Justin and his crew took care of me. Passing through the area i discovered my tire blew. After…read morecalling every tire place in the area, I called Potsdam Tire where Justin, manager who said just come in gene and we'll get ya sorted out. Do yourself a favor and give Justin a raise! I can't thank him enough! Thanks Justin. Gene Bowen

One star is about 5 stars too many for this place…read more I should have listened to my instincts when I first arrived here. The guy at the counter (store manager Mike Kearing) printed off my work order and told me to take it out into the shop (watch my step) and give it to the shop manager. Normally shops do not allow customers into the service area. Apparently the guy at the counter is too lazy to bring the work order into the shop. So I bring out the work order. The guy out there says "white letters in or out". I said out. He said "your husband must clean your tires". Really? Should that be any concern of his who cleans my tires? Over $87 to change 2 tires when the site I bought the tires from quotes $58 for them to do the job. The store manager (or owner, not sure which-the guy at the counter) claimed it took well over an hour to change tires that size (315/75R16), claimed they were a real pain (how would he know when he can't even get out of his chair to deliver a work order). Funny thing, just one week ago I had 2 rear tires plus my spare(so 3 tires) of the same size changed at Laplante tire in massena and it didn't even take 1/2 hour. Store manager couldn't find my keys when I left.....he had one of the young mechanics take me into the shop to find my keys". The 2 young mechanics (one of them was kind enough to tell me his positive experience with tires just like I bought) looked in the shop-no keys. They went back out and found my keys right on the store manager's desk right by his keyboard where he was sitting and couldn't find them. This place is a sad joke. So I was mad enough about just getting totally ripped off by this skeevy place, but it gets better. On the way home, my truck seemed to pop out of gear (it's an automatic) and every gear including reverse now acts like neutral. I had to get towed the rest of the way. My truck has never had transmission problems so it is quite the coincidence this happened before I even made it home from this sketchy garage. I'm assuming they knocked a wire or sensor loose, but who knows. So I have a truck sitting in my yard with new tires but now it won't go anywhere. I also have a much larger credit card charge than I should have had. STEER CLEAR OF POTSDAM TIRE! This place is creepy and a complete rip off. Update-I noticed yesterday this place also trashed one of my tires that would have been a perfectly good spare. What kind of "tire shop" can't break down a tire without trashing the bead? This place should be out of business.

The mechanic was honest, upfront, got the job done quick and at a good cost. Very happy with the…read moreservice!

Well regarded auto repair shop in business more than 60 years in Lake Placid. Family run and owned…read more They own their own tow truck. Very grateful to Jay and all of of Central Garage for coming out in the rain on Father's Day weekend when the Horse Show was also in town to tow my Subaru. They went to a lot of trouble getting the right replacement part and performed an expert repair at a fair price. Thank you so much. Highly recommend.

on Main St to start a vehicle & the customer gets upset that they didn't show up w/a flatbed or tow…read moretruck only a van.It's much easier to respond in the van than it is a flatbed or tow truck & if the vehicle has to be brought to the garage they can push it w/the van down to the garage to work on it, that's much easier than trying to pull a flatbed or tow truck into a full hotel parking lot, once that bed gets extended it doesn't move & a lot of places they don't have the room to back up to the car & pull it up on the flatbed or the tow truck. So,please don't panic if you see just their van show up! They also deliver cutomer's cars back to their houses at night after they work til 9pm in the shop. They work from 8am to 9pm M-F & pump gas til at least 11pm or 12am & they work on cars on Sat from 8am til Noon & then Jay's back the next morning at 7am,he doesn't even get 6hrs of sleep a night. On Sat after they work on cars they take the afternoon & a lot of times the night to clean the shop.The floors have to be swept,then cleaned down with a hose & in the Winter months the drains get clogged w/all the sand & they have to clean them out & if it's below zero they might still be starting cars & then Sun they are open for gas, tire repairs,jumpstarts, possibly fixing a visitor's car or God forbid they end up going to a car accident which can happen easily on our roads & both Jerry & Jay are members of the volunteer Fire Dept & get called out to a car accident w/them or by the State Police or by AAA. Jay & Jerry do their best to hire help,only a lot of people don't wanna work anymore or can't stand the hours they are wanted to work or they expect the weekend off, people don't realize how hard Jerry has worked the past 65yrs & how hard Jay has worked the past almost 40yrs.Jerry started this business on his own nobody handed it to him & Jay & Missi both worked at the garage since they were 10yrs old & Missi had several surgeries from her lawnmower accident at age 5 & was seriously hurt then & then she & Jay were in a terrible car accident in the tow truck & they were both hurt pretty bad.Missi stayed as long as she could,only after 2 more injuries one to her back & one to her good ankle she's no longer able to work, she ended up w/some herniated discs after she broke her back in 4 places in that tow truck accident & then severed the tendons in her good ankle & was made to wait 8 months before the doctor would do an MRI & her ankle hurts her constantly after 8 months of walking in enormous pain & still has pain in that ankle, foot,her bad leg from the lawnmower accident & losing her left hand as well. She stops in on occaision to see how things are & she's still dealing w/the unexpected passing of her fiance Reggie Way I who could be seen helping Joel out on a car or going on a tow call for Jay after he worked the day at Harlows running heavy equipment, or taking a vehicle to Albany, P-burgh, SL or wherever Jay or Jerry needed him to go.She's still dealing w/his loss after 3 1/2yrs have gone by,they had talked the Sat of Thanksgiving weekend about finally getting married & she was ready to go to the Town Hall Monday morning to get their marriage license & get married in early December & have a big party over the Summer when most of the family could be there to celebrate.Sadly Reg passed away Sunday morning the day after she & Reg talked about finally getting married & she's still having a very hard time w/no one in her life.She spends most of her time at her apt & has neuropathy throughout her whole body after she was diagnosed last yr w/Type 2 diabetes on top of all the pain she lives w/on a daily basis.She has to use her cane to get around & needs her bad knee replaced again,only she's a little skittish w/no one to go to NYC w/her & then to help her when she gets home.So,say hey if u see her at the garage or at the store or any other stores in the area,she's lost a lot of weight u might not recognize her...Back to Central stop in & say hey to Jerry & Jay anytime & give Judi a call at the house, she & Harley are there hanging out during the day till Jerry gets home at night.She would enjoy the company.Know that Jay is doing his best being pulled in a 100 different directions during each day & Jerry is busy selling cars & taking care of the business,he's there most days after 12pm & there til 6 or 7pm & back around 10pm to close up so Jay can deliver cars to their customer's homes & get home to get some much needed rest!!!Thank u both Jay & Jerry for all ur hard work,u are both very much appreciated & loved!!!! Codi & Tobi Strack

We broke down on HWY 26. We were referred to Dykes Garage by our nephew. Got towed there. He said…read morethey were the best and they are! Had us fixed up in about an hour. If I could give them more than 5 stars I would. Highly recommend them! Thank you. You guys are the best!

I've been going to Mike's for years now good service excellent prices. Very friendly place. I would…read morerecommend to everyone.

The customer service is great here and the prices are very reasonable. They are also one of the…read morefew places that sell used tires.

Counters Garage is a great, trustworthy family-run shop and they helped me in a time of need. I am…read morea Manhattan guy, upstate visiting the Tupper Lake area on-vacation for the week with family...... driving a vintage V-12 Jaguar (of all things.) Smoke billowing from under the hood and heat sensors spiking. YIKES!! Marc Counter (Owner) took me as a drive-in, (and trust me, vintage Jags arent their usual car.) He was friendly, professional and just a regular local guy, who wants to get you back on the road. (He even invited me to have some chicken wings! lol) He was highly recommended by a few locals, and within a few hours, he had the parts delivered on-site and a decent price, he replaced some radiator tubes, flushed/replaced all the coolant and I was on my way again. Hopefully wont need them again.... but if i do.. i know where im going.

Erik isn't just another mechanic with a shop. He's a craftsman in his field. I've had work done…read moreelsewhere in the past, and it seems many folks just cobble your car back together, and hope for the best. He takes the time to do it right. It's hard to find work this good at such a good rate. He's a better value than most places I've seen. I always go to him first.

Erik, is a good person. He is someone that can be trusted to do the job correctly and charge his…read morecustomers with integrity. He's also proven himself to be creative and innovative when faced with unusual and challenging circumstances. Thanks Erik for everything!!

I took my Mercedes Benz convertible to Bill's after being told by several other shops that my…read moreproblem with my convertible top could not be fixed and to take it to the Benz dealer in Syracuse. Bill and his knowledgeable and talented staff were able to fix it without an issue! I highly recommend you bring all your vehicle needs to Bill's for service!

First time there and didn't know what to expect. Had a trailer brake controller installed. They…read moretook longer than expected but were sociable and polite which is always a huge plus for me. They were fair with the price and I would recommend them to anyone. They mentioned they are looking for a quality mechanic so if you know someone looking.