Do not use this company. It is really a salesman who subcontracts out the work. During our move, he…read moredisappeared saying he was at a conference with no cell phone reception. Really? Movers showed up unprepared. We had wood floors which main guy saw when he toured our house before move. The movers showed up and said they had no moving floor protections. After one of the movers scratched the wood floor with his unprotected dolly, I told them to stop the move. All of a sudden, they went to their truck and found some floor protection. Really? Movers worked hard but they seemed they just wanted to get the job done and get their check. You can find many other better options. I'm still looking for some of the items that were supposed to be moved. Yelp disappointed me on this one.

We moved from San Antonio to Houston. And they did a phenomenal job with lifting and moving our…read morethings swiftly and efficiently. nothing broke and nothing was stolen. These guys have heart and some seriously strong muscles. Ali (the owner) was friendly and helpful in scheduling our moving needs. The pricing was comparable and fair for our needs. We have found our trusted movers for anything with moving, moving forward.

The team did a fantastic job! They were on time, extremely courteous & took great care with all of…read moremy stuff. I will definitely recommend to anyone looking for a moving company.

I do NOT recommend this company. They broke an expensive marble top table and have delayed any…read morepayment for it. Allen Beaulieu, the rep who I made the original contract with, sold me on the idea of the "Full Value Protection" which boasted up to $100,000.00 coverage on my home goods. I paid the extra cost for the "full protection" because he assured me that any damaged items would be much better covered with the insurance. This was apparently a lie as it has been 2 months since I filed my claim and the company has repeatedly advised me that the insurance company was still evaluating the claim, and that there was nothing Graceful Moves could do until the insurance company made a decision. There are no rockets are science involved in this transaction. I paid Graceful Moves to move my furniture. I paid for the extra insurance which Graceful Moves recommended. Graceful Moves broke my table and they now refuse to make any payment despite the fact that I had the "Full Protection" insurance. Use Graceful Moves at your own peril.

Moving company. This is my third time using AB and I have never been dissatisfied! On time! Very…read morecareful with my belongings. Great value considering the crew had to drive 61 miles to deliver my furniture! Great job! Thanks Marvin and his crew!

Madison is extremely unprofessional and hostile. I'm planning on moving and I had contacted AB…read moremoving for a quote as well as other companies. He said he would take us off his list and then proceeded to thank us for wasting his time and that we can't afford it and we should get a U-Haul and saying we had a conference call even though he wanted a 3-way call (as I was on the phone with my man he called me asking to add my man into the call). I do not appreciate his disrespectful attitude as a veteran, asking for a quote from a veteran owned business.

Found this company on yelp, and chose them to do my local (Houston) move from house to storage…read moreunits after doing my due diligence and research on lots of moving companies. Bearded Brothers had wonderfully competitive pricing for three very polite, hard-working men, and a big 26' truck. Major points here: this moving company is a local, woman-owned business that employs awesome veterans: heck yeah on both of those fronts!! So into it! I was moving about 200 boxes of collectible books, another 100 tubs/boxes of miscellaneous fragile stuff, and like 10-12 pieces of big, very heavy, antique furniture (family heirlooms). The guys took care to wrap and move my stuff, which gave me some piece of mind during a hectic time. A couple of my very heavy items shifted during transport causing some damage to a couple of my plastic tubs and book boxes, but honestly I blame that on crappy houston roads... I contacted the owner about this though and she offered to credit me some time from the move to compensate for the damage, which was very nice. My three lovely movers were Alex, Kelly, and Marcos, and I would definitely work with them again! Win-win all the way around!

I am extremely disappointed with my experience with this company. What should have been a…read morerelatively simple move from a studio apartment to a one-bedroom approximately four minutes away turned into a SIX-HOUR ordeal that cost more than twice what I expected, left scuffs on my furniture and the walls of my new apartment, and was made worse by the owner's condescending and unprofessional response when I raised legitimate concerns. The communication issues began before the move. I had to call three separate times just to receive a quote, despite repeatedly being told one would be sent. I continued pursuing the company because I genuinely wanted to support a Black-owned business, but I should not have had to work that hard simply to give a company my business. Before booking, I spoke directly with Jay, the owner, and specifically described my inventory and move. I was moving from a STUDIO to a ONE-BEDROOM approximately FOUR MINUTES away and had already moved the overwhelming majority of my clothes, smaller belongings, and other items myself. The movers were primarily responsible for my bed, mattress/box spring, dresser, nightstand, sectional, and a limited number of boxes. Based on that information, Jay estimated approximately TWO HOURS, and I expected to pay around $300. I understood this was an estimate and would have considered three hours or somewhat longer reasonable. I did not expect SIX HOURS and a bill more than twice what I anticipated. The biggest issue was efficiency. There were two movers, and I want to distinguish between them. One was kind, professional, and worked efficiently. I genuinely appreciated him and have no complaints about his performance. The other mover was noticeably slower. Multiple trips between my apartment and the truck took close to 30 minutes, and at one point I genuinely wondered where he was. Ironically, this same mover acknowledged, "Yeah, you don't have a lot of furniture." It ultimately took approximately FOUR HOURS just to load the truck. Because this company charges hourly, efficiency directly affects the customer's bill. I never rushed the movers, interfered with their work, or complained to them about their pace. After more than three hours had passed and we had not even left my studio apartment, I simply contacted the company to ask whether what I was observing was normal. Unfortunately, Jay's response made the experience considerably worse. Rather than investigating why the move was taking substantially longer than his estimate, he became defensive and condescending. He repeatedly defended the crew by telling me he had personally trained "these boys," that they were athletes and basketball players, that they were among his "top-of-the-line" movers, and that he had never received complaints about them. He then proceeded to explain the moving process to me, suggesting that I did not realize how much furniture I had or was failing to account for the time required to carry furniture through the building, use the elevator, walk to the truck, and load it. I found this incredibly patronizing and completely beside the point. This was my FOURTH move, and I moved into this exact studio three years ago with essentially the SAME furniture. I understand that furniture has to be carried, taken on elevators, loaded, transported, and unloaded. More importantly, Jay was the person I gave my inventory to before booking and the person who estimated approximately two hours. His own mover even acknowledged that I did not have much furniture. Ultimately, it took nearly FOUR HOURS to load and approximately SIX HOURS total to move a limited amount of furniture from a STUDIO to a ONE-BEDROOM FOUR MINUTES AWAY. And after all that time, my furniture was scuffed and marks were left on the walls of my new apartment. I understand estimates are not guarantees. But there is a significant difference between a two-hour estimate becoming three hours and a two-hour estimate becoming SIX. When a customer raises a reasonable concern about that discrepancy, the appropriate response is to investigate and address it--not argue with the customer or condescendingly explain how moving works. The excessive time, resulting cost, damage to my furniture and walls, poor communication, and especially the owner's response made this an extremely disappointing experience. I cannot recommend this company.

Ricky Discount Movers recently moved us from Houston, TX to Thibodaux, LA, and I could not be more…read moreimpressed with their service. They arrived exactly as scheduled and worked quickly while taking great care with our belongings. They provided TV boxes, mattress covers, and wrapped all furniture to ensure nothing was scratched or stained. They even helped combine smaller boxes into larger ones and made sure nothing was left behind. The team disassembled all our furniture for transport and reassembled everything upon arrival, placing each item and box in the exact rooms we requested -- even positioning furniture and wall art just the way we wanted. They were meticulous and organized in both loading and unloading. They also transported one of our cars in an enclosed trailer for a very reasonable price. Best of all, Ricky and his team were cheerful, polite, and helpful from start to finish. After a long day of loading, driving, and unloading until nearly 2 a.m., they still had the same positive attitude they had when they arrived that morning. This is hands down one of the best moving experiences we've ever had. I highly recommend Ricky Discount Movers without hesitation.

I got a heavy leather couch moved by them. They were busy at the time that he initially said that…read morehe could do it. But they came a few hours later. They had 3 guys and I ended up paying $240 ($40 extra) bc I had them move 2 other couches around to make space for the main one. We may have overpaid but they did a good job.

On April 29th, I contacted EPM Movers needing an immediate move, and their representative was…read moreextremely helpful in getting me scheduled the same day for 1:00 PM. I was assigned Jimmy, Anderson, and Jose, and from the beginning, they were patient, professional, and understanding. When we arrived at my storage facility, we were met with something completely unexpected, my belongings had been severely damaged due to an infestation at the storage facility. I was unaware of the situation and was completely shocked to discover that rats had destroyed many of my personal belongings. The movers explained that because of the extent of the damage and infestation, they could not safely pack everything. Despite the circumstances, the team showed incredible compassion and understanding. Knowing I was already overwhelmed especially being pregnant and dealing with such a stressful situation they still did everything they could to help salvage and move what was possible. Unfortunately, some items had to be left behind because the damage was simply too severe. I was moving from Southwest Houston to the Galveston area, nearly an hour away, and despite the unexpected delays and challenges, the team worked quickly to load, transport, and unload my belongings at my new apartment. What stood out most was their kindness at the end of the move. I came up short on the remaining balance due to everything that had happened unexpectedly, and they showed empathy and allowed me to pay what I had available at the time. That level of understanding meant more to me than I can put into words. This move was one of the most stressful experiences I've had, but Jimmy, Anderson, and Jose showed professionalism, patience, and genuine compassion throughout the entire process. I truly appreciate everything they did for me.

They drilled a bolt straight through the top of my dining table, among a whole host of other…read moredamages that we've noticed slowly over the past three weeks. Damaged drawer sliders, missing bolts from our gym equipment (think of the safety issues if it came crashing down!), damaged shelves, etc. They keep refusing to respond, and they keep skirting responsibility. This is an unscrupulous business.

I had an outstanding experience with this moving company and can't recommend them enough. Keith and…read moreLuis were absolutely top-notch from start to finish. They were incredibly efficient with their time, handled all of my items with great care, and maintained a high level of professionalism throughout the entire process. What really stood out was their attention to detail and willingness to go above and beyond. Moving can be extremely stressful and they were able to alleviate that stress. Great people, great value and actually came back a little under what they had originally quoted me even after staying a little longer than planned to install our frame TV! I cannot recommend them enough. If you're looking for a reliable, professional, and genuinely caring moving team, ask for Keith and Luis. 5 stars all the way.

My wife and I hired Keith and Luis to move us from one house to another. We didn't want to pack a…read morething for the move. I reached out to multiple people on Yelp and had the top 3 companies come out for a consultation. I ended up hiring Move It On Up because they gave me a competitive bid and frankly just seemed more confident in their ability to do the job. We needed to split the move over two days because we wanted to leave our house staged to sell. The first move, they arrived with 4 people and a truck and got to work packing everything. The girls packed and Keith and Luis moved everything to the truck. They literally ran everywhere they went from 8am-5:30pm. The move went perfect and they finished in the exact time they had estimated in the initial walk through. Not a thing broke in the move. For the second move, it was a week later and it was all of the remaining furniture. Keith, Luis and one other guy showed up with a truck at 8am. They moved everything out again in the exact amount of time they had estimated. They were running the whole time like on day one! When it was all said and done, I owed him the exact amount that he had quoted me for the whole move. Everything made it safely to the old house and we were extremely happy with the service provided. I will recommend Move It On Up to anyone I talk to that is looking for movers!

Very prompt in responding and looking forward to a success move soon! They have been very helpful.read more

I needed a mover *and* I needed storage for a couple of months and eventually, a long-distance…read moremove. It had been 10 years since my last move and while I loved my previous mover (Breda), they couldn't help me out with long-distance move. I will be the first to admit that I am high-maintenance when it comes to my stuff. I'm not some college kid with a studio full of IKEA. I am a grown-up, with a B&B Italia sofa and a burgeoning art collection. I am more than willing to pay for the careful transport of my belongings. The question was, who do I trust? After doing the research on the "pod" companies (Red Box, Smart Box, PODS, etc.) it was clear that for my needs, PODS was the way to go (stay tuned for a review on them once my interstate move is completed). Because you can't park a PODS unit on a major city street, you need a 3rd party mover to load and then reload your stuff. PODS has an exclusive relationship with EMS Movers. Now, I liked what I read about EMS on Yelp...but I didn't like the fact that they estimate your move over the phone; they don't come out in person. Everything I read about how to have a successful move said to run, not walk from a company that won't look at your stuff in person. Hence, my dilemma... Enter Jason at EMS Movers. This guy is 5 stars all the way...patient, reassuring, knowledgeable and did I say patient? Seriously, I've worked in customer service and Jason is an MVP! EMS is lucky to have him. I'll spare you the drama of my move. Suffice it to say, Chris and his crew did a terrific job packing and moving my belongings. They were even able to fit it all in to one container (as opposed to the 2 I expected to need)...that's another benefit to having professionals pack your stuff. Jason, you rock my man! I will happily refer EMS to everyone for a problem-free move. Thanks again!