My experiences with Dr. Bagnato and his staff have gone above and beyond my expectations. Starting…read morethis experience can be confusing and daunting. If you're reading this, look no further. You have found your surgeon, staff and hospital! Now for details. I was given Dr. Bagnato's name from a friend. A referral was made through my PCP and consult visit was set up. With my insurance, I had prerequisites that had to be fulfilled prior to surgery. The staff made sure I understood what they were, gave me handout information and made referrals to in-network physicians. After six long months, I was able to make the call to schedule surgery and schedule pre-op. The staff has been so unbelievably polite and friendly. Not once have I had the vibe of "I hate my job." They have always been smiling, caring, approachable and accommodating and this has not gone unnoticed. Pre-operative education class were beneficial. Office is comfortable, open and clean. The office alone has a five star rating. Lastly, Dr. Bagnato's bedside manner is wonderful. He is a busy doctor but once he is in an exam room, he is focused on individual patient needs. If you get nervous in doctor's offices, make a list of questions. He is very open to questions and doesn't make you feel rushed. I cannot speak highly enough about my experiences in the past year.

The doctor and staff are great. Everyone helped me get through my process with my insurance and…read moremade it a very smooth process. From the initial consult, I felt very free to ask questions and knew they would be answered. The staff was great to work with also. They were super friendly and always there to listen when I needed to talk or ask questions. I would definitely recommend Dr. Bagnato's Office to anyone contemplating weight loss surgery.

I went here for an EGD/Colonoscopy procedure after experiencing abdomen pain and was misdiagnosed…read morewith Barrett's Esophagus. I was placed on Omezoprole and told I had to be on it for the rest of my life (I'm in my 30s). Given my age, I got a second opinion at Emory. The scopes at Emory were a lot more clear and brand new. The doctor at Emory was an award winning doctor and one of the best in the Southeast. He told me with 100% certainty, I do not have Barrett's. I was diagnosed with Gastritis, which is easily fixable and he instructed I taper off Omezaprole immediately and just take OTC acid reducer as needed. It's been almost a year since the second opinion and tapering off and I feel fine now. If I had only listened to the healthcare professionals at Digestive Healthcare of GA, it could have made my situation a lot worse long term and I could've stayed on a prescription I absolutely didn't need. Thankfully, I got a second opinion. I also paid my bill on time with Digestive HoG and they accidentally sent it to collections. I had to call them to take it off and even so, it still reflected negatively on my credit score and was a huge inconvenience to get it removed. They never apologized for the inconvenience or mistakes on their part. Not impressed by their billing department, their outdated scopes for procedures or their healthcare team that misdiagnosed me. If you decide to go here, consider a second opinion, which if you are diagnosed with anything serious; is never a bad idea anyway. The doctor and his team who did the procedure was nice, insightful and the procedure went well; it was the aftermath that was a mess.

So first of all I wasn't told I needed to fast and I checked all the info from them I had. I…read moredidn't eat much but needed something on my stomach so my medications wouldn't upset my stomach. This resulted in my having to come back later. This is not my biggest complaint. I just received a bill from them about maybe two weeks ago. I was looking into why I received the bill and after logging into my insurance I understood it was for the balance after my insurance had paid and I promptly paid the bill. A few days later I received a notice from a collection agency for the payment. Do not do business with these people. I have an 830 point credit score and promptly pay all my bills on time. These people are terrible!!

I was directed by my Doctor to get a routine colonoscopy. Set up an appointment with these guys…read more One month in advance I had to buy a prep kit that cost $35 and then a week before the scheduled procedure they call to let me know that the Dr considers my procedure diagnostic instead of routine screening which means I have to pay about $2,300 instead of $500. I called thinking this had to be a mistake and they were Incredibly rude and said that when I had a colonoscopy 10 years ago and had a polop removed now It's diagnostic and the person I spoke with said "we don't change the code" before I even asked. Something feels really scammy here. I cancelled and will look for a reputable DR.

Dr. Mike Strain is great to work with. Nice staff. Thorough. Very good with difficult conditions…read more Not a long wait ever.