4/11/24 Update - Careful who you do business with. Ponseti is now suing me. He is back for more. A…read moresimple search on the JP Clerk of Court's website shows he is no stranger to litigation. Truly sad. I know many people have reached out to me in person, on Facebook, or via email regarding this post. We need to hold contractors like this accountable. Thank you for your support.
IF YOU HAVE HAD WORK DONE BY PONSETI & FEEL YOU WERE OVERCHARGED, PLEASE CONTACT ME ON FACEBOOK.
We trusted this man to take our brand new assisted living home & do something special with it, he disregarded my ideas, did what he wanted to do, communicated poorly, & took advantage of us because it looked like we had a lot of money to spend.
My wife & I own Audubon Care Homes Assisted Living & Memory Care. We own two small 10 resident assisted living homes in Metairie where we care for seniors who cannot care for themselves. I have lived in this community my entire life, I try to do business locally, & I try to be easy to do business with. Matthew was engaged to do the landscaping for one of the houses mentioned above that was just finishing construction & to refresh landscaping at our first location. In total, he has billed me for about $108,000. He has billed me incorrectly, inflated charges, tried to charge me $275 to meet to discuss what he planned on doing(twice, two charges), he has sent me statements with invoices on them that I have never ever seen, changed charges on at least one item, charged me for incorrect numbers of plants, almost missed the grand opening date for the home because he was not listening when I told him the date & gave him the flyer with the date on it. My experience with him is that he has been childish, unprofessional, argumentative, arrogant and claims his work & materials are far superior to anyone else in the area. I called around & got quotes for the work from other companies & they were literally half of the cost. The only reason i started to investigate my statements was because he invoiced me for 800 society garlic plants(only planted 116), 270 petunias(only 110), 45 & 50 bags of mulch for 'maintenance' that i did not authorize & that did not line up with the original mulch he put down at the houses (32 and 20 bags, respectively). He charged me at total of $13,990 for landscape lighting at one of the locations for front and backyard. Seriously? 14k? This was for a total of 40 lights & two transformers. He told me the lights each cost $90, so that is approx. $3600 in lights, call it $4500 with the transformers. How does this turn into $13,990? And I didn't even see the invoice months later when it just showed up on a statement. One statement he changed from $7440 to $16,865 & I didn't notice until I started going through each one individually, which at this point, has taken a total of 17 hours between sorting through the unorganized billing & invoices & statements. After close to 8 months he finally sent me paper invoices in the mail for me to review after i questioned his charges. Another invoice for $18,805, I knew nothing about until I noticed it on the statement. He also tried to charge me $170 to put fertilizer down at two houses. I can buy two years worth of fertilizer for that much. I told him before you do any additional maintenance type work, you need to let me know first so i know what the charge is before you start, but he failed to do so. He also removed a tree, then planted a massive patch of St. Aug grass where I had Zoysia grass. Since they do absolutely no weed control, i had to personally go to both houses, pull weeds & spray roundup because it was just out of control. The list goes on & on and on. What a nightmare.
As far as maintenance work, his guys come for 10 minutes, weed eat a small patch of grass & don't touch the bushes or the weeds. All of the grass is now growing into the beds. How am I supposed to trust him that he puts down fertilizer & uses the quantities he says he uses when everything on my invoices is wildly incorrect.
Don't take my word for it, see photos attached.