In 2024, Lamco repaired our HVAC system, during the initial diagnosis they quoted us an hourly rate…read morefor the technicians which was mutually agreed and quoted over the phone. Clarification was further provided that the technician would charge for the hours that they worked for (Initial Estimate was ~5hrs work). Once the work was completed, the back office sent an office for the amount for the whole estimated time even though it took less than half the time (~1.5hrs). When the invoice was received it was a shocker since based on the communication prior to the work it was agreed to be per hour basis. After refutation, the invoice was revised to a lower number but still did not reflect the hours the technician worked. Its been a struggle to ensure alignment - I would not recommend them for any work!

Had some bath plumbing changes made to a 75 year old home. I worked with Chris via e-mail to detail…read morechanges and select new hardware. When hardware was available, I received a friendly e-mail for possible scheduling dates. Eric arrived right on time and got right to the job. He used drop clothes to protect floor and counters, cut away bath tiles to access old piping, ran new water feeds to a new, single handle control valve. Installed matching spout, drain, shower and matching decorative trim plate to cover the new control valve. At the end, Eric checked the valve scald setting to endure safety of the new water output. We were shown what he was doing as the project progressed, and he cleaned up all trash to our satisfaction at the end. Eric was here about 5 hours and was totally professional and friendly throughout. We are totally satisfied. Laamco has maintained our old HVAC system for decades, and recently installed a replacement system. They have installed a new water heater as well. We are completely satisfied with the technicians, plumbers and staff at Laamco. We highly recommend them for any heating, cooling or plumbing service or maintenance.

I've never left a negative review before, but I feel morally obligated to share my experience so…read moreothers considering mini-split installations can be warned. From the start, the installation process was riddled with problems. Rather than detailing each issue (which the company would likely try to excuse, as they did every time I raised concerns), I'm posting pictures so you can judge for yourself. I strongly recommend getting everything in writing--many verbal guarantees I received were completely disregarded. For example, instead of floor units in my kids' bedrooms, I was given ceiling units, one of which is positioned so low it practically touches my son while he sleeps. Now, as I'm finishing my basement, I had a friend who works in HVAC assess the mess Earth Tech left behind. He estimated it would take 3-4 days and cost around $3,000 to fix. He also explained the risks associated with their work: pipes joined in the middle are prone to future leaks, especially when unsupported, as stress on the joints increases the likelihood of failure. With so many joints, locating a leak would be nearly impossible. Shockingly, much of the system is held together with duct tape. While this may last through their warranty period, it's clear the entire system was designed to last just long enough to shift the responsibility of repairs onto the customer.

BEWARE! These people were inept or in bad faith or both. Made serious mistakes in the installation…read moreof my Heat Pump that cost me more than twenty thousand dollars.

I hired Servpro during a recent basement flooding emergency. While the crew showed up quickly and…read morewere polite, the overall experience left a lot to be desired--especially when the final bill arrived. We were quoted an estimate of $1,500-$2,500 over the phone. Imagine our surprise when the final invoice came in over $3,500. For two hours of on-site work with little water removed and equipment that didn't function properly (one dehumidifier showed a flooding error), the value just wasn't there. When we called to get clarity over the weekend--crickets. No callback. But someone did show up promptly to pick up the equipment and, charmingly, asked for a 5-star review before showing us the actual invoice. To their credit, they later applied a 10% discount after I complained, but that only softened the blow slightly. Bottom line: if you use Servpro, ask for a detailed written estimate first, and brace yourself for charges that might surprise you. Transparency matters, especially during emergencies. But Servpro water removal service is not worth the money.

After a pipe burst during the cold spell in February 2023, our insurance company encouraged us to…read morecall SERVPRO to do a thorough inspection and mold remediation for our flooded basement level finished living space. We were not there to see exactly what their team did, but we understand they were thorough. By means of email correspondence I did occasionally communicate with Stone Shi, their Administrative Project Manager. Stone has a good understanding of his customer base and I found him to be very professional, courteous, and knowledgeable. He stays with a goal until it is achieved! All in all, I would recommend with confidence SERVPRO and its team of able representatives. I will modify this review if I find things to be less than satisfactory after we return to our house.

Overpriced, Exorbitant cost if you need plywood, get extra prices upfront, Poor craftsmanship,…read moreleaks after, nail and screws cleanup extremely poor

We needed a roof repair from the recent wind storm we had. We were surprised how few roofing…read morecompanies will do repairs, but Red Dog's does! The person on the phone was friendly and understanding. The consultant that looked at the roof was professional, and caring. The repair was done right. Very satisfied!!

They were put on contract in early October. Started working the first week of December and from the…read moreget-go, I had my concerns. (1) Inconsistent communication from the owner. Lets just say I'm not a fan of chasing my contractor to find out when they will or will not show up. Especially when it is weeks of non-communication and then I have to reach out to find out where the contractor is to be told they will show up and then weeks go by again and they don't. (2) Poor workmanship on quite a few items by his crew with no project management oversight to correct issues as they arose. Only showing up when things had to be fixed and taking his crews word that items were done and done well versus seeing for himself. Interior bedroom doors put in but door jams not properly flushed (my mom and I had to fix it ourselves), windows installed so improperly that the owner himself had to come out to fix what his crew messed up, and even something as simple as caulking a bathroom tub had to be redone by the owner as the crew couldn't handle even that. (3) Incomplete projects that were partially started and then never completed to the point where after numerous excuses and being ghosted for months, I finally had to cancel the contract with this company and hire another company at increased cost just to complete the projects that this company started and never finished. This included exterior windows, exterior siding and exterior door. Portions of these incomplete (door sils, window sils and exterior siding) items were open to the elements for months during the dead of winter. Some projects I had on contract never even got started from bathroom vent and barn door installation. Overall, I would NOT recommend this company. The owner is very nice and he has one really good worker he calls "bob the builder" but overall the rest of the team seems pretty inexperienced. I would rather have a contractor that is less personable but did the job, versus one that is nice but can't execute it. The owner while very nice does not communicate well and does not conduct good project oversight management or he would have been on top of his crew when they made major errors and provided subpar workmanship.

Absolutely amazed at the job Flip N Out construction did on my roof. A local Fitchburg business was…read morevery reasonably priced and very professional. Old roof ripped off, Re-decked with 1/2in CDX, 6 ft ice/water shield Re-lead 2 chimneys and GAF lifetime shingles. All DONE IN A DAY. Can't sing their praises enough.

Last December, a strong windstorm sent a tree into the side of our house. Progressive Insurance…read morewas all over the claim. I contacted Eyles to repair the vinyl siding and roof damage. They had done such a great job replacing our roof several years ago, I did not think of calling anyone else. In spite of the weather, the roof was repaired in February. A great job performed by skilled craftsmen. Last week, Jennifer called to ask if it was OK for Don and Gary to come by this past Monday at 8AM to replace the siding. They arrived about 30 minutes early, and by 1 PM, the site was cleaned and cleared and they were gone. It was as though the windstorm had never happened. I cannot express how impressed I am with Robert, Jennifer and everyone I have met from Eyles. BTW, though I sent the Insurance adjuster's paperwork with my request, Robert sent a quote that was below the adjuster's estimate. I am so impressed by my experience with Eyles, that as soon as I receive and invoice, I drive to the office to pay it. I want to make sure that they are in business in the future if I need them.

I can not recommend this company. They installed a roof 14 years ago with 30 year architectural…read moreshingles. I called them a week ago and after several calls and going to their office they finally agrees to fit me in. They said they would be here today. This is also the second time they have not shown no call. Their warranty is crap. I have water leaking into my living roof.

We hired Auburn roofing to replace our roof 2 years ago - they did a fantastic job, priced fairly…read moreand were prompt and didn't leave a mess.

Phone number doesn't work, email doesn't work. Trying to cancel the service for 4 months now!!…read moreScammers

I purchase service to clean air duct in my house through Amazon. Amazon order clearly stated that…read moreservice will be performed in my house is less than a certain square foot which my house is. When the technician arrived he refused to do the work unless I pay him double what I had already paid. His reason was Amazon does not allow you to specify any restriction on the number of units, so he has no way of knowing. But the way I see is as an experienced business owner he should know the variables and it's not just limited to home size. And given that he signed up for his service on Amazon just based on square footage he should have followed through his commitment (which is very bad customer service in my opinion). So if you decide to hire him keep in mind that this owner will go back on his commitment