I want to start by saying the quality of the work was excellent I give the work 5 out of 5 stars…read more The sales man quoted me a rate of $65hr... he never said that was per person on the crew. So when the bill arrived and it was double what I originally though it was going to be I was quite surprised. I canceled my order of all new windows and new gutters. In the end a $3000 job cost them a $12,000 job. Will not use ever again, due to getting bull-jived by salesman.

From the owner: Mr. Insulation Co. specializes in insulation, rain gutters, siding, windows, house and duct…read moresealing. We pride ourselves with our use of quality products and services, ensuring that you and your family's home is warm in the winter and cool in the summer while saving you money in energy costs.

Came on time to do the bid. Started job when promised. Steve came everyday to check on the crew…read more Kinny and James were professional and experts at their job. I had a change order that was quickly quoted and added onto the project. The crew was respectful of my property and happy to have conversations regarding the work and options. I will definitely call on this team again should the need arise.

From the owner: Hoffman Home Services, Your satisfaction is guaranteed!read more

Robert and Ed Gray tiled my bathroom floor. They did a wonderful job! It was worth every penny I…read morespent on the job.

They stopped by on a Thursday gave me a quote by Friday had the house painted 3 days later. Project…read morewas completed on time on schedule. Thoroughly cleaned up after themselves great people.

Great experience. Price was competitive and Jon was exceptional (No sales pressure). He provided…read morea thorough explanation of options available and cost estimates (no surprises). The install was quick and delivered as promised. Finished product/install exceeded expectations. Thanks BN

Received a bid for a roof replacement and they used a red flag sales tactic by telling me if I had…read morethem do the at the visit I would get a big discount. Yah, which felt was an over inflated price. This tells me that they did not want me to compare with other roofers, they wanted me to buy by emotion. I hate high pressure sales tactics.

I haven't had a good time with alpine roofing so far. No call/no show to their appointment made…read moreover 24 hours in advance. When I called to ask what the timeline might be they said somebody would call me back. Next day nobody called me back, so I called them and was once again was told somebody would call me back. I am currently still waiting for that phone call so I may update this review depending on how it goes. For a company that boasts all of their 5 star reviews on their website it sure hasn't seemed like a 5 star experience for me so far. Update: this is intended for alpine roofing and I have the right page. After talking with Christine and Ben (who was a little accusatory) it sounds like their call center made am error and never scheduled anything despite saying they would. I am supposed to have somebody come out at 5pm today (still haven't gotten an email confirmation yet) and will update further . Final update 3/19/2026 my appointment was confirmed with Oscar, one of the techs. Got a call from the operations manager who said that due to my frustrations at the company it would be best for them to cancel and not perform the work. Hopefully they get their AI scheduling system figured out to avoid wasted time in the future. I'll keep monitoring this review to ensure it stays up for others to see.

We had a very positive experience working with Alpine Roofing. They did great work replacing our…read moreroof and fixing some siding. They are very professional and their communication outstanding. First-class business which is no wonder why they have such great reviews. All the people we dealt with were friendly and professional. We are very pleased with the results and recommend highly. We felt the price was fair as well.

Royal Roofing is a Great locally owned bussiness. Everyone is very professional. The crew cleaned…read moremy yard everyday, and everyone worked very hard. I have never seen such good teamwork among workers. Everything was explained to me before, during and after the installation. I had no worries about anything with the work that was being done. So glad I had Royal Roofing put this roof on my home. Thanks again to everyone at Royal Roofing James King.

I have sadly had to rely on these guys for three years straight. To no fault of their own, one…read moresection of my roof keeps getting wind damage. These guys take great care in dealing with my needs, and know just what to do. They even give advice and a little how-to information on fixing some problems yourself, if you're feeling up to it. I wish I had never gotten the shingles I did get with my house, but I am glad I have found these guys to fix that error. They are quick to respond, and are willing to work with you and your schedule. I highly recommend them.

This has been an absolute nightmare working with our first contractor Ben / Greystone Exteriors LLC…read moreas we work to remodel our house. Our roof was the first project and we happily signed with Ben after seeing such glowing reviews and after being pretty much ghosted by Ben, I just can't imagine that they're all real reviews. We overnighted a check 4 months ago and was told that we'd have a new roof 6 weeks from signing the contract. Ben has never made one attempt to reach out to us, except after we threatened a lawsuit. He told us that he scheduled our roof to be installed last week. Didn't show, didn't call. Still no roof. We have been very patient as he has given us 6 or 7 different reasons as to why we keep getting delayed but at this point, we just simply can't trust him, he's taken over 12k and hasnt produced a single receipt after months of trying to get on some schedule. Writing bad reviews is literally one of one last attempts and trying to get Ben to call us back, give us our money back or do what he said and give us a roof, but at this point, there is no trust for him or his company. Edit: I forgot to mention that he asks for a 5 star review when you sign the contract, even before doing any work. Edit: Ben has agreed to cancel the contract after 5 months of waiting and us literally having no other choice but to find another roofer to get our roof done before rain season comes in. Since the call where we mutually agreed it best to separate ways, Ben stated he would send us a check. This call was on August 24th. Since then he has not responded to a single text or phone call. He's literally ghosted us. DO NOT WORK WITH HIM. I believe this is considered fraud. Contacting General Attorneys office, L&I, BBB.

I signed a contract with Benjamin/Greystone exteriors in August of 2021 and we wrote him a $30,000…read morecheck for materials which was approximately 60% of our total cost for re-siding and gutters. He said it would take 6 weeks to get supplies and then we'd be scheduled and he'd have the job completed by end of October 2021. We communicated in September or October when he informed us getting the siding trim would be a problem as James Hardy had stopped producing it until they could get caught up on siding orders. We communicated monthly at my request from then until April as we waited for him to get materials. After our April communication, he ghosted me and I heard from him occasionally via text. He butt dialed once in June. I got a few sporadic texts but he wouldn't answer his phone and rarely answered my texts. In June he did say he had good news and would call me. The call never came. I asked him in September of 2022 (last month) if we could get scheduled and he said he could schedule us and I should call him when I have time. I called him from my work phone and he picked up and said he'd have to call me back. No call ever came and no scheduling ever occurred. I gave him until the end of this week before I report him to the BBB, attorney general, and find myself a lawyer. I gave him plenty of time to get this done and now my patience has expired. Avoid this company at all costs.

Helped replace and repair the metal roofing of my property up in Grandview. Great pricing…read more Efficient work, and a flexible payment schedule to suit my needs. Will be keeping these guys in mind when I do my exteriors next year.

From the owner: Northwest Roofing and Exteriors LLC was founded in 2019 in Pasco, Washington with more than 20…read moreyears experience in commercial and residential roofing originating in the Wenatchee Valley. We are a small, family-owned business and are proud to serve all Eastern Washington. In this competitive industry our business has grown over the years thanks to the many referrals from previous clients who have entrusted us with their homes. Our goal is to provide peace of mind through quality work and continue building lasting relationships all over the Northwest. Call us today for your free estimate!

I purchased flooring on a special order. I placed the order approximately one month prior to the…read moreinstallation date. I stopped in to the store 3 weeks prior to the installation date to follow up and make sure the product would be there because the installer is on a tight schedule. I was assured everything would be there in time but it hadn't been ordered yet. Seven days prior to the installation date I called to remind them. They said it's been ordered and would be in on time. The installer went to pick up the product about 10 days later and was told it had not arrived yet and wouldn't be in until the following week. Their excuse was the manufacturer ran out and had to make more of the product I ordered and then had to ship it across country from Georgia. They blamed it on the manufacturers rep for not telling them they were out of stock. Cost Less Carpet in Hermiston lacks follow through and communication with their vendors and their customers.

As a commercial buyer I don't need a hands on help but I need best price/quality. Cost Less is a…read morewholesale outlet that will sell to private parties. They do provide a huge selection for informed buyers.