The front desk man Fernando is really the one responsible for making this a 4 star stay for us! He was so personable and pleasant, gave us an upgrade to the ocean view room and also helped us when we had to extend the stay by 3 more nights. The hotel is under new management and is undergoing renovation, the 6th floor is currently the only one with air conditioning. There was also only one working elevator. It's located very close to the beach and is still considered to be downtown Rosarito. They offer free breakfast, thankfully the servers were careful and made sure we didn't have any pork as we do not eat it per our religion so they made us breakfast separately. The room itself was very cute and you can tell they are really trying to please you and be attentive with housekeeping. Bed wasn't too bad, wish there was a fridge and more towels but house keeping did refresh several times even though they forget to leave hand towels. Overall it was a pleasant stay, can't wait till they finish renovating and put in the wellness center. read more

See all

Hotel room didn't have air conditioning room 419 to be exact and seen other people in the lobby complaining also bath tub in room 419 was clogged and customer service doesn't answer booking.com couldn't reach them to cancel my 2nd day their. read more

This hotel provided bad customer service, online booking makes the staff give people bad rooms with no AC. Me and my poor of 8 couldn't have a good family trip because of the lady who attended us was rude and the line to even check in took an hour and 20 minutes. We were very unsatisfied and left due to the fact if you book online they will refuse to refund you in person. Very very rude and unprofessional service. If you decide, book in person. But my experience was not good. read more

A small fixable issue came up in my hotel room when i checked in so i went to go try and quickly get it fixed and talked to the front desk but i was given nothing but attitude filled responses and just overall disrespectful and unprofessional service. She was not willing to work with me at all and just basically told me figure it out yourself there's nothing i can do for you. I understand that their power is limited but for her to just not offer any help and push me away is unprofessional and overall rude. Just another stress added to my list when i'm suppose to be relaxing on vacation this is why i pre bought everything so i didn't have to worry about any tedious tasks while im out. read more

Hi I came in with my familia. Juanita was very rude and disrespectful towards me and my familia. I was so excited to connect with my culture and she is not setting a good example. I hope every person out here isn't like Juanita because she left me traumatized by her passive aggressiveness. And she took my pesos and didn't let me stay in El caurto. I'm devastated because I wanted to try the comida. Please talk to Juanita, I don't even know if that her name please let her know I'm disappointed. She had a white shirt with eyeliner, and the manager kept intterupting. read more

If you book thru Expedia and you don't pay until you arrive to the hotel they will cancel your room if you don't arrive before 5pm. We arrived at 10am and they told us we could not check in nor pay for the room until 3pm to 5pm. We told Oscar we were going to ensenada and won't be arriving until after 8pm. When we arrived Fernando told us they had no more rooms. Our rooms where given to other people. My recommendation is to pay for the room when booking or else your room will be given to someone else if you don't arrive by 3pm and 5pm. read more

I would not recommend staying at this hotel or booking through Expedia, Booking.com, etc. I stayed here over the weekend and was given a room without air conditioning. Apparently, if you book through third-party sites or get a discount, you end up with a room that doesn't include A/C. If you book directly with the hotel, then you can get air conditioning--but this is never mentioned anywhere on their website. The room was uncomfortably hot, and the only solution they offered me was a fan. No recomiendo hospedarse en este hotel ni reservar a través de Expedia, Booking.com, etc. Me quedé aquí el fin de semana y me asignaron una habitación sin aire acondicionado. Al parecer, si reservas mediante sitios de terceros o con descuento, te dan una habitación sin A/C. En cambio, si reservas directamente con el hotel, sí puedes obtener aire acondicionado, pero esto no se menciona en ninguna parte de su página web. La habitación estaba muy caliente y lo único que me ofrecieron fue un ventilador. read more

Hotel Corona Plaza - Fan - Hotels Near Me - Rosarito, BCN

Everything! Room didn't have air conditioning it had a swamp cooler that made the room hotter. The room is outdated broken mirror safety hazard. Bathroom is old shower head was going in all directions. We have a beautiful ocean view room overlooking a dirt parking lot with trash. We couldn't cancel so we just used it to sleep. Never again will I even consider staying here. read more

See all

Great place in rosarito breakfast in the morning bring your own fan thats all 5 star place

Ok, so the bed was fine, they provided a suitable blanket...... everything else is a bit of a circus haha I found myself pointing and laughing throughout the whole overnight stay. There's too much comedy here that would take a novel to talk about! I'm short.... no..... just don't stay here unless you're looking for a good laugh (Just keep your valuables on you since I hear there are no guar read more

See all

Wow! Regarding all the bad reviews. Thank the good Lord for us, we didn't experience the filth, rodents or bed bugs. Our room was on the 2nd level near the elevators. But didn't hear anything. Of course this was few days after Christmas (wintertime), so bit dead. However, my major complaint would have to be, no heating. It's winter, walking distance from the ocean, had been raining all week and the AC was on too high at night. You know it's too cold when you even see the hotel clerk wearing a jacket shivering a little. We asked her if there was something they could do to turn it down or if there was a control setting in our room we didn't see, she said no sorry but we can give you extra blankets, so that helped. A portable heater would have been nicer. There were a few minor issues like static TV picture & there wasn't many English channels. Took awhile for the water to warm up- but it was backwards as in hot right, cold left. No mini fridge, microwave or Ice machine. We bought ice from liquor store down the street & threw it in sink for our drinks. Parking was one ground level only, not very big, so if you left, you could lose out on parking inside. Ridiculous for a large hotel structure. Elevators were very narrow. We'd wait for next one more than once. Only one plug outlet next to bed. All stupid petty complaints, but kinda important to some people. The good was it was clean, we had towels, the clerk told us if we need more towels, pillows, toilet paper etc, to just ask. So we were thankful we didn't experience the worst like filth, bed bugs or rodents. The free breakfast was Ok- better than typical continental ones with stale pastries & coffee. All & all it wasn't that bad. Any negatives, wasn't reflected on the staff, they did their best. The hotel management seemed more focused on the cosmetics & offering spacious dresser & closet space, but not on the obvious I mention earlier the necessities are sorta important. Don't know if I'd recommend, the price was a bit steep for what it lacked from the others I've stayed at. read more

See all

Esta es la última ves que me quedo en este hotel Tengo llendo desde ase 7 años y cada ves que voy esta peor y peor. La comida del buffet es una porqueria a frijoles de lata NO Ma.... Uno va a mexico a comer comida mexicana no a comer latas mexicanas 1.Desde que llege no me dejaron estacionarme asta que no te registres 2.en reception te quejas y les vale madre!!! 3.no avía agua caliente 4.la puerta no abría tenías que empujar muy fuerte read more

We're do I start No parking with in the building (the one in property has limited parking) we had to park across the street in an empty dirt lot. Once we cross the street and got to the hotel through the back of building there is no clear directions where the elevators are. They have two elevators and one of them was out of service so you can only imagine. We have bought beers at the store and wanted ice they don't have an ice machine in property. The floors had stains and were obviously dirty The shower was filthy we found black long hairs and the drain had gunk from who knows what and how long ago. We stayed on the sixth floor and we could still hear everything happening on the street. Not a good stay will not ever stay in facility again and do not recommend. read more

Hotel Corona Plaza - Bathroom - Hotels Near Me - Rosarito, BCN

See all

I should have checked Yelp reviews before booking this hotel. The room did not have a thermostat, and the AC was on full blast. The bed only came with a light sheet, no actual blankets. There is also no phone inside the rooms so if you need anything, you'll have to go to the front desk. I called ahead and got pricing, but upon arrival, they tried to charge me $50 more than the price quoted 30 minutes before I arrived. They eventually honored the quoted price. If you need a blow dryer, you'll need to leave your license, so have a second form of I.D. If you're planning to drink or go to clubs. The blow dryer looked like something pulled out from the trash, but it worked. The beds were very uncomfortable, so we didn't sleep well and woke up with back pain. I'm in my 30s, so it's not from my age or health. All other hotels were sold out, so this place was a last resort. In the future, I'll camp on the beach if this place is the only option. read more

My boyfriend and I were here over the weekend for my birthday. After cruising down to Ensenada during the day and before going back up to TJ, we came across this place since we'd only be staying one night. The place is very quirky but some aspects of our room were gross. To name a few things: - The dead bolt lock was completely missing...the latch was still there though (LOL). - There was a tiny piece of super thin hair stuck in front of the bathroom sink on the counter and it didn't seem like the molding on the counter was dusted or cleaned at all. - There was also an electrical outlet missing the covering. Fortunately, we did not experience bed bugs and our stuff being stolen (like other reviewers have mentioned). I'd even go as far to say that our room was probably one of the better ones (we were on the 4th floor). Other quirks about this hotel: -It's a 10 story building, but the elevator only goes up to the sixth floor. - On the second floor, there is a thick, cylindrical "rail" but directly under, there is WIDE OPEN space where there is plenty of room for someone to jump off of or fall from (your choice but 10/10 would not recommend doing either of those things haha). The three positive things that came from our stay were that 1) the hotel employees were very nice, 2) they offer free breakfast in the morning, and 3) the check out time is 12:00 pm instead of the standard 11 am. *En español* Mi novio y yo estuvimos aquí el fin de semana para mi cumpleaños. Después de navegar a Ensenada durante el día y antes de volver a TJ, encontramos este lugar ya que solo nos quedaríamos una noche. El lugar es muy peculiar, pero algunos aspectos de nuestra habitación eran asquerosos. Por nombrar algunas cosas: - Faltaba por completo la cerradura del cerrojo...aunque el pestillo todavía estaba allí (jajaja). - Había un pequeño mechón de cabello súper delgado pegado frente al lavabo del baño en el mostrador y no parecía que la moldura del mostrador hubiera sido limpiada o limpiada en absoluto. - También había un tomacorriente al que le faltaba la cubierta. Afortunadamente, no experimentamos chinches ni robo de nuestras cosas (como han mencionado otros revisores). Incluso me atrevería a decir que nuestra habitación era probablemente una de las mejores (estábamos en el cuarto piso). Otras peculiaridades de este hotel: - Es un edificio de 10 pisos, pero el elevador solo sube hasta el sexto piso. - En el segundo piso, hay un "riel" grueso y cilíndrico, pero directamente debajo, hay un espacio ABIERTO donde hay suficiente espacio para que alguien salte o se caiga (su elección, pero 10/10 no recomendaría hacerlo) cualquiera de esas cosas jaja). Las tres cosas positivas que surgieron de nuestra estadía fueron que 1) los empleados del hotel fueron muy amables, 2) ofrecen desayuno gratis por la mañana y 3) la hora de salida es a las 12:00 p.m. en lugar de las 11 a.m. estándar. read more

The service we received was impeccable. From the first day at the front desk, Fernando was so friendly and welcoming. He was able to get us a room with an amazing view. It made the stay even better. The waiters in the kitchen were nice and accommodating for our breakfast choices considering we had a limited food selection due to our current diet. Dental work was a major factor in our food choices this trip since we were having a lot done. This is the first time I've stayed here and I was happy with it. It's currently going through remodeling with a new manager and it's getting better. There's still a long way to go but altogether this trip was great. It has a bit more improving to do before I could give it a higher rating. If I just judged the service I could give it a 5. If for the room alone I could say a 3.5-4. But without some great amenities like a great gym, a pool with better views and a more updated look, I have to be honest and give it a 3. read more

Hotel Corona Plaza - Our view from the bed. - Hotels Near Me - Rosarito, BCN

See all

You get what you paid for! The room was spacious and clean, the breakfast was included with the room (only down fall same food for breakfast every morning), the pool area is nice and has good environment. We came during Rosarito fair so we heard all the concerts for the two nights that we were there until very late. So, if you are looking for a quiet oasis get away this is not the place for you. There location is good, with parking and taxis outside at all times. Overall a good experience for the price! read more

Hotel Corona Plaza - Pina colada! - Hotels Near Me - Rosarito, BCN

See all

Horrible hotel super dirty I recommend to not walk barefoot on the carpet it was sticky and I don't think they vacuum it the door was broken you couldn't even see the bottom of the pool it was so dirty I think sleeping on the sand outside would have been better read more

Hotel Corona Plaza - Hotels Near Me - Rosarito, BCN

Got here a little bit early understanding about room not being ready but they deny us also to park on their premises which you need to have a wristband and paper check in document in order to do so ! They had a bit of attitude about it we just wanted to park the car inside in a secure place but instead they just mentioned you have to park on the streets until the reservation is ready .. to add up the hotel feels spooky for a reason not sure why , also they didn't have a reservation for us when we try to check in they mentioned they will create a new one at this point we just wanted to cancel but was giving us a headache !! When they "find the reservation (lie) they just created a new one for only 1 day instead of the 2 day we did with orbitz , the whole experience at this place wasn't pleasant , orbitz talking to hotel manager back and forward basically just trying to avoid the cancelation regardless they didn't have one giving the excuse about their system acting up ! I DO NOT RECOMMEND STAYING at this place read more

El peor hotel que me eh quedado. El baño súper sucio, tienes que usar una cinta en tu mano para poder entrar al hotel donde ellos esperan que no te lo quites mientras estás de huesper. Solo ay estacionamiento para un carro. No tiene aire acondicionado. Solo dos almohadas. Lo único bueno que tiene este hotel es que está ah pies de la playa. read more

See all

This Hotel Sucks! No AC dirty ass rooms. The receptionist clerks are rude af. No hot water. The check-in progress is ridiculous, and it's expensive af for the rooms. Can't go in and out with ur car you. have to wait or walk over to the hotel so they can unlock the gate. To top it off to get to your room there's only one working elevator the wait time to get to ur room is 20 minutes. read more

Will never stay here again. Loud, dirty, super cold and service was horrible. They kept my husband's and my ID at front desk. They didn't call us back, not even went or knocked on our door, when we check out they didn't tell us anything. Worst part is we notice when we got home to California. Had to drive back didn't notice till 3 day later. Horrible customer service. When we went back to go get it jo sympathy they didn't care. We called to see if they could mail it and no. read more

These people have stolen over $100 dollars from my girlfriend. We tried to cancel our booking because the hotel was an absolute turd and tried to force us to wait in a 2 hour line to check in. She still has not received her money back. Expedia is trying to get ahold of them to get her money back If you book this hotel beware, it is extremely shady. The corruption has clogged every toilet in the hotel and it is flooding into the lobby like in 'The Shining'. OK, Imagine letting a group of 1st graders run a hotel, they would run a more efficient operation. We received an email stating we have to check in from 3pm to 6pm or else we will lose our reservation and our money. So we arrive at 4pm and there is a 2 hour line to check in on our vacation. I have never seen such inept indifference to customer satisfaction in my life and I have traveled extensively. Someone kept farting in the lobby and i thought I was gonna throw up, although it could have just been pipelines spewing excrement into the ocean. The quality of the hotel can probably be compared to an average hotel in rural haiti or venezuela. Do yourself a favor and sleep in the gutter. read more

Hotel Corona Plaza - People waiting in line for 2 hours to check in to their mouse infested room.  What a sad joke. - Hotels Near Me - Rosarito, BCN

See all

Great hotel for a get away. Not expensive, great view, centrally located. We weren't able to pair with WiFi for the TV in order to get Netflix and there is no phones in the room, so room service is non existent. But the staff is very accommodating and it's clean. read more

See all

The hotel is still being remodeled. I didn't swim but the pool looked pretty Clean. They played loud music at pool!! Awesome!! When you enter the lobby, there is a security guard. I don't know if he was armed or not he was too cute I didn't even notice. Lol We booked a room for a day and we were aware that they didn't have heat or AC prior to booking. It was warm outside but we were pleased to find when you open the window there was a nice breeze that came thru the room from the beach. On the 6th floor we had a beautiful view of the city and beach. We had more of the modern remodeled room which pretty nice. The shower head in the bathroom ran slow but it's not a big issue. Breakfast was delicious!! There was eggs, chicken and steak fajitas. Beans and tortillas. I'm from northern California, so I tried not to really drink the water in Mexico. (I heard you can get sick because the water is contaminated) I tried to drink "bottled only" drinks. The only thing that was bottled or in a container was a carton of milk for the cereal. It was my only only option. Unfortunately it was warm. There is a bar at the breakfast area, I ordered a can of soda, that was not warm, but it wasn't refrigerated. I wish they had mini bottled water, maybe mini cartons or cold juice for the breakfast area. When you check in they give you a wristband for breakfast. Um.. I don't think that's a good system to have. We checked in early morning, Just the thought of having your free breakfast wristband worn all day and night during partying is kinda odd. Plus it could be a safety issue if you had a weird stalker looking at your wrists seeing the hotel your staying in. Luckily I'm ugly. I didn't have that problem lol I'm giving this hotel 4 stars because we paid a really low price for a really nice beach and city view, new remodeled room, and our experience overall was pleasant. read more

Hotel Corona Plaza - Hotels Near Me - Rosarito, BCN

See all

I trusted my friends to book a place in Rosarito, never again. I thought we were staying in a nice hotel at first but when I arrived I literally thought this place was a prison from the outside. We checked in our room and our window was open we couldn't shut it all the way. The beds were stained which I'm sure was blood. The bathtub had a dark yellow-brown stain, literally everything was stained. The people that were staying on our floor were so sketchy, I could hear them playing gangster music 10 rooms down and I could hear them opening and closing doors constantly every 5 minutes, weird activity. I couldn't be here any longer I had to check out and find a nicer hotel. Stay here if you're down to get murdered. read more

Freaking terrible!!!!! Don't stay here! Stayed here for a night because we were traveling back home. Paid $95 and the bathroom shower curtain was full of mold. Excessively. There was blood specs on the wall and we woke up to mice in our room! Filthy. Unsanitary. Magda was rude, promised a refund and we never received it. Don't stay here! read more

See all

I made a reservation for 2 people and put option pay at hotel. I went to get the address for the hotel and found it was cancelled. I reached out to reservations LIEZEL who said it was cancelled. WHY? because the card name was different than the reservation name. Well yes the reservation was for 2 people 1 was me and one is the person who is paying. Didn't matter because I did the option to pay when we arrive. they could see the ID for the card and the card it self. Then she said that the card was charged to make sure funds are available which they were. This was all done threw chat so she said to call to redo the reservation. Well after that they never answered the phone she kept hanging up. Good luck if you go there make sure to let LIEZEL know who needs to find a new career choice cause customer service isn't it. read more

Room was very dirty they do not clean behind beds there's was spider webs shower was dirty pictures will explain the rest price is high for a room this filthy read more

See all

Aunque el alberca puede tener unos cuantos renovaciones en terminos de apariencia, la agua si estaba limpia y habia espacio grande para nadar. El problema es con la comida. Compramos el Day Pass que venia con aceso al alberca todo el dia y una pizza familiar. Llegamos alrededor de las 12:30 y casi 3 horas despues, nada de comida nos trajieron aunque les dijimos varias veces. read more

The dirtiest hotel that I have ever booked . The hotel looks decent from the outside. It's an absolute disgusting hotel. We asked to please have it cleaned and we expected for it to be sanitized and vacuumed and the employee showed up with a broom. He stated they do not use vacums. 1. Rugs are stained dusty and and never cleaned 2. The lock to the door was broken 3 Bedsheets had holes and they were extremely stained. 4. The bed was old and stiff 5. No heater. 6. The shower needs to be updated 7.Furnitute never sanitized We expected a decent room but this is worse than a motel. read more

It looks fancy outside but once you get into the room though it's a cheap motel room no AC anywhere in the building horrible during summer. Breakfast was pretty good so was the service by the pool. The management sucks. Also big windows have no railings or any kind of protection from someone coming in read more

Hotel Corona Plaza - This is the window where you can easily hop out of. Although it does have a good view. - Hotels Near Me - Rosarito, BCN

So many things wrong with this hotel. Arrived at check in time, which was 3pm. Then we waited over an hour in line to get checked in. Next thing, there were no towels in the room. Had to hunt the steward down for towels. Parking situation was ridiculous. Gates are locked and you had to go search for someone just for you to get out of the parking lot. The food served at the bar near the pool was a joke. Unedible overfried fries and old haggard looking vegetables served with the chicken wings. Although I will say the chicken wings were good! Nobody bothered to clean our room the next day. Towels were tattered and torn! Um no, never staying here again! read more

See all

Reading all these bad reviews definitely don't make it any easier to book a room here but I have to say they are definitely misleading . Sure it ain't no 5 star hotel but my girlfriend and I were more then happy and will definitely book here again . Your car is secured in a parking Lot either street level or underneath the hotel . Your about a 5 minute walk away from the main clubs and fun activities . No need for a cab . Staff was great . Really respectful and had no problem answering any questions . The checking In can be a pain ... IF your A ROOKIE. 20 bucks gets you an early checking ( we checked in at 12 ) just be respectful and it goes a long way here . A tip dont hurt . Breakfast was great , way better then the cereal and bagel you get at other places . Beans , chilaquiles , pancakes , eggs , fruit , fruit juices etc ... There's a small pool that's clean and they have waiters that bring you 2 dollar beers I mean cmon !! Look , over all the room was clean and we had a great view of the beach . This ain't vegas . But I've stayed in San Francisco downtown area and that was crap . Don't let these spoiled brat reviews ruin it . It clean , cheap and it's under remodel so they are cleaning it up at lot . A lot of security as well read more

Hotel Corona Plaza - This is a junior suite with beach view - Hotels Near Me - Rosarito, BCN

This place is horrible! I just checked in and I %100 regret it! The service here sucks, the women at the front desk were very passive aggressive and super slow! There are unfinished work all over the hotel makes me feel like I'm living in a construction building! And only one out of two elevators work! The rooms, are so small so old! They NEED to be updated! The TV is a BOX! The hot tube does not work, and the pool is FREEZING! Never again! read more

Hotel Corona Plaza - Dirty and crusty floors for a bathroom! - Hotels Near Me - Rosarito, BCN

Please if u gonna visit rosarito , don't come to this hotel this is worst hotel , there's not air conditioner, there s no phone in the rooms , and so expensive read more

See all

The worst hotel I stayed in (Hotel Corona Plaza in Rosarito) they charge your credit card a day ahead. I booked the room for 4 nights, The first night I wanted to be day light to run out from the hotel. I cancelled the rest of my days at 6:00 am and they still charged me one more day with out me staying at the hotel, If you ask for reimbursement they tell you they will reimburse you, but they don't. This hotel is the worse! They have no water to shower, the sink has very hot water you can burn your hands. The rooms have NO A/C, has no phones to call receptionist. The walls are thin as a paper you can hear people having sex. You ask to talk to the Manager they deny the manager. They have very poor service. DO NOT STAY AT THIS HOTEL. you will have bad experience. I'm still waiting for my reimbursement. El peor hotel que me eh hospedado (Hotel Corona Plaza Rosarito). Te cobran un dia antes de que te hospedes y NO TE REGRESAN TU DINERO. El hotel no tiene agua para banarte (Ducharse), el agua del fregadero esta muy caliente para ser un caldo. La habitacion no tiene aire acondicionado. las paredes son como papel fino que escuchas a la gente tener sexo. No tiene telefonos en la habitacion para llamar a la recepcion. Si no te hospedas todavia te cargan tu tarjeta y cuando quieres reclamar tu reembolso no te lo dan. Llamas para reclamarlo recepcion te cuelgan. Pides hablar con la gerente del hotel y te lo niegan. MUY MAL SERVICE. TODAVIA ESTO ESPERANDO MY REMBOLSO. read more

Three stars. One at the front desk for the great costumer service. Two stars to the guy running food and drinks to poolside. Just like in America you get what you pay for. I paid $60 for a double queen breakfast buffet included for 4 so my family of 5 maid out. Here's how I break it down. Five dollars of breakfast a pice $5 for each of us to sleep with no ac open mosquito window and $2 dollar shower each. So if you get a better deal great I wouldn't recommend you pay any more. I don't like bashing businesses so I'll leave it at you get what you pay for. Had to come back and edit the breakfast buffet wasn't bad it was as good as all my family getting together and the moms whipping up a Mexican breakfast. Get there early I missed the pancakes. read more

See all

Please believe the horrible reviews!!!! Just stayed there over this weekend and to start they have a room Key that didn't work. I was waiting and waiting and they had to come up and open my room and still with no key. The room was so basic that motel 6 is way better than this. Walked in to the restroom and it was not flushed. Tub was sooo dirty. No phone either to contact even the front desk. No alcohol in your room unless it is bought there. I did early check out at 5 am because I could not handle being there anymore. Worst experience ever!! read more

Many issues with this place although the beginning of my bad experience was probably Expedia's fault and the hotel could have remedied it but chose NOT to due to greed. Will also describe the decrepit condition of the place so Yelp do not let them remove this review. I found the place on Expedia, entered my stay dates, number of people, age of children, CC info, and hit the book button (on my iphone). There was an "error" and it said to try again. The CC info was still there so I hit submit and DID NOT check the dates, which got reset but the error. I didn't discover the date problem until I was getting all my travel documents in order and saw a check in date in the PAST since I booked days before travel. I called Expedia and explained what just typed and they said they could do nothing for me but would call the hotel. They got back on the line and said the hotel would not reimburse me either so I lost $127 per night because I was too stupid to double check ever data entry field after the "error". Clearly this is an Expedia problem so be careful with them too. So being that there aren't many options in Rosarito, and friends were staying in this dump, I decided to re-book but this time on my computer to avoid "errors". Well EXACT SAME THING HAPPENED. Error occurred again and thinking I was smart this time I caught the fact that the error resets the check-in dates. I updated them and hit submit again. I thought all was good but IT WAS NOT. Upon check-in the front desk wanted to charge me an additional $118 per night because my two kids were over the age of 8. When I booked both times, the night I was robbed of and the one with the correct check-in date, the website never mentioned an additional fee for my kids, which I listed. MOST PEOPLE WOULD BE ABSOLUTELY SCREWED AND FORCED TO JUST PAY THE EXTRA $118 PER night. I pointed out I had already been screwed out of $127 for a night which I didn't stay there. She him-hawed and eventually agreed not to charge me the $118 but I would not be getting the free breakfast. Big deal as I wanted to eat street food but the point is they continued to be petty taking away something they saw as a "perk." The Dump of a Hotel The lobby is worn down and probably last retouched in the 1990s (a great era by the way). Probably would have been a good location for a Saved by the Bell episode back before all the colors faded from the floors, furniture, walls, etc. Check-in was straightforward. Elevators were old and slow. Glass wall was super dirty, probably last cleaned in the '90s as well. To my surprise exiting the elevator it was a nice modern looking floor. Got to the room and had a nice door, nice door knob, entered the room and looked pretty nice as well. However, the walls had lots of chipped and peeling cement/paint from installing the furniture. Appears as if they prepped the room by throwing furniture in there before the weekend but didn't have time to actually touch up or clean the place. The room does NOT have AC. It was only about 73 degrees outside so wasn't an issue but it felt warm, especially with 4 people. I can only imagine how unbearable it must be when it's actually hot. The floors seemed to have a film of dust. Have you ever walked on tile with sand or dust on it? Felt that little scratching sound that makes your skin crawl? That's how the floors were. the night stand was clean but when I set my bag down in the area where you hang clothes (doesn't have an actual closet) and picked it up it was covered in dust/dirt. There was no trash bin in the room so we just put trash in a bag we had with us. Despite their desire to charge $118 for 2 kids the cheap bastards only had 2 towels in the room. This is probably a Mexico thing but we were on the 6th floor and could open the 8 foot window (haven't seen that in the US) so if you want to jump out a window this is a good place to do it (please don't, talk to someone). The ceiling had the sheet rock cut out as if they were going to install a light but that hadn't happened yet so it was just a 6 inch hole. On our way down, in the elevator, the door opened on other floors. They looked just as terrible as the lobby except they had SUPER faded pink and green carpet (popular colors 25 years ago) so I can only imagine what the rooms must have looked like. Now I understood why I head others say they only paid about $60 per night. Probably had rooms on floors that weren't remodeled yet so pick your price point and request a room according to what you want. This place is NOT all inclusive and gives nothing away free so I'm not sure why they had a guard at the door and wouldn't let people in to the lobby bar (temporary bar during the day). Saw a few folks get turned away. They put a bracelet on your wrist so they know if you're a guest. The place was quiet, 2 minute walk to the beach (is not ocean front. There is another place between Corona and the beach). read more