I had a window on my VW smashed during an auto burglary attempt while hiking in the redwoods on…read morevacation. I was fearfull that I would have a difficult time getting it replaced. After calling around and finding out that the VW glass would be tough to find, I called California Auto Image. They gave me an estmated range over the phine and asked i bring it down for a firm quote. Not only was the quote less than expected but they were able to source the glass and have it with-in 2 days. 2 days later, I took the car back. 90 minutes later, job done, all broken glass gone and the car was back in good shape. The last time this happened it took 4 days to get the same glass when it happened to me in the central valley. Thank you to California Auto Image for fantastic care of me while i was over 400 miles from home and a long ways from a VW dealer....

Our RV broke down on a Friday afternoon in Orick. We called at least 15 different towing services,…read morewithin a 60 mile radius. Most sai they either didn't have the equipment or weren't interested in helping us until Monday. California Auto Image was brusque, to put it mildly. When we called on Friday, we were told to call back Saturday after 10 AM - Maybe they would help. We did call back. After realizing how limited our options were (I'm sure the shop knew this as well) we were told the fee would be $1600 to tow us 46 miles to Crescent City. I believe "extortion" is the appropriate term for this. The driver was very competent and nice enough, but the owner should be ashamed for taking advantage in this way.

Trevor and his crew did an amazing job at repairing my BMW after I was rear ended pretty bad. I was…read moreworried it was going to be totaled, but Trevor saved me from having to buy a new car! I'm forever grateful! Thanks guys! A+++

Service requested 5 stars…read more Quality 5 stars Value 5 stars You know that moment you're chilling on the bizzy highway in "Oakland" crazy 4 lane traffic minding your own business and bam you see things flying at you dodging and someone's tire and the other front tire w/rod still attached bouncing back and forth across the highway you think your good and it goes up in the air and then hits you're new beautiful car ugh cringe numbness deep depression questioning life ...ya it's me I'm that gurl so calling around dealing with crazy Gieco and I land on this place Not only did they get a matching perfect bumper but they went to bat with insurance company 5 stars trustworthy 5 stars great communication this freak accident happened in September they had me in by December (((Because they have major business because there that good!))) but still fit me in -Sorry it took so long to review -check out the pics Trevor is the owner and I say it's worth the small wait time because of is helpfulness and his employees body work You guys rock

I don't often YELP but this shop deserves applause. Customer Service was excellent. Follow up was…read moreexcellent. Their work with the insurance companies was excellent. The quality of their body work was excellent. The employees were excellent. It was so good that my wife was almost glad I wrecked her new car. Thank you for saving our car and our marriage. And BTW, this place is my second favorite car joint of all time exceeded only by the chop shop where they tried to take John Wick's car.

Great shop and wonderful customer service! We were rear-ended while traveling and were directed to…read moreSuiter's by some local folks who trusted the shop. We were not disappointed! Denise runs an awesome business and knows her stuff. Matt dedicated an entire day (even skipping his lunch hour!) so we could get back on the road the next day. We provided them with a challenge because the tongue/hitch of our small travel trailer took most of the hit in the crash and was twisted and bent. We very much appreciate them fitting us in so we could get back on our way, and they were darn nice folks to boot! Thank you!

They did a great Job on my BMW she looks better than when I brought her home from the dealer…read more Although I had insurance I could not believe how reasonable their rate.

First impression: Clean, organized, lots of community support. Courteous and honest…read more Lasting impression: Full service, dealt with insurance, rental car, made the whole process very easy. Amazing attention to detail. Meticulous. High quality repair, high quality customer service.

My truck's CV axles were about to explode as I was passing through Gold Beach on my way up to…read morePortland via the coast. I should have changed them out before my drive. Anyways, the local NAPA had a couple axles and I took them to John. He let me use a jack stand and fix my truck on the side of the road by his shop. He even came out a few times to stomp the brakes when I needed to torque the axle nut! A stand up guy that does quality body work, from what I saw. I definitely recommend Norris's Body Shop in Gold Beach OR!!!

My brother and I were traveling to Washington to attend my son's funeral. We broke down outside of…read moreGold Beach on a Sunday evening. With no options but to hitch hike, we called 911 to report that the vehicle was broke down on the side of the road. The 911 operator suggested we call Jerry from Norris Body Shop and gave us his number. Jerry responded as quickly as he could. While responding, he asked where we needed to be towed. We told him of our situation and that we needed to get to our destination as quickly as possible. He said he had a friend who owns a repair shop, Kerr's Truck & Auto, near where his body shop is and towed the vehicle there. He then took us to a local motel. The next morning, the repair shop called us and had the vehicle done by 10 am! Jerry picked us up and took us to our vehicle. His rate was more than reasonable and his human compassion in our situation was epic! Fred and Rick Hollis

The shell on my truck shifted, allowing water incursion, and I needed help. I just showed up at…read moreMartin's doorstep and asked. He didn't know me from Adam, but he was friendly and professional and advised me on repairs. Then offered to perform repairs. I went back the next morning, and there was Martin, instructing me where to park and getting his guy on the job immediately. I didn't buy my shell from Martin, but he's just the kind of guy you hope you run into when you need help in a small town.

I give a no star . This business you can not trust - go elsewhere with your business, bad, bad - I…read morewill be taking them to small claims court with costs paid plus damages done .

I had to bring it back twice to fix issues. Paint and clear coat have a curing time so it would be…read moretime in between. They weld very bad and it quick rusts. The staff is kind but cheap gets what cheap is.

Amazing people, honest straight forward and beautiful workmanship. Couldn't recommend them more.read more

Great service, great pricing wonderful family to work with. Thank you Ron and Robertaread more

They got a new engine for my car and installed in like 2 days.. it ran great. They also cleaned my…read morecar and buffed my headlight to make them even

too rich for my blood for an oil change - new to area so i phoned around. this place was…read moreoutrageously high