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    Horizon RV Center

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    2 years ago

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    Camping World - Lake Park

    Camping World - Lake Park

    (28 reviews)

    $$$$

    My husband and I came in shopping for a camper- we told the saleswoman, Lindsey, specifically what…read morewe were looking for, our e, and that we had a fairly unlimited budget, as we would have no mortgage, worked remotely etc. and were looking for a 2B/2Ba camper. She asked us some questions about budget and credit. We misunderstood one of the questions she asked and had to correct an answer. This all seemed a bit invasive, but not weird. But, I guess she thought like we looked like we didn't have the money to buy this camper (even though we said our budget was fairly unlimited) and kept trying to tell us (weirdly) that she didn't want us to fall in love with a camper we couldn't afford. She kept insisting that it's harder to qualify for a loan for a camper than a car and she didn't want us to be disappointed. Then when we insisted again that we were good and would not be dependent on their financing... she went and got the sales manager, Victoria, who did the same thing. I kept saying how weird this was, and that we just wanted to look at a range of campers that fit our preferences, she told us that we were the ones that made it weird. Needless to say, we left, disappointed at how we were treated.

    To preface my review, I am not a fan of Camping World on the whole and typically find their…read morelocations to lack customer service. However, I must give this Camping World location a solid five-star rating based on my experience with them earlier this month. I began having issues with the 12-volt battery on our RV and knew it needed to be replaced. We were traveling South on Interstate 75 and near our destination for the night with a few hours before check-in time. Since Camping World had easy access and parking at the Lake Park, GA exit, I decided to stop and check on a new battery. Not expecting much, I was surprised when I walked in and was greeted at the door and then again at the service counter. The gentleman who assisted me knew what he was doing and was very helpful. He walked out to the parking lot, verified the type and size of battery I needed, and even offered to loan me tools to replace it. He brought the new battery out in a shopping cart to my RV and told me to return once I had it installed to bring the old battery in to avoid the Core charge. When I checked out, he noticed my Good Sam Membership was due to expire soon and offered to add it to my order. I checked out and we were in and out in very quick order. I wish all Camping World locations had this level of customer service.

    Sunshine State RVs

    Sunshine State RVs

    (24 reviews)

    This review is long overdue…read more Last July, I bought a Coachmen Nova 20C from Sunshine State RVs. I live in California, so buying an RV from a dealer across the country was a pretty big decision. Before buying, I spent months researching Class B vans. During that time, I found Sunshine State RVs' YouTube channel, and honestly, it became one of my favorite resources. Their videos are informative, well-produced, and show the RVs in a way that really helped me narrow down what I wanted. Those videos played a big part in my decision to buy the Nova 20C. Once I knew which model I wanted, I started shopping around for the best price. After comparing dealers, pricing, and reviews, Sunshine State RVs came out on top. I worked with Austin throughout the buying process, and he was great. He answered every question I had, worked with me on pricing and financing, and never made me feel pressured. Buying my first RV was a little intimidating, but he made the whole process easy. I decided to fly to Florida instead of having the RV shipped because I wanted the in-person walkthrough. Sunshine State RVs even picked my daughters and me up at the airport and brought us to the dealership. When we arrived, the owner, Nick, came over to introduce himself. He immediately let me know about a cosmetic issue that had happened during transport from the Coachmen factory. A tire had been placed inside the RV during shipping and left a stain on part of the flooring. They had already tried everything they could to remove it, but it wouldn't come out completely. What impressed me was that nobody tried to hide it. Nick explained exactly what happened, apologized, and gave me a few options. Everything else on the RV was exactly as expected. Then Corey patiently walked me through every part of the coach. After watching so many of their YouTube videos, I was looking forward to the walkthrough, and it didn't disappoint. He explained everything clearly and answered every question I had. Even after I got home to California, I reached out to him a few times when I couldn't figure something out, and he always got back to me quickly. That kind of support after the sale means a lot. The paperwork and financing were straightforward, and afterward my daughters and I spent a couple of days at a nearby RV park learning the RV before driving it all the way back to California. I thought that was the end of the story, but it wasn't. Sunshine State RVs contacted Coachmen about the flooring issue, and not long after, I received a phone call from Nick, the General Manager of Coachmen Class B. He apologized for what happened and told me they wanted to make it right. Their solution honestly surprised me. They arranged to have my RV picked up from my home in California, transported back to the factory in Indiana, the entire floor replaced, and then shipped back to me. They worked around my schedule and handled everything. Special thanks to Paul at Coachmen for coordinating all the logistics. When I got the RV back, the floor looked brand new. You'd never know there had ever been an issue. I've owned the RV for about a year now, and looking back, I'm just as happy with my decision as I was the day I bought it. Sunshine State RVs earned my business with their pricing, but they earned my respect with their customer service. Austin, Corey, Nick, and everyone else I interacted with treated me incredibly well. Coachmen (Nick and Paul) also deserves a lot of credit for standing behind their product and making things right. Buying an RV is a major purchase, and it's nice knowing there are still companies that genuinely care about their customers after the paperwork is signed. If you're considering buying from Sunshine State RVs, I wouldn't hesitate to recommend them.

    Court Fink is an outstanding sales and technician rep. He was honest and up front and managed to…read moretake care of my needs to sell a 2022 Genesis Toyhauler, that I had cosigned on a loan. It had issues that needed handling and I was anxious to get it sold and minimize my 50,000 dollar loan. After sharing with me the potential cost of repairing the problems and getting close to low bluebook could take some time. Knowing I wanted out as soon as possible, I asked if 20,000 could be the starting price that could move it quick. He said more so as the fall months approach but he thought that was a reasonable start. Signed an agreement on asking price and in less than a couple of weeks, I received a check for 17,000 and the co-sign nightmare was over. Moral to my story, Court Fink and Sunshine RV will be my go to if I am ever in the market for an RV. Further more, I'll never co-sign for anyone including family. If they default a the co-signer has deeper pockets they'll come after you because the defaulting party are less likely to respond to the lending party. Tough lesson to learn if it involves family.

    Horizon RV Center - rv_dealers - Updated September 2026

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