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    Hotel Excelsior

    5.0 (1 review)
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    Las Palomas Beach & Golf Resort - Patio view closer view

    Las Palomas Beach & Golf Resort

    (182 reviews)

    $$$

    We stayed in phase 3 room K1004 on the 10th floor. We have been staying at Las Palmas the last 5…read moreyears and I wish I had video or room pics. The view was amazing, the 3 bedroom condo we stayed in was one of the nicest rooms we have had in this resort. We had daily cleaning service, fully stocked modern kitchen and our master bedroom was very spacious with a jet bathtub, walk in shower for 2, and a nice size closet. Our daughters had a nice bedroom with private bathroom, they had 2 queen size beds in there bedroom. Only issue was the master bedroom was warm and could not get the room to cool down. Wifi is sketch but just got to reconnect every few hours.

    ROCKY POINT TRAVEL WARNING: Avoid Condo Topaz B907 at Las Palomas Phase 1…read more Hey everyone, I wanted to share a major warning so no one else has their vacation ruined. We recently booked Condo Topaz B907 at Las Palomas Phase 1, and it was completely uninhabitable due to a horrific, overpowering odor inside the room. Even the resort housekeeper openly admitted to us that the room has a chronic, terrible smell and that the administration is fully aware of the issue. Yet, instead of fixing the problem or pulling the room from the rental pool, management continues to book it and charge premium rates to unsuspecting guests. We had to get Expedia involved to rescue us and move us to another resort (Esmeralda) because Las Palomas refused to properly handle it. To make matters worse, Las Palomas management refused to refund our $212.00 resort fee, which we paid in cash. They fraudulently claimed that WE were the ones canceling the stay, completely ignoring the fact that we were forced to flee a defective room. They stole our cash fee for amenities we never used. Save yourself the headache, smell, and stress. Avoid this dishonest resort and specifically refuse unit Topaz B907! If you must stay at Las Palomas DEMAND a different unit if they try to assign you to Topaz B907!!

    Peñasco del Sol - Lounging area

    Peñasco del Sol

    (117 reviews)

    $$$

    Amazing first-ever stay at Peñasco del Sol! Booked the king…read moresuite with beach view and balcony, which is a one-bedroom with a pull-out sofa in the living room. Room was large and very clean; bed must have been a California king (since it was bigger than my king-sized bed). Kitchen area had a decent sized mini-fridge with an actual freezer, and a microwave. Interior walls are concrete/stucco, so I would imagine rooms are quiet even during the busy season. Our balcony was really only deep enough for standing room, not sure this is true for all rooms, but that was the only down-side. View was spectacular. All the staff was extremely friendly, and the bell person was especially informative. The included breakfast offered fairly minimal but well rounded selections; portions were ample--and delicious! They also offer an additional (paid) breakfast menu. Another on-site restaurant off of the casino area (La Arena 3C) was suuuuper good with amazing specials and happy hour pricing. On Taco Tuesday: three shrimp tacos and a chicken taco; three mini-quesadillas; a large bottle of jamaica aqua fresca; a beer; and a dessert special with two carajillos (coffee cocktails) and a small cake all came to $26.04. Ridiculous. We obviously ate there twice. There's a cute little "beach" area on the property just past the pool that overlooks the sea and has tables with umbrellas and lounge chairs, or daybeds. All with food/drink service. Perfect lounging (napping?) area. Since we were only visiting for two days we never left the resort property, and were perfectly happy with what was available to us. There is a drug store just across the street for water and other needs, but we brought all our own. Can't wait to come back and stay here again and explore the town!

    The worse experience, room was absolutely horrible , broken shower head , dirty room, smell like…read moredrainage . Absolutely dirty mattress. There was pee stains in the toilet seat . Customer service was horrible. We paid almost 4K for 2 deluxe rooms and 2 master suite. They refuse to give me all 4 rooms and only gave me 3. Refuse to refund me . We requested lower levels or at least all In the same floor as we were traveling as a family ,we got them 1 in the 5th floor 3rd floor and second floor. At check out said they never took a deposit and they had taken $480 but couldn't find it . Literally every part of the stay was terrible . They said they didn't have valet parking but the guy outside said if we pay tune $500 pesos that he can tell receptionist to give it to us and then paid $30 each car for valet . I been staying at this hotel plenty of times in the past . Absolutely will never stay here again. Not sure how it changed so much in 1 month since our last stay was in early June of this year and in July it's totally changed. Never never never again!!!!

    Hotel Excelsior - hotels - Updated July 2026

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