Hi everyone, I have…read morebeen with Open Access Medical PT! Their customer service truly stands out as exceptional - seriously, they go above and beyond to make sure you're taken care of. A special shout-out is definitely deserved for Ava, one of their medical assistants. She's been an absolute gem! Not only is she incredibly friendly and welcoming, but she's also super accessible and always ready to help clarify any questions I've had. It makes such a difference to feel so supported and well-informed.

My family and I have been going to Walk in Medical in Artesia and Long Beach for over three…read moredecades. Over the years, we let things slide because of the founder Kailash Dhamija. However, enough is enough. This review is about Open Access Medical Care, which is run by Dr. Mehtab Bhambra Dhamija and the Instagram ladies at her practice. So, what happens when an 84-year-old goes to this practice and is notified that her lab reports, which have abnormalities, do? According to Ruby (we don't know if this is her real name) - it is the patient's job to review the results, note the abnormalities, and then schedule an appointment with the doctor. That is the office protocol. OK!!! So, when is the first available appointment for an 84-year-old who has an infection and abnormal reports? Five weeks after the test results came back. "May I speak to the Practice Administrator? " - I request. "Please wait!" 14 minutes later. "She is busy with another patient!" says Ruby. "I will wait" After 44 minutes of waiting, the phone goes quiet. No call back. Could it be possible that the ladies are busy making videos for Instagram? Apparently, there are tons of videos with the doctor and ladies on social media selling cosmetic procedures online. An 84-year-old's life is more precious than making dancing videos. Next stop - medical board of California and the insurance company. Sorry, Dr. Dhamija. 30 years of patronage hold little value at your clinics in Long Beach and at Walk In Medical Clinic in Artesia. That will be another post someday.

After seeing some mixed reviews, I felt compelled to share my experience because mine has been…read morenothing but positive. I've been seeing Dr. Archna Chaudhary for a while now and honestly have had a really great experience. I've been to each of the multiple locations, and all of them are clean and easy to get in and out of. The newer office by the Long Beach Traffic Circle is especially nice. Wait times are very reasonable, I'm typically seen within 5-10 minutes... and to be fair, half the time that's because I'm walking in right at the last minute. As for Dr. Chaudhary, she's been great. She actually listens, takes her time, and explains things in a way that makes sense. She has a good balance of being gentle but also straightforward, which I personally like. I've never felt rushed, and she's open to talking through different options instead of just immediately prescribing something. I've also seen a few of the nurse practitioners and they've all been pleasant. If you're on the fence because of reviews, I'd just say go see for yourself and form your own opinion. I've recommended her to friends and family and would continue to do so.

Stay away from this Clinic they do not take walks in, is a lie, they do not want to remove the…read morewalks in websites because they trying to get customers, they do not care your emergency illness, all they want is our money is very expensive than what they post on their website, is not truth that they charge $49 visit is way more than that... and if you book an appointment it will be 2 to 3 weeks after you request an appointment. They do not care for any health issue you may have and the reason you went to see the Dr they don't even ask you, why you are there, they do not greet you, the from desk lady have a very nasty attitude and bad manners, she treat us like we are begging her for food, very uneducated and disrespectful lady, very careless, no compassion for her part. I do not recommend this clinic at all is at your risk to loose your money if you choose to go there.

We love the team at this Urgent Care. Over the last 5 years they have helped us with everything…read morefrom a minor infection to a kid who cracked their head open and needed stitches. Their check in process is really easy and the wait generally isn't too long. Their office is a bit shabby, but that's really the only draw back.

Poor quality workers. I never would recommend this place to anyone these people don't care about…read moretheir patients

Originally had Dr. Onyeador as my newborn sons pediatrician and had a great first dr appt visit but…read moreevery appt after that was awful. We needed afternoon appts so my son was always seen by Sharron, the only female provider, & during his last appt I had told her specifically not to do something to my son and she went ahead & did it anyway right in front of me which I then had to physically intervene & removed her from touching my son. She than began to tell me how she has 3 sons of her own & knows what she's doing, which I did not ask her about parenting advice. I filed a complaint to 2 of the nurses & was told I would receive a call back from Dr Onyeador the following week & still till this day, 4 months later have NEVER HEARD BACK! The office staff & Dr. O are friendly & caring with children but I would not recommend being seen by Sharron. As the other reviews have said, no one answers the phone, they never call back, & they hardly ever call to confirm appts.

Dr Onyeador was not our planned pediatrician when our daughter was born, but he was the doctor…read moredoing rounds at the hospital and we were lucky to meet him because we enjoyed him so much that we decided to change our plans and start our newborns care with him. Our daughter turned 3 last week, and we have only ever taken her to Dr O. His balance of kindness, care for his patients and passion for what he does is unmatched. He makes himself available to answer all of my nervous mom questions and also is careful not to rush straight to medication which we really appreciate. He gets us in quickly when needed and is extremely responsive in emergencies. We couldn't recommend him more and are so grateful to have his care for our daughter!

Incredible that an urgent care gets such great reviews - but after my visit I see why. This place…read moreis fantastic. From start to finish. Joseph at the front desk was incredibly helpful and helped guide me through some options. I was able to get an appointment quickly and the pre-check in link was easy and concise. The facility is easy to get to with plenty of parking. The waiting area is well designed, clean and nice. Jasmine handled my intake stats and was friendly and fast. Shortly thereafter I met Dr. Nair. What a fantastic person. Great bedside manner, friendly, and upbeat. It was very easy to discuss my symptoms and concerns, and he addressed everything like a true professional. Dr. Nair provided the next steps and I was on my way. One of the best doctors I have been in contact with in a long while. The entire experience with Nair Urgent Care was superb from beginning to end.

Only sad I didn't find this place sooner Great staff…read more Great doctors Nice clean environment So glad I found this place

Update: Heard back from APLA LB and the billing issue was resolved. Issue was with the system…read moreupdating correctly and since it's for PrEP related services my balance is now zero. All good and look forward to continuing to be a member of APLA in the coming year. Was surprised to have seen the issue as is since APLA is known for delivering PrEP related care throughout LA City, but as mentioned above it was resolved and heard back from the clinic director and billing as well. Experience with the clinic itself has never been an issue. Always seen on time and the staff / team have been responsive to questions and care. ----- Have been going for PrEP which is covered by my insurance plan (my insurance plan is also accepted by APLA). As required, there was not to be additional fees beyond an expected co-pay for an appointment. I received a bill last week for almost $200 from APLA though. The bill didn't make sense so I called the number provided on the electronic bill and after getting through the AI messaging system, I was able to speak to someone who reiterated I have a balance due. Tried explaining that it appeared wrong, but was told that the balance was due and that a payment plan could be setup. I ended up calling my insurance plan and filed a grievance to have the issue looked into and resolved since no one at APLA was helpful. Was surprised by this behavior by APLA's billing since they claim to be a leader in HIV prevention for LA residents. Not sure I'll stay on with them as my PCP at this point, but glad I looked into the bill since it's wrong.

The medical and dental side are both great, and it's so convenient that they're right across the…read morehallway from each other. Currently I just can't say enough about the dental side. From appointments to extractions, fillings, and cleanings they are top notch. Tanya at the front desk is super and so accommodating, she will go out of her way to get you what you want in the least amount of time possible. She'll even call you when there's a cancellation if she knows it's imperative that get seen asap. All the staff on both sides are excellent and never had a problem with anyone or anything, APLA ROCKS!!

I recently visited The Roads Clinic in Long Beach, and the level of care I received from Dr. Gibbs…read moreand the entire team was truly world-class. Dr. Gibbs is an incredible physician who took the time to address a wide range of concerns with genuine expertise and a focus on long-term wellness. I never felt rushed, and I truly felt heard. The support staff is what makes this clinic feel like a community. A huge thank you to Cynthia, Sheronda, Rosie, Keith, Yesentia, Avilia, Vic, Jesus, Russell, and Nadia. From the moment I walked in to the moment I left, this team operated like a well-oiled machine. Whether it was help with paperwork, getting settled in the exam room, or following up on my care, every single person was professional, kind, and efficient. It is rare to find a medical office where every single staff member is so dedicated to the patient experience. If you are looking for a team that actually cares about your health and treats you like family, I cannot recommend Dr. Gibbs and the crew at The Roads Clinic enough.

What a mistake. If you speak English, are white, and have a job - don't come here. This is a third…read moreworld health care facility. No real doctors work here. Pay attention to all the one star reviews...