Dawn was a lifesaver yesterday when my van broke down 3.5 hours from home returning from a trip. I…read morehad 2 kids and 2 dogs with me. She went above and beyond helping me check the van, waiting for tow service (twice!) and getting us to the dealer for service. I completely trust her with everything, in fact all of our lives. The service was amazing and Dawn and her family were just incredible! Thank you Dawn! It was a pleasure to meet you and you truly helped during what could have been a horrible experience.

Highly recommend for car service in Hudson Valley area! They were so easy to communicate with and…read moremade my trip feel so seamless.

This company says they're 24/7, but when I called to make a reservation I was told they're no open…read moreon Saturdays?

5 stars! Our train got in at 11 PM and another cab company (Northern) failed to show up. We were…read morestranded, and THANK THE LORD Hudson Regional Transport was still open, and Paula was on site quickly to get us to our final destination. She was very courteous and professional, and we were so glad we weren't stranded! I will recommend Hudson Regional Transport to everyone I can!

Incredible car experience/ride quality. Driver was punctual, courteous, well dressed and looked and…read moretalk professionally (very important as that shows how well the car is going to be maintained). I've def had a few rides where the drivers are unkempt with slight smell through out the ride. Most importantly.... NO ONE offers the rides/route/time we needed going to our son's sent-away camp this summer without asking for some ridiculous amount. Super glad I came across their info online and will definitely ride again with them. (love that new car smell and smooth ride)

So very pleased that we decided to ride with Bethel Car Service from JFK up to Stewart Airport…read more Our family of 3 was treated to white glove service (literally) from start to finish. The first wow! was how quickly we received a response. We requested a quote and received a detailed reply within the hour. We appreciated the follow-up confirmation of our reservation 24 hours before our trip began via both email and text. The next wow! was when we met our driver at JFK. We were able to track the location of the car via app and knew exactly where the driver was at all times. The vehicle was a shiny black Cadillac XT6 and the driver was dressed in a dark suit (and wore white gloves! I can't think of many car service drivers that present at that level in this day and age outside of the major urban areas). High touch services continued during our ride. You want wifi? You got it. Would you prefer still or sparkling water? A fragrance-free environment. It felt like a mini spa treatment in a car as our driver calmly and competently slogged (if that's possible) through a nasty accident-induced traffic jam AND a torrential storm that flooded the highway while we dozed off and caught up on emails. The fare is all-inclusive of tolls, gratuity, number of bags, etc. No worries about nickel-and-dime surcharges. TLDR: An exceptional package of comprehensive transportation services, flawlessly delivered with bells and whistles.

My first trip from Albany to JFK a year ago was great. But…read morelast night from JFK to Albany was not that good. I was supposed to be picked up around 6 pm but driver called and said she was ready to pick up around 4. It was good except I had no time to get water or food, and barely managed to change my SIM card to talk to the driver. (Why don't they use WhatsApp which would make it easier for travelers coming from other countries?) It was very hard to find the car. Driver just said "a very big black car" at the passenger pick up. Well, there are ziklinins big black cars at JFK, and very many pick up spots. After several calls (in a very loud and busy outside environment), she finally said lane D. It's a long lane. After I ran back and forth with 2 suitcases (I am 66 and have limited vision in the dark), she said D3. Even that place had several pick up spots. Finally we left JFK close to 6 pm. There were 5 passengers, one of whom spoke very loudly throughout the ride, discussed political issues with the young student from Serbia, shared her opinions etc. I was very uncomfortable. And loud. I did my best to keep my mouth shut, as did the other two women in the van. There was no water, snacks or scheduled toilet breaks. No announcements of seat belts, bathroom breaks etc. There was a small accident (not our driver's fault and no injuries) which caused another delay, and a subsequent loooong and looooud discussion by that same very talkative woman and the young man. By then I was getting a bad headache (hunger, dehydration, jet lag, and all this noise including the driver playing the radio. She never asked if it bothered anybody. After Kingston I moved to the back of the van hoping to get away from the loud passenger and the radio but music was even louder in the back! Also the ride was very loud and bumpy there as well. When we finally stopped at the Albany airport I had another anxious moment because I did not see my backpack with all the luggage. Turned out that the you gman from Serbia grabbed it and placed it on the sidewalk. He meant well, tried to help, but imo, it was the driver:s responsibility to safeguard all the luggage. I will use this service again since there are very few choices to get to JFK, and I do travel a lot, but I wish the company takes notice of these issues and improves drivers' training.

The customer service representative was very helpful and friendly. Answered all my questions. The…read moredriver showed up early and very professional-- open the doors. The vehicle was spotless. The price was excellent considering the level of service that we received. It was a fantastic trip.

TERRIBLE EXPERIENCE. DO NOT USE THIS TAXI SERVICE…read more I made a reservation on Thursday for a Sunday morning pick up at 7:30 to take me to the Hudson Amtrak. I called twice to confirm this reservation and the woman assured me it was no problem. She never showed up on Sunday. I tried calling multiple times and nobody answered the phone. She called me back at 7:48 - at this point it was too late and I knew I'd be missing my train. I asked her where she was and why she didn't show up. The call was lost. She called me back and said "I just want to tell you you're a rude person" and hung up. I am horrified and outraged by this treatment. I would like to report this company."

Legally speaking, it became kidnapping when the driver wouldn't let me leave the vehicle after…read moreannouncing that he would be driving us FORTY MINUTES in the opposite direction of where we had asked to go, and wouldn't explain why. He kept saying he was "bringing us to his boss's house" and she would "drive us to Albany". They kept saying we would get to the airport on time, but we hadn't even told them when we needed to be there. I truly feel like something terrible might have happened to me if we hadn't finally forced him to pull over and let us out. We had to demand to be allowed out for several minutes and threaten legal steps if they wouldn't let us out of the car. We were left by a dollar general on the side of the highway with no alternative choices, twenty minutes farther from our destination than when we started.

Albany Airport Taxi abandoned my son late at night at the Albany Rensselaer train station when his…read moreAmtrak train was delayed. Then they still charged us $340 for a trip that they did not do. We had to drive 1.5 hours to pick him up while he waited alone late at night. I have never heard of a taxi service that does not wait for a delayed train or airplane. Not only is this egregious customer service, it is a safety issue to abandon a client late at night

I called to schedule a ride, and the operator named Senior was extremely rude and cancelled the…read moretrip when I told him I had some reservations and wanted some clarification about the company.

I was running late for work today and needed to get a taxi to be on time, so I walked down to the…read morePoughkeepsie train station and as usual the shady taxi drivers asked me to take the next cab because they are all waiting for the golden fare to come out of the train station. BUT 'Taxi Service' was there and offered to take me and told me i would get to work on time and he was right! great courteous service!

From the owner: Student Rates Marist, Vassar, Dutchess, CIA…read moreAirport Service, Stewart Airport, JFK, Laguardia, Newark Medical Transportation Big vans for larger groups