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    Hotel Ana y Jose

    3.2 (19 reviews)

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    Beach
    Nicholas G.

    This is a nice little boutique hotel on the main road there in Tulum. When you walk to your room its like you are walking through the jungle. Some rooms even have jacuzzi's that are in the jungle area. We stayed in a few different multi-room villa's and all were sick. The best one was the one on the beach with the pool. You have your own private beach to hang out. The beach is insane and definitely one of the nicer ones I have seen. This place isn't cheap but it is sick. The service here is good as well. The staff was very polite and friendly. The location is also pretty good since it is a quick ride from all restaurants and clubs. The staff were great about helping us get taxi's and any transportation we needed. They even set up a shuttle to and front the airport. I would definitely recommend. 5 stars all the way.

    Eric J.

    Charming is the perfect word to describe this hidden Tulum gem. From the valet, to Gloria (hotel guest services personnel) providing us with a personal tour of the grounds and our room, this hotel didn't disappoint. We stayed in the "Encantada" room which was private and overlooked the ocean. The decor was nice and the balcony area was relaxing with the lounge chairs, hammock and outside bathing area. The room comes with a beach side cabana that you can use all day. The service all around was excellent. The people that work here seem to take a great deal of pride in your overall happiness. Nothing but smiles and "holas" from the entire staff during our stay. The restaurant was good....lunch and dinner!! Side note - There seem to be constant maintenance and upkeep being done on the property which we also find as a plus. Other resorts you pass along the beach look dated and in need of repair....Not the Ana y Jose...IMMACULATE!! Thank you for an amazing resort stay and can't wait to come back for another visit.

    Party time with the ladies!

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    2 years ago

    Poor service and staff. They overcharge you for everything, and you not get good value for money. Would not recommend staying here.

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    6 years ago

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    Review Highlights - Hotel Ana y Jose

    Charming is the perfect word to describe this hidden Tulum gem.

    Mentioned in 2 reviews

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    WILD

    WILD

    (100 reviews)

    $$$

    Fantastic experience. Location, food, service - all of it. The exec chef here also has a great…read moreplace in Chicago - Carino - which we love so we had to try this and it didn't disappoint.

    This was by far one of the most delicious meals I've experienced in a long time…read more This restaurant was directly across from our resort and we decided to try it for our last meal in Tulum and we definitely saved the best for last. We did make a reservation, although the space was surprisingly empty at 7pm. We do know we came as the season is winding down, but for how good this food is, this place should always be packed. Our waitress was delightful - attentive, helped to explain every dish and the dishes all came out quickly but nothing felt rushed. The vibe is very jungle chic with open air seating, slightly covered by large leaf structures. Lots of candles and mood lighting. The menu offered quite the diverse selection of food options with a focus on traditional but elevated Mexican flavors. We started with some signature cocktails - my husband the mustachio whiskey drink and I had the wildfire. Both were perfectly mixed with great flavors. I will note the wildfire was more tart than spiced and did come with a fun flame element (sadly no pic). Also of note, the passionfruit that is used in this drink is a local fruit that is far more tart than other passionfruit you may have experienced. If you like a tart refreshing drink, this is your pick. We shared many dishes - the first was the pork rind with street corn dip. WOW. The pork rind seasoning was absolutely delicious and the serving size of street corn was epic. So rich, so delicious. We also shared the fried avocado - truly, the local avocados are heaven sent and the pumpkin seed purée was perfectly developed and spiced. Next up, larger dishes included the corn ravioli - this was so rich, and swimming in delicious truffle flavor. The raviolis were huge and there were 6 of them. The foam and nest elements while very pretty were also equally delicious. Not something that I often say when it comes to foam on plates. Finally, we had the shrimp main - I cannot put into words how amazing this dish was. The sauce was spicy, garlicky, and clearly developed over many hours. You could taste the time put into this. The shrimp were so tender the heads and tails just fell off. It comes with a side of bread and you will want to soak up every drop of this sauce with the toasted bread. If you are looking for elevated local flavors that have been carefully and meticulously curated then you must have a meal at WILD.

    My Perfect Wedding - Our wedding ceremony!

    My Perfect Wedding

    (16 reviews)

    Michelle and Aleza were wonderful wedding planners. My husband and I decided to get married in…read moreMexico on six-months notice, and despite the crunched timeline, they kept us calm, collected, and on-time throughout the entire process. Michelle and Aleza are both thoughtful, kind, and warm. They genuinely listen to your ideas and work to go the extra mile to make sure your vision is realized. At points where my husband and I were struggling to make decisions, they figured out how to get us extra time but were also clear when there wasn't wiggle room. Additionally, as locals to Playa del Carmen, they know the Cancun and Riviera Maya region inside and out, so they have access to the best and most reliable vendors. In the end, we had three nights of events across two hotels. All the logistics went off without a hitch. I'd highly recommend using My Perfect Wedding. They'll make any Mexico wedding a dream-come-true!

    My husband and I can't thank Michelle and her team at My Perfect Wedding enough for making our…read morecelebration absolutely perfect from start to finish! From our very first planning visit to Banyan Tree in March, through countless Zoom calls coordinating vendors and contracts, Michelle kept us calm and reassured us that any idea we had was possible. The ceremony felt magical and we're still hearing rave reviews about all of the details. We couldn't have pulled off this weekend without Michelle's guidance and resourcefulness. Even when the weather forced last-minute venue relocations--and we made last-minute changes to the tabletop--Michelle and her staff handled everything seamlessly. They never missed a beat, and went above and beyond to accommodate our (admittedly high-maintenance!) requests. Our family and guests enjoyed a truly enchanting weekend, and it was the storybook wedding we always dreamed of. We are beyond grateful to Michelle for giving us the most 'perfect wedding year.' We highly recommend My Perfect Wedding to anyone seeking a stress-free, personalized, and unforgettable wedding experience!

    Be Tulum Hotel - Cheeseburger

    Be Tulum Hotel

    (89 reviews)

    $$$

    Be Tulum is a beautiful property on the surface, but the guest experience is a constant struggle…read moreagainst failing infrastructure. We dealt with a non-functional HVAC system (requiring us to empty a dehumidifier every three hours), inconsistent hot water, loose door handles, and a broken safe. The most disappointing part was management's response. While we raised these issues repeatedly, the 'fixes' were either temporary patches or entirely ignored. It is exhausting to spend a luxury vacation acting as your own maintenance coordinator because the hotel fails to address basic room functionality.

    This part of Tulum is beautiful, but the hotel does not live up to its luxury marketing and makes…read moremoney by scamming you. We were charged $150 for "minibar" items like small nuts and lotion that were left around the room, despite the worker telling us that only items in the fridge were part of the minibar. They make it seem like basic items are included with the (already expensive) room, and then turn around to charge you exorbitant prices. Certain items are included (the incense around the room and in the bathroom) while others are NOT (the incense on the table), with no clear indications of what is an additional cost. And certainly no price list for the items (which makes sense, since they charged us nearly $50 for a tube of aloe). Aside from profiting off of this miscommunication rather than correcting the issue, the service and basic amenities of the hotel also did not live up to expectations. The room's safe was inoperable and required a technician to come fix it. The de-humidifier was out of maintenance and beeped all night the first day, keeping us up all night. They forgot to include a hairdryer with the room, and then forgot again to bring us one after we called them about it. These issues should not have happened in the first place, and response time to fix them was unacceptable. I would recommend staying in one of the many other beautiful hotels in the hotel zone, not this one.

    Nômade Tulum Hotel - Bungalow

    Nômade Tulum Hotel

    (111 reviews)

    $$$

    Service - we were greeted with a mini bevvies & someone even came with a wheelbarrow to bring our…read moreluggage to our rooms. everyone in the wellness center was extremely friendly and helpful. we had a few instances at the restaurants where people did not come over to seat us or take our orders and we had to flag someone down. not sure if that was because we went during off season. overall - very friendly & helpful. ambiance - the check-in area is outdoors with a cute lounge area. you walk down a sandy path towards the bungalows/units. you def feel like you are in the jungle with all of the plants & creatures (geckos, birds, iguanas, bugs). the different restaurants have different vibes. rooms - we opted for the bungalow **NOT THE SAME AS A STANDARD ROOM* which was basically a tent w/ an outdoor bathroom. meaning yes - you are going to be shitting & showering with the creatures. and everyone will be able to hear you! i thought it was going to be cute, but i got over that very fast & wished we got gotten either a standard room or upgraded to a bathroom that was indoors. it was kind of cool to shower next to a palm tree, but not so cool to have to pee with the possibility of a gecko falling onto your head. we did have AC though which was essential! activities - * cacao ceremony: beautiful ceremony. made me think of chocolate in a different way. held on-site and in the yoga shala. * yoga (2 different sessions): we tried to do the off-site yoga and we did not sign up early enough so we got turned away! so we did yoga on-site (again at the yoga shala). exercise has not been a focus of mine so it was TOUGH! but there were different levels and classes available. i appreciated both even if i struggled. *ice bath (private): i loved this. we did breath work beforehand. then we each got into the bath for 3 mins. our instructor was great. also held at the yoga shala on-site. food - 2 restaurants on-site. macondo was only open the first night we were there. which i was very sad about because they had the best hummus & pita. they also had a DJ so the place was insanely packed. very chill atmosphere with the couches. the other resto option was la popular which was on the beach. we had most of our meals here which was nice to be ON THE BEACH. but beware of creatures - birds stealing food & shitting on you. & iguanas crawling under the tables. ceviche from here was *chefs kiss* who would have thought grapes and shrimp went well together. !! TIP !! Bring bug spray or some bug repellant. we got eaten up. by the end of the trip i prob had over 50 bug bites all over. very very rough!

    We needed a quick escape and decided to come to Tulum for a few days…read more We saw a few YouTube videos on Nomade and thought it looked beautiful so decided to stay here. First, let me just say that taxis and parking in tulum are insane. Despite this being a high end resort there is no shuttle for guests and no parking. So you're beholden to leveraging their bikes which you can rent for free between 12-5 daily or the ridiculous taxis waiting outside the entrance. If you do choose to rent a car, parking is street only and this seems ridiculous for a resort. I will note on their website they say they have parking but when we reached out directly to the hotel to inquire about parking (because we were considering renting a car) they explicitly told us it was street parking only. Ok, since we are on the negatives I'll continue by noting that check in isn't until 4pm daily so an early arrival means you can hang out in the public areas but just be aware of that when you dress for an early arrival. The other negatives, our beach access suite (the second most expensive room/suite available) did have its own pool and outdoor seating area but this area only got early morning sun. This made the area not very enjoyable to use for the majority of the day because it was fully enclosed/shaded and the "lounge area" was a couch so not ideal for lounging. Additionally, we saw a few crawly uninvited guests in our room. Ants in our toilet room and then a rather large cockroach on our sink/vanity area. With the indoor/outdoor nature vibe of this resort these guests I'm sure are a common nuisance but definitely not what you'd expect for $1000/night. The area of the resort is very intricate and maze like and while this weaving of the jungle/beach is a vibe it for sure it is not accessible to anyone with mobility issues. One of the main dining areas also offered primarily low/backless seating so again, not the best for comfort or accessibility. We also had power outages our last night - this definitely made the room pretty humid and difficult to sleep in (but the storm was great to listen to and watch). For a place like this and a per night rate as high as they charge, they should have dependable generators. Also, not necessarily a negative but important to note, there are no TVs in any of the rooms, so bring a few great books and indulge in the activities and conversations with your fellow guests. The resort does have great beach accessibility with plenty of loungers for guests. But the area also had a LOT of people walking around during the day selling various items. This definitely made it feel less like a private beach and more just like a public one which was again, disappointing. The last negative I will give for this place is we did meet up with friends who live in Tulum and who came over to join us for a lounge-y day and despite again, having one of the most expensive per night suites they did try to charge us for their "day passes". Thankfully, they said they'd make an exception which honestly, shouldn't even be a discussion given the room cost and the fact that we ordered food and drink throughout the day and had it charged to the room. So now for some highlights - as the YouTube and instareel highlights will showcase the resort itself is very "vibey". The suite we stayed in was nicely appointed and did have lots of big spacious windows providing great sea views and sounds. The bed was very comfy and big - plus the room came with a separate large seating lounge area. The pool and water feature was beautiful but again because it was shaded for the majority of the day the water remained pretty crisp. Another positive is there are daily activities you can sign up for and experience - including various yoga, sound bathing, and a really cool bonfire and stargazing. The main eating area also had live DJs and music on the nights we stayed and that was great to have available. The food was really tasty albeit very tourist priced. We enjoyed snacks on the beach (the tuna tartar and guacamole were both super fresh and delicious) and dinner at Mercado the first night (taboule salad and a great Mediterranean take on a taco). Both of these dishes were tasty and big enough to share. Our booking did include a daily breakfast but ordering more than one coffee resulted in a charge and that seems pretty petty when the cost per night is over $1000usd. It's also important to note that if you have an early check out, and pay for the breakfast, your option on your departure date is a sad boxed "lunch". This again, is wildly unacceptable for the cost. Guests leaving early should be able to place a breakfast order to go the night before their departure and not just be given a sad, tasteless boxed option. All in all, it was a great getaway for us because we were able to switch off but we'd not recommend this as a place that's worth its nightly rate. If we come back to Tulum we will for sure look for different accommodations.

    Hotel Ana y Jose - hotels - Updated August 2026

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