Communication was great. He arrived on time, quickly diagnosed the problem with my Samsung fridge…read morefreezing over. Fixed the issue at a reasonable price.

From the owner: 20 years experience in the appliance repair businessread more

Everybody was very friendly and polite. Tony Smith was the sales person. I talked with friendly…read moreyoung man and not pushy whatsoever. The price of the dishwasher I bought I felt was very reasonable. I would definitely go back to famous Tate if I need to. O'Reilly's concept install installed my dishwasher. The installer's name was Mike. Was friendly and kept me informed about the time he would be here hooked up the dishwasher and hauled the old one away . He was very

We ordered a new clothes dryer, and we've gotten nothing but the run around from Famous Tate. We…read moredon't even know when it will be delivered, if ever.

Owner is very good at fixing appliances as he fixed our refrigerator. He has vast knowledge on all…read moreof these. His prices are fair and I highly recommend ABC Appliance Repair.

ABC Appliance did not disappoint us on our refrigerator repair. When the part arrived Bryon came…read moreright out and within 18 minutes had our beloved frig cooling again. This business is sure to please and after 11 years of two appliances purchased needing no repairs we will always look to ABC Appliance for our appliance needs. We recommend you do the same ! Thank you Bryon and family at ABC Appliance. They really know their business.

Very polite, friendly and honest! Good selection and prices seemed fair. I would recommend…read morestopping in if your in the market for appliances.

I needed a part for my Sumsung dishwasher so I headed up to Tony's appliance on route 19 in Port…read moreRichey where I have had very good luck with them in the past up until today. When I arrived at 8;15am I was greeted by a man who told me that the person that could help me was not in yet but he would be in around 10/10;30 today and he asked me to leave my name, model number/ part number of the part I was looking for and my phone number which I did. At around 11;30 I did not hear anything for Tony's Appliance so I called them thinking maybe I somehow gave them the wrong number or they couldn't make the number I wrote down. A nice lady answered the phone, I told her who I was and asked her if she had the information that I left for the person who was to call me back with the availability/price for the part I was looking for. She told me the person still has not arrived. I asked her to repeat the number I wrote down earlier just to ensure they had the correct information and she read it back perfectly. So now here it is 5;30 1/2/2026 and I still have not heard anything from Tony's appliance. Did he return to the North Pole with Santa??? Hey, I wanted to give him the business as he's a local business owner here in my community but apparently he doesn't want my business so I have already purchased my part elsewhere. Bottom line- if you're looking to get your appliance repaired you're going to need to go elsewhere because this dude does not return your calls. I hope this review helps other potential consumers who are in need of a part- wait all day and receive no contact whatsoever.

Commendation for Excellent Customer Service Dear Home Depot…read moreManagement, We would like to take a moment to recognize Nancy for the exceptional service she provided during our recent visit to your store. We visited in December. From the moment she assisted us, Nancy demonstrated remarkable attention to detail, professionalism, and warmth. She was highly knowledgeable about the products and guided us through the paint selection process with confidence and clarity, making the experience smooth and enjoyable. Nancy is a true ambassador for Home Depot. Her expertise, dedication, and customer-focused approach reflect positively on the company and create a memorable shopping experience. We left the store on a high note thanks to her efforts, and we will definitely be back thanks in part to Nancy. We believe she deserves recognition for the outstanding service she delivered. Sincerely, Jeff and Louise Wilson

The Good- Lots of stock on the shelves and seems to be…read morestaffed well. Pricing on some things is a bit high but relative to current market conditions The Bad- Went to shop for mini blinds. Nothing on the shelf fits but that's ok because these are made to be cut to the width of the windows. There is an apparatus right there to do so. HOWEVER, one sign says "We will cut to size in store while you shop" And then another paper sign that says "We don't cut grab and go mini blinds." Very confusing because I asked the adjacent department with cabinets and appliances if they cut blinds to the window width and he said the folks in blinds and flooring do. When I approached the person sitting at the desk and asked if he can cut some blinds down to my dimensions, he said "we can't cut them". I asked if customers are supposed to use the cutting machine to cut their blinds themselves or was it just for looks. He said, "We just can't cut them." My plan to initially buy 7 sets from HD plus some other items won't happen. Instead I went to Lowe's. I also have 6 additional sets I plan to replace but since HD won't cut to size with the equipment they already have, then my purchases will just be done elsewhere. If it's too much bother and if the customers are interrupting employees and whatever else is going on there in the store and there's no desire to sell goods, maybe I should just stick to the new "Blue" store closer to my house instead. Customer loyalty takes a while to earn but boy can it be lost in the blink of an eye. I realize this is being typed immediately after my visit and some personal passion is evident in what I've said above. I guess I'm a little peeved. My house sustained quite a lot of damage from Hurricane Milton. I've spent a generous amount of money at HD during this rebuild for materials and other supplies; walls, trim, paint, cleaning and storage items, etc. Seemingly simple home items like blinds may not appear to be that important on the surface. I've been living upstairs for more than 7 months. I'm at a point where I can move back into my bedroom on the first floor but need blinds for not only privacy but for blocking light. I still have to replace kitchen cabinets and attached drywall. There's additional renovations I'd like to do upstairs and will need floor covering, paint, blinds, etc. Easily a few grand at minimum. Something as stupid and meaningless as mini blinds and a lack to provide service for something that's been done in the past might be enough to cause my purchasing power to be redirected completely. You can buy a lot of items online from many sources and more often than not, at a better price. Folks like me show up at Home Depot and Lowe's for specific items and sometimes we just walk around and see what else we can buy that we don't need. But the main reason we go to the store to the shop....is the customer service. Without that, might as well find distributors online for all of our home needs. As cranky as this probably comes across, maybe look at a being said. Your BIGGEST asset and sale item is your service. When you only service expensive items and not the average purchased items, then you risk loosing most of your clientele. You can consider this review or ignore it. For the sake of Home Depot, I hope there is some consideration given to their meat and potatoes- "Service" Board associates sitting around chatting and ignoring customers probably isn't going generate the additional sales the corporation wants. Again, give it some thought or just dismiss the above. You have almost 17.1% of the US home improvement market against Lowe's at 15.2%. I'm sure you'll hold onto this lead.....for now. I would ask that you try to do better in the service area.

I have continued to use Ferguson for all my bath and kitchen needs. You might pay a little more…read more(typically insignificant) but you have a representative that knows the products and if they don't, they will get the answers needed. Home Depot and Lowes have a place in this space but if you really want a professional to help you, keep you organized and provide technical knowledge, this is the place to go. You won't get told it's on aisle 15!

The reviews you read are for an excellent sales staff, and I agree but what about after the sale…read moreand the appliance is out of warranty? Famous Tate will tell you a third party vendor to repair their appliances is recommended. After the sale good service id essential, and I had first hand experience with an inferior service vendor. I did complain to a manger at Tates concerning the inferior service and they did not care to follow up. I told the Manager I would not purchase any more appliance. There was no response so buyer be ware! David F

I wanted to take a moment to express how fortunate Famous Tate is to have Jim Quigley as one of…read moretheir sales representatives. I have been working with Jim for years, and from the first time I met him, he has always been incredibly helpful and knowledgeable about all the products you offer. He provides great, straightforward advice and is very transparent and fair when it comes to pricing. Jim is the best in the business. Whenever I have a question or need anything, he is always quick to respond, whether it's help with warranty issues, quotes for appliances, or recommendations--be it via calls, emails, or texts. He consistently goes above and beyond expectations. I recommend him to all my clients in real estate. Most recently, he answered numerous questions and assisted me in purchasing the Café Series range of my dreams. He also helped me connect with Premier Installation, who provided exceptional customer service. When it turned out that my electrician had installed the wrong outlet, Charlie from Premier Services Installation came out on a Saturday morning, to change it for a reasonable fee--because Jim had asked if he could help me out so I wouldn't be without a stove over Labor Day weekend. I am so grateful to have met Jim and to have so many wonderful appliances from Famous thanks to him.

We purchased a NEW refrigerator from them August 29, 2025. We applied for warranty work a couple of…read moremonths later and the licensed appliance contractor said it was USED as of 2024 per the manufacturer. Therefore they wouldn't work on it. They've ignored our calls and texts, and emails and a certified letter from our attorney and BBB