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    Houston Methodist Primary Care Group

    2.7 (14 reviews)

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    Friendswood Family Medicine - WARNING: Practicing HYPOCRITES

    Friendswood Family Medicine

    3.0(8 reviews)
    0.6 miSouth Belt/Ellington

    Why is it so hard to find a doctor that cares about their patients? I had an early morning…read moreappointment. I am a single dad and had to take my kids to school. Between the lines of first day back and traffic around to school, I was 12 minutes late for my appointment. They promptly told me they wanted to reschedule. I was only there for prescription refills. It would have been a "sit in the office, small talk for a few minutes" apointment... and "here's your prescription refills". I'm on blood pressure medication and just need a refill and they don't care because I didn't call while I was driving through school zones to get to the doctors office. I have a job and kids and they have no problem making me wait for 10 to 15 minutes, but heaven forbid they wait for you for a few minutes. I'll be finding a new doctor that cares.

    I'd give this place a NEGATIVE 10 if I can. I should've went with my gut instinct the very first…read moretime I called them on the phone to set up an appointment as a new patient. And I should've checked with Yelp instead of just relying on Google reviews. Even if I'm the 3rd reviewer on here, I should've just paid attention to the first two. Lesson learned!!! First off, the front desk lady seriously needs an attitude adjustment! This place needs people who are better communicators on the phone. On the day of my appointment, I had informed them while I sat in my car just across their door (filling up their online forms), that I have my kid with me. I don't have a sitter so he will need to come in. The lady, I suppose the same one who booked my appointment, never said anything about it. It took me a while to fill in the forms and as soon as I'm done, I called them back again. Front desk lady said they'll call when the nurse is ready. A few minutes and I get a text. I walked in the front door with my son (masks on) and I was greeted by this nurse who is NOT wearing a mask. Before I can go in, she says "I'm sorry, for safety reasons, your kid is not allowed inside". The front desk lady, also NOT wearing a mask, echoed what she said. I told her, I had mentioned on the phone that I'm bringing in my son because I don't have a sitter and she never said anything! I kid you not, I was fuming right on the get go! I told them to cancel my appointment then and I stormed back in my car. Then I realized, I haven't made my point just yet. So, I walked back up to the front door, opened it and pointed at the front desk lady and said "Oh, by the way, YOU'RE NOT WEARING A MASK EITHER!" As a scientist that doesn't believe in the efficacy of masks, I wear them out of respect. BUT, this business just showed me how utterly HYPOCRITICAL they are!!

    Martha Gerteisen, MD - Front desk

    Martha Gerteisen, MD

    5.0(3 reviews)
    9.7 mi

    Excellent doctor. Very thorough and caring. The best. She does not miss a beat when it comes to…read moreyour health.

    My wife and I have been going to Dr. Gerteisen, Dr. G, for the last few years. She is the most…read morecaring and compassionate doctor that I have ever seen. She asks a ton of questions not only to address your health concern, but also to get to know you as a person. It is uncommon to find a doctor with such a relaxed and warm bedside manner. She is an absolute diamond of a doctor. The office is clean and modern. There is plenty of parking all around the building. It is located right off 518 and is easy to locate. The staff is friendly and receptive. There is usually very little wait time. The office uses the MyChart ap to help you stay in contact with your doctor. Dr. G and her staff usually respond the same day or the very next day. You really get the feeling that she cares. She never makes you feel like you have a dumb question. She does not have the doctor complex that you usually see form other doctors. She is not only the nicest doctor I know, she is one of the nicest people I have been fortunate enough to meet. Dr. G spends so much time one on one in the room with you that there is absolutely no feeling of being rushed whatsoever. You feel like you are catching up with a friend more than talking to a doctor. I wholehearted recommend Dr. Gertieson to anyone looking for the last doctor they will ever need. My only concern is that too many people will find out how wonderful she is...and I then have a problem getting an appointment. With warmest regards, Dr. Jeremy Chance If you don't believe me...call me. 713-927-7238 (cell)

    Glenn Orsak, MD

    Glenn Orsak, MD

    2.7(12 reviews)
    0.6 miSouth Belt/Ellington

    My personal experience with Dr. Orsak was a huge mistake and the following will explain why…read more I met with Dr. Orsak and explained that I was looking for a new physician. I also explained that I was dealing with some emotions based on a family member whom passed away from a long term disease and needed some guidance.  Let me start by saying that there is almost 60 years of medical experience in my family and I understand the ups and downs of grief. Dr. Orsak stated he was going to put me on an antipsychotic. "ABSOLUTELY NOT"!!! Dr. Orsak stated again he was going to put me on an antipsychotic. I STATED AGAIN; "ABSOLUTELY NOT"!!! 1) WHAT KIND OF VOODOO DOCTOR ARE YOU? 2) THE PATIENT DOES KNOW WHAT IS BEST FOR THEM. 3) THE PATIENT DOES HAVE A "PATIENT BILL OF RIGHTS". Next, Dr. Orsak had a full panel of blood run on me. I was interested to see the results as I just had blood work run on me 3 weeks ago from my previous doctor and everything was perfect. Needless to say, my blood work came back and my Thyroid count was twice as high as is should be. I spoke to the Nurse regarding the results from my blood work as I have absolutely no Thyroid symptoms at all. If my Thyroid was that bad then I would definitely have Thyroid symptoms. I was instructed by the Nurse to make an appointment to discuss this issue with Dr. Orsak even though he had called in a prescription to my pharmacy. Finally, regarding the medications that Dr. Orsak called into my pharmacy. My pharmacist of 20 years spoke to me at length "due to concerns" of the prescribed medications and the side effects. Of course, I followed my pharmacists advise. The only other comment I can add is that Dr. Orsak is a true Narcissist. He should spend less time being Arrogant and less time standing on his pedestal stroking his Ego. I have given a negative review on Yelp & Google and if these reviews were not up to their "Legal Standards" they would not be posted. Any response from Dr. Orsak regarding this honest and open review is superfluous.

    This Dr. Has a horrible bedside manner. I'm an RN. Unfortunately, my father passed away on the day…read moreon my first appt with this jerk. i recieved the news of my fathers passing on my cell as I was walking into the Dr.s office. Naturally, I began crying. His staff was compassionate and comforting.dr. Orsak, not so much. His first response to me as he came into the eaxm room was, " you're severly depressed, and its not because of your father dying!" I was confused. How can a man who just met me know anythinf about me other than the terrible news I had re ieved only minutes before he met me? He then started insisting I get on an anti depressant. I was very uncomfortable with his swift diagnosis. I told him I didn 't want to go on any medication. He then argued with me. i got the old" you're a nurse, you should know better narrative. I gave up trying to explain.i just accepted the Rx.I decided right then and there, I would not come back. His nurse overheard this conversation. While she drew my blood, she basically expressed her dismay at his arguing with me.Needless to say, regardless of his close proximity to my home, I will find another Doctor.

    Houston Methodist Primary Care Group - medcenters - Updated June 2026

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