Dr Tran Cao is not a board certified dermatologist. I was fooled into going there and now I'm…read morecoming here instead. I don't like doctors that advertise misleading. Just want a co-pay and take advantage of the old and poor. Dr Cao great? Maybe. But who cares. I need a properlytrained doctor. I'm glad I found this place instead.

I needed more or less a one time treatment for a cyst that had been an annoyance for me for years…read more Found this office in an alignment of convenience to my work office and search for doctors covered under insurance. It worked out well. As noted in one other review, new patients will not be able to book an appointment with Dr. Cindy Berthelot quickly, at least without emergency. Wait was about two months for new patients, but I did not have a pressing issue (nor did I push to squeeze me in). With most doctors appointments, they either called or texted reminders a day or two before. The HID center is behind the renown Tommy's restaurant in attached office/professional space (I say this because it's hard to see from the street, note there is plenty of parking in front). Front desk was very professional, waiting room and treatment area are very clean. This was during COVID times (I hope years from now that will be irrelevant) and they had signs at the door for expected behavior, sanitizer at the check in desk (behind plastic divider panel), and everyone wearing masks appropriately. I had a series of three appointments. Assessment, short surgery, then follow up (stiches removal). All my appointments were met promptly with no more waiting than expected (5-10 minutes in waiting room, note I was early each time, then 5-10 minutes in patient room before the doctor entered). My case was straight forward so nothing unique or challenging about the diagnosis. I felt like I was in the room under 30 minutes each time, even the surgery (which had local anesthetic and took about the time of a hair cut) and I was door to door from my office in under an hour. Dr. Berthelot was very forthright with treatment information, cost, and expectations of recovery. She even eye inspected unrelated moles around the area and let me know she saw nothing alarming. The wound was stitched and bandaged well. Recovery (2 week stitches, some limited activities as to not aggravate the wound) was by the book per her instructions. The office followed up with a phone call after the removal was sent to the lab and came back clean. Very professional and courteous overall. Everything went smoothly on the insurance (UHC) and topical prescription (at nearby CVS). UHC negotiated cost (as I had not met deductible) was well below what Dr. Berthelot had cited. I probably hadn't had the treatment sooner just due to not knowing a good place to get it. Now I do, and if the situation comes again I won't hesitate to reach out sooner and set up an appointment.

Incredibly disappointing. I've officially lost hope in medicine. I called and explained my concern…read morebefore driving an hour to the office. When I arrived no one was able to help me. In fact, no one was even willing to hear my examine me to let me know if I needed emergency care or not. Meanwhile, Im experiencing emergency symptoms. Now Im going to wait in the ER for hours for them to tell me to follow- up with my DR. Which I clearly don't have anymore. Complete waste of time. Oh and I wasted 5 hours of PTO for this smh. Very dismissive and cold.

People kind, doctors more expensive than my cardiologist. Billing messed up and unclear. Don't like…read morethat they want a card on file. Yes they will use it

She is very thorough and kind, and her office staff is easy to work with as well. I am glad I…read morefound such a great dermatologist.

If I could give her neg stars I would. Office was running late, couldn't answer phones for…read moredirections, unable to keep their appointment , was switched to a PA instead Of the Dr. I left a business card and dr had the office manager call me to apologize because she didn't want to waste her him to call me. She can waste my time, money, and patience - but hers is to precious to call me to apologize. If her medical skills are anything like the management of the office, I have no plans to see her.

Woo-we!! Today I got zapped and biopsied in several places…read more I'm the walking wounded; LOL! But, better safe than sorry.

Went awhile ago and Au was with me for less than 8 minutes. The visit was over $350 cash for a…read morevisit less than 10 minutes? That's over $30 a minute. She was so rushed, never went back .

Amazing. Had skin…read moretags removed Pain was minimal and did overall a good job I'll be going back Terry D

This was my first time visiting clear Lake dermatology and I chose them for their excellent…read morecustomer service. I had made an appointment with a different dermatology office, but the lady who answered the phone was so rude so I reached out to this office and they were very kind and professional. My appointment was quick but I didn't feel rushed. I highly recommend Clear Lake Dermatology!!

This place is awful. They butchered me and left a really bad scar. Then they harassed me because I…read morewouldn't come back and get more removed. I hate the scar its so ugly and now Im stuck with it. I regret ever letting them touch me. Take my advice and don't go there.

I have been coming here to this practice since ~2017. I have nothing but good things to say about…read moreDr. Kokolis and her team. Dr. Kokolis has always been polite, professional and very knowledgeable. Stop by and see Dr. Kokolis and her team did your dermatology needs!

September 29, 2020 Drove in from Galveston and had to wait 1…read moremonth to see Dr Snyder for an appointment regarding my hormones (thyroid included) ya know...old lady stuff!!! Arrived early at 12:30 for a 1pm slot. Offices appear brand new. I was the only patient there. I believe they take lunch between 12-1p because I had to wait until 12:45 to be checked in. No worries. This clinic is new (opened in June this year) it has dermatology, plastic surgery, menopause (hormones) and med spa type services...Botox, fillers, etc Dr Snyder Gyno works at this location only once per week otherwise he's in Galveston at UHC (which is where I'll probably start going for follow up's) Because my hormone replacement therapy with HerKare has been sporadic and ever changing in the last 3 years he is going to get a full blood work up along with hormones plus a thyroid ultrasound. Dr Snyder is thorough and personable and has been doing this decades so, I'm hopeful I can get my female insides sorted out for once. Will not be returning to HerKare because already one of the medications they had me on, I should not be on.

Dr. Sknyder is a wonderful doctor that specializes in menopause . He was very thorough. Spent…read moreabout an hour with me just Q and A. He also returns messages on mychart and sometimes calls you back personally. I kwish all doctors would spend this amount of time with their patients.

Doctor Wendy Magee, Board-Certified Dermatologist. I have found Dr. Magee to be exceptional,…read moreprofessional, and very courteous. Additionally, Dr. Magee has demonstrated complete knowledge and understanding of her job. I greatly appreciate her taking the time to explain everything to me regarding my visited.

Dr. Pettit has been my Doctor for over 12 years. He is great and always finds out what is going on…read morewith my skin. in 2020, he saw that I had some cancer in my eye lid and referred me to Dr. Li, who did Mose surgery on my eye lid. He is very professional and always up beat and positive. He is the best Dermatologist that I have had there and I have been going to Southeast Dermatology for 50 years! I am Spencer Trask. I am from Texas First Family. Sam Houston is my Uncle on my Mom's side of the family. When Sam Houston won Texas in 1836, he gave my great great grandad Matthew Beck....who was his Nephew, over 10,000 acres of land for free. It is the town of Beckville in East Texas. That is my Family's town. If you need a great Dermatologist, make an appointment to see Dr. Pettit! Sincerely, Spencer Trask