I'm so sorry to hear of the experience Darlene had with Hospice. The dedicated and caring team of…read moreproviders we interacted with over the course of my wife's fourteen months in home hospice, being totally bed bound and in considerable pain, was remarkable. They enabled me to care for her throughout this journey and through the final moments. My suggestion is to communicate with your case manager and medical provider in any hospice situation; it's their job to meet the needs of your loved one.

If it was possible I would give NO stars in this review. I am only writing this to warn people NOT…read moreto contract with this company. Based on a good "front sales pitch" we were confident that we were making the right decision for my sister-in-law. As it turns out it was one of the worse decisions we made. The excruciating pain she was in was NOT relieved as promised, staff was NOT available as promised, they provided NO to LITTLE support. What we did receive was one excuse after another why they were not there. My sister-in-law died last week and the only thing more painful than loosing a loved one is thinking you provided them with the best care only to find out it was a mistake. I post this only so you do not subject yourselves or loved ones to this place Go some where else I beg you.

My wife has Inflammatory Breast Cancer (IBC) - Stage IV, Metastatic, Aggressive. Like 90% of IBC…read morepatients, the IBC was already Stage IV when it was diagnosed. We opted for the hospice option because it was already spreading around her body. Life Choice Hospice has been there for us with a caring and professional intake session the morning after we contacted them through their website. That evening, Life Choice had delivered the equipment that my wife would need and started transitioning her to her new medications. We have a core care team of three. The names I have been using for them on our CaringBridge page are: The Amazing Nurse Julie (the primary caregiver who expertly changes the tumor's dressing and provides on-point answers, advice and support for both of us three times a week), The Fabulous Jessica (social worker whose visits, calm assurances, and insightful suggestions are truly priceless), and Stephanie the Magnificent (our Certified Nursing Assistant - because like a magician, she can turn my wife's soiled bed linens into clean ones really fast without my wife ever having to leave the comfort of the bed). When my wife woke up in pain at 2 am, we called the Life Choice Hospice 24-hour line, expecting to get an AI or an answering service. A Nurse Practitioner (NP) answered, (yes, a real person), and had the on-call person here in less time than we usually had to wait in an Emergency Room. The on-call (I forget if they were LPN or NP) was professional, caring, understanding, competent, and thorough who took care of her and did not leave until she and I both understood what was going on, why, what they were going to do about it, and what I had to do and watch for as they change her medication dosage and frequency to adapt to her increasing pain levels. We have needed the Life Choice 24-hour services at other odd hours between 11 pm and 4 am, and, while the NP on the phone and the LPN or NP that showed up were different, the pattern of professionalism, care, concern, and thoroughness was the same. When she noticed that I was getting overwhelmed with caring for my wife, The Fabulous Jessica suggested a "respite" meaning that my wife could visit a 24/7 care facility for 5 days to give us both a break. I did not know such a thing existed or could be so beneficial and timely. All three of my wife's core care team continued to care for her while she was in the 24/7 care facility. Life Choice had already contracted with a service award-winning facility, arranged transportation, got my wife settled in there, provided continuity of care by keeping their previous schedule, and coordinated the care my wife received from the 24/7 facility when Life Choice was not there. If you could use the help of a caring, competent, and understanding team of medical professionals like this, please contact Life Choice Hospice and Palliative Care. They accepted both my insurance from work and Jean's Medicare Part A.

My family decided that my Dad required hospice care towards the end of his life and we chose…read moreLifeChoice for that need. We were assigned Emily as our case manager and she was great to work with. However, we interacted the most with Grace who was on-call at the time we engaged them and helped my Dad a good bit during his last couple of days. Grace was super patient with us when we asked lots of questions about his care and hospice in general. LifeChoice also provided a rabbi for us and I think my father really appreciated that the rabbi visited with him for over an hour. I think they provided my father a lot of peace and comfort during his final days. My only regret was not engaging them sooner. Thank you LifeChoice for all of the help you provided my father and our family.

Similar experience to Janet M. In your ads on TV, please add…read more"if we show up"...ads are making me nauseous. Look elsewhere. I was promised 24/7 care for wife that has dementia after hospitalization. I was lucky if the caregivers showed up 50% of the time. I finally had to drop them and find other services. They will promise you the world, but can not deliver. People in office are very nice...but hands are tied. One person they sent had one job, stay by my wife's side so she did not take off bandage...could not handle that, left room to take a break, luckily nursing home staff stopped, saw that my wife had removed bandages and ambulance had to be called. I have more...but you get the idea.

Without question the worst service we have ever had. They would show up a third the time. Most of…read morethe time with little to no warning. I am under the impression that the Racine office has been closed and all the office staff has been terminated. I wasn't shocked to hear that. Just wanted others to know this in that they were responsible to help care for my 96 year old mother and failed to do so.

I WISH. I could leave 0 stars…read more Do. Not. Trust. Your. Loved. Ones. With. These. MURDERERS. Nurses bullied us into letting them take my grandfather for "a few days" because they wanted to manage his symptoms better. He was taken last night and we got a call this morning that he died. They didn't feed him. They didn't give him his medications. They didn't check his oxygen levels because they "don't usually do that" but they PROMISED THEY WOULD BECAUSE IT WOUKD MAKE US FEEL BETTER FOR HIS OXYGEN TO BE STABILIZED. They pumped him up with morphine when we specifically said we only give it to him once a day before sleep. They took him away from us to leave him in a room by himself and die.

The facilities are very clean and attractive---that said, Journeycare promised that our Mom would…read morebe looked at and be pain free in her last days. So far, we've had to chase the nurses down to administer simple treatment like providing some moisture to her mouth-which is cracked, dry, and very painful. Mind you-not meds-but simple hospice care. I'm expressing these concerns not only as a son-but also as a physician. I walked in on the daughter complaining for the second day. Mom has only been there barely two days. Journey care----please provide services you promised.

The staff ,nurses,and everyone took great care of our Mom, Betty Kenzler ,who passed away Oct. 7th,…read more2014 at 3:40 pm. My sister Sharon,her husband Rodney and I thank each and everyone of you for the great service you did. The staff,and nurses at Kenosha Estates are caring, supportive, willing to listen to you, and it is well-managed,very clean, no bad odors in the halls, and once you get to know them and they know you everyone is like one Big family. Thank you Kenosha Estates!!! Love Always, Cindy Hoch Sharon & Rodney Bernett Sue Gosz

i never could imagine the a Care Facility would have no reguared to the welfare of there Resdents,…read moreim one of these Residents, I hav to self Cath myself , i have been using Single Use Catheters pryor to my arrival to Kenosha Estates , id had 4 BLADDER INFECTIONS because they the Staff an the Nurses have been making me hand wash my Catheter so i can reuse the Catheter multiple times , I had nochoose in the matter , no matter how much i complained , in return i had 4 trips to the ER for Bladder Infections an the 4th time resulted in a very high fever do to the forth Bladder Infection that needed me to stay at the Hospital for FOUR DAYS.... I highly recommend that choosing Kenosha Estates Rehab Center should not be a option !!!I could say much more about this place , but my fingers would be to sore from typing....i not only choose to not give it any STARS i would put them two Stars in the hole!!!