Amazing staff and dentist all around. After having a severe tooth infection for days they found a…read moreway to fit me in. Everything was explained throughly about the process and costs of the extraction. Highly recommend this dental office.

Great LOCAL dentist! Very caring and knowledgeable staff, and the office is very modern and clean…read more Easy to get to for us living in Muskegon

High quality care. Recently had wisdom teeth removed. Staff listened to all my wishes and made the…read moreprocess as quick and painless as possible. They made sure to answer all my questions and asked if I needed anything multiple times throughout the process. Staff is amazing from receptionist, hygienist, and doctors. Highly recommend Community Shores Dental. They typically get our family in very quickly when calling in to schedule an appointment as well.

Made an appointment a week or so in advance and found a time that was convenient with my schedule…read more It's a little annoying how they break up new patient appointments into two different days so one day is x-rays and the other is the cleaning, but oh well. I met one of the dentists very briefly and he seemed nice. My hygienist was very friendly and got me in and out so I could head back to work. Everything felt safe and clean.

I would not recommend Great Lakes Dental based on my experience as a new patient…read more Before scheduling appointments for my son and me, I specifically called to confirm that our insurance was accepted and that our routine cleanings would be covered. I was assured that they were. However, after our visits, we received a bill for more than $300 for services that we believed would be covered by insurance. When I contacted the billing department multiple times to resolve the issue, I was told that the office charges more than what my insurance allows for a cleaning. Had this been explained upfront, I could have made a more informed decision about receiving care there. I was also disappointed with how the billing situation was handled. Despite repeated attempts to discuss the matter, no meaningful resolution was offered. We even received a past-due notice before ever receiving a proper statement outlining the charges. The clinical experience itself was not particularly positive. The hygienist was chewing gum during the appointment and was not especially gentle. My son was given fluoride treatment without anyone discussing it with me beforehand or asking for permission. The office environment also felt dated and less welcoming than other dental practices we have visited locally. Overall, between the unexpected charges, lack of communication regarding costs, billing frustrations, and the quality of the patient experience, this was not a positive experience for our family. I would encourage anyone considering this office to carefully verify all costs in writing before receiving treatment.

Excellent care. Knowledgeable doctors. Kind and respectful staff. I went there for root canal and…read moreit was painless experience.

The service provided by this provider is overall good, but I am a bit perturbed that there isn't…read moreany way to view or pay your bill online, nor does he have a website.

I have spent so much money on my back two top teeth on my left side. Then I needed a root canal…read moreand crowns on those 2 teeth. That lasted a little over a year and broke last night. Now they want me to spend $100's more to check it out as I have had to go to a specialist due to issues with that area. I had to cancel my appointment last month for a cleaning due to losing my job due to covid. They don't stand behind their work and only care about money. I have been going there for years and I will never be back.....

We, as a family of 3 boys, have used Dr Bruce Jones for approximately 25 years! We have ALWAYS had…read morevery friendly service. It is never a problem to get in to see the dentist as soon as a problem develops. He has always been great with my kids, and his staff has always been a pleasure to work with. I would recommend,,end this practice to anyone needing a gentle dentist!

From the owner: Muskegon Dentist, Bruce G. Jones, DDS, is an experienced general dental practice with a focus on…read moreproviding excellent personalized care to patients from the Muskegon area. We utilize modern technology and advanced techniques to ensure your treatment is efficient, effective, and comfortable. Dr. Bruce Jones and our compassionate team are welcoming new patients to our convenient Muskegon dental office. Our dentistry services include: Preventive dentistry Restorative dentistry Cosmetic dentistry Children's dentistry Other dental services.

Made an appointment for a soft reline, I talked to multiple people (who were kind) to make sure my…read moreinsurance was covered because I have to set up a ride and get a babysitter, so I didn't make a worthless trip. I get there early to do paperwork, wait for the dentist for over 45 minutes just for him to look in my mouth and tell me my only option is implants!! What a complete waste of time. They could've told me over the phone that they do not do soft or hard relines. They just wanted to get me in the office, see me for 4 minutes and bill my insurance!!

They haven't responded well to my ? about errors in their billing.I've talked to people there that…read morewere suppose to call back the first time they would call back the same day or the next.It took 8-9 days.Then the off mng was going to return the call the next day.It's been weeks.But I reminders me to pay.

What a practice, and what a wonderful dentist!…read more Picture being on vacation, on a weekend, during a snowstorm, and having your 12-year-old crack their front tooth in half! After a quick Google search of "dentist near me," I stumbled upon Dr. Chris Mountford and the Mountford & Ruszkowski Family Practice. Dr. Mountford called me back immediately. Within 45 minutes, he opened up his practice in his snow gear and with his son in tow. My son's tooth was treated and put back in place within an hour. Dr. Mountford did an excellent job. The tooth looks like it never happened. We will always remember his kindness. If you are fortunate enough to live in the area and are looking for a dentist, I highly recommend!!!

Always troublesome when a crown falls off but when it falls off on New Years Eve and your about to…read moreleave out of the country, trouble doesn't even come close describing it!!! Dr Ruszkowski to the rescue. With kindness, patience and professionalism, compassion he meant me at the office on a Sunday, on a holiday, and proceeded to cerement my crown. He took the time to perfectly align the crown and polished it to perfection. I cannot thank him enough.

Super easy and accommodating with their appointments. Dr is knowledgeable and caring. Office staff…read morevery flexible and accommodating my schedule

I had my 1st Appointment last week and an appointment this week.. They called to reschedule my time…read morebut I missed the call as well missed my appointment. With tooth pain as bad as I have I asked to get seen by the doc and the lady that answered said I couldn't get another appointment until next week Tuesday. So I said maybe I should look for a new dentist because the pain was unbearable. She says "good luck" So I say did you really just say that? She said yes good luck with finding a new dentist we can no longer help you. Her name was Jessica. So much for having a caring team to answer phones and take care of your clients. It was the most disrespectful time I've ever had dealing with a dentist/doctor. I was just astounded by the way I was treated, cheers to you Jessica!!!!!!!!