First time staying at this location and experiencing Hyatt Centric as a brand. Here are my observations: 1. The king deluxe room is massive. The bathroom is even more massive and impressive. Plenty of space for one or if you're sharing the room. 2. Stayed for 2 nights and housekeeping did make a stop the second morning to see if I wanted any service. It was a pleasant surprise given almost all hotel chains have reduced housekeeping services as a regular amenity. 3. Front desk service was a miss at first. Check in was lacking and off putting but fortunately the rotation of front desk staff improved after that. 4. The onsite restaurant was the highlight of the stay. There are grab and go $10 breakfast sandwiches in a heated case, which I think is a nice offering. Because I had an onsite property credit attached to my stay, I had all my meals there and found the food to be super fresh and delicious. Just be aware that there is an automatic 20% gratuity applied to orders, regardless if it's to go. 5. Beds are very soft. I personally prefer a firmer mattress so this was a difficult adjustment but if you like a plusher feel, you'll enjoy the beds here. 6. Good, quiet location but still easy walking distance to Nicollet Mall and Target. A further walk to Washington Ave but on a nice day, it's a a great stroll. read more

See all

I enjoyed an excellent four night stay here at the end of July. My king unit was spacious and well appointed. I was quite comfortable and impressed with the accommodations. Staff were friendly and welcoming. I can't speak for their restaurant because I dined off property the entire stay. read more

See all

We had a great local staycation here in May. It was perfectly positioned for walking to the Twins stadium for a baseball game and in a very safe area. Definitely within walking distance to lots of great restaurants on Nicolet Ave. The staff were friendly and the gym was amazing. Wish there was a pool here as older reviews mentioned access to a pool? Overall, great room and very modern and spacious. read more

Had a great stay. Room was very nice Keurig coffee maker bed was a little uncomfortable for me I am use to a firmer mattress easy parking across the street easy climate control fresh popcorn available in the lobby was a very nice surprise read more

See all

Very Strange Hyatt. (Feels very short staffed, otherwise super nice.) Sorry this is long, but the story deserves to be told. The ONE LINER: Beautiful hotel with tremendous potential, but short staffed and over priced, with terrible management, leaving you with a feeling of guilt when asking for help. Thumbs down. The STORY: Ok, I have stayed in several Hyatt, including several Centric and I have to say this one is...unique? Absolutely beautiful building, with (im told) a new remodel. But the flow of the place is kinda strange. I am writing this review very early on with plans to edit it after check out. First Impressions....the parking situation is bizarre. Picture it. It's the middle of a snow storm, super cold, and you've just driven 16 hours and are dying to check into your room. The entrance way is on the street covered with snow, but you make it inside. Upon check in You're told the only self parking available is across the street in another building with its own navigational challenges. You have a car full of things to unload, and a dog but the website states Valet is only available on the weekends...Oh well. You decide to go ahead and tackle the unload, but you ask if the parking could be invoiced to the room. The only desk agent (who is also the bartender and server of the bar area) first states "No" however this is likely because the poor lad is overworked, he is literally doing everything!) Anyway back to the story, well remember that helpful doorman you took for granted (his names Raiden...what a great name) over hears you and steps up to the rescue. He first informs you how the self parking works and how to access your car at a later time, but then informs you that Valet is in deed available ($50/night but you decide YOLO and hand over your keys.) Raiden, you are a SAVIOR. MVP The ROOM: Super nice and spacious. Very roomy and at a fair price. Great water pressure, great bedding. CONS: -The Parking situation (above mentioned) -You'll find no mini bar, or even an ice bucket in the room...but you will find the requisite $7 bottle of water should you feel so inclined. -Hyatt website displays a promo code to redeem for two free drinks at the bar. This was not honored. Shame. This review is in no way a reflection of the staff, all of whom have been very awesome and accommodating, I write this in hopes that changes are made by leadership to recruit them some help! They are absolutely doing a great job. read more

Beautiful hotel. We couldn't have asked for better accommodations or service! Also a great location in the city. Our first time in Minneapolis but definitely staying there next time. Only a couple concerns keeping it from a 5 star. One was the pillows, very limp, way too soft, 2nd was the shower, the pressure wasn't great, maybe we just had bad luck. Third maybe isn't all their fault, but the bar downstairs, we had a 4 dollar charge for automatic gratuity, we only ordered 2 drinks! Also for anybody looking for a hotel gym, they had the nicest I have ever seen! read more

Hyatt Centric Downtown Minneapolis - Hotels Near Me - Minneapolis, Minnesota

If you love downtown Minneapolis you will love this hotel. It has the two best bartenders in Minneapolis: Mike Rohr and Zac Harpold. I'm not a guy who strikes up a conversation easily but these guys make you feel at home. Also incredible central location within reasonable walking distance of north loop, stadiums, and northeast. read more

A fun, colorful stylish remodel to the former Minneapolis Athletic Club founded in the early 1900s with great prices, but with some major caveats. Less than $200 a night downtown and a stylish remodel is the plus. But also would point out there were many other full service hotels in this price point during our September 2021 stay. On the minus, the remodel looked good at the surface but many short cuts were taken. We had some rusty old components in our shower, very little shower water pressure, and a child sized toilet that was comically low to the floor, that we assume was a remnant from the past. We had no housekeeping for our three day stay, & were notified of this by email after our booking, and told it was because our stay was so "short." Three days (two nights) is a long time wo go without any cleaning, emptying of trash bins, towels, in a hotel. The front desk staff were inexperienced, unmasked and while nice didn't seem experienced in the hospitality business. Despite being friendly, it was basically self service here. We spent $29 a day for self service parking, so an extra approximately $100 which seemed high, but we were told in and out privileges are a luxury in downtown Minneapolis by hotel staff, so okay. Don't mean to go negative here, but just to say while they have the decor and pricing down, you get what you pay for. I would probably not book again, as one of things I enjoy about a hotel experience is hospitality and a room cleaning. This is not the service experience at the standard you might expect from a Hyatt. read more

Was a loyal Kimpton Grand guest and stayed here for the first time since the pandemic and the completion of the renovation and management change. Rooms have a nice refresh and hotel was generally terrific. Team were wonderful. Rooms refreshed. Don't love the remodel of the lobby but understand it. And the gym is OUTSTANDING. read more

I was pretty pumped to stay at this "new" Hyatt Centric in downtown Minneapolis but there are some nuances with staying here. PROS -Newly renovated interiors (lobby & rooms all had new furniture, wallpaper) -Affordable (1 bedroom suite ~ $200ish per night and very spacious) -Location (easy walk to city hall, plenty of downtown bars & restaurants, all of the sports arenas are situated downtown as well and definitely walkable) -In & out privileges for parking garage across the street -Friendly and accommodating staff -COVID measurements in place to keep a safe environment (only 1 family/group in elevator at a time, ice can be brought up by staff on demand, etc.) -Large gym with newer equipment and amenities (very nice racketball courts & pelotons) -Dog friendly CONS -Definitely noticeable short cuts taken during the renovation which I'm guessing occurred during the middle of the pandemic. The showers, bathroom fixtures, and doors are all original. Hardware doesn't match the more modern and clean style of furniture throughout. Our ceiling showed signs of water damage likely from the room above. -Front entrance door gets jammed and you end up having to muscle it to get it open. Also not very friendly to have to roll up a stroller up a flight of stairs. Accessible lift was available but seemed to be shut off. -Figuring out how to properly enter and exit the parking garage by foot is like a maze. Eventually I gave up and just started sketchily walking up/down the car ramp. While it was nice to get out of town for a weekend, it's very noticeable that Minneapolis has been hit hard by the pandemic and recent unrest. Lots of the nearby establishments downtown are closed and boarded up. All in all it's a bit eerie at times walking the empty streets. Aside from that, this hotel location and value still make it for a good option for downtown Minneapolis, assuming you can look past the shortcomings of the renovation. 'Til next time, cheers! read more

Poor customer service with dinner service in bar area. The actions of the employee was justified by exhaustion from double shift per general manager read more

My stay was for a staycation and it was perfect! The hotel is very clean and has a calm and welcoming feeling when you first enter. The front desk staff were very friendly, welcoming, knowledgeable, and overall wonderful to interact with! The room was very spacious and clean, had normal outlets and USB plug ins by the bed which was great along with many other outlets throughout the room in convenient spots which i find very helpful. The room service was quick and convenient. There are a lot of great amenities which is awesome. Overall I would highly recommend this hotel whether it be for a staycation, vacation, for a business trip, or whatever it may be you need a hotel for! read more

Love love love this hotel! Its location can't be beat and the sheer size of the gym is insane! They also have Peloton bikes that you can use with your own login information. They have full size courts for ping pong and a running track, too. Our room was a standard king and it felt more like a suite. The bathroom is enormous and the bed was super comfortable and clean. No noise from the hallways or the street and very friendly service. We will definitely be choosing this Hyatt hotel when we're back in the city. read more

This hotel was average in every way. While the location is good for events downtown (Armory, US Bank Stadium) and conveniently near the light rail the service, room, food and ambience were all just ok. Our room was top floor with a nice view but the room was so poorly designed with a lack of furniture it felt uncomfortable. If the price is right and you just need a place to stay without much expectation you should be fine. I wouldn't recommend or return to this hotel. read more

Hyatt Centric Downtown is the only hotel I will stay at when I come to Minneapolis. The staff was so friendly. My room was great. It was the perfect location. My time there was a great experience. read more

Checked in last night and front desk was welcoming and friendly. Parking is across the street, very close so don't bother using valet. But it is available. Room was large, not much of a view in our room but clean and ready when we arrived. Bed and pillows were great and very quiet night. Would definitely stay again. Short walk to Hennipen Ave and bars. read more

Hyatt....Hyatt...what a joke! Viking's home game so was hard to find a place near The Armory for a concert we were attending. Customer service was okay checking in and the valet person greeted as they should. Had a few drinks before heading out to concert and returned back to our room around 2am. 20 mins after settling in our room we got 2 warning complaints that we were talking loud and will get escorted out if continued. So we went to bed knowing that the walls were very thin and wanted to respect others who were trying to sleep. Checked out around 10am and needed to break my cash down so I can tip the valet person but the front desk or the bar said no. Asked them I need to break my money to tip the valet but they refused to break my money. Was able to find a few dollars in the car for the valet guy. Next morning my wife notice an extra $250 charge on our card. Called the hotel as to why we were charge and was told that we were smoking weed ( marijuana ). No one in our group of 6 smoke cigarettes or weed in our stay. Front desk person then told us that they got us on camera in the room! So now they have camera in rooms and invading privacy! Asked for the videos, photos and to speak to a manager. Manager got on and said it's not our room that smoke weed. Charges been dropped and manager apologized but this hotel is crap! My family and friends will never rent from this place again. Can only get ice at the front bar downstairs. read more

As of now there's only 1 other review for this property. So I'm breaking a personal standard to not arbitrarily grant 5 stars, so as to set the average at what I think this hotel should be, 4 stars. That said, my experience was 5 stars, all the way. But I also keep in mind that people who have limited mobility might have issues with this hotel. And because I am lazy I will simply post this authentic email that was in a response to a question emailed by the hotel manager asking "How'd we do?" It goes: Dear Michael, Thank you for your email. I enjoyed my night at your Centric, finding the space both peaceful and quiet. Unfortunately I wish my stay was longer, it seems like a wonderful respite and a step above other Hyatts I've stayed at in the Minneapolis area. Gigi was exceptional. She was courteous, kind, and informative during my stay, and was willing to accomodate my requests to park my car longer in the loading zone as well as to help me print documents I needed for my day. Without this, I would have had a poorer checkin and frustrating day. It is the personal touches like these that restores my love for the Hyatt brand. I'll honestly appraise what I did not prefer. While I understand the building is older, and moving carts in and out requires the ADA lift, I was surprised to find a short set of stairs to get to my room on the 15th floor. Not a problem, however. Secondly, while I did notice the building was a historic athletic club, this morning going to the gym I was not prepared for the sheer size and scale of the 3rd floor gym. It was fantastic, clean, well spaced, and offered modern machines that I appreciated. Again, this disappointed me only in that I was not at all aware of this jewel of a property, and I did not book a longer stay to be able to relax and unwind with this gym. I'm fairly certain there were other amenities I was not able to appreciate due to my work obligations. Furthermore, I'm moving to the Minneapolis area, and would probably need a good excuse to plan another visit to this incredible property. Thanks to you, Gigi, and the rest of the team for exceeding my expectations today. Brian -end of message. I know, my professional voice is v cheesy. But it's honest... enough. read more

The restaurant took forever for a simple spinach salad. I don't recommend this place. Really terrible!!! read more

Hyatt Centric Downtown Minneapolis - Waiting forever a spinach salad - Hotels Near Me - Minneapolis, Minnesota

My family and I stayed here while on a visit to Minnesota for a Twins game, and our experience overall was not too bad. The lobby and waiting area was beautifully decorated, and the hotel is in close proximity to plenty of things to do downtown. The rooms were great, and the staff were all friendly at the front desk. The atmosphere was amazing, the only pitfall was the parking situation, but it was an otherwise great experience! Would recommend! read more