I feel a 3-star review is being generous without being too critical. I was looking forward to this experience. On the website, it gave me the option for an in-home scalp massage. Five minutes after my scheduled appointment, I received a text message asking if I was going to make it to my appointment. That's when I was informed that I needed to go to her salon. By the time I got to her salon, it was twenty minutes into my scheduled session so I asked her if I would be able to get the full 70-minute package that I had paid for. She told me that there would be enough time to fit me in.
Upon arrival, she was very nice and accommodating and reassured me that there would be enough time.
She provided me with a spa towel to wrap around my body which I found to be damp around the band that velcros at the top.
When I went to lay down on the spa bed, it was noticeably greasy on my back.
The service started out fine. I found it to be a bit rushed.
She washed my face and I could feel it stinging a bit like the soap wasn't completely washed from my eyes.
The facial consisted of only a sheet mask and some suction, finished off with an oil.
She applied a lip product with an applicator that I'm hoping wasn't used on others. I'm not so sure, though.
Many of the areas that she targeted during the massage felt very rushed with only one or two passes before moving on.
Upon completion of the massage portion of the service, she was very polite and gave me my privacy to dress. She then directed me to her spa chair where she dried my hair but only to about 85% dry and then proceeded to use a flat iron on my still damp hair, which I know can be quite damaging. The service ended at my original scheduled time, leaving me paying for 20 minutes of service that I did not receive. It was very expensive to begin with, in addition to the 15% tip that I left her. So I felt robbed of a good portion of the services that I was paying for.
Overall, I stand by my review and would not recommend these services if anything that I have stated above concerns you. read more