I called yesterday and spoke to someone in regards to scheduling an appointment. I was told I would…read morereceive a call back on this morning once that completed the insurance authorization. I called back again this morning and the lady I spoke with was very rude and said we haven't completed it yet I asked when it would be completed since I was told I would receive a call back this morning and she replied "sometime today" and hung up. I called right back and told her to not even worry about it. I thought this would be an awesome place to go being as though they have 5 stars but I guess not I don't even want to be bothered with them!

Let me preface my review with a little background. I have been wearing eye glasses since I was 3…read moreyears old, and I am now 65. So this review comes after a lifetime of experience with eye professionals and opticians. I have never been so satisfied with an eye doctor, optician, or office. First, the professionalism, depth of care, and individual attention are unsurpassed. Dr. Foust spends a great deal of time making absolutely certain about the health of the eyes and about the corrective prescription. If you like learning more about your eyes, their care, and the science behind the procedures, this is where you want to be. I learned more about my eyes, about undiscovered issues, and about the eye care profession in one visit than I learned in all my previous visits combined. This past weekend I had a fall and started having some retinal issues with one eye. Once I checked out the symptoms and found I needed to have a doctor look at my eye, I called Dr. Foust's office, and they got me in extremely quickly. Dr. Foust conducted a thorough exam, explained my symptoms, gave me instructions for care, and helped me understand what to look for in case my symptoms worsened. Again, he also provided a wealth of background and scientific information to help me understand more deeply. It doesn't hurt that he is friendly, welcoming, and patient. The optician, Robert McBee, is just as amazing! I have a wide head, and searching for frames is always stressful and frustrating. Robert took one look at me, picked out 4 frames that were lovely and fit my head comfortably. That's how well he knows his stock and his clients. He also does all the jobs of an optical shop - no assistants that might make errors or sell you the wrong frame. He fit the frame and lenses to my prescription carefully before he ordered the glasses. His philosophy is that when you pick up your glasses, they should perfectly fit your face and eyes without adjustment - and they did! His knowledge of lens technology is amazing, and I left the appointment with a great deal of information. I will continue to use this business for the rest of my life!

My whole family comes here! Have had great experiences each time! Looking forward to our yearly eye…read moreexam.

Fast, efficient, friendly experience. Dr. Y is thorough and efficient. He explains the procedures…read morehe is performing in layman's terms. Staff are always helpful and friendly. Best eyecare I've experienced.

Dr. Gifford is the best. Have been going to him for 15+years. He is so caring and thorough. Listens…read moreto any concerns you might have. He stays on top of issues you are having. His staff are very pleasant and sweet. I would highly recommend Dr. Gifford as your optometrist.

I was quite disappointed with my first visit to Vision Care Associates. My appointment was…read morescheduled for 11:30 am. My initial assessment did not start until 11:55. When I mentioned my displeasure to an associate, I was simply told "we have been running late all day". No attempt was made to tell me in advance that they were running late or any form of apology. This will be my last visit to the place of business.

Exceptional service for my eye exam. It was thorough and quite detailed. Dr. Bowrey was great and I…read morelook forward to going back next year. Office experience was also very good. Allow 10 to 15 minutes pre appointment for completion of new patient forms which was done efficiently and with professional management. This provider does not take any insurance but they take all credit cards. Also they are NOT inside of Costco. Entrance is outside of Costco and clearly marked. Take care of your eyes. You need them

I had an exam for glasses and contacts , and while he was very thorough, the exam was 230 DOLLARS…read more This seems excessive. Just go to Target or Walmart, where the exam is half that and just as thorough. JEEZ. I feel violated

I was very pleased with my experience at Union Family Eye Associates. I have dealt with eye issues…read moreall of my life and usually see to ophthalmologists. I needed to update my contact prescription and my former doctor couldn't be seen for 14 months!!! I booked an appointment at Union Family and discovered that Dr. Bhat has all the technology and knowledge to address my eye issues. He and his staff are friendly and extremely personable! There is a nice selection of frames and even a good selection of Goodr sunglasses!

Amazing eye care!…read more I've been seeing Dr. Bhat for over 3 years and he has discovered 2 medical issues no one else would have detected. Very caring practice with high quality care!

I was looking for a new eye doctor and this practice was recommended by someone so I thought I…read morewould try them. I had an eye appointment on May 12th. I had to wait for a very long time before seeing the doctor and when he came in he apologized and said it was a communication problem. I can accept that so we moved on. The eye exam went well but when I was checking out I asked for my prescription. I was told he was t finished with it and they would let me know when it is ready. It has been TWO WEEKS and I still do not have my prescription so that I can get new glasses. I called and they said he is very behind and he will get to it. Still nothing....This is very poor service in my mind.

They were amazing. I came in, was helped within 5 minutes and they repaired my broken glasses for…read morefree. Very very kind and more than willing to help and answer any questions that I had. I would highly recommend them, especially if you need a pair of glasses fixed

Great business that's been around for years in my hometown, I've come here for years since…read morehighschool. Even after moving all the way to rockhill to give them my business the ladies in the front are extremely professional and friendly and the doctors are always honest and give the most professionalism.

I had a fantastic experience with Waxhaw Family Vision Care! Brittany was absolutely caring and so…read morepatient doing all the testing machines with me explaining what was needed for each step! Lionel was wonderful and took his time helping me get glasses I really liked and that complimented my face shape! Dr. Cress was great at making sure I understood all the test results and plans moving forward. Wendy was extremely welcoming and very kind! I highly recommend this amazing practice for their outstanding staff!

Dr. Lee Wiley... I cannot say enough positive things about him. He is personable, knowledgeable,…read moreconfident, empathetic, courteous, & very professional. It is quite obvious that he truly cares about his patients as he takes plenty of time with each one & answers any/all questions thoroughly. He also explains procedures/surgeries in "layman's terms" & doesn't talk over your head. I recently had the privilege of undergoing two cataract surgeries w/laser by him & I'm seeing clearer than I have in over thirty years. He is an amazing cataract surgeon but I now plan to start going to him for my routine eye care, as well. I highly recommend Dr. Lee Wiley with Charlotte Eye, Ear, Nose, & Throat Associates.

Earlier this year Dr. Wiley performed both my cataract surgeries and said I wouldn't need glasses…read morefor distance, yet I do ~ ok, I can live with that. However, he didn't treat other after-surgery issues properly ~ blurriness, not seeing clearly from both eyes, & starbursts were blamed on dry eyes (given a daily Rx) and conjunctivochalasis (given Rx for 2 weeks). Returned for 3 month check up with same issues, but he said I was "doing fine" ~ I wasn't. Also, during the 4 months after surgery, I had to request prescriptions for new glasses (isn't that standard after cataract surgery?). Based on wearing 'cheaters' after surgery, I knew the first prescription he handed me wasn't right, so he changed it to what I requested. At my 3 month check up my vision had degraded a bit, and I knew the prescription needed tweaked, yet still had to request it. I again didn't agree with it, but he wouldn't change it (I had it filled, but couldn't see right). Two months later, I went to a different Dr who not only issued a new prescription that I can see well with (and she questioned why Dr. Wiley had put in a correction for astigmatism since I no longer had that condition after paying extra for the lens to fix that), she also discovered my oil glands were clogged (Dr. Wiley never checked that), I still had conjunctivochalasis (Dr. Wiley didn't recheck that on my last visit), and his dry eye Rx wasn't the proper treatment. The new Dr started a treatment plan for all 3 issues, and after 4 weeks everything cleared up, and still fine after 3 months. Bottom line, I have no faith in Dr. Wiley. I feel he just wants to do all the cataract surgeries, is intolerant of any issues that arise afterwards, and simply cannot prescribe lens properly. As a side note, I have a friend who also had the same surgeries with Dr. Wiley and had ALL the same issues. Needless to say, neither one of us will be returning to this practice.