Wow. I have no words. I had never met him. He was rude and condescending. He even yelled at me that…read moremy prescription was too high for my weight. I've been on it for 25 years. I have never been treated so horribly by any professional doctor. He did fill my Rx for the same amount, but I did leave crying. I won't be back.

Have been here a few times and every time, the two people sitting at the reception desk are…read moreunfriendly, scowling, don't address you when you walk in. No "hi", "may I help you", nada. I finally just walked up to the worker who was wasn't serving anyone but she refused to make eye contact. Went to use the restroom. No toilet seat covers. In a doctor's office? Are you serious. Lowe's has toilet seat covers for pete's sake. Called into an exam room and Stowers was super condescending. Nothing I enjoy more than feeling terrible and then having to tolerate a self-righteous, condescending doctor. Upon leaving I walk out and prior to entering the reception area there is a door that says check out with the front desk staff. I walk out with both front desk receptionists sitting there, not helping anyone, you would think they could say "checking out?". Something! I give her my name, she says nothing, I say thank you. She says nothing. Nothing! I did notice when I went in this time, there were only 2 patients in the waiting room. In the previous 3 visits, the waiting room was busy, not packed, but busy. Is this practice having a problem with revenue? I don't know. I do know that in spite of the convenient location for me, I will think twice before returning.

I've been coming here for years. Dr. McWilliams is great as well as the others in his ofc…read more Almost always seen at scheduled appt time. They see my son and daughter as well.

Beware.... I had…read moreused Dr. MCWilliams for over a year ... loved him and his nurses. The problem lies in a non/error-disclosure of insurance benefits. Dr. Williams recommended an in depth blood test be done which I was told was covered by my insurance company. We were in agreement and I had the test done. Fast forward 7 months later ... I received (for the first time... today) a 120 day past due invoice with a patient due amount of almost $3k! This test cost $10,985.94 ... of which insurance paid $8,068.82 which leaves an outstanding patient balance of $2,917.12. If I was made aware of what the patient responsibility on this test would be... I would have passed! I've worked health benefits with patients before, this should have been discussed before any blood test were ordered due to the patient responsibility being so high. I promptly called the Stone Creek Family Medicine (SCFM) today and was told I had to call their billing service.... which I had already done, first. (This prompted the call to SCFM as could only leave a call back number for the billing service.) When I asked SCFM why this expected patient portion of nearly $3k was not disclosed to me prior to the test being ordered, her answer was ... they ran it through an automated system to check on coverage. At this point, I asked to speak to the office manager. She said the manager was not available, so asked when she would be available. She said she didn't know as the office manager worked "sporadic" hours...really! She would only take a call back number, highly frustrating. So, I guess I'll have to wait until she shows up to work her "sporadic" hours and hope my contact information is passed on. Such a shame as Dr. McWilliams was great... Debra

The finest family doctor I've known in my 80 years of life. Dr Simpson is an extremely…read moreknowledgeable and thorough Dr with an engaging personality that helps you feel at ease during during your exam. I have complete confidence in Dr Simpson and feel fortunate to know him.

The customer service at this location is absolutely horrid! When you call the office the women who…read moreanswer the phone are extremely discourteous and unwilling to provide assistance without an attitude. Do NOT go to this doctors office if you want to be respected. It's clean but you're just a thorn in the side of the office personnel. Definitely NOT worth going.

Excellent physicians and a highly professional staff. I highly recommend this clinic and appreciate…read moreits affiliation with the Methodist healthcare system. I have personally never experienced any rude interactions and was surprised to see that mentioned in other reviews.

I got sick about a month ago and called the Dr.'s office about getting in. They said they could…read moreget me in about a week later. After telling them I might be dead by then, they said that they would have one of the Dr.'s staff call me. I never heard a word. I went to a quack shack and they determined that I had the flu and treated me for it. I then went back in for a routine prescription refill visit with bloodwork. After waiting 35 min over my appointment time, I asked if I had been forgotten and the nurse said no. The personal interaction has been completely taken away from the support staff as everything is electronic driven via a kiosk tablet...and you have to wait on that since it takes everyone forever to fill out all of the information requested...even after they already have all of the information. The Dr. is fine, but the service is horrid.

Horrible experience with this clinic. Waited for 3 hours and that's with an appointment. Came to…read morethem because I was in excruciating pain, vomiting blood, as well as other complications. Dr. Warren was no help to me. Literally told me she was too busy for my problems. I get PTSD anxiety real bad and she just kept telling me to go to a happy place. I had 2 other patients of her's who recommended this place to me who experience some of the same medical conditions that I do and she works with them and helps them which in turn betters their conditions but she refused to help me. I will never go back to this clinic for any reason and suggest you find somewhere else that cares more for your well being.

We saw both Tracey G. the PA and also Stephen Stowers and both were great. I was having some…read moreinsurance problems but they accepted us as cash paying patients. My kids seemed to be ok with letting them check them out & I'm also thankful for Cherie (sorry I may have spelled that wrong), Dr. Stowers assistant, who helped me find my lost printed script. She called me right back and faxed it to walgreens for me. So nice! It is a busy clinic, but both times, I feel like the staff saw us as individuals and that means a lot. Also, Tracey's nurse, Aubrey was cute as a button and so helpful when I couldn't find my daughters shot records. Thanks you guys!