If you are going to Mazatlan this is a perfect place. Small, attentive service, on coast and in…read moreold town - beautiful old building with tiles and arches and great balconies and terrance's. Delicious free breakfast - pool. My daughter and zI were there for 5 nights- we loved it.

I stayed here 7/2/21 for two nights and was very pleased with my stay. The hotel is under new…read moremanagement and they're doing a very good job. I've stayed here under the old management and it was excellent (thanks Nate!) and I was happy to see the hotel run with the same high standards. The room was very comfortable and the included breakfast in the courtyard was great. Super location for many amazing restaurants and only one block from the ocean. I was traveling with my little buddy Elliot (my cat) and the hotel staff was happy to welcome him, too. Good news for people traveling with their four legged family.

I came here with my girlfriend back when we were visiting Mazatlan. We did not want to stay close…read moreto all the drunks in Zona Dorada, so we opted to stay in this fine boutique hotel on the other end of the malecon (boardwalk). The hotel is indeed a nice hotel, albeit a bit older. We parked along the street, and walked in. Check in did not take long, we got our key and walked up to our room. The lock gave us some trouble, as it was older, but we were able to get it open. The room itself was decent, and it had a spacious balcony. We were hungry, and we decided to order some room service. The food from room service was pretty good, from which I ordered a breakfast dish of eggs, chilaquiles, beans, coffee, and lemonade. This place had a spacious bathroom and shower, which was great considering how hot and humid it was outdoors. So where this place went wrong was our last night here. We came back to the hotel relatively early. Since I was not sleepy, I stayed up to work on my laptop while my girlfriend slept. Around 3AM, I head someone trying to open the door. I stood maybe 5 feet from the door, and an older man wearing an employee shirt but no nametag was at the door. He was more startled than I was. I asked him what he wanted, to which he responded that he was checking to see if the room was empty. I was not buying it, but I decided not to wake up and freak out my girlfriend. The following morning, we complained about this to the front desk. They claimed to go over the camaras and not see anyone outside our room at that time. Right away, I knew this was an attempted inside robbery, and we decided to check out that very morning. Unfortunately, the people at booking.com were not able to get us a refund, but we were not going to stay in a place that has people trying to rob us then cover it up. The property is nice, but I can never forgive them for this. I don't recommend staying here. But if you come here nonetheless, I would not bring many valuables and lock up the ones you do in your luggage while you're out or sleeping.

If I could give Casa Lucila 10 stars, I would…read more We stayed here on our recent trip to Mazatlan - and to be honest, it was by accident. We planned a last minute trip and all the resorts were sold out. Luckily after hunting online for boutique hotels, I came across this gem. Yes, everything does happen for a reason. This place is phenomenal. Everything from the check-in, service, food, rooms, view, rooftop pool and drinks were spot on. A family owned boutique hotel, Casa Lucila offers a small intimate vibe where you can zone out, relax and not have to deal with the tourist nonsense that you might experience in the Golden Zone. We took advantage of the rooftop small infinity pool on a daily basis and ordered lunch poolside everyday during our stay. The hotel is small, that most of the time you'll feel like you're the only guest staying there - which may seem weird at first, but honestly - it makes you forget about all your worries and helps you relax while your vacationing. I could write a novel about how awesome this place is, but the pictures and reviews speak for themselves. If you can fork up $200+ a night, it's beyond WORTH IT. And, I'd highly suggest drinking and eating here - the food at this place is 10x better than what you might find at local vendors or restaurants. Thank you Casa Lucila for a memorable trip to Mazatlan. Can't wait to refer EVERYONE to your hotel, and I can't WAIT to come back. =)

Unbelievable that they have the nerve to charge $70/night! The door to the room is so flimsy you…read morecan see light behind it; furniture in the room is old, smelly and worn; dead cockroaches on the bathroom floor; no fridge in ANY room at the hotel; one elevator that works, which is constantly being used by staff; no cable TV; no website, or working email....When we pointed these things out to the receptionist, we were told, "You should have asked to look at the room first". Needless to say, we will only stay one night, but don't want other travelers to waste their money here. There are many other reasonably priced hotels around that offer so much more.

Great place to sit on the boardwalk "Malecon" and have a giant beer "Caguama". As far as I know…read morebeer is all they serve. Nice sidewalk cafe setting with parking in front. Been there twice now.

We have been coming here since 2017, at first I wasn't sure but I said sure, when we got there…read more. WOW I was completely amazed at this resort, on our first day it was amazing the food at the restaurant was out of this world...very delicious, the employees are fabulous & very hard working. In 2019 while we were there, had an emergency, by this time we were spending 2wks there by the end of the first week we were supposed to change rooms but the front desk went out & beyond, the management said we can stay in that room. I was so grateful This place is one of the best resorts in Mazatlan, if you ever wanted to do tours & such...go down & talk to Rudy he is awesome, if you bring children they do have fun activities during the day...in the morning they have exercise in the pool, in the afternoon bingo every day (that's fun) happy hour 2x a day except on Fridays 3x a day, they have a wonderful massage area..hopefully next time we come down they will have the volleyball up in the pool & singing (karaoke) back up on Friday Nights (I sure missed that) Trust me you won't be disappointed on this resort, lots of stuff to do around town..either by bus or taxi

A wonderful resort where happy hour comes twice a day, because one just isn't enough. Soccer,…read moretennis, volleyball, foosball, pretty much the Olympics of all activities. It wasn't all inclusive, but this place felt like home for the week. Worth every peso and then some. Glad I was able to enjoy with family and friends. Will be coming here again.

Very picturesque, and oh so relaxing! The pools are so nice, and each has its own bar and snacks,…read morebut like a lunch menu, think fajitas and quesadillas. The rooms are large and comfortable. The employees are all nice and friendly, quick with a smile! The private beach is awesome! Again, it's own bar and snacks (burgers, quesadillas....) and a waiter named Javier....doing an amazing job! Kudos!

My stay is so awesome and restful The personal is so helpful…read moreand polite I love it here at El Cid Marina I ll definitely will come back next year for another All inclusive stay here! I also chatted with Tim Kaminsky the manager: friendly and informative about the hotel, and the activities! Omg: for lunch I ate a smoked marlin (fish) ceviche on a mini tostada: honestly I think it was the best meal I've ever had here so far It was so tasty and fresh Kudos for that dish

NOPE. Sorry Ramada, had hopes for ya. I want to give this place more stars because it had so much…read morepotential, but after three nights here i couldn't wait to leave. It sucks because we LOVED the Inn at Mazatlan (the first hotel) and after having that amazing experience to compare to, we decided we don't want to come back here and won't recommend it to our friends. So the room was TINY. Crazy tiny. We paid $114 for an 850sq ft room a night at the Inn at Mazatlan and $95 a night here for probably a 300sq ft room. The front desk said a room on the first floor was better because it's easy access to the pool, but... yeah... That ended up being the main problem. I wish we stayed in a higher up room. Another weird thing is our room key stopped working three times. After our long trek back to our room, we'd be disappointed that the keys didn't work. Can we talk about how humid the rooms are, too?! Nothing dried and everything smelled when we came in because we couldn't leave a single window open because - AGAIN - we were on the first floor. The bathroom shower curtain didn't dry at all. The bed was big and comfy, but it felt itchy like they needed to wash it. We had to request they change our sheets... yeah it was that bad. the pillows also smelled like mold or a wet rag that HASNT DRIED. The hotel was also super weirdly designed. It was a trek to get to our room. One night I walked all over the third floor looking for the ice machine and finally after 20mins I found it and it was broken. That also reminds me- the room does not have a fridge, but on the plus side- it does have an iron and a safe. The beach is really nice and calm on this side of town. We liked the beach a lot, actually. the pool area was beautiful with lots of seating, too. K, the RESTAURANT--- really bad slow ass service. The waiters are all sleeping and probably all in high school so they just don't give a shit. They also messed up our room service order really bad and made two wrong dishes... we were too exhausted to care and left it. The drinks are good and the morning breakfast buffet seems to be a hit. It's cheaper for alcohol than it is for pineapple juice tho... They also don't speak English so be prepared for that. PIGEONS ON EVERY TABLE. They need to hire one of those dudes who holds a falcon and releases it time to time or something to take care of those gross ass pigeons eating off the tables like rats. That really grossed me out. The pool is full of kids screaming and playing. That's cool tho, it's a fam place. But AGAIN, OUR ROOM FACED THE POOL SOO... You feel me. We didn't end up going to joe's oyster bar, but at 3am I can hear the bass bumpin. Apparently it's the "hottest" nightclub in Mazatlan and it's attached to the ramada. I got a service at the spa...it was really difficult because I couldn't communicate well with the masseuse bc she only spoke Spanish and my Spanish isn't super fluent. Also, she did a pretty bad job for what I was hoping for. They had free wifi, I didn't use it bc I have international service, but I heard it was ok, so that's a plus. There aren't many cute walking places either, so you'll def need a taxi.

Most disgusting hotel ever!!! If I could give it negative stars I would. Within the first 10…read moreminutes I noticed built up dust in every corner of the room, mold (shower floor, all in the soap dish area, and in the shower heads), blood on the shower curtain, chipped paint everywhere, dirty walls, 1 towel for 4 people (2 adults and 2 kids), weird bug on the bed near the pillows, moths in the room, both showers in the room have about 5 inches of water just sitting in there, and broken bedroom door knob. I've seen cleaner port-a-pottys (seriously). Do yourself a favor and just sleep in your car or pick a random bench. I wouldn't even bring my dogs here. Took photos of it all.

We booked the Stone Island beach day while our ship was in port…read more Finding the contact person was easy. We were early so had to wait about 15 minutes for others to check-in. We then piled into the back of open air trucks (no seatbelts) and made the short drive to the dock. We checked-in and paid our balance. This was SLOW process as there was only 1 employee checking people in. We were given paper tickets for our boat ride, lunch and activities on the beach. The leader explained our food options and took our orders in advance. We then waited approximately 30 minutes before making our way on to the boat. Our boat crew had a lot of trouble docking and it took a long time. We departed 45 minutes later than what was advised on our tour ticket/information...only to turn back to the dock and pick up 4 VERY late guests. Again, the boat crew had a very difficult time docking. Took a "cruise" around some rock formations and were hit up for a raffle to support their injured co-worker. Once we reached the island, we climbed into an open air trolley/wagon and made the very bumpy and dusty drive to the beach. Once at the island, we were told they would "come find us when lunch was ready" but that didn't happen. We noticed other people eating and went and tracked down our food. The included food was really bad. I chose the combo which consisted of 1 piece of chicken, 1 piece of fish and a small cheese quesadilla. The 1 piece of chicken was beyond overcooked and literally all bones. I got 2 bites of chicken out of it. The small piece of breaded fish had a pretty strong fish taste and resembled frozen fish sold in the states. The cheese quesadilla was good but very small. The rice was OK but the beans were very runny. Open bar (2) were good. If you wanted to have your personal belongings in eyesight, you had to pay to rent a chair/table close to the water. We opted to just plop our stuff in the sand. This beach is NOT a good choice for young children or non-swimmers as the waves are very rough and there is no protected area to swim. The "leader" of our tour didn't take a headcount or keep track. He just verbally yelled that it was time to go. We were probably 3 blocks down the road when 2 people from our group were spotted running/chasing the wagon. We stopped and they hopped on. They had been left behind. We boarded a much larger boat, with other groups and made our way back to the marina. Boarded the open-air trucks and returned to the ship.

They are twisting the facts so they can appear to be the victim here. I did tell them everything. I…read moredid not hold back information like they alluded. I did tell them to stop contacting me as they said the same thing over and over and over. I got sick of their justifications. They promised to refund me $45. I said fine, now go away. Still waiting on that promised refund. It's been weeks. I never insinuated the conditions were in any way their fault or under their control. They did not divulge before hand what would happen in the event we only did one dive. I would have made a much different decision about going had I been informed of this policy. And the kicker is they never gave me any refund as they claimed! None at all. Not one cent. So they claimed to be trying so hard to provide a good service and in the end they lied in their response about giving me a refund. Watch out for these guys. My experience with them showed that they are not honest. Where is my refund Mazatlan Tours? You promised to refund me $45. Where is it? I felt you should have refunded $67. They caused this bad review over $22. That is assuming they refund the $45 as they promised and then claimed! Bad business practices.

Hotel La Siesta is an older hotel in Olas Altas. It is directly across the street from the public…read morebeach, right near the ocean swimming pool, and conveniently located (walking) to Plazuela Machado and numerous restaurants and bars. The famous Shrimp Bucket is downstairs on the corner. I stayed at this hotel on NYE for its location. I walked to the Plazuela for a fancy, overpriced holiday dinner and then returned to the street in front of the hotel where the city hosted a celebration- complete with bands and fireworks. The stage was literally right in front of the restaurant and the Malecon was lined with plastic tables and chairs brought in just for the event. The location was perfect. I had a courtyard room (without a balcony) and it was small, sparse and musty. The bed was at least two levels harder than extra firm. What do you call that? Concrete? (Seriously the hardest bed I've ever slept on!) The music continued on until 3 in the morning, I think. If you go for the party, be prepared to enjoy it!

I've stayed there many times, beach front property with an amazing staff. As far as location,…read morecouldn't get any better. Booking another stay right now

Second time on the blue agave tour Unfortunately the second…read moretime around wasn't quite the same as the first... Our tour guide today was quite friendly but not very informative Most of the time he just set up front talking to the driver I suppose I might be comparing it to the first time which was great! That tour was a few years ago and she was very talkative, funny, and informative of both the flora and Fana. The blue agave tour in end of itself this time was also lacking. One the tour guide really didn't inform our group much of the process of making "tequila", just the video And the staff at los Osos we are basically not really there... Other than the people trying to sell the crafts at the small booths next to the tequila tasting. They complete five star part of this tour is the stop for lunch. The food cooked in Molcajete is absolutely worth the tour if nothing else. The food is excellent, the salsa made by you! on the table, the little smattering of beans and guacamole with the accompanied blue tortillas was excellent! Just remember... LUNCH YOU HAVE TO PAY for as it is not included in the price of your tour. Something they need to outline. And YES, they do take credit cards there. We were told they did not. All in all the tour was comfortable, the small town we visited was cute and quiet, and the food that we stopped for and paid for was excellent! Will I do this again... Not quite sure!

This popular port is known primarily for their seafood, especially shrimp. We booked the tour…read morecompany with Costco Travel and the instructions was to find our guide at the "umbrellas". We got a lot of bang for our buck with this tour. Our tour guide was Juan, but he said we can call him "Chilly Willy", a nickname his friends call him. This 6'5″ giant was a delightful tour guide. Very articulate, humorous, and a local to Mazatlan. Originally, we were supposed to stop first at the Cathedral, but had to make a stop at the shrimp market. It wasn't a market you'd find inside a building at a ports of call. It was rows of independent vendors selling their catch under a tent in the streets of Mazatlan. Unfortunately, we didn't see the actual market as Chilly had the driver go outside to bring back 2 samples of the shrimps from Mazatlan. Following the quick "show and tell", Chilly had the driver take us to another market, similar to a Grand Bazaar. You can find everything from clothes, souvenirs, to fresh food ranging from seafood to produce. Chilly tried to give us a quick overview of the market, and moved rather quickly. I didn't want to get separated from the group, and was only able to capture the seafood and meat section. I had wished he gave us a little more time here. We hopped back on the bus and made our way back to the original stop: the Cathedral Basilica of the Immaculate Conception, located in the heart of the city center. We were given a brief summary of the church, and then allowed some time to roam the grounds, grab a snack, or use the bathroom at the Panama bakery. We left el Centro (the center of town) and Chilly had the driver take us to the Golden Zone Mazatlan with the fancy hotels and condos. Our next stop on the tour was at a micro distillery called Onilikan. What's interesting about this micro distillery is the company was founded by Canadians! Like our other tequila stop in Puerto Vallarta, this place gave samples of their spirits. Stephen didn't care for their tequila, but did enjoy their liqueurs and purchased 2 bottles. What was surprising was Stephen's dad really enjoyed a liqueur, he even purchased a bottle! This tour is far from over as we piled back on the bus and made our way along the coast for the highlight of the trip... to watch the cliff divers (or cliff jumpers). Acapulco is more famous for their cliff divers, but Mazatlan has been jumping since 1961. The divers expect tips so have a few bucks handy. Our tour continued back to the historic part of town, stopped at the Casa de Haas (as in Haas avocados) and we walked to the Angela Peralta Theater Opera House, before heading back to the ship around 2:00. I wish Chilly allowed us more time to explore certain areas. I know he is on a time schedule, but most of the tour was on the bus, not on the ground. Its a good oversight of the town, and to make note to visit places next time.