The staff are very busy but very caring. Especially Kathy!! She was compassionate and understanding, even though it was filled to the capacity. Very impressed how she handled all the patients needs. read more

Made reservations 2 weeks ago for blood work. Booked at a time that allowed me to make another appointment later in the afternoon. Arrived 10 minutes prior to appointment and was one of only 3 others in waiting room with appointments; all the others were walk-ins. Appointment obviously meant nothing. I was finally called into a room 40 minutes after my appointment. Waited another 10 minutes for a technician to draw my blood. Flobotomist could not find a vein after several painful attempts. He had to call on another person to draw blood from my other arm. She came in 10 minutes later, laughing like Dr. Hibbert from the Simpsons. I let her know that I was not happy about their service. She laughed even more saying that's too bad, they are awfully busy. I told her about several walk-ins being treated before my appointment time, but she didn't seem to care. I ended up having to cancel my physical therapy appointment because of the delays here. Why bother going through the trouble of making appointments if can walk in and get served first? read more

I had a pretty good experience here. Although they take walk-ins, I made an appointment online for a shorter wait. Prior to your appointment, they'll text/email you a link to check in. The waiting room can get packed so you can wait outside or in your car until they call/text you when they're ready to see you. I probably only waited about 15-20 minutes. They will ask for the order your doctor placed and may ask for your medical card. The staff were all nice and made me feel at ease. They drew my blood pretty quickly and I was out in less than 10 minutes. The results were sent to my doctor's office within a couple of days. This is one of the few Labcorps in the area that's open on Saturdays so I would definitely come back if I needed to on a weekend. read more

Labcorp - Easy check in process. They actually text you a link to check in. - Laboratory Testing Near Me - Long Beach, California

The absolute worst service ever... This location needs to be removed... the receptionist is extremely rude.. i overheard her yelling at a elder man about his smell... never again will I go to this location read more

The phlebotomists are always great but that receptionist with the glasses always has the worst attitude and likes to place blame on patients for the silliest things. She needs an attitude adjustment. read more

This location is unorganized and understaffed. I came three separate times, each with waits 1.75 to 4 hours long. I understand the frustration of small clinics with high volume, but when the staff makes it known they dislike their job- the experience for members/patients is dismissive and fragmented. After waiting 4 hours, the first person I saw kept entering my information incorrectly and didn't administer my full orders. I had to come back two more times to try to be seen within 4 hours after arrival. The second phlebotomist was kind and informative. Considering most of their patients are elderly, this type of patient processing workflow is inefficient. Even with an appointment, other patients were telling me they regularly experience long wait times. I felt really bad for the staff. read more

Once upon a time, this Faerie Queen needed blood work done. Made the appointment. Arrived 15 minutes early. Was told to wait. This is a very busy place. They move! The receptionist today was not friendly nor helpful. Once inside? The doctors, nurses, and staff were super friendly and helpful! The end. read more

Labcorp - This is the line at 8am. I highly suspect this is due to how difficult it is to make an appointment (weeks in advance). Sigh. - Laboratory Testing Near Me - Long Beach, California

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I arrived at this labcorp location at 9:02 AM and waited nearly an hour with absolutely no communication, accountability, or organization. Patients were left sitting indefinitely while staff acted as if everyone there was an inconvenience rather than someone seeking medical services. The receptionist was openly rude, dismissive, and hostile, not just to me, but to every single patient she interacted with. I sat in the waiting room long enough to hear every exchange, and not one was respectful or professional. The level of contempt shown toward patients was shocking. What was especially disturbing was watching two elderly patients who clearly needed extra help checking in and had questions. Instead of assisting them, the receptionist intentionally skipped over them, repeatedly calling back other patients while they stood there confused and waiting. It was obvious they were being made to wait longer because helping them required actual effort. The behavior came across as deliberate, malicious, and cruel, particularly towards people who needed basic assistance and patience. As if that wasn't bad enough, the office itself was dirty and unsanitary. There were what looked like fleas crawling on the floor and on the walls in a medical lab. That alone should be deeply concerning and unacceptable by any standard. This location is chaotic, unprofessional, and unhygienic. It should not be trusted with anyone's time, care, or dignity. I would strongly warn against ever sending patients here, especially elderly individuals or anyone who may need assistance. The lab technician was actually very kind and helpful so this review does not reflect her in any way. This experience reflects a complete failure of management and oversight. Absolutely unacceptable read more

This place gets many poor poor reviews and I can definitely see why. Really odd operating system, small space, pretty cramped and crowded, if you don't come right when they open, potential very long wait times. The person allowing guests in 2 at a time isn't very clear on the operating system & it comes off pretty rude especially for folks with language barriers. The woman at the front desk isn't very helpful, guests are walking in & being told to go right back outside to wait with no additional context. Someone came in and asked to use the restroom & they asked if it was number 1 or number 2, I found that so ridiculous! Things get so much better when you see the technician, the process isn't long & they are actually very kind inside. Made the whole process a little more warm. Thank goodness bloodwork isn't routine. I wouldn't enjoy coming here regularly. read more

My experience has always been a good one at this location. We all know when it comes to our labs we tend to dread them. Labcorp runs efficiently from the moment they open, to our lab tech to draw our blood. Ever staff member I run into to handles all us patients with care even tho they are so incredibly busy. This morning the wait to be seen by a technician was 1 hour not bad. read more

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returned on Monday as instructed by staff on Saturday due to the fact the allowed me to sit and wait two hours on a day they don't do drug testing so set my appt for my 2:30. SHOCKER I am writing this review as I'm still waiting to be seen at 2:50! the front staff today Dalia was unprofessional, I asked to speak someone else to go over the situation from Saturday in hopes maybe they would know and I wouldn't have to wait, and I overheard her speaking about me, saying I called her a liar, which I never did! This place has no origination and quite frankly should it close! read more

Great Experience and Takes Walk-Ins on Saturdays!! There are two kiosks to check in on. If you need help checking in on the kiosk, you can always tell an employee, and they will help you. I already have all my information in the system so all I do is scan my I.D., verify my information, and click on what I need done. The waiting room is not big, it's a pretty tight fit during peak hours and Saturdays, but you can always wait in your car and wait to receive a text message for when it's your turn. There's 7 regular waiting room seats and 1 larger waiting room seat. The T.V. plays advertisement, and it has a list on the right that shows how far people are in line. The rooms where they take your blood and such are always clean when I go. There's also two doors; one to the waiting room and one that I'm assuming is supposed to be accessible only to employees as it leads to behind the front desk. The door that seems to be employees only is easily accessible to anyone because they keep it unlocked. It makes me a bit worried for the employees behind the front desk. The employees are usually nice! The front desk people are never mean, they talk very professionally but it is usually spoken in a tired, annoyed tone. The phlebotomists are always great though! They've always easily been able to take my blood. For a LabCorp that takes walk-ins on Saturdays, you can't be too judgy on your experience there. However, I'm grateful I've never had a bad experience here. read more

Labcorp - Inside - Laboratory Testing Near Me - Long Beach, California

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This place is absolutely horrible! Today is my second time here and just like the first visit the staff is truly incompetent. They overbook appointments, have you wait anywhere between 35- 60 minutes, and are extremely rude! I had a 10:30 appointment and waited 40 minutes to be seen. That front office that deals with scheduling needs to be retrained or let go! Please I beg you, stay away from this location! read more

If I could give this Labcorp on Termino Ave zero stars, I would. Their posted hours say they close at 4pm, but I arrived at 3:53pm -- a full 7 minutes early -- and the place already looked abandoned. Every single door was locked and not a single employee in sight. Why bother posting business hours if you're not actually going to follow them? This kind of laziness and disregard for patients is exactly why this location has such low ratings. Do better or just shut it down completely. Absolute waste of time. read more

If you can- try to avoid this location. I came in a few minutes before they were to close at lunch (even though the paperwork I had did not say they would close for lunch) and they turned me away telling me to come back the next day or after 1pm. So I did come back the next day but they informed me they were only taking appointments to again come back at 1pm. So I went to another location and they took me. read more

all I want to do is book an appintment for routine blood work at the Termino site. HOW CAN THIS BE ACCOMPLISHED? 45 minutes later ... still cannot find the site. horrible appointment making process for a lab that has wonderful, caring people working here. you programer people are really ^&&*(( ing. there! happy for the review .. now, can I pull-eezzze book an appointment? read more

There is no hope here for blood testing. Apply for a appointment in the next week or 2 and bring your mortician or coroner (depending on your insurance). The other local Labcorp locations are similar. Once they are "full" you'll need to go "fish" for yourself for another bloodleting opportunity as the phone service and website are exclusive for the undead . read more

The person at the front desk is rude. Not helpful and unfriendly. She should work with plants and not people.

I have been using Labcorp as my provider's preferred lab for years. They have become increasingly argumentative about collecting my needed specimen's and performing the lab tests. If they don't like the doctor, they refuse to draw the labs, resulting in me having to re-schedule doctor appointments (which takes months to get another one) and delaying needed care. My most recent visit the phlebotomist initially refused to draw my labs, stating that my previous results were normal, so it wasn't necessary. I argued I just had my doctor's appointment 5" prior and she ordered these done, therefore they needed to be done. She left saying, "I am going to check with the nurse". She returned and I asked, "Well?" She said she would do only the things ordered on that day, not previous orders....and there was no talking her out of it. the doctor had just told me of at least 5 other things she was ordering on that day. But she refused to do anything further. Additionally, I received email that 2 tests results were available but only one result was in the chart. This has happened on several occasions where they just collected the specimen but never ran the test, again causing delay in my appointments and care. I complained but they did nothing. I am letting my provider know I will not continue to use labcorp and have these battles, especially when the phlebotomist thinks she knows better than the doctor what should or should not be done. read more

They won't answer the door if you knock on it to use the restroom. Then you will have to go all the way downstairs and even if they call your name 30 seconds prior they will make you get back in line. Ridiculous read more

I would give them zero stars if I could. It was over twenty minutes after I was supposed to have my appointment before I even got a seat. The place was dirty. I waited another ten minutes then went home. When I get home, we got the text that they were ready for me. read more

Last Saturday I came in as a walk-in and was denied service due to them being at capacity so I made an appointment for May 31 at 10:15. I arrived several minutes early for my 10:15 appointment only to be told that I have several other people in front of me. What's the point of an appointment if the company is not going to honor it. read more

The link you posted to review individual Labcorp facilities is pointless. You already know Labcorp has zero customer service. You already know Labcorp doesn't answer the phone. You already know appointments made online are one to three weeks out. I'm 70 years old, I have cancer, I had been fasting for over 12 hours and I needed a PSA number that would take Labcorp minutes to process and Labcorp would be able to charge over $100 for minutes of work. The waiting rooms at two facilities had one person waiting but wouldn't help without an appointment made online that would be one to three weeks later. Don't pretend you are surprised by any of this. read more

Back for my wife and I to get blood work again. We were fortunate enough to have Hasu again! My wife is a "hard stick" but Hasu gets it the first time. Another great experience for a not so great reason. read more

The front desk person is always bitchy with the sourest look on her face. Why would they put someone in a job in which they must deal with the public who so clearly doesn't like people? They are closed every day from 12-1 which is terribly inconvenient not to mention that when you arrive before 12 and you have to walk all the way in before you are informed that they have no more slots available. And the worst of all? When the front desk person gave me full instructions for a stool test in a VERY loud voice in a VERY small waiting room. They only get business because they are so conveniently located. But I think this was it....I'm done. read more

I was not able to get through by phone. I made two online appointments but each were not soon enough. Although it says you can do walk ins, I went twice during open business hours, and both times they were closed during the time I was there-probably due to the holidays although I was there during POSTED hours (see photo). I went to Seal Beach instead and they took me right in. I'll give them a try again. That's why a neutral score. I'll update accordingly. read more

Do you like crickets walking around in a supposedly sterile medical facility? They close for lunch 12-1. Walked in at 11:45 and the lady said they couldn't take any more patients. I drove 40 minutes for nothing. Unfortunately this company has a bit of a monopoly on the lab testing industry and it's hard to seek care at other facilities. Stay away if you can. read more

Labcorp - Bug - Laboratory Testing Near Me - Long Beach, California

I made an appt for a drug test and as I was checking in I was asking the girl in front to assist me and she was very short and did not provide any info unless I had follow up questions. She was very rude and unprofessional. She seemed upset I was asking her questions about the office she works for... She was hostile from the beginning. Very disappointed read more

Small, cramped, disorganized office with insufficient seating, long wait times, and rude staff. We walked in at 9:45am on a Thursday to find a packed waiting room. While we were checking in, an elderly woman came and asked to check in, and an employee told her she needed to use the iPad but refused to help her do so even when it was clear that this woman was not able to navigate the technology. Another person waiting to check in ended up helping the older lady, as staff couldn't be bothered. We left and went to a different Labcorp location, where we were seen promptly. At the other location, I witnessed a staff member kindly check in an older man who was having trouble with the iPad. A little kindness goes a long way. read more

Expect for a long wait if you are walk-in; got here when they opened at 8am and there was already a line of +10 waiting outside. People with appointments didn't seem to have an issue with wait times. I wasn't lucky enough to find an appointment. Most were 1 week out. read more

Website says they open at 0730 but it's 0831 and they are just now opening. Obviously not caring about the long line of patients outside. When you look inside rhe window, there are several staff members there. No idea whyntheyndecided to open an hour after posted times. read more

Woeful woeful woeful. Greedy greedy greedy. Thieves is more than a DMV. Code violations like crazy. 30 people stacked in the lobby with 8 chairs. Over booked and slow as F staff. Rudest receptionist. I'd never come here unless for an employer screening. Just pathetic read more

Best time to come in is right when they open. I've been here multiple times but I am hating my last visit for sure. I checked in at 9:10am. I've been here before so when i wasn't called in at around 9:50, I went up to the front counter and asked were I was in line. I wasn't mean. I asked the lady if she could tell me where i was in line bc i was there for almost an hour. Her response: "it'll be about 10min." I was called in to a room at 10:38am. Waited in the room another 15-20 min. Lady comes in and I'm done 3min after. My recommendation is come in early or expect to be there like 2 hours. I tried setting an appointment a week prior and everything was booked for the week. The annoying part: don't tell me 10min if it may be more. Id rather hear 30min more and its really 10 before I get called in. Or "im not sure bc we're busy." I understand there's a lot of ppl. I've worked in customer service. It is the fact that the lady said it so confidently. No rude people, though. Only reason they get an additional star from me. read more

Since they take walk-ins, it doesn't matter if you have an appointment -- you will still have to wait an hour. There is a small, crowded waiting room with not enough chairs. There must have been 25-30 people in there when I arrived. My link on my phone to check in wasn't working, and there was an elderly couple confused at the only functioning eheck-in machine. The receptionist -- YUCK -- very rude, seems to hate her job and hate working with people. She could have helped the elderly couple, but she chose not to. There must be better places to go to get blood drawn; you might want to find those better places. This place is basically if the DMV opened a lab. read more

Friendly front staff lady but she quoted me all wrong. 30min wait for an actual wait of over 2hrs. Sat in the room for another 30+min. Don't be fooled when called in, it's just to sit and wait again. Clearly, I had time to really sit in the space that blood was going to be drawn from. Conclusion: uncomfortable, dirty, very very slow staff. Is there only 2 phlebotomist? With no back up. Idk. Pay better and Hire more ppl LabCorp. Phlebotomist was nice. This review is about the facility and understaffing causing dirty facility and long wait time. read more

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The worst!! Pick another location! Checked in using the QR code provided and double checked with the front desk person. She said everything was good and to wait outside. I had an appointment and waited over 30min. Checked with the front desk person 2 additional times and the 2nd time they finally realized they had me waiting up labs and not drug testing. Don't understand what's the difference if I had an appointment. Anyways after all the mix up I finally got seen an hour after my appointment time. read more

I think they lost my sputum sample because I checked the status and it doesn't say collected. I did my sputum last week. Called today and been on hold for an hour, now it's after hours. Extremely unprofessional lab. Now who knows when I would be able to drop off another sample due to work. read more

Never really had a bad experience here. To me it's all common sense- like if you don't have an appointment/just walk in obviously you're going to wait a long time. The office isn't the nicest in terms of being up-kept or renovated but who cares? My wait time was literally like 5-10minutes, perhaps if I had to wait a lot longer I would have gotten more annoyed. There was a line outside that i had to wait in because of limited space in the waiting room but it went by quick. Front desk was nice and the girl that took my blood was super quick and friendly as well. read more

Very nice area with plenty of parking, although its shared with other units. Due to CoVid, only four patients are allowed to wait inside. I love the system they have going. They have a check in machine where your information is collected. Your medical number along with the reason for your visit. The machine is an awesome idea because not only would it keep the staff safe but it would also keep the line moving. They provide alcohol prep pads to clean your hand before and after using the machine. The also provide sanitizer. Also to keep the clinic clear, the staff would take down your phone number and send a text when they are ready to see you. In the meantime, they have you wait in your car. Due to the fact that walk-ins are allowed, the wait could at times be an hour or more. Bring some entertainment with you. Games and movies read more

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Everyone is helpful.... The reason there's a long waiting time is because they are wonderful, from the receptionist to the technicians, they are pleasant and professional. If they didn't provide such great service, there wouldn't be a wait. Thank you to everybody that's works at this location for your commitment to great customer service. read more