It's been a little over three years since we had daco install a new​ heating and cooling system …read more Fantastic! I worry about nothing . They set me up on a 3-month program to test and check everything and take care of my filters . I would encourage anyone to at least call them when making your decision. Price was within a few hundred of everybody else . Service is everything you would hope , maybe better than what you would expect . The technician showed up within three or four minutes of the time that they estimated . This was one of those fantastic times that everything worked out as well or better than you could hope for . Thank you Justin at Dayco

We were very satisfied with Dayco when the put our system in and for about 9 years after. I don't…read moreknow what has happened to them recently, but I would not recommend them. We pay for a Premium maintenance service and are supposed to have 24 hour emergency service. We couldn't get ahold of anyone for days. They are using an AI answering system that doesn't work. Left several messages and got no response. When I finally got ahold of a human I was told I had to make an appointment because we already used our visit limit,which was only 2 visits a year and that was for maintenance. So not sure what premium service I'm getting! I canceled it and will get someone else to do maintenance. Im sure I cando better than t h e $520 I was paying yearly. Never did get a call back. They don't care!

Awesome service and staff. Prompt service and response time and very reasonable in cost. Arrived…read morewhen they said they would and completed service in a timely manner. I highly recommend them for all your heating and Air needs.

We recently had a new HVAC system installed by Welch, and the entire process from start to finish…read morewas seamless and professionally handled. The team arrived on time, was well-prepared, and maintained a clean and organized work area throughout the installation. They took the time to explain the system, answered all of our questions, and ensured everything was working efficiently before wrapping up. The quality of workmanship was excellent, and we can already feel the difference in comfort and air quality throughout our home. The Ecobee Thermostat is easy to use once you get the hang of it. Highly recommend this company for their reliability, expertise, customer-focused service and PRICE. Nick's quote for the new HVAC system outshined all the others! Thank you!

Of course our 42 year old heat pump died on a Saturday afternoon during our local cold…read morespell/blizzard. Temp dropped to 56F by midmorning today so I had to find a heat pump repair that could be done before the temperature dropped even further. Todd at Honest Air wrote back immediately regarding the job. (though I didn't see the email for two hours since we were digging out.) I called Todd and he said he could be there within the hour. And he was. Loved his business style because I like so see the why and how, what was wrong and how it was affecting our "vintage" unit. Todd was great about answering all my questions. He didn't mind my dog snoopervising. He explained what the next steps should be. Todd does not charge a weekend premium which was very much appreciated. He sent my paid invoice before he even left the house. Our house is getting nice and toasty! Thanks Todd!

I found out my old dryer had not been keeping the lint in the trap so my entire duct ended up…read morestuffed with lint. I was told it was the worst clog he'd ever seen, but service was fast and at an extremely reasonable cost. I really appreciate the quickness in scheduling and service I received with Honest Air and would recommend them to anyone else in a heart beat!

When you call Bruce Heating and Air they tell you $99.00 to look at the problems I was ok with that…read moreand $127.50 hr. to repair the unit plus part I was ok with that. When the person came to fix the part. He told the just charge for the Thermostat was $333.00 installed and can buy that same Thermostat for $89.00 any place. they tell you one thing and charge you another price. I did call management, and he said that was a fair price, hung up.

If I could give them less than 1 star I would. I am completely disgusted with Bruce Heating and…read moreAir. Three years ago I spent almost $6000 on a new 2 Ton Lennox Heat Pump system for my rental property in Kennewick. Two weeks ago my tenant called me and said the unit doesn't cool, so I called Bruce Heating and Air to have them check on the cooling issue since they're the one that installed it. Their technicians showed up to my property and took few minutes before he found a blown fuse, then the misleading diagnosis started in less than 10 minutes. He said that my compressor is shorted to ground and a $1225 replacement is needed. He installed a new fuse, flipped the disconnect switch and unplugged the compressor so no one attempt to start the unit. I was also told that if I plug the compressor and close the disconnect to get the equipment running, the fuse will blow out immediately. This statement was also confirmed by his service manager, verbatim. I was a bit suspicious to the diagnosis from speaking to the technician by phone about the issue, so I called Jacob and Rhodes recommended to me by an extended family member for a second opinion, and what a difference did that make. Jacob and Rhodes technician came out and diagnosed the issue for free and he said the compressor is fine, it was the fuse that was blown out and that's it, turned it on and the unit still running 7 days later, no fuse was blown immediately like stated by Bruce Heating and Air tech/Service manager. OMG, I was going to be out $1225 for misleading and confusing diagnosis, I was even charged $107 for this poor diagnosis by their technician, which I will not pay. I will also fight for the $215 charge for their yearly service agreement that hasn't been utilized yet from 5 days ago. I will NEVER EVER call Bruce Heating and Air for anything and will avoid them at all costs due to their vague business practices. Here is the diagnosis from both vendors, I'm definitely staying away from Bruce Heating and Air and for sure signing a new yearly service agreement with Jacob and Rhodes. Here is Bruce Heating and Air diagnosis, Who I will NEVER USE AND DO NOT RECOMMEND. 3/18/2024 - met tenant on site. At arrival I found no AC due to grounded compressor blew out disconnect fuses. Contacted homeowner and quoted flat rate warranty compressor replacement unless extended labor coverage was purchased. At this time the compressor is unplugged. Here is Jacob and Rhodes diagnosis, WHO I HIGHLY RECOMMEND. 3/22/2024 - Second opinion. Please check compressor to see if it's shorted to ground, customer had fuse blow earlier, another company replaced fuse, left disconnect off and also left compressor plug off. Arrived on site and checked to see if compressor was shorted to ground, performed meter test and found compressor not shorted to ground. Reconnected compressor electrical plug to compressor and checked compressor windings, windings ohm out good. Dual capacitor test ok at 34.3/4.8 mfd - rated 35/5 mfd, still ok. Contactor contact points are ok. Restored power to unit and test run from room thermostat, compressor turned on and unit began cooling. Compressor amps 4.5 amps. Switched into heating mode and verified reversing valve switching. Unit is back up and running.

As temperatures continue to climb here in the Tri-Cities, you may be thinking about having your…read moreHVAC system serviced before the hottest days of summer arrive. I had such a positive experience recently that I wanted to pass along the contact information for C&R Heating & Cooling, LLC. C&R is a local family-owned business operated by two brothers, one of whom previously worked for Chinook. I had used Chinook for years because they installed the HVAC system in my home, but I became increasingly disappointed with their customer service and the thoroughness of their maintenance visits. That led me to give C&R a try. I couldn't be happier with my decision. They were knowledgeable, professional, and took the time to explain everything they were doing. They thoroughly cleaned and serviced my equipment, and it honestly looks almost brand new. More importantly, it's running more efficiently than it has in years. What really impressed me was that C&R pointed out several maintenance items that had been overlooked during Chinook's service visit just a couple of months earlier. Their attention to detail and commitment to doing the job right gave me a great deal of confidence in their work. If you're looking for an experienced HVAC company, I highly recommend giving C&R Heating & Cooling a call. It's always nice to support a local family business that takes pride in providing exceptional service.

Carlos and Rigo are very professional and knowledgeable. I had a terrible smell in my home and…read morecalled these guys to help. They quickly diagnosed the problem as having a cracked heat exchanger. They recommended replacing the furnace as repair would be around the same cost plus a new one comes with a warranty. They sent me a quote which I approved and they replaced the unit promptly. The new one they put in was more efficient than the old one and they also replaced the thermostat and fresh air damper unit. I learned so much about the process from them. They are attentive to answering your questions. The price seemed to be reasonable with what other HVAC companies are charging. They are very respectful of property and keep you informed throughout the process what they are doing. I am very impressed with their work. I will be using them for future jobs and highly recommend that you give them a try yourself!

I can't say enough about Eric Klassen at Falcon Electrical. He put in our Tesla charger in our…read moregarage. He quoted us the same amount we saw online, but after the job said you know this wasn't very hard because of the location and gave us some money back. What, who does that! Next hired him to install some bathroom fans. He cleaned one, fixed another and said we only needed to put in two and not four. Very honest, great work and reliable. Huge thank you Eric!

Eric did an amazing job! We have a new house and after living in it for a year, realized there were…read morea few more electrical outlets, lights with switches, and fans we wanted to add. We also had Eric and his brother run electricity to our 12x14 shed. All of his work was so impeccable! It all looked like it was originally built into the house! He pays attention to every detail. I cannot stress enough the quality of his work! I have recommended him to several friends and coworkers and they have all had the same experience. If you are looking for an electrician, don't hesitate to give your business to Falcon Electric. He is very fair with his pricing and is one of the most honest professionals we have ever hired. Help support our local small businesses!

They are amazing! I have used them several times. They come out right away and have always been…read moreable to fix the issue.

Tim came out on New Years Eve and promptly assisted me with some lighting malfunction...He was…read moretimely and through in his solution to my problem....I highly recommend Brashear's and their competent technicians..

Had a problem with my outdoor unit that I just couldn't figure out. Made a quick call and faster…read morethan ordering a pizza, they were rolling up to my driveway for the repair. After a few minutes of assessment, they explained the problem and made sure I understood. grabbed the part and moments later sweet, sweet cooling! They also looked over the system and gave a few pointers to maintain our system. price was fantastic for how quick and efficient they were! highly recommended!

Thank you, De La Cruz for your professionalism. I highly recommend them. Prompt to the request and…read moreto resolve the air conditioning problem. Nice! Thank you.