Hands down the best car service company we have used anywhere. Lamar picks up the phone in 1 ring…read moreor quicker. Great communication and super patient. We had a VERY last minute request during an event weekend. Flights were getting delayed and detoured to different airports. He was able to get us a driver and I am beyond appreciative. Prices were fair and service was exceptional. We will definitely use Lamar's team for the next event. You will not be disappointed using NB Executive Shuttle.

From the owner: At NB Executive Shuttle, we don’t just take you from point A to B—we transform your Bourbon Tour…read moreinto an extraordinary VIP experience. Whether you're making a grand entrance at the Kentucky Derby, savoring the charm of the Bourbon Trail, or attending a high-profile event, we ensure every moment is seamless, stylish, and unforgettable.

** DO NOT USE THIS COMPANY **. we reserved a party bus for 22 at 9PM on a Saturday night. They…read morecalled and said, due to a mixup, they wouldn't be there until 10. Then called back to say that the bus wouldn't start and the driver was sent home. They inadvertently told us that they have a couple 16 person vans but made no attempt to accommodate us. The owner was rude and acted like he didn't care. Ruined an otherwise great birthday. WORST customer service I've ever seen.

Good company who were super easy to work with. The owner was super attentive and helpful when I…read morebooked this. The driver, George, was on time, attentive, and helpful. He stuck around for several hours longer than we initially booked and he was super nice about things dragging on longer than expected. We were charged extra for the time, but it was worth it. About the only thing that didn't live up to expectations was the party bus itself because the AC wasn't working particularly well. We rolled down the windows and made the best of it, but the bus definitely got hot with 10 dudes in it.

Customer service on the phone was friendly and helpful. Driver was amazing and conscientious about…read moresome of our group easily getting car sick. Request Melissa!

Gold Shield provided the transportation from the Churchill Downs backside to the front side of the…read moretrack. Early mornings until 11:00 AM, they were available at different stopping points with dropoff at the back of the Kentucky Derby Museum. The cars were very clean. We always seemed to catch the friendly Mark, a 5-Star driver. Great perk! 47

This company ruined our daughters prom. We paid them approx $1200 for what was promised to be, and…read morewas supposed to be, a stretch party bus black limousine. This is what they sent us instead (see attached photo). The inside is nothing but flat benches around the perimeter. So disappointing. When this short bus arrived, we contacted them and asked them to send the limo we were promised. We were told that they overbooked & ran out of limousines. They did eventually send a standard limo (older model), but by that time, the night was half over and ruined. We politely asked for a refund and was basically told to pound sand. I would encourage anyone planning that special event for their child, to avoid VIP Limos. Rent from this company at your own risk.

I used the limo service last month and the limo was Fantastic.The driver was very nice and made our…read moretrip very fun . I would recommend this service to anyone

These guys are true experts in last minute transportation! Skip & his team are responsive, helpful…read more& reasonably priced! Their vehicles are top notch & I would recommend them to anyone needing dependable transportation throughout Louisville & Southern Indiana.

Skip also runs GoGoBourbon and is fraudulent. I paid for a trip but had to cancel 3 months in…read moreadvance and he will not refund my money and now is no longer returning my calls. Do not use this company.

They better get their act together! My daughter called crying that they never showed up and half…read moreher stuff is in the new place and the bed is already dismantled! Hopefully they'll show in the morning and get it done, but it's really screwed up our holiday plans. They better give her a big discount! Okay, finally showed at noon Saturday, but managed to break her dresser! Forget the discount, it better be no charge!

I would be hesitant with this company. My move was scheduled for 2 pm this afternoon, and I just…read morereceived a call telling me that they would not be here until 7. Extremely poor customer service.