Outstanding service !! Dr. Stein was AWESOME . He explained my eye condition. I was very pleased…read morewith his persona. Angelica works in the optical department. She was extremely professional and knowledgeable. She provided me information on picking out frames and the importance of making sure the prescription and the measurement fit the frame. This was my first visit and I am extremely THANKFUL. Crystal F.

Horrible experience! New patient here just trying to schedule an appointment! Attempted online and…read morefirst available showed January 2027. Attempted to call and waited almost 30 minutes before an agent took my call. Agent was not polite at all! As a new patient, I called another local business who took my call on the third ring, no waiting, no rude agent! The other business was amazing - helpful, polite, explained the process, everything! Completely opposite from what I experienced with Horizon Eye Care! I then attempted to cancel my appointment online via their chat option - which is recommended during your phone wait time. After starting the chat requesting to cancel appointment, after 15 mins the chat said 'No agents available' and just ended the chat without warning! I then had to call back and wait another 25 mins before reaching an agent to cancel my appointment. When I requested an email confirmation of the cancellation (because their website says $50 for no-show appointments that are not cancelled in advance) I was transferred for another 10 min wait to reach a voicemail! SO FRUSTRATING! I would highly NOT recommend this company if your new and looking for an optometrist!

On July 17, 2026, I visited the Huntersville location for my eye care needs and saw Dr. Sumit…read moreGupta. Dr. Gupta was fantastic; he was kind, gentle, and extremely professional during my visit. His staff made my visit truly memorable. Katrina, the first staff member to assist me, was outstanding. She ensured that I was comfortable and explained each step of the process clearly, making sure I understood everything along the way. Her bright spirit, along with her calming voice, helped me relax and even laugh a bit from start to finish. I truly appreciated her. Michelle, the second staff member I encountered, took care of organizing my chart and preparing it for Dr. Gupta. She was kind, friendly, and a true gem. It was hot outside, and she thoughtfully offered me a cold bottle of water to drink. I truly appreciated her thoughtfulness. In short, Dr. Gupta and his staff were pretty phenomenal, and I will see them for my next visit. Kind regards, Mel. Miller

I had cataract surgery on June 9 and 22nd the first one…read more JUNE 9 is giving me problems, and despite several calls I'm being blown off and told wait til my appointment on July 29 its now July 8th never ever deal with this people.

I have bad eyeballs. Pretty, but bad, naughty eyeballs. I…read morecannot go to a normal optometrist, I need an M.D. to take care of these baby greens. Dr. Patel is pretty awesome. He works quick, but is complete in his exam. He found an astigmatism that other doctors have missed. My headaches have all disappeared! Script: one contact lens in my left eyeball. Boom! Not to mention, I always bring Emma. She isn't always the quietest baby, and he doesn't mind. He has twins just a year older than Emma. He is patient. I am his patient, and I am not so patient. Good equation for great care and speedy service. Dr. Patel is pretty awesome. I likey!!!!

Dr. Tushar Patel is, in a word, Awesome! , I am a ceramic artist and my vision was hindering my…read morework. I knew I had cataracts had done the research. Dr. Patel answered my questions and made recommendations. I went for surgery at Lake Norman hospital, the prep took longer than the surgery. I was rewarded about 3 days later with CLEAR vision. The recovery was minimal. It was so awesome an experience that my left eye is jealous, so I am going on Tuesday to get it done. Do your homework and go to the best: Dr. Tushar Patel.

This place is booked! My dog ate my glasses and I was told that I would have to wait approximately…read more6 to 8 weeks to get in and get seen. But then, thankfully, I was told that I could be put on a waiting list! I was seen the following week. The Staff are extremely friendly and helpful, and the doctor is very thorough during his examinations to make sure that you get the exact prescription you need. This is only my second pair of glasses so I was struggling to find frames that I liked, but Amy was there to guide me through the process. God bless Amy because I would've walked out with a pair of clown glasses for sure. Highly recommend!

This place stands out among other eye Dr's offices. I went in yesterday to set an appointment and…read morewas greeted right away with a very friendly employee named Kelly. She quickly found an appointment that works for my schedule that is not a month out like other places. I have gone here for several years and every time I go in, I'm seen right away and get a very thorough exam, but I get in and out very fast. I also looked around at glasses for a little while, and they had a great selection, and I was shocked at how reasonable they were. That is refreshing in today's pricing gouges that are seen everywhere else. Please give Dr Sugarman office a chance; you will not be disappointed!

Dr Monson and staff are very friendly. They are always very helpful and courteous. Very…read moreprofessional. They make you feel like part of the family. I just love how Erin and Sally always take care of me :). Dr Monson has always taken the time to answer any questions I might have. I would definitely recommend them to all my friends and family. Thanks Brenda Funderburk

The exam was fine and the selection of frames was good, but the "We're open til 5 but you can't…read morepick up glasses after 4:30" thing suggests that they either don't know or don't care that a lot of people in Mooresville commute home from uptown Charlotte, and 4:30 is not realistic most days. If I'm going to spend a grand on glasses, I'm going to spend it somewhere a little more customer focused going forward.

On July 17, 2026, I visited the Huntersville location for my eye care needs and saw Dr. Sumit…read moreGupta. Dr. Gupta was fantastic; he was kind, gentle, and extremely professional during my visit. His staff provided me with a truly memorable experience. Katrina, the first staff member to assist me, was outstanding. She ensured that I was comfortable and explained each step of the process clearly, making sure I understood everything along the way. Her bright spirit, along with her calming voice, helped me relax and even laugh a bit from start to finish. Michelle, the second staff member I encountered, took care of organizing my chart and preparing it for Dr. Gupta. She was kind, friendly, and a true gem. It was hot outside, and she thoughtfully offered me a cold bottle of water to drink. In short, Dr. Gupta and his staff were pretty phenomenal

The staff very professional, friendly and on time. All my questions were answered. I will…read morecontinue to use this service on a yearly and as needed. thank you

I have only had the best experience at Lake Norman Eye Care! Dr.Harris and her staff are…read moreprofessional and prompt! They helped when my husband was having an issue with his eye and they got him in quickly and figured out the problem! I would highly recommend them!

don't usually take the time to write reviews, but lately I feel like I've had a lot of poor…read morecustomer service with everyone wanting to give you less and expecting you to pay more. I have to say LNEC was a surprise breath of fresh air. I was having an issue with my eye and called another office and they couldn't get me in until next week but Dr. Harris got me in the same day. I didn't have to wait. She knew what it was right away but still listened. She got me what I needed and my eye was actually a lot better that evening. She even gave me some samples. I will definitely go back when my routine eye exam comes around.