WTH has happened to this place? Room is filthy (yes I am still here) the toilet paper holder…read morehanging off the wall by a thread! Run down and gross! I would not complain if it was comped but we paid well over 200 dollars to stay in this dump! Never again! Do yourself a favor and keep on going! You don't want to stay here!

Goldstrike Casino has become an absolute disaster zone under the new ownership. This place has…read morenosedived so hard it's almost impressive -- if neglect, filth, and incompetence were an Olympic sport, they'd take the gold. Nothing works. The elevators have been broken for months, leaving only one in service. It's a safety hazard and a blatant ADA violation waiting to happen. Elderly guests, people with disabilities, and staff are forced to wait for ages or climb stairs while management pretends it's not their problem. Maybe an ADA investigation is the only thing that will finally get them to care. The casino floor? Dead. No payouts, no energy, no life. Machines are tighter than a vault and about as exciting as a morgue. The staff look miserable, clearly beaten down by leadership that gives zero concern for morale or guests. Then there's the food -- if you can call it that. The restaurant and steakhouse are an insult. My steak smelled so foul it was actually nauseating -- like rancid meat and dirty gym socks. It was disgusting, and management usually doesnt even blink. Typically No apology, no replacement, no basic decency. Just indifference. They took the steak off the bill for once but I didnt even eat any of it it was so disgusting. The entire property is dirty, outdated, and depressing. Stained carpets, broken fixtures, and an overwhelming feeling that no one in charge has lifted a finger in months. It's honestly unsafe and unsanitary. Their "1 Star Rewards" program couldn't be more fitting -- because that's exactly the experience you'll get: 1 star service, 1 star cleanliness, 1 star management, and 1 star safety. Goldstrike used to have pride and atmosphere. Now it's just greed, grime, and garbage. This place should be shut down until someone competent takes over.

I should've checked out the moment I checked in."…read more Let me save you some time--and some money. This place looks decent online, but in real life? Completely different story. The first thing that hit me wasn't the decor--it was the smell. The hallway had this strong, unpleasant odor, like something wasn't properly cleaned and they tried to cover it up with cheap fragrance. That's never a good sign. Then you look around... and it only gets worse. The floors were dirty and worn down, like they haven't seen real maintenance in a long time. The walls had this dull, lifeless color that made the whole place feel cold and neglected instead of welcoming. Now let's talk about something serious--safety. My door lock wasn't even right. That's not a minor inconvenience--that's a deal breaker. If I can't feel secure in my own room, nothing else matters. And the food? Honestly, it felt like an afterthought. I spent close to $50 and got: * Chili cheese fries with cheese that wasn't even melted * A buffalo pizza where the chicken was just tossed on top like nobody cared to actually cook it into the pizza No effort. No quality. Just disappointing. To top it all off, I ended up feeling sick afterward--which pretty much confirmed everything about this stay. This wasn't just a bad experience--it felt like a complete lack of care across the board. Do yourself a favor: keep scrolling and book somewhere else.

The hostess were exciting and friendly. Let's bit forget that it was St. Patrick's Day. So,…read moreeveryone was very festive and the decorations were hanging all over the place. People were gambling, dancing 5o and celebrating their birthday. Ther servers were very polite and professional. The lights were very bright and the food was excellent.

This was not a pleasant experience…read more Came here on an early Thursday afternoon to try the casino. The town only has 4 casinos now and the entire city looks empty. We were able to park in the front since parking lot was empty as well. The inside is sparse. There are way more machines than live action games. The place seems kind of sad honestly. No enjoyment here at all.

Goldstrike Casino has become an absolute disaster zone under the new ownership. This place has…read morenosedived so hard it's almost impressive -- if neglect, filth, and incompetence were an Olympic sport, they'd take the gold. Nothing works. The elevators have been broken for months, leaving only one in service. It's a safety hazard and a blatant ADA violation waiting to happen. Elderly guests, people with disabilities, and staff are forced to wait for ages or climb stairs while management pretends it's not their problem. Maybe an ADA investigation is the only thing that will finally get them to care. The casino floor? Dead. No payouts, no energy, no life. Machines are tighter than a vault and about as exciting as a morgue. The staff look miserable, clearly beaten down by leadership that gives zero concern for morale or guests. Then there's the food -- if you can call it that. The restaurant and steakhouse are an insult. My steak smelled so foul it was actually nauseating -- like rancid meat and dirty gym socks. It was disgusting, and management usually doesnt even blink. Typically No apology, no replacement, no basic decency. Just indifference. They took the steak off the bill for once but I didnt even eat any of it it was so disgusting. The entire property is dirty, outdated, and depressing. Stained carpets, broken fixtures, and an overwhelming feeling that no one in charge has lifted a finger in months. It's honestly unsafe and unsanitary. Their "1 Star Rewards" program couldn't be more fitting -- because that's exactly the experience you'll get: 1 star service, 1 star cleanliness, 1 star management, and 1 star safety. Goldstrike used to have pride and atmosphere. Now it's just greed, grime, and garbage. This place should be shut down until someone competent takes over.

My boyfriend won a drawing and was suppose to win $250 in free play- he was told to return the…read morefollowing weekend to claim it on his players card. They claim he needed to redeem it w/in 48 hrs... So- it just gone! That's bs! Either give drawing or don't! Thank goodness he's diamond level- and he will just start going to the neighboring casino....

Parking garage was a disaster. Although under construction, there was no clearly marked exit…read more Several cars could NOT find a way out. The casino has gone significantly downhill in the past 5 years. Old slot machines, just not the upscale casino of just 10 years ago.

My grandmother wanted to go here for her birthday, and I was slightly nervous, but when I arrived I…read morewas actually pleasantly surprised. It's a nice place! We just went to the casino floor and the grill at the front. I was served drinks incredibly fast, which pleases me. The only thing I was slightly uncomfortable about was being forced into getting one of those rewards cards. The pit boss asked for our IDs thinking my boyfriend and I were too young, and he went ahead and gave us the rewards card without us asking. We just went along with it. The food at the grill was okay. It was average, but I probably wouldn't go there and pay for food. Overall, the waitresses and dealers were nice. I enjoyed myself here and would probably come back.

This is by far the worst casino in tunica employees do not honor a dang thing they say or claim ms…read moreana Mr Keith and especially Mr Brian says one thing then leaves premises to keep from being obligated for his words, I will never come back to this casino it is definitely the worst of all in tunica and do not recommend for anyone !!!!!+

This is Goldstrike's concert venue. I can't believe no one has reviewed it yet. Instead, they are…read morereviewing the casino I assume. Anyway, if you come here for a concert, you should review this listing. If you come here for the casino or hotel, then you should review that listing just like they do at Horseshoe Casino. Horseshoe has their own concert listing too which is called Bluesville Showcase Nightclub. I came here for the Oak Ridge Boys concert. First of all, I thought the tickets were high. Others were getting theirs for free. But, I had to pay for mine. I was told different prices too. At one time, they told if I come back at a certain time, I might one free or discounted. I did and that didn't happen. Anyway, I enjoyed the concert. They put on a great concert. The seats were nice and comfortable and there was plenty of room unlike other concert venues I have been to. They also sell drinks in the concert area which is different from the casino itself which are mostly comped for tips. They don't have as many concerts in this venue like they do next door at Bluesville. But, they schedule some great entertainers here.

From Brett Daniels to LeAnn Rimes. I've attended a lot of shows here over the years sat in many…read moredifferent seats at the Millennium Theater and I have yet to have complaint about the view. The acoustics & sound system are fantastic for any concerts as they bring any musicians to life. The stage view is great refuardless where you're sitting you get to see any performance in great detail. I watched Circus Du Soleil back in 2015. The panoramic view was excellent despite being in the back row I was definately enjoying the Totem & Kurios acts being performed as if I sat 8th row on the sode. The lighting is just right for you to enjoy the full detail of any show Blue Man Group Circus Du Soleil or any similar act you'll be impressed with it's incrediable display. The seats are reasonably comfortable Theather is clean the bar area located outsidr of the theather is very convient. I'll continue to watch many other concerts here for decades to come. Especally Boyz II Men Bose Acoustics are awesome when they do songs accoustically Hard to Say Goodbye to Yesterday & Still of The Night were the best performed there.

Came here early in the morning. Restaurant completely empty as we were about the second customers…read moreto come inside we were seated immediately, but waiting at our tables I noticed that the waitress stand had everybody standing there laughing and talking, and no one came to greet us nor take our drink orders after about five more minutes we decided to go to the bar where we met Chris, who was absolutely exceptional and welcoming. He instant instantly got our orders. I got a bacon cheeseburger with fries and my spouse ordered a cheeseburger as well. As we were waiting, I went to a nearby table that was empty to grab the salt, shaker and pepper shaker for my food, arriving the waitresses that were standing around watching us and did not accommodate us instantly walked over and told me I needed to put them back and try to give me paper salt and pepper packets I'm offended at the fact that nobody was willing to greet us nor accommodate us, but the minute that they saw me grab salt and pepper. I was instantly pointed it by one of the waitresses for my action I feel like that was very unprofessional to come to me to tell me I need to put the salt and pepper shakers back Attitude is absolutely horrible. Chris needs to make sure he trains the rest of the waitress staff here also because they do not have the exceptional customer service that he has displayed today. Definitely would only recommend sitting at the bar when Chris is here. Below is the white staff that were absolutely unprofessional and rude. Please retrain these ladies.

Fast, friendly service! Breakfast sandwich was great. I appreciated that there was no minimum…read moreneeded during Sunday NFL games. The manager, host, and server were all great! Date of visit was on 12/22 at 10am.

Stage 2 offers a party atmosphere for gamers & patrons alike. Who wish to enjoy a an atmosphere of…read moredrinking & dancing or gaming bar side. There's something for everyone. Multiple screens for sports action a wide array of cold brews & mixed drinks. Stage 2 also offers a variety of local regional acts playing the hottest tunes of yesterday & today. On one of the best sound stages in Tunica. With acoustics that rivals with their competitors. When it comes to the bar area I feel like it could be expanded to accomdate more gamers who wish to be bar side & enjoy the entertainment up closer. With the popularity of the floor area it should be expanded for a actual dance floor & a expanded lounging area for others who just want to enjoy drinks. A small eats menu would definately be awesome to offer in with a expanded Stage 2 experience. As much as I love Goldstrike. It pains me to give this part of the casino a 4

We had an amazing time and were treated like royalty during the Chase Matthew concert. I really…read moreliked the bucket of ice cold beers to my seat concept!

It is truly sad to see how downhill this casino has gotten over the last 20 years. It needs a major…read morefacelift in every room. They are simply gross. The entrance inside and pool are the only decent things about this hotel. They are not up to date on their penn play stuff either, meaning you cannot order drinks from your machine and they have very few cocktail waitresses!

This is the second incident that I have been at Hollywood Casino and got bitten by bed bugs. The…read morefirst time I reported and did a incident report and the only thing I asked was did you all cleaned the area. Also I had a allergic reaction to the bites and had to go to the doctor. This time I made home from there and found one of the bugs on me. I asked them do you want me be to bring the bug backs to you. Received a called from Chris Tatum director of security and risk that told me I was lying and it was my fault that I was out.

Positives: The staff were incredibly friendly and helpful. The water was very hot, and I…read moreappreciated that no one entered our room after we checked in. I had some great meals at Smokey Joe's, though it was the only place open to grab a bite. Negatives: There was pet hair and stains on the carpet, missing refrigerator shelves, a wobbly or broken floor lamp, peeling wallpaper, and a filthy bathroom. Issues included black mold in the toilet, a hole in the door, dust and dirt in all corners of the floor, water backing up during every shower, stains on the wallpaper and ice bucket, a dusty hair dryer (potential fire hazard), pink and black mold in the shower, mold and slime under the rubber shower mat, a barely working overhead light, and water damage on the ceiling above the shower. The casino was fine, but all the problems were with our room. That's all I can think of off the top of my head.

Second time going there and not impressed very dirty looking very outdated had a run down look the…read moreoutside property doesn't feel safe at all and the smell in the casino just horrible will not do a 3rd visit the casino restrooms smell and dirty just disgusting