the shop manager. Normally shops do not allow customers into the service area. Apparently the guy at the counter is too lazy to bring the work order into the shop. So I bring out the work order. The guy out there says "white letters in or out". I said out. He said "your husband must clean your tires". Really? Should that be any concern of his who cleans my tires? Over $87 to change 2 tires when the site I bought the tires from quotes $58 for them to do the job. The store manager (or owner, not sure which-the guy at the counter) claimed it took well over an hour to change tires that size (315/75R16), claimed they were a real pain (how would he know when he can't even get out of his chair to deliver a work order). Funny thing, just one week ago I had 2 rear tires plus my spare(so 3 tires) of the same size changed at Laplante tire in massena and it didn't even take 1/2 hour. Store manager couldn't find my keys when I left.....he had one of the young mechanics take me into the shop to find my keys". The 2 young mechanics (one of them was kind enough to tell me his positive experience with tires just like I bought) looked in the shop-no keys. They went back out and found my keys right on the store manager's desk right by his keyboard where he was sitting and couldn't find them. This place is a sad joke. So I was mad enough about just getting totally ripped off by this skeevy place, but it gets better. On the way home, my truck seemed to pop out of gear (it's an automatic) and every gear including reverse now acts like neutral. I had to get towed the rest of the way. My truck has never had transmission problems so it is quite the coincidence this happened before I even made it home from this sketchy garage. I'm assuming they knocked a wire or sensor loose, but who knows. So I have a truck sitting in my yard with new tires but now it won't go anywhere. I also have a much larger credit card charge than I should have had. STEER CLEAR OF POTSDAM TIRE! This place is creepy and a complete rip off. Update-I noticed yesterday this place also trashed one of my tires that would have been a perfectly good spare. What kind of "tire shop" can't break down a tire without trashing the bead? This place should be out of business.