Do not, i repeat DO NOT ever book through this company. not sure if they always call customers at 10:30pm the the day before an appointment and cancel because their wife tells them to. the owners do not know how to separate work from personal life. my girlfriends mom scheduled an appointment 2 weeks out and has gone 2 WEEKS without having a/c in the hottest summer in tri-cities and this man told her he would fix it. instead his wife manipulated him to call her mom at approximately 10:30pm the night before and cancel the appointment. so now my girlfriends entire family has gone 2 weeks without a/c and will have to continue to go without a/c. this is morally wrong. this is a local business and her mom is an essential care giver in the tri cities. PLEASE DO NOT DO BUSINESS WITH THIS COMPANY read more

I have used this company many times thru out the years. I've had them install complete heat pump systems including all duct work in two houses. I've use them for all my up keep maintenance in my commercial business as well. I will never use anyone else based on the quality and value of the service that I receive. They are also extremely honest. Keeping my systems up and operating when I need them the most and not trying to make a fast buck or taking advantage of a unfortunate situation. Plus their fast, efficient and get the job done when they say it will be done. Their very honest. I refer them to friends and family that now use them too for all their needs too. read more

We've worked with Steve at Horst Heating and Air for over 10 years on new installs and countless service calls across our projects. I trust him so much that he also handles my personal home. What really sets Horst apart is their honesty. They won't waste your money. If a unit can be repaired for a reasonable cost, Steve will recommend that. If it doesn't make sense to keep servicing it, he'll tell you that too. Either way, you get the best option for you--not advice that only benefits the company, like we've experienced with others in town. Reliable, knowledgeable, and trustworthy. Highly recommend. read more

Steve at Horst Heating & Air has been servicing our AC needs for the past 15 years (at our current home and a previous home). He is always professional, quick to respond, great at communicating with us, and has given us the best rate he can. He has done everything from repairing our furnace, to hand delivering filters, to replacing our entire system. He has come quickly to repair our AC even in the middle of the summer on the hottest days. I would definitely recommend this local small business to anyone I know that is looking for AC services! read more

I've worked in real estate for 20 years and it's difficult to find good contractors to recommend for my clients. But for HVAC I have no problem recommending Horst. I've always had concerns with this trade because there's a fear that they will just recommend a total replacement or offer a bunch of un-needed services. I don't have that fear with Steve. If he can fix it he will, if it needs replaced he will offer that. But I never feel that I'm being sold nor pressured into upgrading my system. He's honest, reliable, and affordable. read more

As a realtor I am often helping clients find trusted referrals in the service industry and recently had the need for an HVAC job. I called Steve and told him we were in a pinch to meet our inspection time lines and could really hope he was able to quickly come take a look. He was able to come assess the problem and get the parts ordered and installed within 5 days. The buyer was happy the seller was happy and so was I since the deal closed on time!! read more

We got home from a long weekend vacation and our home was at 55 degrees. Obviously--something was wrong! Steve from Horst got right out and got things fixed for us. Our family has worked with Horst for 30 years! For both our home and business HVAC systems. He always gives us very fair prices and doesn't stop working until everything is working just as it should! Can't recommend Horst highly enough! read more

Steve Horst Heating & Air has been our Go - To HVAC since the early '90's. He's Maintained & Replaced our HVAC at my Office, Installed 2 A/C Units in our Duplex & worked for my Real Estate Clients as well. He never disappoints. Pricing is Reasonable, Honest & Efficient. Tell Him, Mary Lynn Referred You. Mary Lynn Heinen Advanced Realty Group Tri-Cities WA read more

I have used Horst Heating & Air for over 20 years. They are absolutely the best! Steve Horst has fair pricing, and he is honest when repairing and maintaining your HVAC system. He never tries to make you think you need a new unit when you don't. You can trust him. I am a real estate agent with my own rentals. Horst is the only HVAC company I recommend. read more

horst came out qnd spent about an hour or 2 looking at my system that they installed 2 years ago and insisted there was no problem, 4 months later after just dealing with little airflow we finally called another company, that tech found the issue in 5 mins and is going to cost me 1200 to fix thw work horst fucked up when they installed the system. not happy read more

Steve Horst has been my 'Go-to' person for heating & air conditioning for almost 20 years. He installed a system for us several years ago and last year installed a new system in our present house. He has always been available whenever we had a heating or air conditioning problem. Steve is knowledgeable, personable and honest. I would highly recommend him. read more

After being told by two big name Heating and Air companies that we needed to replace our whole system at $25k, we called Steve. Steve came right out and fixed our system for less than 5k. That was 4 years ago and our system is running perfectly still. Call Steve. You won't be lied to or ripped off. He's honest, responsive, and does great work. read more

We've used Horst heating & Air for all of our jobs for the last 7 years and they're still the only sub-contractor that returned money to us because the job didn't take as long as anticipated, and it was a substantial amount. They do great work, site protection and very honest & knowledgeable. Wally & Steve Desert View Construction read more

Steve is the best. He is honest and very fair in his pricing. He will not try and sell you things you don't need. Steve always calls back, no matter what. My whole family has trusted Steve and we can't say enough good about him. I will continue to call Steve for help and will continue to recommend him to family and friends. read more

Steve is amazing. He goes over multiple options to get a plan that fits your budget. Our heat pump went out and he had it replaced 3 days later and at a reasonable price. This is the only company we will use moving forward. read more

Steve and his team are the best. He has been my Hvac guy for 15 years. He is honest, quick, punctual , even in emergencies. My 82 yr old mom uses him as well and absolutely raves on his manners. We highly recommend him. read more

I have worked with Horst Heating & Air Conditioning several times over the years. They are always prompt, knowledgeable and fairly priced! I recommend them to others every chance I get. read more

Steve is the most Reliable, Honest and Dependable HVAC Installer/Repairman within the Tri Cities. Thanks for 20+ years of your service.

I use them for my home and rental property, very pleased. We need more small businesses like this in the Tri-Cities.