When the world shut down (march 2020), our small to medium size non profit just didn't have the bandwidth to internally manage all the new HR changes happening in the world. I did some research and found HR Advisors. They have guided us through the pandemic and even more so, helped us build an organization that does the right thing, while protecting our interests. It's been great to have that much needed support. Thank you! read more

Well lets just start off with context shall we. We have been a customer for 8 years, paid in full every month, used their HR on demand services as needed a handful of times per year and a total annual cost of $4,500. Defiantly didn't use $4,500 worth of services annually, but that's they way it goes sometimes. Yes they know a lot about HR and will help you when you can get them on the phone and focused on your problem. For most of the last 6 years pretty much no complaints, however for the last 2 years the service has been awful. And, now that I have canceled my service, I know that awful service is a direct result of Lorraine Reafsnyder, the president and owner of the company. She is incredibly childish, and unprofessional. But hey, if you are the owner, I guess who cares right! For the last 2 years its been a real chore to get anyone to focused on anything. I feel like they are overwhelmed with clients, and all the new CA based HR laws, and the ratio is completely off. We are the ones who have to call up or email and follow up with questions, like where is my revised handbook, only to get a lame answer. 2 months ago, we called their office for 2 days and no one answered the phone. We emailed Lorraine, and she told us they were too busy to answer the phone. That was strike 1 and 2 for me. She should have been all over it because we are a paying customer, and we had an HR problem that we needed help on. Lorraine was very dismissive, and didn't see a problem. Yesterday 4/22/19 was the final straw. I called their office follow up on an HR issue from Friday at 8:50am (Hr Advisors didn't call me). I asked for the rep who was helping me and was told that she was unavailable until 4:00pm. Ill admit I said that this is complete bull shit. I had already written most of the write up for them on Friday, and it was just needing a "polish" only to be told that I needed to wait longer. My time is valuable, and they clearly didn't see that, and they really didn't seem to care. The girl who answered the phone was kind, and said she would have the next available rep call me. Strike 3, that exactly my problem. Now I have to bring that rep up to speed, fill them in, waste more of my time because HR Advisors can't communicate amongst them selves, so when the client calls in they don't have to re explain all the issues. Heidi the senior rep calls, and was clearly annoyed with me, and admitted she didn't know much, and would have to call the unavailable rep to get caught up. After this phone call I emailed and canceled my service. The president and owner Lorraine again was dismissive of my frustrations and ignored my complaint about working with 2 reps in unnecessary for the clients time, and that they're should be some interoffice communication between reps. Nope, According to Lorraine, its my fault for talking to the wrong rep on Friday, and I should have spoken to Heidi who's always in the office. Of course this make absolute sense!!! I should have known!!! Starting to see a pattern here from Lorraine??? I figured, good, its over, ill get my write up, and be done. I did get the write up about 3 hrs. later, and it was missing key facts, and I pointed this out, and yes I wasn't very nice because again, there is no communication in that office, and they lay it on the client (me) as if its my problem. Lorraine immediately responds to me and say you will just be happy with a new HR firm. Wow.... yes Lorraine, I will be. Thank you for the reassurance. Now I had no plans to write this review until today when Lorraine chimed in with one last jab. Their office manager emailed me and said that there was a required 30 day notice, and they are charging my card a prorated amount. OK fine, trying to remember what was signed 8 years ago I asked if they had a copy. Sure enough, yes, and there it is 30 day notice required. I say thank you, and leave it at that. Not Lorraine, nope, she responds "ha!" I will just leave it at that. I'm happily done with HR Advisors. A company that is supposed to set the standard. This is theirs, and you can expect the owner to treat you this way. 2 Stars only because 6 years were good. read more

Our company has worked with HR Advisors for over three years and we have always had positive experiences. They helped us build out all of our HR forms; from on-boarding to exit activities. They have been fantastic counselors to assist us with discipline and performance issues and their compliance team helps stay in front of potential issues. We would give them our highest recommendation! read more

Our company was with HR Advisors for 6 years and had an excellent experience. HR Advisors gives you the tools so you are always up to date and confident that you are in compliance. They are also there to help with any tricky HR situations that can arise in a small business. HR Advisors was the first HR service that we had ever used so I assumed that all HR services would be the same, boy was I wrong. We switched to an all in one Payroll/HR service in January with a very well known payroll company and I have been extremely disappointed. We will be back with HR Advisors next month and do not plan on changing that as long as we are in business. The impeccable service HR Advisor provides is priceless. I would recommend their service to any employer! read more

We got a free consultation with HR Advisors, specifically we met with Linda and Ed, who drove up to Long Beach from Laguna Beach. They really made us feel that they cared for the well-being of our business and our family (it's a family business so that's a big factor for us!). I would recommend HR Advisors to any company looking to make sure they are in compliance and ready for any bumps along the road. It is a great service made up of great people! read more

I would not recommend HR Advisors. I used them for a year. The forms they created looks cheesy and unsophisticated. I can find better forms online for free. The so call "advice" that I paid for was near useless. Most of the time, they told me they can't give me advice because they're not attorneys. Sometimes they're hard to get a hold of. I'm using Calchambers and their premium service (where you can call in and ask questions) and I'm 1000x happier. Again, I do NOT recommend HR Advisors. read more

I am a small business owner with 25 employees and I cannot tell you how much comfort it gives me to know Lorraine and her team, Ed, Michael and Leslie are on my side and helping us navigate the maze of employer compliance. We are not large enough to hire a full time HR manager, so outsourcing this service to HR Advisors has been a God send to us. I highly recommend them to any employer looking to bring aboard competent help in getting your employment practices cleaned up, in compliance, and organized. It feels really good and their fee structure makes it easy to do business with them. 2 thumbs up from this business owner. read more